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Study Resources (Business Management)

31) Which of the following is a key advantage of centralized decision making? A) speed B) increased employee commitment to the organization C) more highly skilled employees D) organization-wide consistency 32) Which of the following is a key advantage of decentralized decision making? A) speed B) consistency C) more clear accountability D) less clear accountability 33) Open systems theory states.
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51) An idea incubator ________. A) recycles old ideas B) stores good ideas until they are ready to be implemented C) is identical to a brainstorming session D) provides immediate funding for good ideas with "no questions asked" 52) An entrepreneur is defined as someone who ________. A) starts a small business B) takes an entrepreneurial approach.
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91) Explain the paradox in human workplace dynamics that often results in the formation of hybrid structures. 92) Why would a company like Google choose to take on a wholly owned affiliate like YouTube rather than just integrate YouTube into the company? 93) Ming's catering company is structured as a sole.
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71) Tyler's organization is exploring strategies to enhance its competitive advantage. Tyler has suggested that the company shift to a cloud computing system to ________. A) cut costs for servers and computers B) improve the organization's image as "cutting edge" C) improve knowledge management D) prevent information overload 72) Marcus is reviewing his company's new.
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11) Feed-forward control anticipates problems before they occur. 12) A cash flow analysis is a snapshot of an organization's assets and liabilities at a given time. 13) Beyond Budgeting focuses on decentralizing the decision-making process in an organization. 14) CRM focuses on making sure that customers feel that their concerns are being "heard".
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  1) ICTs are information and communication technologies. 2) Technology includes both the tools to change the environment and the knowledge of how to change the environment. 3) Sociotechnical systems theory states that optimizing the technical elements of work can eliminate unpredictability. 4) Sociotechnical systems theory states that technological advances always result in productivity.
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94) Modern ICTs have enabled developing countries to "leapfrog" traditional economic development pathways followed by countries in the past. Give an example of how this works. 95) Jason states that ICTs provide an "open" form of communication that can only help to improve lives and advance social good. Do you.
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71) Your friend Carmen's creativity seminar leader seems to reward her only when she challenges common assumptions and conventional wisdom. Yet Carmen worries that challenging assumptions is rude. What should you tell her? A) She's right. Challenging assumptions is rude and it serves no useful purpose. B) She should spend her.
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98) Olivia is a salesperson in a huge downtown department store. This role doesn't have much status in the organization. How can Olivia take on more power in her current circumstances? 99) In some cases, job specialization reduces employee motivation and productivity. Give an example of how specialization can increase.
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41) To promote creativity within an organization, managers should try to create an atmosphere in which ________. A) mistakes are not allowed B) people feel comfortable making mistakes C) risks are minimized D) mistakes are paid for with serious consequences 42) What type of creativity produces the "Eureka!" moment of discovery? A) deliberate processing within the.
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31) Which of the following did NOT benefit from the First Industrial Revolution? A) Europe B) the United States C) China D) England 32) What marked a profound change in communication in the Second Industrial Revolution? A) Web 2.0 B) telephones C) ARPANET D) the printing press 33) The First Industrial Revolution was characterized by a shift from ________ labor. A).
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61) Virtual learning technologies ________. A) offer basic, no-frills classes only B) cannot support collaboration C) are inferior to on-site learning D) improve access to education 62) According to the model of evolution in virtual learning developed by Zemsky and Massey, the use of course management systems marks ________. A) Cycle 1 B) Cycle 2 C) Cycle.
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  1) Organizational structure refers to the way in which the division of labor, communication, and resources are arranged in an organization. organizations 2) The chain of command in an organization refers to who reports to whom. 3) Responsibility within an organization refers to the legitimate right to direct the actions of another person. 4).
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21) ICTs include ________ related to electronic communication and information sharing. A) all hardware and software B) all hardware C) Internet protocols D) software and intellectual property 22) Which of the following statements is true regarding successful communication and information sharing? A) People are more important than ICTs. B) ICTs are slowing the pace of business. C) People.
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81) Clara is preparing a presentation on working effectively in the virtual world. She will focus on the difficulties of influencing people in the virtual environment. What is one of the key causes of this problem? A) information overload B) lack of nonverbal and social cues C) ineffective ICT policies D) too much.
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61) Conflict in groups is generally thought to be ________. A) universally harmful because it creates bad feelings among members B) healthy because it promotes groupthink and conformity C) harmful because it promotes groupthink and conformity D) healthy as long as disagreements don't get personal 62) The concept of "too many generals and not enough.
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11) The Stanford prison experiment was stopped when prisoners sustained physical harm from the guards. 12) Implicit norms are usually all a group needs to function effectively. 13) Determining the leader of an organizational team should be based on meritocracy. 14) Groups can develop a sense of emotional intelligence. 15) Any leader with.
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21) The practice of scientific management is focused on ________. A) customer relations B) efficiency C) ethics D) employee motivation 22) Karl Marx claimed that workers found their work meaningless because ________. A) they were not motivated to excel B) they were poorly paid and worked long hours C) they were not organized D) they had no control over.
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21) ________ refers to the way in which an organization is set up with respect to division of labor, who has authority, and resource allocation. A) Organizational design B) Organizational structure C) Structural design D) Structural framework organizations 22) An organization is a group of people who unite to carry out activities that are designed to.
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51) This legal structure for organizations avoids double taxation and liability for company debts. A) S corporation B) partnership C) sole proprietorship D) corporation 52) The main advantage for an LLC is that it ________. A) avoids liability B) avoids double taxation C) avoids all taxation of income under $100,000 D) allows choice of taxation classification 53) In a cross-equity.
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31) Creative people are more inclined to ________ than most people. A) go with the flow B) defend the status quo C) cause conflict D) challenge assumptions 32) Convergent thinking refers to thought processing that primarily ________. A) is open and illogical  B) is analytical and logical C) focuses on pattern recognition D) focuses on making random connections 33).
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61) In a ________ structure, a single team member is likely to report to two different bosses. A) divisional B) matrix C) dimensional D) hybrid 62) Job specialization is linked to ________. A) managing up B) span of control C) division of labor D) accountability 63) Environmental uncertainty is NOT typically caused by ________. A) political instability B) low levels of competition C).
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92) What is the myth that involves divergent thinking and creativity? Explain your view of the controversy. 93) Your boss has asked you to create an Innovation Salon in your company to stimulate creativity among employees. How would you set it up? What factors would be important? 94) A state agency is.
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41) A spider organization is ________, while a starfish organization is ________. A) centralized; unified B) decentralized; centralized C) decentralized; unorganized D) centralized; decentralized 42) Which of the following is a spider organization? A) YouTube B) Sears C) Alcoholics Anonymous D) Wikipedia 43) Which of the following is a starfish organization? A) Walmart B) Ford Motor Company C) Chase Manhattan Bank D) Craigslist 44) The.
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71) Marta was recently named president of a natural cosmetics company. Despite having a cheerful demeanor, most of her friends would say she is a control freak — and Marta would agree. Which of the following would Marta prefer? A) flat organizations B) centralized decision making C) decentralized decision making D) organic organizations 72).
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51) Which statement best describes the paradox of authority coined by Smith and Berg? A) People who have power are likely to squander it. B) People gain power by empowering others. C) People gain power without consent of the powerless. D) Power is a zero-sum game. 52) Which statement best describes the paradox of identity.
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11) An intranet enables organizations to communicate securely with customers. 12) Craigslist is an example of a wiki. 13) Wikis are a type of groupware. 14) A hybrid worker spends part of her time in a company office and part of her time working at home or while traveling. 15) Trust is important in.
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94) Matt is creating a start-up company. He is not concerned about liability issues, but he is worried about high taxes. Which legal structure should Matt's accountant recommend? 95) Define environmental uncertainty and provide a current, real-life example. 96) How does a matrix structure work? Give an example. 97) What is flexible.
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11) Spider organizations feature centralized decision making. 12) Craigslist is a good example of a spider organization. 13) A sole proprietor is personally responsible for all of her company's debts. 14) A shareholder in a corporation is personally responsible for all of his company's debts. 15) An owner of an LLC is always doubly-taxed.
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41) The Third Industrial Revolution is characterized by ________. A) wealth being linked to the means of production B) mass production C) a knowledge and service economy D) hierarchical organizations 42) According to Kurt Anderson, the ________ will focus on correcting harm done during the different phases of the Industrial Revolution. A) replay economy B) Fourth Industrial.
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41) Which of the following is a task role in a group? A) encourager B) compromiser C) diagnoser D) trust builder 42) Which of the following is a maintenance role in a group? A) leader B) encourager C) evaluator D) planner 43) The person who assumes the role of evaluator in a group ________. A) measures collective group accomplishments B) resolves conflicts.
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  1) Working in groups comes naturally to most people. 2) A team is always larger than a group. 3) Kurt Lewin's research demonstrated that a democratic leadership style increases the commitment workers have to their group. 4) According to Lewin's research, a laissez-faire approach to leadership results in highly productive, highly empowered workers. 5).
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  1) Controls are used to monitor and regulate how well an organization meets its goals. 2) Frederick Taylor consulted workers on the most efficient way to carry out work. 3) Mayo's Hawthorne studies proved that the level of lighting had a profound effect on worker productivity. 4) Mary Parker Follett stressed that managers.
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81) Despite facing a difficult mission, Oscar's citizens advisory committee is marked by strong relationships and mutual respect among all its members. It is clear that the committee has translated ________ into group norms. A) goals and objectives B) social status C) emotional intelligence D) maintenance roles 82) Midori is concerned that the members.
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51) For most workers, information overload is primarily caused by ________. A) globalization B) hypercompetition C) social networking sites D) e-mail 52) E-mail is an especially poor medium for communicating messages that contain ________. A) technical information B) numerical data C) emotional content D) links to other sites 53) You are in a hotel room attending a work teleconference via.
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31) Team members generally avoid conflict during the ________ stage of group development. A) forming B) storming C) norming D) performing 32) Team members focus on rules and roles during the ________ stage of group development. A) forming B) storming C) norming D) performing 33) Members of a team focus on tasks during the ________ stage of group development. A) forming B).
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21) Hypercompetition is ________. A) a state of constant and escalating competition B) competition between two highly successful organizations C) competition that is unfair in some way D) competition between brand new start-up companies 22) Hypercompetition makes it ________ for an organization to maintain a competitive advantage. A) easy B) difficult C) impossible D) unnecessary 23) Design cycles and life.
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11) Seventh Generation features only "green" products. 12) A Skunk Works® is a forum to show failed ideas and analyze why they failed. 13) Small businesses provide 99.7 percent of all jobs in the U.S. 14) Entrepreneurs are typically people with high self-esteem. 15) An intrepreneur is an entrepreneur who has founded a nonprofit.
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