1.According to Chapter One, all of the following attributes : 1418223
1.According to Chapter One, all of the following are attributes needed to communicate successfully with people from different cultures except
B.tolerance for ambiguity
E.knowledge and skill
2.In Chapter One, sociolinguist Deborah Tannen claims that
A.electronic mail can deepen the quality of relationships.
B.electronic mail makes interpersonal communication more impersonal.
C.everyone prefers face to face communication rather than electronic mail.
D.relationships cannot be maintained using electronic mail.
E.all of the above are claimed by Tannen.
3.In the Looking at Diversity reading in Chapter One, Igor Ristic says that effective intercultural communication
A.means understanding which customs are “right” and “wrong.”
B.is only achieved if one is able to visit at least a dozen different countries.
C.is achieved through judging others’ behavior by our own cultural standards.
D.means making sure to maintain a large space bubble when seated with another person.
E.involves being aware of various cultural norms and adapting our communication.
4.Psychologist Abraham Maslow suggests that the most basic human needs
A.are invented by other psychologists.
B.must be satisfied before we concern ourselves with other ones.
C.are proof that animals ascended from lower animal forms.
D.prove the existence of a superior being.
E.are generated by others in interpersonal interaction.
5.All of the following elements are included in the transactional communication model introduced in Chapter One except
6.All of the following are involved in learning to perform communication skills effectively except
7.The environments that communicators occupy are
A.fields of experience that affect how they understand others’ behavior.
B.gaps that make common understanding impossible.
C.the places where they stand or sit when they communicate.
D.the attitudes they have about nature.
E.the space that they require to communicate effectively.
8.“Decoding” is the process whereby
A.we put our thoughts into words.
B.we make sense out of the messages sent by others.
C.we engage others in conversation.
D.we choose the appropriate way to send messages.
E.we create new ways of teaching reading and communication to children.
9.Strategies you can use to develop a more mindful and competent style of intercultural communication include
D.talking to experts.
E.all of the above.
10.Almost all messages have
A.a content dimension.
B.a relational dimension.
C.both content and relational dimensions.
D.no dimensions unless the communicators intend them to.