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Study Resources (Business Management)

    91. Which of the following is not true of transmittal messages? A. Avoids personal writing B. Identifies the report’s purpose and topic C. May be combined with the executive summary D. May be delivered orally E. Ends with a pleasant, forward-looking comment 92. If any one of the following contents of a letter of transmittal is.
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    11. The fonts Cambria and Calibri are optimized for use with ClearType and should be used if a reader will view a graphic on a computer with ClearType.   12. Rules and borders enhance the appearance of many graphics.   13. Effective graphics must be stark. Color and cross-hatching are inappropriate.   14. Background colors, photos,.
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    61. A sales writer might make use of an emotional appeal by A. stressing how a product can increase a person’s sex appeal. B. describing a product’s lifetime guarantee. C. mentioning the limited-time low selling price. D. comparing the product’s enhanced features to those of the competitor’s product. E. listing three practical uses for the.
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    21. A complete definition of listening is that it is the sensing of sounds.   22. Most people fail to remember much of what they hear because of the limits of their minds.   23. Asking questions interferes with listening.   24. Nonverbal communication accounts for a larger part of human communication than words.   25. Prioritizing phone.
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    51. Which of the following does not use primarily character appeal? A. Emphasizing the successful track record of the organization. B. Emphasizing the competence of the organization’s leaders. C. Recruiting an appropriate celebrity to endorse the work of the organization. D. Stressing how much profit the company made last year. E. Mentioning the life-long dedication.
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    21. A two-word title for a graphic probably would be inadequate.   22. The following is an appropriate arrangement for all graphics except tables: graphic number, title, graphic, source, or explanatory footnote.   23. Tables are the only graphics that do not require titles or captions.   24. Footnotes for graphics are placed most appropriately in.
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    81. A well-written report is one that attracts the reader’s attention primarily to the writing style.   82. The combined talents of a diverse group of experts are likely to produce a document better than any one of the members could produce alone.   83. It is best if all members of a report-writing.
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    71. Present-time viewpoint in a report means that all verbs are consistently worded in the present tense.   72. In the past-time viewpoint, the writer assumes that all the data collected as well as the research and writing are past events.   73. In writing a formal report, you should be sure to use.
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  1. Writers should select from one of a few well-defined standardized types when determining the physical makeup of a report.   2. The inclusion of prefatory parts in a report should be determined primarily by the formality of the situation and the length of the problem.   3. The prefatory parts of long, formal.
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    41. In the stacked column chart, the divisions show how a whole is divided.   42. Pie charts effectively compare the subdivisions for components of a whole.   43. Pie charts accurately show the value of their slices to the naked eye.   44. Pie charts should not be used to illustrate comparisons by varying the.
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    111. Which, if any, of the following four topics is not consistent with the others in terms of content coverage? If all are consistent, mark E. A. Standstill experienced in Gulf Coast area B. Moderate gains evident along Atlantic Seaboard C. Production costs at record levels D. Sharp gains enjoyed in Southwest E. All are.
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    31. Personal writing can be appropriate in long, formal reports as well as in short, informal reports.   32. Even though the shorter forms of reports are likely to be written by and to people who know each other, business etiquette requires that third-person writing be used.   33. A short report usually does.
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    51. Three-dimensional graphics are best used in science rather than in business.   52. Because photographs can be easily manipulated today, they should be avoided in business documents.   53. Writers are not ethically bound to present data and visuals in a way that enables readers to interpret them easily and accurately.   54. For convenience.
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    11. Sentences have little use in résumés.   12. Information on résumés can be arranged by conventional groups, job functions, or time.   13. While headings on résumés may be in topic or talking format, talking is the most commonly used.   14. Not all authorities agree on the value of including the objective on the.
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    31. If one of the following is not an element of good talking, mark it. If all are elements, select E. A. Adaptation B. Voice quality C. Talking style D. Word choice/vocabulary E. All are elements of good talking. 32. How pitch, speed, and volume blend together is known as vocal A. quality. B. style. C. resonance. D. rhythm. E. emphasis. 33..
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    31. Because a prospecting (uninvited) cover message is not likely to have competition, it has little need to gain attention in its opening.   32. Even the invited cover message has a need for gaining attention in the opening.   33. A good opening for an invited cover message is one that makes some.
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    51. Internships can do all of the following except A. provide a networking opportunity. B. improve one’s chances of securing a job with the company after graduation. C. guarantee a job with a company after graduation. D. provide professional work experience. E. give one a sense of what it is like to work in a.
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  1. Because people do so much talking, they often overlook the need to improve their skills.   2. Word choice is more important in writing than in speaking.   3. Adaptation refers to word selection—not to use of voice.   4. Parliamentary procedure used to be a common way to organize meetings but is not used.
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    71. Which is the best action sentence for a message selling a magazine to professionals? A. Just check and mail the enclosed card today–and you’ll see how right Fortune is for you. B. The attached card should be mailed right away if you want Fortune. C. Do it today–right now; before you forget! D..
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    61. When selecting key words for a scannable print résumé, you should A. use words your classmates use. B. use words you find in your textbooks. C. ask a librarian at your school for keywords. D. use words found in ads for jobs that interest you. E. use words television newscasters use. 62. Digital résumés are.
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    71. The best of the following charts for showing the subdivisions of columns being compared is a A. simple bar chart. B. clustered bar chart. C. bilateral bar chart. D. stacked bar chart. E. flowchart. 72. As a general rule, the maximum number of values that should be compared in a clustered bar chart is A. two. B..
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    21. Hypothesis testing would be the most useful form of analysis for a problem concerning which of three job applicants should be hired.   22. When gathering information for a report, you should avoid all personal knowledge and other informal sources of information.   23. When gathering information from the Internet for business reports,.
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    111. A researcher worked under severe time limitation. Mark the best advice for handling this limitation. A. Ignore the limitation. B. Mention it in the executive summary. C. Explain it in a footnote in the conclusion. D. Present it in the appendix. E. Explain it in the introduction. 112. The best of the following places for.
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    101. The short report usually includes A. a title page. B. a table of contents. C. a title fly. D. a letter of transmittal. E. an appendix. 102. The need to provide identifying information in a letter report written in the direct order may be met best by including a(n): A. letter of authorization. B. letter of transmittal. C..
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    121. Which of the following four headings is not parallel with the others? If all are parallel, mark E. A. Increasing Costs of Housing B. Leveling Off of Food Expenses C. Declining Costs of Clothing D. Recreation Costs E. All are parallel. 122. From the choices listed below, pick the most important function of a report.
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    91. Mark the statement that describes what the investigator should do after proving that a hypothesis is false. A. End the search. B. Test other hypotheses. C. Estimate the probable results. D. Test the hypothesis again. E. Rewrite the problem statement and continue the research. 92. Possible explanations for or solutions to a problem are termed A..
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  1. Formality in oral reports can range from routine and informal to highly formal.   2. Routine and informal oral presentations of factual information and its interpretation in business are forms of oral reports.   3. The person receiving a written report has greater control of the pace of the communication than does the.
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    71. If numerous secondary sources are used in an investigation, they can be mentioned in the introduction and then listed in detail in a bibliography.   72. In a report that uses many specialized terms, it would be appropriate to use a special section in the introduction to define the terms.   73. Definitions.
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1. Because internships may delay graduation, they should be avoided unless one has time to participate.   2. When hiring, companies do not necessarily look more favorably on applicants who have internship experience.   3. An accounting major who worked his way through school as a part-time janitor should conceal this information in his.
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    61. The introduction of the long, formal report should cover seven conventional introductory topics.   62. It is not appropriate to include a discussion of the origin of the report in the report’s introduction.   63. Because the purpose of a report should be made obvious throughout the report, it does not need to.
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  1. A report covering four major areas of information should have four graphics.   2. Any form of graphic is acceptable if it helps communicate the true story of the report.   3. The main reason for using graphics in reports is to make the reports more attractive.   4. Primary functions of graphics are to.
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    11. The declarative statement for stating the problem is best in business reports.   12. An illustration of a problem statement in the form of an infinitive phrase is “Absenteeism in the Chicago Office is increasing and management wants to know why.”   13. Report writers should state a report problem in several forms.
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    81. The preview section that ends many formal report introductions contains a list of the report findings.   82. Statements that preview what’s coming can be appropriate at the end of the report introduction, at the beginning of major sections, or in both places.   83. Long, formal reports may require introductory and concluding.
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    51. Problem-solving reports may be written to either internal or external audiences.   52. Internal problem-solving reports are always prepared by a supervisor.   53. Problem-solving reports should always present the proposed solution up front for easy access by the reader.   54. Long-form audit reports follow a standardized format.   55. The short-form audit report is a.
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    41. The maximum acceptable length of a letter report is four pages.   42. Letter reports may be written in either direct or indirect order.   43. A subject line is usually appropriate for a letter report written in indirect order.   44. Email is an inappropriate medium for reports.   45. Email reports may use headings and.
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