Search
Info
Warning
Danger

Study Resources (Business Management)

  41) When selecting typefaces for most business documents, you should A) generally avoid using more than two typefaces on a page. B) make generous use of such styles as all caps, underlines, and boldface. C) choose a popular sans serif face for your main body text. D) use a large type size (at least.
0 Views
View Answer
  31) Suppose that you're revising an important report, and you're required to express all numbers as numerals, rather than spelling them out. Which of the following tools can help with this task? A) Spell checker B) Style checker C) Thesaurus D) Link checker E) Commenting function 32) Which of the following does not represent an important.
0 Views
View Answer
  71) Abstract words should be completely avoided in business writing. 72) Professionals should avoid simple sentences altogether, since using them makes your writing seem unsophisticated. 73) A compound sentence contains one main thought (independent clause) and one or more subordinate thoughts (dependent clauses). 74) "Our clients have become more knowledgeable, and we need.
1 Views
View Answer
  61) Adopting a "you" attitude in business writing is simply a matter of using the pronoun "you" as much as possible. 62) When delivering negative news, it is misleading to emphasize any positive aspects of the situation. 63) You should never use euphemisms, because they are inherently dishonest. 64) A conversational tone is.
0 Views
View Answer
  11) In business messages, varying the length of your sentences A) confuses readers and makes documents less interesting. B) helps you control the emphasis given to major and minor points. C) makes you look like an amateur. D) makes the revision process much more difficult. E) is a waste of time unless your document is.
0 Views
View Answer
  1) Social media empower stakeholders to participate in the communication process by allowing them to A) share content. B) revise content. C) respond to content. D) contribute new content. E) all of the above. 2) Which one of the following is an essential element of planning effective email messages? A) Making sure that every message has a.
2 Views
View Answer
  31) When it comes to business communication, YouTube A) is helpful for consumer-to-consumer interaction, but not for companies seeking to communicate with consumers. B) is not regarded as a viable medium, since anyone can post anything. C) has caught on only as a venue for dissatisfied customers to air their complaints. D) has quickly.
0 Views
View Answer
  21) Which of the following sentences contains a camouflaged verb? A) Some do; others don't. B) She is a marketing manager but also serves as ad manager. C) The recommendation of the committee is to proceed as planned. D) He slowly, deliberately added the numbers. E) We tried, and then tried again. 22) "The above-mentioned book".
0 Views
View Answer
  31) In business messages, errors in grammar and usage A) can be annoying, but are only a concern for external audience members. B) are expected since everyone is busy. C) cause you to lose credibility with your audience. D) are no longer an issue thanks to the spelling and grammar checking features of word.
0 Views
View Answer
  51) Which one of the following is an element of the completing phase of the three-step writing process? A) Organizing the information B) Interpreting the research C) Proofreading the message D) Selecting the right medium E) Determining the needs of your audience 52) All of the following except ________ are elements in the planning phase of.
0 Views
View Answer
  91) Rewrite the following sentence to eliminate the unnecessary phrases: "In view of the fact that the customer service department is closed, we do not have the capability of offering refunds until such a time as they reopen." 92) Rewrite the following sentence to eliminate redundancies: "The engineers collaborated together in.
0 Views
View Answer
  71) In business documents, items in a list should always be numbered–using bullets or other graphics is unprofessional. 72) Short words are generally more vivid and easier to read than long words. 73) "Future plans" is an example of a redundancy. 74) The sentence, "It is imperative that we hire more employees," begins.
0 Views
View Answer
  86) Rewrite the following sentence to improve clarity and avoid the long noun sequence: "The financial estimates and accounting consulting firm will be closed next week." 87) Rewrite the following sentence to avoid camouflaged verbs: "The customer will ultimately make a determination about whether or not a purchase will occur." 88) What.
0 Views
View Answer
  71) Skilled communicators include only the information that their audience has specifically requested. 72) A helpful way to test the thoroughness of your message is to use the journalistic approach: asking yourself whether you have covered the who, what, where, when, why, and how. 73) Accuracy of information is less important in.
0 Views
View Answer
  11) Which of the following is a euphemism? A) Old B) Used C) Pre-owned D) Cheap E) Worn out 12) A ________ is a piece of text copied from the main body of the document and formatted as a large, eye-catching visual element. A) boilermaker B) pull quote C) footnote D) sideline E) cadenza 13) The preferred title for women in business.
0 Views
View Answer
  21) The term ________ refers to the overall impression of your messages. A) tone B) climate C) style D) dialect E) medium 22) The best tone for most business messages is A) informal. B) very formal. C) conversational. D) passive. E) happy-go-lucky. 23) The acronyms and shortcuts used in texting and IM are A) inappropriate for professional business writing. B) your ticket to the.
0 Views
View Answer
  41) In general, audiences are likely to A) ignore poor organization if the message is important. B) form inaccurate conclusions from poorly organized messages. C) fully understand most messages, even those that are poorly organized. D) feel more comfortable with free-flowing, disorganized messages than with those that are rigidly structured. E) none of the above. 42).
0 Views
View Answer
  1) Regarding the three-step writing process, all of the following except ________ are important elements of the completing step. A) proofreading the message B) revising the message C) forecasting the message D) distributing the message E) all of the above 2) Messages sent via IM, text messaging, email and blogging A) do not require revision, even when.
3 Views
View Answer
  51) When you begin the ________, focus your attention on content, organization, style, and tone. A) production process B) editing process C) writing process D) revision process E) distribution process 52) In business communication, the ________ of a message usually have the greatest impact on your readers. A) syntactical elements B) body paragraphs C) bulleted and numbered lists D) topics.
0 Views
View Answer