Business Management Expert Answers & Study Resources

66) Donna discovers major flaws in the packaging department. She consults the production manager and formulates control measures to improve packaging. Here, Donna is using the ________ control. A) feedback B)feedforward C)reactive D)concurrent 67) The information provided by the customer who brings a product in for warranty work can be used for ________ control A) preventive B)concurrent C)feedforward D)feedback 68).

79) Which one of the following is a performance measurement tool that looks at four areas that contribute to a company's performance? A) information control approach B)triple bottom line method C) market value method D)balanced scorecard approach 80) ________ is the search for the best practices among competitors or non-competitors that lead to their superior.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) All of the following are identified by the text as small steps to go green except: A) Reusing name badge holders B) Switching from bottled water to pitchers of water C) Reducing the amount of printed materials D) All.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) Generally, how many site inspections should the meeting planner have? A) Four B) Three C) Two D) One 2) Which country enforces ADA? A) Spain B) America C) Brazil D) Canada 3) What is negotiated when planning a meeting? A) Food B) Nothing C) Everything D) Room rates 4) Once.

TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 24) Trade fairs began in America during the English Colonial period. 25) In the 1800's, The Crystal Palace in New York was opened for the "Great Industrial Exhibition of All Nations" featuring 13,000 exhibits from all over.

70) A revised ________ should indicate how effective a firm's strategies have been in response to key opportunities and threats. A) IFE matrix B) CPM matrix C) mission D) vision E) EFE matrix 72) Ineffectiveness and/or inefficiencies indicate the need for A) layoffs. B) more synergy. C) reductions in pay. D) some form of corrective action. E) consultants. 73) What is the.

TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 13) Because large companies have more at stake, it is more important for them to conduct strategy evaluation than it is for small companies. 14) The end of the fiscal year is the best time to do.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 56) An organization hires additional personnel as soon as they get a major contract. The organization is using ________ control. A) feedforward B)management C)concurrent D)feedback 57) Contours, Inc., knows each drill bit can cut approximately 100,000 holes before the hole size is.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) A DMC does not require ________. A) Extensive preparation B) Extensive research C) Extensive corporations D) Extensive capital 2) DMC management companies are hired by meeting planners to ________ important corporate and association gatherings. A) Provide experience and resources B) Provide local.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 21) Which of the following statements is NOT true about algorithms? A) Problems can be solved by different algorithms in different ways. B) Algorithms can be given at different levels of detail, depending on the abilities of the agent. C).

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) Which of the following is not a type of transportation? A) Ground B) Air C) Natural D) Water 2) An event of products and/or services held for members of a common or related industry that is not open to the.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) ________ is translated in Germany as "Consumer Show." A) Placce B) Ausstellung C) GMBH D) Messe 2) ________ is translated in Germany as "Meeting" or "Convention." A) Placce B) GMBH C) Messe D) Congress 3) The trade fair industry has its roots in which region? A).

TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 21) The first thing a planner needs to determine is (1) Who is the group? and (2) Why are they here? 22) Program planning, especially for association meetings, needs to begin only weeks before the actual event. 23).

TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 23) The DMAI is the world's largest resource for DMOs and stands for "Destination Management of America Incorporated." 24) The DI is the global trade association for official DMOs. 25) The DI protects and advances the success of.

TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 23) Conventions can be held anywhere there is space. 24) The number-one reason attendees voluntarily go to events is for networking. 25) The association's board of directors typically meets several times a year to provide collective advice and.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 125) A screwdriver is made with which of the following spirits? A) whiskey B) vodka C) rum D) gin 126) In molecular mixology, the process of transforming liquid into a small shape that is coated with an extremely delicate gel membrane.

ESSAY. Write your answer in the space provided or on a separate sheet of paper. 55) Explain the importance of delivering employee performance feedback including the use of disciplinary action. .

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) Program planning for associations usually begins: A) A few weeks to a month before the event B) Once a site has been chosen C) Months and sometimes years before the event D) None of the above 2) What is a.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) A DMO is generally supported by: A) Government budget allocations B) Private memberships C) Transient room taxes D) Any or all of the above 2) All of the following are reasons why DMOs are valuable to a meeting planner except: A).

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 187) Which of the following is NOT considered an illegal sale in most states? A) sales to an obviously intoxicated person B) sales to an individual who is at least 21 years of age C) sales to a habitual.

TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 24) The text gives the advice not to accept something just because it is preprinted on the contract or the proposal is given to you by the other party. 25) The text gives the advice to never.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) An online tool that allows users to easily find resources and tools for the industry is called an information: A) Portal B) Window C) Access point D) Door 2) Which of these tools is not a type of e-marketing? A) An.

TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 24) Twitter is considered a microblog, whose limitation is only 100 characters in an update. 25) Facebook, Twitter and LinkedIn are the only social networks available for the planner. 26) Bandwidth is the amount of information that can.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) Which booth type is made up of four or more standard booths back to back with aisles on three sides? A) Peninsula B) Standard C) Inline exhibit D) Island 2) According to the text, when did trade fairs historically begin? A).

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) The term "drayage" refers to: A) Managing the flow of trucks coming in and out B) The price paid for having trucks transport products C) Overseeing the storage of crates and boxes during the show D) All of the.

TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 24) According to the text, cities in the Rocky Mountains need to make their profits with special events during the ski season when the most visitors are there. 25) In order to keep visitors in the Disneyland.

TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 24) Due to the similarities of purpose, culture, and business, influences have created the same models for meetings and exhibitions in various parts of the world. 25) Hannover Fair in Germany, the world's largest exhibition venue, consists.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 52) Which of these is/are a basic activity of strategy evaluation? A) Taking corrective actions B) Measuring organizational performance C) Reviewing the underlying internal and external factors that represent the bases of current strategies D) all of the above E) both.

TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 24) According to the text, it makes good business sense to go green, and companies that choose to do so are reporting higher gross margins, higher return on sales, higher return on assets, and a stronger.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) What type of association meeting is usually the smallest? A) Conventions B) Training meetings C) Board meetings D) Educational seminars 2) What does "SMERF" stand for? A) Social Military Educational Religious Fraternal B) Social Market Exposition Return Fraternal C) Society Military Educational Religious.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) An example of a hallmark event is: A) A wedding B) A funeral C) The Olympics D) An LSU football game 2) Orchestrating a special event takes all but which of the following? A) Working with volunteers B) A CMP certification C) Planning D).

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 34) A typical oak barrel can hold approximately how much wine? A) 35 gallons B) 60 gallons C) 70 gallons D) 45 gallons 35) The most common wood for making wine barrels is: A) bamboo B) oak C) pine D) chestnut 36) Which of the following.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) The primary source of hotel revenue is: A) Meeting room fees B) Tour fees C) Sleeping room revenue D) Room service 2) Which of these agreements must legally be in writing? A) Contracts for the sale of real estate B) Contracts that.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) A breakout room is: A) A space normally used for public performances B) A smaller room near a ballroom or a section of designated ballroom C) Generally a sporting venue with a roof D) None of the above 2) Most.

TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 24) According to the food consumptions guidelines in this chapter, a heavy eater will eat 16 + hors d'oeuveres in a 2-3 hour reception with no dinner following. 25) Well Brands are generally the most expensive brands.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) Questions and concerns regarding housing should be addressed: A) At the housing location itself B) At the main office C) At the front desk D) At the registration area 2) BEO stands for: A) Beverage Extra Order B) Banquet Electronic Option C) Beverage.

109) Firms often monitor employee emails to limit the firm's legal exposure to ________. A) sexual harassment claims B)product liability claims C) employee theft D)hazardous workplace issues 110) Corporate governance ________. A) is a term that refers to legal agreements made between two or more partner firms B) refers to the compliance of the company to applicable.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) How long should a typical dinner event last? A) Two hours B) One hour and 30 minutes C) Two hours and 30 minutes D) One hour 2) Typically, which of the following consists of bread or pastry, and juice and/or.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) The human consumption of alcohol began unintentionally around: A) 8,000 B.C. B) 10 A.D. C) 10,000 B.C. D) 6,000 B.C. 2) Which group of people were the first to distill? A) the Egyptians B) the Greeks C) the Chinese D) the French 3) The Volstead.

TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 24) A planner's greatest concern when planning an outdoor event is the weather. 25) The meeting space in a hotel business is often a loss leader whose primary purpose is to fill what would otherwise be empty.

TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 62) Merlot will have an aroma profile associated with the following: baked/dried red and black fruits (cherry, blackberry, plum, and cassis), tobacco (cedar, clove, and cigar), bakeshop (dark chocolate, coffee, and black tea), and garden (eucalyptus,.

81) What is the best way to overcome individuals' resistance to change in strategy evaluation? A) Rational argument B) Participation C) Laissez-faire D) Emotional reactions E) Command-and-control 82) An organization's ability to adapt successfully to changing circumstances refers to its A) liquidity. B) revision power. C) future shock. D) corporate agility. E) dynamism. 84) Which of the following is not a component.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 19) The text recommends what time frame for answering inquiries and follow-ups? A) Within 36 hours B) Within 48 hours C) Within 24 hours D) Within 12 hours 20) The text recommends what time frame for holding a pre-convention (or pre-con).

TRUE/FALSE.W rite 'T' if the statement is true and 'F' if the statement is false. 24) The CIC stands for the Customer Interest Council. 25) APEX stands for the Accepted Practices Exchange. 26) A Forum is defined as a meeting of a number of experts in a particular field, at which papers are.

TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 24) The General Service Contractor is hired by the owner of the company that is in the show to handle the general duties necessary to produce the Show on site. 25) Depending on where you are in.

TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 94) Lambic is a very distinctive style of German beer that relies on wild yeast for fermentation. 95) India Pale Ales (or IPAs) beers are brewed in a manner that gains an increased gravity and hop dominance. 96).

99) Helen noticed employee theft has increased. She has considered several options to deal with this loss. Which one of the following is likely to be the most effective concurrent control? A) Carefully screen job applicants using honesty testing. B) Dismiss any employee involved in theft. C) Publicly announce thefts when they are.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 157) A bar's cost of beverages sold for the month is $24,000 and its beverage sales for the same period is $95,000, what is the bar's beverage cost percent? A) 25% B) 33% C) 42% D) 47% 158) A bar owner.

94) What permits quick response to change, prevents panic in crisis situations, and makes managers more adaptable? A) Contingency planning B) Measuring performance C) Auditing D) Implementing a balanced scorecard E) Taking corrective actions 95) What term refers to a systematic process of objectively obtaining and evaluating evidence regarding assertions about economic actions and events to.

TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 24) Incentive-based meetings and events are organized to give incentives for prospective clients to use the DMC's services. 25) While DMC's may be involved in site inspections, they do not usually organize nor sponsor them. That responsibility.