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  6. The historical approach to job design that shows the value of using teams in most modern organizations is called: a. Scientific management b. Sociotechnical systems theory c. Hawthorne effect d. Total quality management e. Quality of worklife theory 7. The work of Kurt Lewin and his followers changed the study of group dynamics by: a. Using.
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  16. In order to function correctly, the scientific management approach requires that: a. Managers think and control and workers act. b. Managers work alongside workers. c. Workers perform tasks in teams, without managers present. d. Workers focus more on quality than quantity. e. Workers perform a variety of complex tasks rather than discrete activities. 17. Encounter.
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True/False 1. Team evaluation systems do not suffer from the biases that occur in traditional supervisor evaluations. a. True b. False 2. Multi-rater evaluations should not be used in educational settings. a. True b. False 3. A fixed distribution of evaluation for team-based organizations will enhance teamwork. a. True b. False 4. Employment law prohibits multi-rater evaluations to be used.
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6. The teamwork movement started because workers felt they were being treated unfairly. a. True b. False 7. Quality circles are a type of team found in Japan. a. True b. False 8. The majority of companies with over 100 employees use at least one type of work team. a. True b. False 9. The study of transnational teams.
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  6. Research suggests that most skills learned in training are transferred to the work environment. a. True b. False 7. Teamwork training programs can address interpersonal issues but not performance issues for a team. a. True b. False 8. It is not possible to evaluate the effects of teambuilding against a set of criteria, as team-building.
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  11. Research on student groups shows that _____ are reduced in virtual groups. a. status differences b. stress levels c. performance levels d. all of the above 12. Members of virtual groups are more anonymous, which leads to _____, a loss of self-awareness and evaluation apprehension. a. polarization b. conformity c. social loafing d. deindividuation 13. In a laboratory study,.
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True/False 1. There is only one definition of team building. a. True b. False 2. Research has demonstrated that team-building programs are largely ineffective. a. True b. False 3. The first step in training is to conduct a needs assessment. a. True b. False 4. Inter positional training leads to shared mental models. a. True b. False 5. When providing team training, it.
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True/False                 Team cultures exist independent of the organization’s culture. a. True b. False                 Members from collectivistic cultures are more likely to conform. a. True b. False                 Teams from risk-taking cultures may be more creative than those from risk-avoidant cultures. a. True b. False                 Studies of U.S. and Japanese companies suggest that the latter are more team-oriented. a..
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                  What are the different dimensions of international culture and how do they affect teamwork?                 What actions can transnational teams take to increase the likelihood of being successful?     .
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Multiple Choice 1. The main criteria used to measure team success are: a. Task completion, social relations, and individual benefit. b. Task speed, quality, and accuracy. c. Social relations, team maintenance, and viability. d. Individual success, team success, and organizational success. e. None of the above. 2. Team success is more than just completing a task successfully.
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  6. Virtual teams perform better at negotiation tasks than do face-to-face teams. a. True b. False 7. One of the major advantages of virtual teams is the anonymity offered to members, which decreases conformity and evaluation apprehension, thereby increasing openness of ideas. a. True b. False 8. Research suggests that virtual teams often outperform face-to-face teams. a..
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  11. According to the social facilitation effect, a person will run ____ when ______. a. Faster; other people are around b. Faster; by him/herself c. Slower; other people are around d. Faster; s/he will receive a reward 12. In order to keep up with contemporary demands, organizations have been ____ layers of management and replacing.
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  16. __________ is used to increase the flexibility of team members, by having them trained in the technical skills of two or more jobs. a. Assertiveness training b. Cross-training c. Team resource management d. Inter positional training 17. Which type of training leads to shared mental models for the team? a. Assertiveness training b. Cross-training c. team resource.
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  6. When evaluations from team members are used only for feedback and development purposes, they tend to be: a. inflated. b. inaccurate. c. more biased. d. honest. 7. Which of the following is NOT a problem or bias with team evaluations? a. Inflation bias b. Halo effect c. Lack of time d. Reciprocity bias 8. When a team is successful,.
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  6. Which of the following is NOT a criterion for effective teams? a. Goals and values are clear b. Climate of trust and support c. No conflict about task issues d. Effective problem solving 7. Which of the following is a NOT symptom of an ineffective team? a. Constructive handling of conflict b. Lack of involvement from.
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20. Which of the following terms was created by the psychologist Kurt Lewin? a. Scientific management b. Hawthorne effect c. Equifinality d. Group dynamics e. Virtual teams 21. The rise of Japan as a manufacturing power in the 1970s resulted in the creation of: a. Virtual teams b. Individualized work processes c. Increased organizational hierarchy d. T-groups e. Quality circles 22. What.
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  11. Compared to the U.S., Japanese organizations tend to display: a. collectivism, high power, and risk avoidance. b. collectivism, low power, and risk taking. c. individualism, high power, and risk avoidance. d. individualism, low power, and risk avoidance. 12. Comparing U.S. companies with Japanese companies, which of the following is FALSE? a. Consensus is easier to.
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  16. According to the positive psychology perspective on teams, team learning is supported by: a. Strong leadership by a few members b. Collective intelligence c. Reflexivity d. Meeting the emotional needs of team members 17. Which of the following is NOT a positive organizational outcome of effective work teams? a. Greater autonomy b. Greater competitiveness c. Higher efficiency d..
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Multiple Choice 1. Which of the following is FALSE about what team building means? a. It is an organizational development intervention. b. There is not a single perspective. c. The best definition values social relations over performance. d. The variety of perspectives reflects different goals. 2. Which of the following should organizations NOT consider when planning.
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6. Most U.S. employees prefer individual-based rewards. a. True b. False 7. Culture may affect how team members respond to different types of rewards. a. True b. False 8. Of the three types of work teams (parallel, process, and project), the most difficult to reward is the process team. a. True b. False 9. Rewards based upon milestones may.
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  11. Asking team members to analyze their work situations and identify what other people could do to improve their effectiveness is part of the _______type of team-building program. a. role clarification b. goal-setting c. interpersonal process skills d. cohesion-building 12. Which type of team-building program is designed to clarify the purpose of the team? a. Role.
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Short Answer/Essay 1. In what four ways can communication and collaboration technologies be used to support team work? 2. What are the main characteristics used to analyze communication technologies? 3. Explain how communication technologies affect status, anonymity, and miscommunication and the implications this has for a team.     .
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  6. Teams are typically better than the sum of individual efforts for tasks that: a. Are easily divisible b. Focus on maximizing output c. Consist of additive efforts d. Generate a solution representative of the team’s product 7. What do supportive organizational cultures encourage that enhance team success? a. Individual-based evaluation and rewards b. Open communication and.
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  16. To make a noticeable difference in individual pay, team rewards should be about ____ % of the employee’s salary. a. 10 b. 25 c. 50 d. 75 17. Which of the following type of teams is most difficult to reward? a. Parallel b. Process c. Project d. Hybrid 18. Why are project teams the most difficult type to reward? a..
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Multiple Choice 1. Groups are defined by all of the following characteristics except: a. The members are mutually dependent on each other. b. There is recognition that people belong to a collective entity. c. There are rules and roles that control people’s interactions. d. Members of the group are dependent on one another to achieve.
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  11. Which of the following is NOT a necessary condition for a team to succeed? a. Task is suitable for teamwork. b. Assigning tasks based on previous work in teams. c. Organization provides supportive context to complete task. d. Accountability and rewards. 12. The main reason researchers have found different results when looking at characteristics.
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Multiple Choice 1. A virtual team is any team mediated by all of the below EXCEPT: a. synchronicity. b. distance. c. technology. d. time. 2. Which of the following is FALSE about virtual teams? a. Virtuality is a matter of degree; there is a continuum from face-to-face to fully virtual teams. b. Most virtual teams have some face-to-face.
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True/False 1. There is a clear way of measuring teamwork success. a. True b. False 2. Using teams is not always the best strategy for accomplishing a task. a. True b. False 3. Highly interdependent tasks are a necessary condition for the use of teams. a. True b. False 4. Team cohesion and good communication skills seldom matter for team.
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6. Feedback from the organization is key to team success. a. True b. False 7. Positive psychology focuses on task performance as the primary indicator of team success. a. True b. False 8. Organizations find switching from traditional work systems to teamwork very easy. a. True b. False 9. Many teams are being used in today’s businesses without consideration.
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Multiple Choice 1. A high quality team performance evaluation system: a. focuses on traits (such as cooperativeness) rather than on behaviors. b. should be all-inclusive with more than 20 separate measures. c. needs to have a strong link to team and organization’s goals. d. should focus on measuring the internal operation of the team. 2. Which.
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  6. The various types of meetings created by communication technology vary in terms of: a. time and distance. b. time and place. c. place and structure. d. structure and cost. 7. A videoconference is an example of a ______ type of meeting. a. STSP b. STDP c. DTSP d. DTDP 8. For teams whose members work from home, it is.
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True/False 1. A team may be considered virtual only if it never meets face-to-face. a. True b. False 2. The availability of technology really means face-to-face meetings are no longer necessary or important. a. True b. False The two major challenges facing virtual teams are dealing with communications problems and resistance to technology. a. True b. False 3. Since team.
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  16. ___________ teams are composed of individuals from different cultures working on activities that span national borders. a. Transnational b. International c. Self-managing d. Empowerment 17. By being part of global companies, transnational teams have to be concerned about all of the following EXCEPT: a. local responsiveness. b. subcultures. c. organizational learning. d. global efficiency. 18. When transnational teams experience.
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  16. Disadvantages of the virtual team to individual members include all of the following EXCEPT: a. decreased performance. b. increased miscommunication. c. increased conflict. d. isolation. 17. When members and teams are_____________, overall performance of virtual teams as compared to face-to-face teams tends to be similar. a. new b. stressed c. cohesive d. experienced 18. Which of the following tasks.
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5. Transactional teams are those that exist within a country’s own borders but comprise of members from various cultures. a. True b. False 6. Organizational subcultures exist only in organizations within individualistic societies. a. True b. False 7. Japanese teams more quickly implement decisions than teams in U.S. companies. a. True b. False 8. Team norms, member roles, and.
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