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106) Create a table that lists any three performance measures

106) Create a table that lists any three performance measures for a service system in the left column. In the center column, indicate what steps management can take to improve system performance on those metrics. In the rightmost column indicate what steps management can take to improve customers' perceptions of.
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106) Create a table that lists any three performance measures
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81) Which one of the following statements TRUE? A) The progress

81) Which one of the following statements are TRUE? A) The progress chart graphically displays the days each employee is on duty. B) The machine chart is a visual tool useful for determining the consequence of schedule changes on a trial-and-error basis. C) Gantt charts are tools that determine the optimal schedule of.
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81) Which one of the following statements TRUE? A) The progress
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187) Which forecasting technique would you consider for technological forecasts?

187) Which forecasting technique would you consider for technological forecasts? 188) Discuss some guidelines for the use of judgment to adjust the results of quad potato forecasts. 189)  Discuss two guidelines that help when searching for the best time series models. .
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187) Which forecasting technique would you consider for technological forecasts?
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11.1  End-of-Chapter Problems 1) The aggregate plan a statement of a

11.1  End-of-Chapter Problems 1) The aggregate plan is a statement of a company's production rate, workforce levels, and inventory holdings based on estimates of customer requirements and capacity limitations. 2) The aggregate plan is a another term for sales and operations plan. 3) A staffing plan is a manufacturing firm's aggregate plan. 4).
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11.1  End-of-Chapter Problems 1) The aggregate plan a statement of a
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4S.1  End-of-Chapter Problems 1) Waiting lines cannot develop if the time

4S.1  End-of-Chapter Problems 1) Waiting lines cannot develop if the time to process a customer is constant. 2) The four elements common to all waiting-line situations are a customer population, a waiting line of customers, the service facility, and a priority rule. 3) Waiting Line specifically refers one customer or item.
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4S.1  End-of-Chapter Problems 1) Waiting lines cannot develop if the time
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91) An operations manager organizes a process improvement team and

91) An operations manager organizes a process improvement team and the resulting process has a lower μ. Which statement is the best description of this change? A) Arrival rate has fallen. B) There are fewer phases in the new system. C) Interarrival time has fallen. D) Server efficiency has improved..
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91) An operations manager organizes a process improvement team and
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183) Discuss the cumulative sum of forecast errors (CFE). 184) Discuss

183) Discuss the cumulative sum of forecast errors (CFE). 184) Discuss forecast error. 185) Why are forecasts for product families typically more accurate than forecasts for the individual items within a product family? 186) Define and discuss market research as it applies to forecasting. .
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183) Discuss the cumulative sum of forecast errors (CFE). 184) Discuss
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111) ________ products or services having similar resource requirements, but

111) ________ are products or services having similar resource requirements, but different demand cycles. 112) ________ is the practice of adjusting prices to maximize the revenue obtained from the available capacity that will be lost if it is not used. 113) The ________ strategy tries to match demand during the planning.
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111) ________ products or services having similar resource requirements, but
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159) Discussed why lots sizing important in MRP. 160) Discuss both

159) Discussed why lots sizing is important in MRP. 160) Discuss both the advantages and disadvantages of using an MRP system, which when working, allows a firm to react to even minor changes in production requirements. 161) To make effective use of a dependent inventory demand model, what information is necessary for.
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159) Discussed why lots sizing important in MRP. 160) Discuss both
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124) What a business plan? 125) Briefly describe the difference between

124) What is a business plan? 125) Briefly describe the difference between a production plan and a staffing plan. 126) What is a product family? 127) What are the advantages and limitations of using anticipation inventory as part of an aggregate plan? 128) How does the level strategy to sales and operations planning differ.
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124) What a business plan? 125) Briefly describe the difference between
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21) Safety stock never used with material requirements planning systems. 22)

21) Safety stock is never used with material requirements planning systems. 22) An action bucket is the first week's entry of the planned order release row. 23) One technique for projecting time-phased capacity requirements for workstations is capacity requirements planning. 24) Finite capacity scheduling is an algorithm designed to schedule a group of.
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21) Safety stock never used with material requirements planning systems. 22)
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31) Using part-time workers as an aggregate planning option may

31) Using part-time workers as an aggregate planning option may be less costly than using full-time workers, but this may result in reduced quality levels. 32) Due to the fact that service firms do not inventory output, a pure chase strategy is not appropriate. 33) Aggregate planning mixed strategies utilize inventory, workforce,.
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31) Using part-time workers as an aggregate planning option may
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41) In the manufacturing sector, aggregate planning links strategic goals

41) In the manufacturing sector, aggregate planning links strategic goals to a production plant. 42) A plant facing seasonal demand can stock anticipation inventory during light demand periods and use it during heavy demand periods. 43) In sales and operation plan the scheduling of vacation is often a critical factor in production.
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41) In the manufacturing sector, aggregate planning links strategic goals
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61) MRP explosion means estimating the total number of A) subassemblies,

61) MRP explosion means estimating the total number of A) subassemblies, components, and raw materials needed for each parent item. B) raw materials to be purchased from all suppliers. C) parts to be produced for each parent item. D) parts needed to be produced less the number of parts on hand for each parent.
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61) MRP explosion means estimating the total number of A) subassemblies,
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12.1  End-of-Chapter Problems 1) A resource planning process takes sales and

12.1  End-of-Chapter Problems 1) A resource planning process takes sales and operations plans; processes information in the way of time standards, routings, and other information on how the firm produces its services or products; and then plans the input requirements. 2) Enterprise resource planning (ERP) systems are small, functional information systems areas.
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12.1  End-of-Chapter Problems 1) A resource planning process takes sales and
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81) A technique for projecting time-phased requirements for critical workstations

81) A technique for projecting time-phased requirements for critical workstations is a definition of A) material requirements planning. B) distribution requirements planning. C) capacity requirements planning. D) manufacturing resource planning. 82) Which of the following statements concerning MRP is TRUE? A) Dependent demand items tend to experience relatively constant demand rates. B) MRP systems use independent demands.
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81) A technique for projecting time-phased requirements for critical workstations
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71) Which one of the following statements best? A) Demand alternatives

71) Which one of the following statements is best? A) Demand alternatives adjust demand patterns, whereas capacity alternatives change in response to changes in demand. B) Overtime and undertime are two ways to change the workforce level (rather than its utilization). C) Subcontracting during the peak season is called a demand strategy since.
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71) Which one of the following statements best? A) Demand alternatives
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130) How do Gantt charts assist schedulers in arriving at

130) How do Gantt charts assist schedulers in arriving at feasible schedules? 131) Suppose management wants to keep capacity fixed but level demand to provide timely service and maintain high capacity utilization. What are the methods for accomplishing this goal? 132) What are the complicating factors in workforce scheduling? 133) Compare the chase.
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130) How do Gantt charts assist schedulers in arriving at
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154) Describe how ERP systems designed. 155) What an "action notice"

154) Describe how ERP systems are designed. 155) What is an "action notice" in an MRP system? 156) Explain why MRP does a better job of estimating the need to replenish inventory items than does the fixed order quantity system in a dependent demand environment. 157) In an MRP system, from what sources.
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154) Describe how ERP systems designed. 155) What an "action notice"
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11) Complementary products actions that attempt to modify demand and,

11) Complementary products are actions that attempt to modify demand and, consequently, resource requirements. 12) Yield management is the practice of adjusting prices to maximize the revenue obtained from available capacity that is lost if it is not used. 13) A level strategy matches demand during the planning horizon by varying.
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11) Complementary products actions that attempt to modify demand and,
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Complete Guide
Professional's Guide to Decision Science and Problem Solving, A: An Integrated Approach for Assessing Issues, Finding Solutions, and Reaching Corporate Objectives
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Subject: Statistics
Chapters: 12
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61) Which one of the following statements concerning typical objectives

61) Which one of the following statements concerning typical objectives of production and staffing plans is best? A) Improved on-time delivery also means minimizing inventory investment. B) Minimizing costs will also minimize changes in the workforce levels. C) Maximizing profits also minimizes inventory investment. D) Adjusting workforce levels may cause lower productivity because new.
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61) Which one of the following statements concerning typical objectives
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164) In a dependent demand environment, explained why MRP does

164) In a dependent demand environment, explained why MRP does a better job of estimating the need to replenish inventory items than does a fixed order quantity system. 165) Discuss planning lead time for inventory and manufacturers. 166) What is a bill of materials? Discuss. 167) Discuss the master production schedule. 168) Complete the.
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164) In a dependent demand environment, explained why MRP does
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013302184X-tspl (1)-Chapter 2 Graphs, Charts and Tables—Describing Your Data

Business Statistics, 9e (Groebner/Shannon/Fry) Chapter 2 Graphs, Charts and Tables—Describing Your Data 1) For the same data, a graph of a relative frequency distribution will look exactly the same as a graph of the frequency distribution. Answer: TRUE Diff: 1 Keywords: graph, relative, frequency, distribution Section: 2-1 Frequency Distributions and.
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013302184X-tspl (1)-Chapter 2 Graphs, Charts and Tables—Describing Your Data
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174) Consider the MPS, BOM, and inventory data shown below. Master

174) Consider the MPS, BOM, and inventory data shown below. Master Production Schedule: the following table shows the MPS start quantities. Bill of Material: - Item A uses 2 each of component D, 1 each of component C and 2 each of subassembly B. - Subassembly B uses 2 each of component E. Selected Inventory.
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174) Consider the MPS, BOM, and inventory data shown below. Master
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51) A material requirements plan for each component item generated

51) A material requirements plan for each component item is generated from the master production schedule and other sources using an MRP explosion. 52) An action notice is a handwritten memo sent from the supervisor of the department to the line workers. 53) To match the material requirements plan with a facilities.
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51) A material requirements plan for each component item generated
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21) One distinction between manufacturing and services that affects scheduling

21) One distinction between manufacturing and services that affects scheduling is that service operations demand often is less predictable. 22) A rotating schedule calls for each employee to work the same days and hours each week. 23) Aggregate planning occurs over the medium or intermediate future of three to 18 months. 24) The.
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21) One distinction between manufacturing and services that affects scheduling
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  Scenario C.5 A trucking firm has five trucks that each requires

  Scenario C.5 A trucking firm has five trucks that each requires service at an average rate of once every 50 hours, according to an exponential distribution. The firm has a mechanic who needs five hours to complete the average job with exponential service times. 71) Use the information in Scenario C.5. What.
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  Scenario C.5 A trucking firm has five trucks that each requires
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137) Jim's Restaurant operates seven days a week. The daily

137) Jim's Restaurant operates seven days a week. The daily requirements (in workers) are estimated as follows: M T W TH F S SU Base Requirements 3 4 4 5 7 7 5 Each worker is required to work five days per week, and each must have two consecutive days off. What is the minimum number of workers needed? Provide the days off that each.
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137) Jim's Restaurant operates seven days a week. The daily
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