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Study Resources (Business Management)

  151.High startup costs cause Internet banks to have higher operating costs than traditional banks. 152.Internet banks offer customers better interest rates and lower fees because these businesses avoid the costs of constructing and maintaining a bank building. 153.Although there are many features about online banking that customers do not care for, they.
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  301.The __________ primarily provides for the financing of economic development projects throughout the world.A. International Monetary FundB. International Reserve BankC. World BankD. World Development Authority 302.The World Bank provides funding for:A. the developed nations in Europe and Asia.B. firms that want to participate in international trade but lack foreign exchange.C. multinational corporations that have a strong credit rating.D. projects.
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  111.Many S&Ls failed when capital gains taxes increased in the late 70s and early 80s, making it less attractive to invest in real estate and causing investors to walk away from their property loans. 112.Credit unions represent nonprofit, member-owned financial cooperatives that offer the full variety of banking services to their.
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  161.Smart cards contain a microprocessor chip that stores information about the user, such as drivers' license data and bank balance. 162.Smart cards can allow the user to access secure areas within buildings or buy gas with the swipe of the card. 163.A direct payment is a pre-authorized electronic payment. 164.Although there are many.
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  251.A(n) __________ accepts savings and checking account deposits and provides home mortgage loans.A. nonbankB. insurance companyC. savings and loan associationD. commercial finance company 252.Savings and loan associations are sometimes known as:A. nonbanks.B. thrift institutions.C. credit unions.D. bankers' banks. 253.__________ are nonprofit, member-owned financial cooperatives that offer a full variety of banking services such as accepting deposits and making loans.A. Mutual thrift.
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  83. How do knowledge and corporate brands serve as sources of synergy?     84. What criteria should managers use to decide how product-markets should be clustered into a business unit?     85. What are the three characteristics that a competitive strategy must have to be successful over the long haul?       .
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  121.Brokerage firms now compete with commercial banks by offering high-yield combination savings and checking accounts. 122.The interest paid on time deposits, today, represents the main difference between time and demand deposits. 123.The ability to access funds without a penalty helps to explain why certificates of deposit (CDs) have gained popularity among conservative.
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    11. Brand equity reflects the value of the brand name and logo as promotional tools for attracting future buyers and building market share and profitability.     12. A brand’s value to the company depends on how much value the company thinks the brand provides customers.       13. Each market segment seeks a different set.
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    21. The extent to which buyers succeed in their bargaining efforts depends on switching costs that reduce the buyer’s bargaining power.     22. The greater the power of high-volume customers served by an industry, the more attractive will be that industry.     23. One way of measuring markets is in terms of the number.
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    11. In large-scale companies, corporate and business-level strategic issues mirror each other.     12. An organization’s scope and synergy are the primary focus of a corporate strategy.     13. How a business unit competes within its industry is the critical focus of business-level strategy.     14. The critical issue concerning the scope of a marketing strategy.
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  211.The ___________ rate represents the interest rate charged by the Fed when loaning funds to member banks.A. discountB. primeC. federal fundsD. reserve 212.The ___________ plays a role in making certain that checks clear, and sellers get paid.A. National Check RegisterB. Federal Reserve SystemC. Uniform Commercial Check ProcessorsD. paypal.com network 213.Which of the following is included in the M-2 definition of.
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  181.The International Monetary Fund does not lend money. 182.The IMF's goal is to maintain a global monetary system. 183.Given the size and strength of the U.S. economy and the widespread use of the dollar, the Federal Reserve essentially regulates international monetary markets. 184.When the Federal Reserve pursues policies that increase interest rates, the.
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  131.Due to the fact that investors did not individually purchase MBSs (mortgage-backed securities) in their investment accounts, they remained unaffected when the value of some of these investments became worthless. 132.One thing is for certain, the average borrower's risk-averse behavior did not contribute to the problems that spiraled out of control.
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    A. how a business intends to compete in its industry. B. how a business should define its mission and vision. C. what products should an organization produce. D. how an organization should design its marketing communication.     52. Interrelated decisions about segments, product line, advertising appeals and media, prices, and partnerships with suppliers, distributors, retailers,.
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  71.The United States first established a central bank in 1913 by establishing the Federal Reserve System. 72.A central bank allows individual banks to deposit and to borrow funds. 73.Thomas Jefferson proposed the establishment of the first central bank in the United States. 74.Early in our nation's history, people generally accepted the importance of.
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  291.Banks prefer that customers use an electronic funds transfer system rather than traditional methods of payment because:A. traditional payments are subject to regulation by the Fed and electronic transactions are not.B. electronic funds are subject to a smaller reserve requirement than traditional funds.C. electronic funds transfer is more efficient and less expensive for.
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True or False Questions     1. Markets are comprised of sellers and industries are comprised of buyers.     2. The micro-level analyses are based on environmental conditions that affect the market or industry, respectively, as a whole, without regard to a particular company’s strategy, target market, or its role in its industry.     3. Assessing market.
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    61. Which of the following sections of a marketing plan presents a short overview of the issues, objectives, strategy, and actions incorporated in the plan and their expected outcomes for quick review? A. Executive summary B. Key issues C. Objectives D. Action plan     62. _____ in a marketing plan describe actions to be taken if.
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  271.The ________ insures holders of accounts in savings and loan associations.A. Savings Association Insurance FundB. Federal Savings Protection AgencyC. Savings and Loan Assurance CorporationD. National Savings Deposit Insurance Cooperative 272.Designed to create more confidence in banking institutions, the FDIC was established:A. soon after the Civil War.B. in 1908, as the result of the banking panic in 1907.C. in.
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  171.A banker's acceptance represents a promise that a bank will pay a specified amount at a specified time if certain conditions are met. 172.When traveling in other countries, tourists can use their MasterCard or Visa bankcards to obtain foreign currencies at ATMs. 173.More than ever, the American economy operates as a distinctly.
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    51. Which of the following is a source of synergy for an organization through corporate strategy? A. Shared functional competencies across product-markets within an industry B. Shared marketing activities across product-market entries C. Shared technologies across businesses within the firm D. Shared favorable customer image     52. Which of the following is a source of synergy.
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  101.A saving account is also known as a time deposit. 102.Technically, a bank can require depositors to give prior notice before they withdraw funds from time deposits. 103.Certificates of deposit (CDs) represent demand deposits issued by banks. 104.The Federal Reserve requires that ATM machines be located within 100 yards of a commercial bank. 105.Some.
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  281.Which of the following accurately presents a major difference between Internet banks and traditional banks?A. The government does not regulate Internet banks.B. Traditional banks are prohibited from having ATMs.C. Internet banks have lower overhead costs.D. Traditional banks offer less personal care and attention to customers. 282.The ________ provides the same results as a check because.
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  201.When the value of the U.S. dollar increases relative to other currencies:A. the rate of inflation increases.B. the size of the national debt decreases.C. foreign goods become less expensive to U.S. consumers.D. U.S. goods become less expensive to foreign buyers. 202.The strength of the U.S. dollar relative to other currencies depends mainly on:A. the rate of.
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  Multiple Choice Questions     31. Hi-Purr is a pet-grooming business operating over 20 branches in and around the San Francisco area. The firm’s stated mission is to become the “preferred destination for pet-owners who desire the very best for their pets.”  The firm routinely holds pet shows and organizes many other interactive.
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  91.During the Civil War, gold and silver coins were hoarded not because of their currency value, but because they were worth more than currency. 92.Commercial banks, savings and loan associations, and credit unions all represent components of the American banking system. 93.Commercial banks offer services to depositors and borrowers. 94.Depositors represent a bank's.
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    61. Hungry Hogs, a fast-food joint based in America, is opening its first overseas outlet in England. Hungry Hogs is engaging in _____. A. diversification B. product development C. market penetration D. market development     62. _____ occurs when a manufacturer acquires a wholesale distributor or retail outlet. A. Horizontal integration B. Backward integration C. Forward vertical integration D. Unrelated.
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    41. The term _____ of an organization refers to decisions made regarding how people and funds are obtained and allocated across businesses, product-markets, functional departments, and activities within each business or product-market. A. goals and objectives B. scope C. resource deployments D. synergy   42. _____ exists when the firm’s businesses, product-markets, resource deployments, and competencies.
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  81.Thanks in part to the Federal Reserve System, few banks failed during the Great Depression. 82.Created during the Great Depression, the federal deposit insurance program resulted in a large number of bank failures. 83.In the 1930s, during the Great Depression, the government started an insurance program to protect the public from bank.
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  Essay Questions  317.Describe and compare the three major types of organizations that make up the U.S. banking system: commercial banks, savings and loan associations, and credit unions. 318.Discuss the methods the Fed uses to enact monetary policy and provide an explanation of the effects these methods have on the supply of money.     .
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  221.When the Fed buys U.S. government securities, the:A. size of the federal deficit falls.B. discount rate rises.C. money supply increases.D. banking system loses reserves. 222.Bob read a newspaper story that indicated a dramatic increase in money market accounts and certificates of deposit during the last three months. The story reported that all other major components.
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  261.During the early 1980s, the federal government responded to the severe problems plaguing savings and loan associations by:A. allowing S&Ls to offer a variety of financial services that made them more like commercial banks.B. nationalizing the savings and loan industry, including more regulations.C. providing interest-free loans to S&Ls who were short on reserves.D. declaring.
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  141.They say "hindsight is 20/20", meaning, you can usually see things more clearly, with a much better understanding, after it has occurred. And, we can say the same for the recent banking crisis. The practices of several participants (for-profit companies, government regulators, and customers) came together to create the situation.
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  Multiple Choice Questions     31. The most important characteristic of marketing as a business function in order to sustain a healthy top line is its focus on: A. customers and their needs. B. horizontal integration. C. employee productivity. D. exchange requirements.     32. A society cannot reap the full benefits of specialization until it develops the means to.
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  319.Compare and contrast the functions of the World Bank and the International Monetary Fund. 320.Identify and discuss the tools and products that electronically transfer funds. Multiple Choice Questions  Mini-CaseThe Bank of Bramblewood survived the Great Depression through the dedication, hard work, and conservative practices of its first president, Red E. Kash. Indeed, Red's.
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    41. _____ are essentially tangible physical objects that provide a benefit. A. Services B. Products C. Values D. Brands     42. Which of the following is the most important element that determines the value a customer attaches to a product? A. Company resources B. Company policies C. Services provided D. Costs of production     43. Which of the following best describes lifetime.
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  231.Which of the following reduces the costs involved with the Federal Reserve's check-clearing role?A. A decrease in the use of the barter systemB. A reduction in the Fed's discount rateC. An increase in the reserve requirementD. An increase in the use of debit cards 232.When Mr. Smith in Quince Orchard, MD uses a check to.
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  241.The Federal Reserve fulfills its role as a "lender of last resort" when it loans funds to:A. small businesses that are unable to obtain loans from other sources.B. banks during banking emergencies.C. major corporations that are on the verge of bankruptcy.D. the federal government when deficits exceed borrowing limits set by Congress. 242.One of the.
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  191.Which of the following is not a favorable characteristic of money?A. BarterabilityB. DivisibilityC. PortabilityD. Durability 192.Which of the following represents a benefit of coins over paper money?A. Improved portabilityB. Increased divisibilityC. Enhanced stabilityD. Improved durability 193.The redesign and new colors added to U.S. paper money is intended to:A. make the currency more difficult to counterfeit.B. increase the use of the barter system.C. improve.
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    21. Zodiac Inc. acquired one of its major suppliers in order to diversify its operations. This implies that it was engaging in forward vertical integration.     22. Value-based models enable managers to classify and review their current and prospective businesses by viewing them as portfolios of investment opportunities.     23. A business’s relative market.
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    11. Developments in telecommunications and computing have led to the rapid convergence of the telecommunication, computing, and entertainment industries.     12. Changes in the earth’s resources and climate do not have any effect on marketing.     13. An industry’s long term attractiveness can best be judged by analyzing the five major competitive forces identified.
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  Essay Questions     76. List a few reasons why firms are not always in close touch with their market environments.     77. What is the difference between a production-oriented and a sales-oriented firm? What tell-tale signs would you expect to find distinguishing the two types of firms?     78. Describe the five components within a well-developed.
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    21. Internal control of the full range of marketing functions and activities is referred to as vertical integration.     22. Merchant wholesalers sell goods and services directly to final consumers for nonbusiness use.     23. The purchasing, storage, promotion, and selling activities of wholesalers and retailers allow customers to buy a wide variety of.
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  80. Distinguish between vertical integration, concentric diversification, and conglomerate diversification.     81. Explain the four cells in the BCG growth-share matrix that represent different types of business.     82. What are the limitations of the BCG growth-share matrix?         .
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True or False Questions     1. The primary strategic responsibility of any manager is to look outward continuously to keep the firm or business in step with changes in the environment.     2. Market-oriented firms are characterized by a consistent focus only at the managerial level on customers’ needs and competitive circumstances.     3. Regardless of.
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  Essay Questions     71. Distinguish between an ultimate consumer and an organizational customer. Provide an example of each.     72. Discuss the value of long-term customer relationships.     73. Discuss brand equity.     74. List some important questions that a marketing manager must ask in order to efficiently define a target market?         .
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