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Study Resources (Business Management)

Case 8.3 Timberland’s Culture Rooted in Community Building Timberland’s employees agree that what makes the firm unique is the way its culture is brought to life every day, supported by company values of humanity, humility, integrity, and excellence. The role of the human resources department, closely aligned with the company’s social responsibility.
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2.1 Describe several recruiting techniques used by human resource managers. 2.2 What is the function of the Equal Employment Opportunity Commission (EEOC)? 3.1 What are the benefits of computer-based training? 3.2 What is a management development program? 3.3 What are the three criteria of an effective performance appraisal? .
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Case 8.3 Timberland’s Culture Rooted in Community Building Timberland’s employees agree that what makes the firm unique is the way its culture is brought to life every day, supported by company values of humanity, humility, integrity, and excellence. The role of the human resources department, closely aligned with the company’s social responsibility.
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1.In return for work, employees expect to receive some type of ________________ which can include either a salary or wage. 2.The goal of________________ is to attract, develop, and retain the employees who can perform the activities necessary to accomplish organizational objectives. 3.The managerial assumption that workers dislike work and therefore must be.
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Hit & Miss: Boost Employees’ Morale —And They’ll Be Motivated According to experts, the secret to nurturing high performing employees lies not in motivating, but in stopping their demotivation. After six months, there is a decline in the motivation of most new employees. Managers need to figure out what reduces employees’ morale.
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11.________________sis a systematic approach that allows managers to focus on attainable goals and to achieve the best results based on the organization’s resources. 12. The ________________ says that people will be motivated to the extent to which they accept specific, challenging goals and receive feedback that indicates their progress toward goal.
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11. Wages and salaries can be compared in terms of time spent on the job. a.  True b.  False 12. Most firms base their compensation policies on: a. company profits. b. worker’s commitments. c. competitor’s strategies. d. investors’ recommendations. 13. Wages and salaries are approximately _____ of the total employee compensation. a. 70 percent b. 30 percent c. 50 percent d. 95.
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Hit & Miss: Cisco Plays Games as Part of Employee Training If you like the thrill of reviewing your spot on a leaderboard, completing achievement levels, and earning prizes when playing mobile or video games like “Candy Crush Saga,” you may be able to have the same experience right in the workplace. It’s called gamification,.
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1. Which of the following is NOT a function of human resource managers? a. Training employees b. Establishing compensation and benefits levels c. Managing staffing needs d. Forecasting revenue 2. Human resource managers: a. forecast the number of employees and the type of skills the firm will need. b. set the quality standards for the manufacturing processes.
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Going Green: Labor Unions and Green Construction The Operative Plasterers and Cement Masons International Association (OPCMIA) is training its members in the use of new green technologies and processes. As the construction industry begins implementing these new technologies, particularly to achieve LEED status, workers need to know how to use them. The.
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1.________________According to Theory X, most people dislike work andtry to avoid it when possible. 2.________________Telecommuters are increasing across a wide number of organizations. 3.________________A strike is often used by management to pressure labor into an agreement. 4.__F____Theory Y advocates that most employees prefer receiving instructions. 5.________________Theory Y advocates are more likely to delegate authority.
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1.Anita’s director suggests using social networking sites for connecting to job seekers. What are some things Anita should do? 2.What are two things Anita should do once she is contacted by potential applicants? What are two things Anita should do with the hired applicants? .
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1. ________________The primary goal of human resource management is to attract, develop, and retain employees. 2. ________________Today, all firms are large enough to have their own human resources department. 3. ________________Managers outside of a human resource department rarely have human resourcemanagement responsibilities. 4. ________________Developing an organizational climate that improves employee motivation, satisfaction, and.
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31.Allowing elected representatives to negotiate on behalf of workers was legalized by the Wagner Act, and is known as________________ 32.A________________ is a complaint that management is violating some provision of the union contract. 33.A________________ is a group of workers who have banded together to achieve common goals in the key areas of.
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11.__T__During orientation, employees learn about company policies regarding their rights and benefits. 12.__F___While operations workers require training, few organizations have programsaimed at developing the skills of managers. 13.__T___Performance appraisals are used to evaluate an employee’s job performance and provide feedback about it. 14.__F___An example of an extrinsic reward is an employee having a.
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Case 8.2 Winning HR Practices at the Cheesecake Factory The Cheesecake Factory was voted consumer’s favorite casual restaurant two years in a row, a lot of which is owed to the company’s dedication to employee satisfaction. Managers at the 170-store chain work on building strengths and skills that employees already possess. Rather.
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1.The process of anticipating future events and conditions and determining the coursesof action for achieving organizational objectives is: a.configuration skills. b.human skills. c.conceptual skills. d.technical skills. 2.Knowing a computer program or how to maintain a machine are examples of: a.technical skills. b.human skills. c.conceptual skills. d.configuration skills. 3.Inspiring trust, being a good communicator, and showing empathy with others are examples.
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1.Payment to workers calculated on a weekly or monthly basis is known as: a.benefits.c.wages. b.incentive compensation.d.salary. 2.Compensation programs such as profit sharing, gain sharing, pay for knowledge,bonuses, and stock options are known as: a.wages.c.incentive compensation programs. b.salary.d.employee benefit programs. 3.A satisfactory compensation program should: a.inspire workers to be productive. b.keep workers satisfied in their jobs. c.all of these answers.
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3. ________________Job enrichment involves an expansion of job duties that empower an employee to make decisions and learn new skills leading toward career growth. 4. ________________Learning new skills, job rotation, and having more authority to plan and execute one’s own job are all examples of job enrichment. 5. ________________Job enlargement expands the.
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Hit & Miss: Cisco Plays Games as Part of Employee Training If you like the thrill of reviewing your spot on a leaderboard, completing achievement levels, and earning prizes when playing mobile or video games like “Candy Crush Saga,” you may be able to have the same experience right in the workplace. It’s called gamification,.
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1.The mental attitude people have toward their employment is known as: a.maintenance factors.c.perception. b.Theory X.d.morale. 2.According to Maslow: a.a fully satisfied need is the best motivator. b.needs arise in a hierarchy. c.self-actualization needs are the most fundamental and arise first. d.all of these answers are correct. 3.Actions taken to avoid danger and the unexpected generally represent responses to: a.safety.
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1.What is the recruitment process? Where do employers look for potential employees? 2.Describe the growing trend in using social media sites as a tool for employers to connect with job seekers and what this means for job seekers. 3.Why do human resource managers need to be aware of employment law? .
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Hit & Miss: Sheryl Sandberg “Likes”Diversity Sheryl Sandberg, Facebook’s Chief Operating Officer, believes that businesses succeed when management reflects the diversity of the population at large. A leadership team with different experiences and backgrounds typically is better at identifying and solving problems. In addition to her COO duties at Facebook, Sandberg recently.
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Assessment Check Answers 4.1 Explain the difference between wage and salary. 4.2 What are flexible benefit plans? How do they work? 5.1 What is the difference between voluntary and involuntary turnover? 5.2 What is downsizing? How is it different from outsourcing? .
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Hit & Miss: Accenture’s Mobile Recruitment Strategy How would you like to use a mobile app to shop for a new career in much the same way that you shop online for shoes?  With more job seekers using mobile devices to search for positions, Chicago-based Accenture, a global management consulting firm, uses.
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11.The 1938 act that set a federal minimum wage and maximum basic working hours,outlawed child labor, and provided for overtime pay is the: a.Norris LaGuardiad.Taft-Hartley Act. b.Fair Labor Standards Act.e.Landrum-Griffin Act. c.Wagner Act. 12.The 1947 act that was designed to curb unfair labor practices and to balance thepower of unions and management by prohibiting.
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1. ________________A labor union is a group of workers who use collective strength to achievecommon goals in the areas of compensation, job security, and work conditions. 2. ________________Contract negotiations almost always involve strikes. 3. ________________Today, just over 11 percent of American workers belong to labor unions. 4. ________________Union contracts focus exclusively on workers’.
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Case 8.1 Evernote’s Message to Employees: Go on Vacation Evernote, a California-based maker of note-taking and archiving technology apps, lets its 300 or so employees know that taking vacation is part of the job requirement. The company has made an effort to go beyond the typical two weeks of vacation offered by.
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21. Firms can help meet employees’ _____ needs by providing affordable health coverage and a company sponsored pension plan. a. esteem b. social c. safety d. psychological 22. In order to provide motivation, goals should be: a. difficult to achieve. b. specific and challenging. c. unrelated to compensation. d. determined by the supervisor and communicated to the employee. 23. All.
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21. Outsourcingoccurs when firms hire outside firms orconsultants to perform functions previously performed by the company’s own employees. 22.Flextime is a work scheduling system that allows employees to set their own work hours within parameters specified by the firm. 23.A(n)________________allows employees to adjust their workinghours and places of work to accommodate theirpersonal.
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