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61) Which of the following NOT related to business process

61) Which of the following is NOT related to business process reengineering? A) radical changes B) customer focus C) systems redesign D) incremental approach 62) Which of the following is NOT key to Total Quality Management? A) customer focus B) large-scale redesign C) incremental improvement D) employee involvement 63) Which of the following is focused on environmental concerns? A) lean management B).
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61) Which of the following NOT related to business process
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51) A hierarchy culture has ________. A) external focus and a

51) A hierarchy culture has ________. A) external focus and a stability structure B) internal focus and a stability structure C) external focus and a flexible structure D) internal focus and a flexible structure 52) American companies are sometimes criticized for emphasizing quarterly results to keep investors happy. This practice reflects ________. A) high uncertainty avoidance B).
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51) A hierarchy culture has ________. A) external focus and a
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11) According to the "Moon Shots for Management" report, organizations

11) According to the "Moon Shots for Management" report, organizations should strive to be ________. A) larger and more innovative B) smaller and more innovative C) larger and more disciplined D) larger and more responsible 12) According to the "Moon Shots for Management" report, issues of beauty and justice should have ________ issues of efficiency.
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11) According to the "Moon Shots for Management" report, organizations
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98) How have globalization and the resulting shift in the

98) How have globalization and the resulting shift in the balance of trade impacted the U.S. economy? What might be a strategy to help the United States successfully respond to these changes? 99) You are employed at a leading U.S. pharmaceutical company. The CEO emphasizes social responsibility and has asked your.
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98) How have globalization and the resulting shift in the
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71) Yasmin designing a survey of employee attitudes for the

71) Yasmin is designing a survey of employee attitudes for the HR department. What common flaw of organizational surveys does Yasmin need to avoid in implementing this project? A) finding what you look for B) focusing on qualitative data over quantitative data C) asking too many questions D) not collecting enough data to make.
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71) Yasmin designing a survey of employee attitudes for the
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98) Some people believe that government should limit its involvement

98) Some people believe that government should limit its involvement with business. Do you think the Baldrige National Quality Award is a good idea? Explain your reasoning. 99) It is time for your annual performance review. Would you rather have the review based only on your supervisor's perspective, or a.
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98) Some people believe that government should limit its involvement
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  1) Through various ICTs, people more connected today than ever

  1) Through various ICTs, people are more connected today than ever before. 2) The idea of sustainability originated on Earth Day in the 1970s. 3) The greenhouse effect is entirely caused by human activity. 4) Scientists agree that Earth's temperature is rising at an unprecedented rate. 5) Food production all over the world is.
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  1) Through various ICTs, people more connected today than ever
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81) Why does a command-and-control approach to management work well

81) Why does a command-and-control approach to management work well in the military but not in a traditional business? A) Command-and-control works well only in close-knit organizations. B) Command-and-control works is most effective in life-threatening situations. C) Command-and-control works best when employees are highly empowered. D) Command-and-control works well only in informal organizations. 82) Which.
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81) Why does a command-and-control approach to management work well
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61) Which country the leader in recycling of nuclear material? A)

61) Which country is the leader in recycling of nuclear material? A) the United States B) Russia C) China D) France 62) Ashoka is an organization that believes that the best way to promote positive social change is to focus on ________. A) renewable energy B) socially conscious lawyers C) social entrepreneurs D) high-tech projects 63) McCain Foods has demonstrated.
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61) Which country the leader in recycling of nuclear material? A)
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61) When observation isn't enough, students of organizational culture must

61) When observation isn't enough, students of organizational culture must become ________. A) subcultures B) ethnographers C) culture warriors D) cultural investigators 62) In a(n) ________ organizational culture, people are encouraged to take risks. A) customer service B) diversity C) innovative D) ethics 63) In an organizational culture that stresses ethics, the application of ethical values should be ________. A) both.
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61) When observation isn't enough, students of organizational culture must
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81) Donell researching benefits and challenges of doing business in

81) Donell is researching benefits and challenges of doing business in China for his economics class. Which of the following is NOT considered a potential disadvantage to doing business with China? A) safety standards B) human rights violations C) environmental sustainability D) health care costs 82) Supporters of globalization claim that it will end poverty.
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81) Donell researching benefits and challenges of doing business in
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31) Mary Parker Follett felt that power in an organization

31) Mary Parker Follett felt that power in an organization should be given out according to a person's ________. A) seniority B) position in the organization C) knowledge and ability D) interpersonal skill 32) Mary Parker Follett suggested that command-and-control approaches to management were ________. A) ineffective in life-threatening situations B) more effective than resonant approaches C) effective.
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31) Mary Parker Follett felt that power in an organization
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11) The G-20 includes all of the countries of North

11) The G-20 includes all of the countries of North America. 12) Hybridization presents a more negative outlook of the future than McDonaldization. 13) The U.S. industry that has suffered the most losses from globalization is manufacturing. 14) Offshoring is a form of outsourcing. 15) The smallest BRIC country in terms of population is.
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11) The G-20 includes all of the countries of North
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91) The consensus in the management community that the most

91) The consensus in the management community is that the most effective controls focus on people and processes and results. Do you agree? Explain your reasoning. 92) What did Mary Parker Follett mean when she said that managers should have "power with" not "power over" employees? 93) Shannon hates waiting in.
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91) The consensus in the management community that the most
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61) Which of the following a key difficulty people have

61) Which of the following is a key difficulty people have doing business in India? A) taxes B) legal restrictions C) language barriers D) social prejudices 62) In the coming decade, wages for Chinese workers are expected to ________. A) rise above wage levels in the United States B) rise, but still be far below wage levels.
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61) Which of the following a key difficulty people have
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51) When did the U.S. government begin playing an active

51) When did the U.S. government begin playing an active role in environmental sustainability? A) the 1870s B) the 1920s C) the 1970s D) the 2000s 52) A noteworthy success of the U.S. EPA in controlling pollution is the reduction of ________. A) methane from utility plants B) sulfur dioxide from utility plants C) carbon dioxide from automobiles D).
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51) When did the U.S. government begin playing an active
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  1) Globalization includes the exchange of money, products, information, services

  1) Globalization includes the exchange of money, products, information, services and expertise between people in different parts of the world. 2) In a globalized world, people are more closely connected. 3) Getting a job in today's world is still a local process in which you are competing with local applicants. 4) Many people.
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  1) Globalization includes the exchange of money, products, information, services
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96) Access to information often changes the world. One critical

96) Access to information often changes the world. One critical factor affecting the progress of globalization is social and political circumstances. How can social media — the newest information technology — impact social and political conditions in a country? Give an example to explain your answer. 97) Why did many people.
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96) Access to information often changes the world. One critical
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95) Describe how the tagline for Toyota's Prius hybrid car,

95) Describe how the tagline for Toyota's Prius hybrid car, "Where man's wants and nature's needs agree," relates to sustainability. 96) The annual report for your company touts its philanthropic activities, but offers nothing beyond these efforts as evidence of its corporate responsibility. Do you believe your company is doing.
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95) Describe how the tagline for Toyota's Prius hybrid car,
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11) Dynamic inquiry was developed to avoid the "find what

11) Dynamic inquiry was developed to avoid the "find what you look for" approach of most surveys. 12) Having a culture that supports diversity ensures that an organization will be innovative. 13) In a well-run company, ethics should be considered a "program" rather than a way of doing business. 14) It is difficult.
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11) Dynamic inquiry was developed to avoid the "find what
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81) What type of value dimension can be characterized by

81) What type of value dimension can be characterized by the statement, "One for all and all for one"? A) high assertiveness B) low uncertainty avoidance C) high performance orientation D) high institutional collectivism 82) According to the competing values framework, which of the following culture types is NOT reflected in a balanced culture? A) hierarchy B).
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81) What type of value dimension can be characterized by
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51) Sarbanes-Oxley focuses ________. A) environmental protection B) business ethics C) workplace safety D)

51) Sarbanes-Oxley focuses on ________. A) environmental protection B) business ethics C) workplace safety D) quality measures 52) The Sarbanes-Oxley Act established new standards for all of the following EXCEPT: A) executive pay B) accounting C) company board responsibilities D) manager responsibilities 53) Opponents of Sarbanes-Oxley claim that it ________. A) increases the likelihood of accounting scandals B) decreases executive pay C) decreases.
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51) Sarbanes-Oxley focuses ________. A) environmental protection B) business ethics C) workplace safety D)
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21) One response of U.S. companies to the 2008 global

21) One response of U.S. companies to the 2008 global recession has been a shift toward ________. A) increased importing B) increased exporting C) globalization D) localization 22) Which of the following is NOT a major driver of globalization over the past few decades? A) changes in technology B) environmental concerns C) political shifts D) economic trends 23) Supporters of.
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21) One response of U.S. companies to the 2008 global
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71) Manuel an economic analyst in Argentina. One of his

71) Manuel is an economic analyst in Argentina. One of his projects is running models to determine the most effective approach to creating a single market system with neighboring countries. Which of the following is the focus of Manuel's work? A) NAFTA B) APEC C) UNASUR D) CAFTA 72) Tam is working on a research.
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71) Manuel an economic analyst in Argentina. One of his
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21) Culture includes all of the following EXCEPT ________. A) our

21) Culture includes all of the following EXCEPT ________. A) our values B) our beliefs C) our genes D) our traditions 22) Which statement is NOT true? A) Culture includes both physical and mental things. B) Culture is usually internalized by people. C) Culture includes mental things only. D) Culture is closely linked to values. 23) Which of the following.
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21) Culture includes all of the following EXCEPT ________. A) our
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98) Can having a weak organizational culture ever be advantageous

98) Can having a weak organizational culture ever be advantageous to an organization? Explain. 99) Do you think that the dynamic inquiry approach to research is useful? Explain your reasoning. 100) You are interested in leading cultural change at your company. Why is it a good idea to "slow down in order.
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98) Can having a weak organizational culture ever be advantageous
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31) Showing up in shorts and flip-flops at a formal

31) Showing up in shorts and flip-flops at a formal wedding is an example of violating ________. A) a folkway B) a more C) a culture D) a law 32) Which statement is true? A) Folkways are concerned with more serious social issues than mores. B) Folkways and mores are equally concerned with serious social issues. C) Mores.
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31) Showing up in shorts and flip-flops at a formal
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81) Which statement best describes the dispute about global warming? A)

81) Which statement best describes the dispute about global warming? A) Few people deny that Earth's temperature is rising. The question is whether the temperature increase is due to the greenhouse effect or solar activity. B) Few people deny that Earth's temperature is rising. The question is whether the temperature increase is.
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81) Which statement best describes the dispute about global warming? A)
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41) Bureaucratic control systems achieve organizational outcomes by focusing ________. A)

41) Bureaucratic control systems achieve organizational outcomes by focusing on ________. A) SOPs B) inputs C) morale D) work conditions 42) Output control relies on ________ to keep employees motivated. A) coercion B) incentives and rewards C) punishment D) motivation rules 43) Behavior control relies on ________ to control employees. A) organizational norms B) SOPs C) the employee's own self-control D) rewards.
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41) Bureaucratic control systems achieve organizational outcomes by focusing ________. A)
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41) A culture with a ________ would be likely to

41) A culture with a ________ would be likely to be led by a "strong man" leader. A) low power distance B) high power distance C) low masculinity D) low uncertainty avoidance 42) In Hofstede's scheme, a masculine culture ________. A) is assertive and materialistic B) is nurturing and materialistic C) is cooperative and collective D) is aggressive and.
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41) A culture with a ________ would be likely to
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93) How did the expansion of information and communication technologies

93) How did the expansion of information and communication technologies (ICTs) spur recent acceleration of globalization? Give an example to support your answer. 94) You are the CEO of a successful U.S. restaurant chain looking to expand into international markets. What can you learn from the initial problems with EuroDisney? 95).
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93) How did the expansion of information and communication technologies
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71) Ming an architect focused projects that promote environmental sustainability.

71) Ming is an architect focused on projects that promote environmental sustainability. Which of the following will Ming closely consider? A) LEED B) OSHA C) Copenhagen Accord D) REDD 72) Jessica recently won the state lottery. After reading about Generation Investment Management, she decided to invest a portion of her winnings in ________. A) fracking B) oil.
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71) Ming an architect focused projects that promote environmental sustainability.
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31) In the greenhouse effect, ________ affected by gases in

31) In the greenhouse effect, ________ are affected by gases in Earth's atmosphere. A) water temperatures B) air and water temperatures C) air, land, and water temperatures D) water and land temperatures 32) As a result of global warming, food production is expected to ________. A) increase worldwide B) decrease worldwide C) increase in some regions and decrease.
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31) In the greenhouse effect, ________ affected by gases in
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41) What could be considered a "silver lining" in the

41) What could be considered a "silver lining" in the global economic crisis of 2008? A) Everyone agrees that globalization needs to be limited. B) Everyone agrees that businesses must be more socially responsible. C) Everyone agrees that businesses should keep an eye on the bottom line. D) Everyone agrees that consumers need to.
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41) What could be considered a "silver lining" in the
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51) EuroDisney failed in its first years because Disney ________. A)

51) EuroDisney failed in its first years because Disney ________. A) charged too much money for tickets B) failed to build a large enough facility C) failed to recognize legal differences between France and the United States D) failed to recognize cultural differences between France and the United States 52) According to Vittorio Colao, CEO.
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51) EuroDisney failed in its first years because Disney ________. A)
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31) Years of living under centrally-planned Communist rule left the

31) Years of living under centrally-planned Communist rule left the economies of Iron Curtain countries ________. A) as agrarian-based societies B) ready for globalization C) as centers of industrial production D) in economic ruin 32) The event that triggered the end of the Cold War was the ________. A) fall of the Berlin Wall B) Tiananmen Square.
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31) Years of living under centrally-planned Communist rule left the
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41) Which of the following NOT a worldwide trade alliance? A)

41) Which of the following is NOT a worldwide trade alliance? A) European Union (EU) B) Association of Southeast Asian Nations (ASEAN) C) Union of South American Nations (UNASUR) D) Group of Twenty (G-20) 42) Which of the following trade alliances aims to phase out tariffs by 2019? A) North American Free Trade Agreement B) Asia-Pacific Economic.
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41) Which of the following NOT a worldwide trade alliance? A)
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11) All industrialized countries signed to the Kyoto Protocol. 12) Green-collar

11) All industrialized countries signed on to the Kyoto Protocol. 12) Green-collar jobs generally pay less than blue-collar jobs. 13) Superfund is a government program that is used to clean up hazardous waste sites. 14) Almost all victims of the slave trade in the world today serve as soldiers. 15) Philanthropy is the only.
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11) All industrialized countries signed to the Kyoto Protocol. 12) Green-collar
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