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MULTIPLE CHOICE 1.The link between adverse patient outcomes and cleanliness was discovered by: a.W. Edwards Demingc.Isabel Hampton Robb b.Florence Nightingaled.Dorothea Dix 2.Three components of health care systems are: a.strategy, outcome, and performancec.structure, process, and outcome b.process, strategy, and opportunityd.outcome, procedure, and structure 3.When the United States health care system is compared to other countries such as Germany.

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  • MULTIPLE CHOICE 1.The link between adverse patient outcomes and cleanliness was
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21.Which conflict resolution management technique has the disadvantage of possibly causing a return to the conflict if what was given up becomes more important than the initial goal? a.collaboratingc.compromising b.confrontingd.competing 22.Three key skills that enable nurses to function as agents of change, innovation, and transformation (Porter-O’Grady & Malloch, 2011; Curtin, 2011) are listed.

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  • 21.Which conflict resolution management technique has the disadvantage of possibly
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11.Which country spends 10% of its gross domestic product (GDP) annually on its health care system, and has the eighth largest global health care budget? a.Japanc.Canada b.United Statesd.France 12.Which of the following is not considered to be one of the five most expensive health conditions? a.heart diseasec.trauma b.cancerd.diabetes 13.Which country is noted to have the longest.

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  • 11.Which country spends 10% of its gross domestic product (GDP)
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11.Poole, Davidhizar, and Giger (1995) noted several cultural phenomena to be considered when working with culturally diverse staff. They are: a.communication, space, social organization, time, environmental control, biological variations, cultural expectations, and traditional barriers b.space, social organization, biological variations, communication, environmental factors, and cultural norms c.biological variations, traditional barriers, time, environmental control, space,.

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  • 11.Poole, Davidhizar, and Giger (1995) noted several cultural phenomena to
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6.The obligation to correctly perform one’s assigned duties is called: a.accountabilityc.assignment b.delegationd.responsibility 7.Delegation is: a.the transfer of responsibility for the performance of an activity from one individual to another without transfer of the accountability for the outcome b.a legal and managerial concept and process that involves assessment, planning, action, intervention, and evaluation c.trust, empowerment, responsibility, and.

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  • 6.The obligation to correctly perform one’s assigned duties called: a.accountabilityc.assignment b.delegationd.responsibility 7.Delegation is: a.the
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16.One factor of hospital design which could improve patient outcomes is: a.exposure to natural lightc.good interior design b.carpeted hallways and roomsd.short hallways for nurses 17.One activity which could be included in the process component of health care is: a.medical records b.referrals to specialists c.absence of health care–acquired infections d.recruitment and retention of nurses 18.Variables in health care disparity.

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  • 16.One factor of hospital design which could improve patient outcomes
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MULTIPLE RESPONSE 1.Which of the following are correct regarding criteria that constitute a profession? Select all that apply. a.the body of specialized knowledge is continually developed and evaluated through research b.members are self-organizing and collectively assume responsibilities of establishing standards for education in practice c.the privilege to practice is granted only after the individual.

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  • MULTIPLE RESPONSE 1.Which of the following correct regarding criteria that constitute
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21.Benner’s Model of Novice to Expert (1984) is based on how many levels of experience? a.fivec.seven b.sixd.four 22.Organizations meet self-actualization needs of employees by: a.merit pay increasesc.safe working conditions b.achievement and promotiond.providing job security 23.One common employee motivation problem may be seen when staff have a lack of goals. One solution to this problem could include: a.Well-defined.

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  • 21.Benner’s Model of Novice to Expert (1984) based how many
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11.The type of power demonstrated by nurses who influence others with the information they provide to the group is referred to as: a.expert powerc.information power b.connection powerd.legitimate power 12.Nurses are empowered by: a.the media recognizing them as a powerful group b.taking ownership of their problems in serving patients c.their collective gender force d.self-decision-making 13.Which of the following is.

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  • 11.The type of power demonstrated by nurses who influence others
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MULTIPLE CHOICE 1.A full-time employee (FTE) who works 40 hours a week is referred to as a: a.0.5 FTEc.0.9 FTE b.0.8 FTEd.1.0 FTE 2.An FTE works how many hours per year? a.1,040c.1,664 b.2,080d.1,872 3.Nurse A is doing patient charting. This activity is considered _____. a.direct carec.indirect care b.productive timed.nonproductive time 4.Holiday time is considered to be: a.productive timec.direct care b.nonproductive timed.indirect care 5.A.

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  • MULTIPLE CHOICE 1.A full-time employee (FTE) who works 40 hours a
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6.Personal power is evident in a nurses’s: a.decision makingc.charisma b.connectionsd.expertise 7._____ power is derived from personal and professional relationships that have the potential to enhance one’s resources. a.Referentc.Coercive b.Informationd.Connection 8.One way to wield influence as an expert nurse is to: a.demonstrate nursing skillsc.achieve position status b.proclaim oneself an expertd.network with expert nurses 9.A source of power that is derived.

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  • 6.Personal power evident in a nurses’s: a.decision makingc.charisma b.connectionsd.expertise 7._____ power derived from
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16.Which of the following is not correct regarding the Leapfrog Group? a.it is a voluntary program b.encourages access to health care information c.works with employers to encourage transparency d.provides rewards for health care facilities with a proven record of access to care 17.In what year was Nursing Informatics recognized as a specialization area for registered.

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  • 16.Which of the following not correct regarding the Leapfrog Group? a.it
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11.Which of the following chapters from the Joint Commission’s hospital accreditation manual does not fall under the category of patient-focused functions? a.provision of care, treatment, and services b.medication management c.nursing services d.ethics, rights, and responsibilities 12.Which nursing theorist was responsible for Human Becoming theory? a.Nightingalec.Neuman b.Parsed.Peplau 13.Public Law 93-360 on Collective Bargaining identified certain characteristics that relate to.

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  • 11.Which of the following chapters from the Joint Commission’s hospital
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MULTIPLE CHOICE 1.The provision of guidance, direction, evaluation, and follow-up by a licensed nurse for tasks provided by an NAP (nursing assistive personnel) is called: a.delegationc.authority b.accountabilityd.supervision 2.Three types of supervision identified are: a.unsupervised, supervised, and periodic inspection b.unsupervised, initial direction, and assessment c.continuous supervision, periodic inspection, and initial assessment d.initial direction and periodic supervision, unsupervised, and continuous.

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  • MULTIPLE CHOICE 1.The provision of guidance, direction, evaluation, and follow-up by
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21.For a nurse to practice safely and ethically in a designated role the nurse must display___________. a.knowledgec.willingness b.competenced.leadership 22.Step two of the Decision-Making Tree involves: a.supervisionc.communication b.evaluationd.planning 23.When the nurse considers the effectiveness of the delegation, the nurse should evaluate all except: a.was the task performed properlyc.were there any problems b.was the outcome optimald.the availability of resources 24.High-risk delegation.

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  • 21.For a nurse to practice safely and ethically in a
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21.Sentinel events have been found to be linked to: a.poor quality carec.preventable errors b.ineffective team communicationd.autonomy of health professionals 22.Asking the question, did our services meet the greatest unmet health needs of the community? when evaluating a population-based nursing program determines: a.qualityc.cost b.accessd.equity 23.One external force that influences health care is financial incentives that reward superior.

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  • 21.Sentinel events have been found to be linked to: a.poor quality
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MULTIPLE CHOICE 1.Which of the following is not a definition of critical thinking? a.making sense of our world by carefully examining our thinking and the thinking of others in order to clarify and improve our understanding b.the understanding of argument, recognizing fallacies, and distinguishing premises from conclusions c.thinking about your thinking while you’re  thinking.

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  • MULTIPLE CHOICE 1.Which of the following not a definition of critical
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MULTIPLE RESPONSE 1.Reward power and coercive power are commonly used to influence others. The effective use of rewards for staff nurses includes which of the following? Select all that apply. a.increased salary for obtaining the next rung on the clinical ladder b.formal recognition before one’s nursing peers at an awards ceremony c.one additional paid.

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  • MULTIPLE RESPONSE 1.Reward power and coercive power commonly used to influence
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MULTIPLE RESPONSE 1.Which of the following are steps in Havelock’s Change Model? Select all that apply. a.build relationships b.unfreeze c.diagnose problem d.adopt e.acquire resources f.Choose solution 2.Bushy’s (1992) six behavior responses to change define specific type of behaviors seen when confronting a change event. Which of the following are some of these specific behavioral responses? Select all that.

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  • MULTIPLE RESPONSE 1.Which of the following steps in Havelock’s Change Model?
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6.There are four generations in nursing that are seen in the healthcare environment. In a study by Lavoie-Tremblay et al. (2008), which generation tends to leave the profession due to exposure to difficult nursing work environments? a.Traditionalc.Generation X b.Baby boomersd.Generation Y 7.The Health Insurance Portability and Accountability Act (HIPAA) has identified eighteen personal.

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  • 6.There four generations in nursing that seen in the healthcare
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6.The development, provision, and evaluation of multidisciplinary health care services to population groups experiencing increased health risks or disparities, and performed in conjunction with health care consumers and the community as a means of improving the health of the community is called: a.population-focused nursing practicec.population-based health care practice b.population-based nursing practiced.population-based care 7.Vulnerable.

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  • 6.The development, provision, and evaluation of multidisciplinary health care services
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MULTIPLE RESPONSE 1.Which of the following researchers did not coin the phrase “Leaders are people who do the right thing; managers are people who do things right”? Select all that apply. a.Kotter (1990)c.McCall (1998) b.Stodgill (1948)d.Bennis and Nanus (2003) 2.Which of the following are considered to be the three major classifications of leadership theories?.

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  • MULTIPLE RESPONSE 1.Which of the following researchers did not coin the
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MULTIPLE CHOICE 1.The first Nightingale School for Nurses was founded when? a.1825c.1885 b.1860d.1910 2.Which of the following is not considered to be a nurse-sensitive patient outcome? a.deep vein thrombosisc.shock b.pneumoniad.hip fractures 3.Which of the following is not considered to be an identified professional value characteristic of a professional? a.caringc.truth b.equalityd.political awareness 4.A number of resources are available for nurses regarding.

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  • MULTIPLE CHOICE 1.The first Nightingale School for Nurses was founded when? a.1825c.1885 b.1860d.1910 2.Which
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21.Raising the costs of the privately insured to offset the cost of Medicare and Medicaid is known as: a.cost shiftingc.budgeting b.cost containmentd.resource utilization 22.There are many forces which affect overall health care utilization. Which of the following is not included in these forces? a.technological advancesc.increase in chronic illness b.increased accountabilityd.changes in consumer preferences 23.What is one.

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  • 21.Raising the costs of the privately insured to offset the
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11.What conflict resolution management technique has the advantage of not making a big deal out of nothing as conflict may be minor in relation to other priorities and allows tempers to cool? a.negotiatingc.compromising b.confrontingd.avoiding 12.Lewicki, Hiam, and Olander (1996) used five approaches for negotiation in conflict management. Which one advocates for a split.

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  • 11.What conflict resolution management technique has the advantage of not
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MULTIPLE CHOICE 1.According to consumer opinion polls, _____ consistently show up as rated “Number One” trusted professionals. a.firemenc.physicians b.policemend.nurses 2.As the largest professional health care group, nurses need to be politically involved with the consumer movement in health care to support the advancement of nursing service. The majority of nurses can do this by: a.becoming.

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  • MULTIPLE CHOICE 1.According to consumer opinion polls, _____ consistently show up
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16.NAP competence is built upon a number of factors. Which of the following is not one of these factors? a.formal training and assessment b.orientation to specific settings and patient types c.experience in implementing nursing care d.communication 17.People with an internal locus of control have a strong: a.belief in fate, luck, and chance b.belief in taking action and.

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  • 16.NAP competence built upon a number of factors. Which of
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MULTIPLE RESPONSE 1.Little-Stoetzel and Fane (2012) identified a decision-making process which is comprised of five specific steps. Which of the following are some of these steps? Select all that apply. a.identify the need for a decision b.determine the goal or outcome c.identify alternative repercussions of said actions and make choices based on these possible.

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  • MULTIPLE RESPONSE 1.Little-Stoetzel and Fane (2012) identified a decision-making process which
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6.How many Americans under the age of 65 feel they lack access to health care services due to their lack of any form of insurance? a.23 millionc.56 million b.47 milliond.15 million 7.Which United States president formed the Committee on Economic Security as a means of helping the nation’s needs? a.Theodore Rooseveltc.Woodrow Wilson b.Lyndon B. Johnsond.Franklin.

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  • 6.How many Americans under the age of 65 feel they
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16.Lewin describes different types of forces that can influence an individual’s or group’s reaction to change. Methods for accounting use or updating old equipment are part of which type of forces? a.peoplec.political b.structurald.technology 17.Your unit manager has become aware of a problem regarding hand washing and unit infections. She gathered interest in resolving.

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  • 16.Lewin describes different types of forces that can influence an
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11.Nurse X wants to use a very detailed decision-making tool to show the amount of time required to complete a project from beginning to end. Which tool should she use? a.Delphi diagramc.Gantt chart b.PERT diagram flowchartd.Decision analysis tree 12.In what group decision making technique are the members not present? a.PERTc.Delphi b.Ganttd.Nominal 13.A common misconception about ____.

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  • 11.Nurse X wants to use a very detailed decision-making tool
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21.Which is not correct regarding the Quality Data Model (QDM)? a.pertains to quality service delivery and access to care b.pertains to electronic health record utilization c.enhances more standardized, less burdensome quality measurement and reporting d.is an information model 22.What does the acronym P-F-A stand for? a.Purpose-Format-Assessmentc.Project-Financial-Analysis b.Purpose-Focus-Approachd.Program-Functional-Analysis 23.Your manager has asked to do some research on evidence-based best.

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  • 21.Which not correct regarding the Quality Data Model (QDM)? a.pertains to
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MULTIPLE CHOICE 1.The Quality and Safety Education for Nurses (QSEN) initiative defined teamwork and collaboration within health care as having four key elements. Which of the following is not one of these key elements? a.the whole is greater than the sumc.mutual respect b.fostering open communicationd.shared decision making 2.Verma, Paterson, and Medves (2006) identified that.

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  • MULTIPLE CHOICE 1.The Quality and Safety Education for Nurses (QSEN) initiative
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Abstract Epidemiology diagnoses the sharing and basis of a disease in a population. Completely understanding epidemiology and illness transmission is important to nursing staffs. communicable disease transmission needs 3 components: an agent (it may be a bacterium, parasite, Virus or other microbe), a helpless host

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MULTIPLE RESPONSE 1.The Institute of Medicine has defined six improvement aims for the health care system. Which of the following are included in these six improvement aims? Select all that apply. a.safetyc.timeliness b.equityd.cost-effectiveness 2.Which of the following are methods for reimbursement for health care services in the United States? Select all that apply. a.universal health.

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  • MULTIPLE RESPONSE 1.The Institute of Medicine has defined six improvement aims
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MULTIPLE RESPONSE 1.E-mail etiquette has specific guidelines and preference especially in the workplace. Which of the following are correct tips for communicating via e-mail? Select all that apply. a.be brief and reply sparingly as appropriate b.reply immediately to an angry message c.use good judgment as e-mail may not be private d.use clear subject lines e.do not.

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  • MULTIPLE RESPONSE 1.E-mail etiquette has specific guidelines and preference especially in
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16.One characteristic of a profession is that it has a peer review of its practice. This is attributed to: a.Flexnerc.Manthey b.Pavalkod.Public Law 93-360 17.The Johns Hopkins Nursing Evidence-based Practice Model is based on the initials PET. These initials stand for: a.problem, evidence, transmission b.practice question, evidence, transmission c.problem, evidence, translation d.practice question, evidence, transition 18.Outcomes provide evidence about.

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  • 16.One characteristic of a profession that it has a peer
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21.Power that comes from personal and professional relationships is known as: a.reward powerc.connection power b.referent powerd.information power 22.The American Nurses Association (ANA) addresses all of the following except: a.needle stick injuriesc.rights of employees b.violence in the workplaced.job seniority 23.One way to demonstrate legitimate power is for the nurse to: a.provide evidence-based care b.join a professional nursing organization c.display licenses.

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  • 21.Power that comes from personal and professional relationships known as: a.reward
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