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Study Resources (Business Management)

  True-False Questions 1. The architecture of an enterprise system refers to the technical structure of the software, how users interact with the software, and how the software is physically managed on computer hardware. 2. The three layers of the “three-tier client-server architecture” are the presentation layer, windows layer, and data layer. 3. When.
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    11. Today writers can determine how their documents are shared by specifying who can read, change, or have full control over them.   12. When writing print documents, the audience is the primary consideration; when writing online documents, navigation, linking structure, and graphics are the primary considerations.   13. Online documents tend to be.
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    21. Which of the following stages of the writing process has computer tools to assist the writer? A. Planning B. Gathering and collecting information C. Analyzing and organizing information D. Writing and rewriting E. All of the above 22. In what way(s) would project management software help the writer? A. It helps keep track of progress. B. It.
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  21. The final stage of asset management and customer service is the authorization maintenance stage. 22. The final stage of the customer service process is the settlement stage. 23. A project is permanent in nature and is typically associated with smaller, simpler projects. 24. During the planning phase of a project the scope.
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    61. Which of the following will detract from the effectiveness of an oral report? A. The speaker moves away from the lectern. B. The speaker often scans the audience. C. The speaker uses no inflection. D. The speaker uses colloquial language. E. The speaker occasionally grimaces or frowns. 62. In speaking, the best advice concerning use.
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    51. In addition to preparing the audience to receive the message, the introduction of a speech also should A. give the credentials of the speaker. B. request the listeners’ attention. C. thank the listeners for their interest. D. apologize for the speaker’s shortcomings. E. arouse interest. 52. The most likely basis for dividing (organizing) a speech.
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  31. Which of the following are types of chart of accounts? a) Operative COA b) Country specific COA c) Active COA d) Group COA 32. What does the COA data include? a) Client segment b) Storage location segment c) Plant segment d) Company code segment Section General Ledger Accounts 33. The COA segment of the COA data includes which of the.
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  1. Technology assists the business writer with both creative and tedious tasks.   2. Computer tools for planning help with managing long projects but not with short, individual documents.   3. Outlining or brainstorming software helps with both the planning and organizing of documents.   4. Personal information management tools do not help with any aspect.
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    11. Search tools that allow users to run a single search strategy on several search engines simultaneously are called metasearch tools.   12. Research shows that the ability to evaluate the reliability of websites is directly related to one’s level of education.   13. Confidentiality and access are two issues involved in researching company.
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    41. Probability samples are those where every element in the population has a known nonzero chance of selection. Which of the following is not a probability technique? A. Quota sampling B. Random sampling C. Area sampling D. Systematic sampling E. Stratified random sampling 42. A sample that gives every item in the universe an equal chance.
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  Multiple Choice Questions 1. Which one of the following is not a type of organizational data that is utilized in the procurement process? a. Client b. Company Code c. Storage Location d. Purchasing Organization e. Manufacturing Plant 2. What is a storage location? a. The place where raw materials are received b. The place within a plant where materials.
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  11. Which process is used to plan and execute large projects such as the construction of a new factory or the production of complex products such as airplanes? a. Human Capital Management (HCM)b. Project Managementc. Financial Accountingd. Management Accounting or Controlling (CO)e. None of the above 12. Which process focuses on people.
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    41. Planning the content and physical aspects is especially important for team (collaborative) presentations.   42. A virtual presentation is one delivered over the Internet whether to an audience down the street or around the world.   43. The only driving factor for the growth of online presentations is the high cost of travel.   44..
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  21. Which steps are involved in converting a purchase requisition into a purchase order? a. Source list b. Outline purchase agreement c. Storage location d. Request for quotation e. Quotation 22. Which of the following organizational data are required when creating a purchase order? a. User input b. Purchase Requisition c. RFQ d. Quotation e. Purchase order 23. Which transaction documents are.
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  1. Even though secondary research materials are potentially the most accessible and complete sources of information, they are also the most costly.   2. A good deal of statistical information that businesses need is available online; some is available only online.   3. It is important to use an up-to-date dictionary because new words.
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  21. Financial statements can be generated from which of the following? a. Operative COA b. Country-specific COA c. Both operative and country-specific COAs d. Neither operative nor country-specific COAs 22. Balance sheet accounts are grouped into which of the following categories? a. Revenue b. Assets c. Liabilities d. Equity e. Expenses 23. An organization can possess which of the following types.
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  Multiple Choice Questions 1. Which term relates to the technical capabilities that allow systems to connect with one another through standardized interfaces called Web services? a. Enterprise Resource Planning b. Supply Chain Management c. Architecture d. Service-Oriented Architecture e. None of the above 2. Which term refers to the technical structure of the software, how users interact with.
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  1. The bigger the company, the more important it is to understand cross cultural communication.   2. Because of globalization, communication with those from other cultures is a burden that one must make the best of.   3. National culture can be defined as the “mental programming” that those from a particular nation tend.
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  True-False Questions 1. The most common organizational structure within modern organizations is the functional structure. 2. Losing sight of the big picture is commonly referred to as the silo effect. 3. Systems that support end-to-end processes are called business processes. 4. An enterprise system is a set of tasks or activities that produce desired.
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  61. A financial accounting document is a general ledger account that consolidates data from a group of sub-ledger accounts, such as customers and vendors. 62. Parallel accounting consists of implementing multiple ledgers and using each ledger for different purposes. 63. An increase in an asset account or an expense account results in.
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  11. Which of the following activities are related to the fulfillment process? a. Locate Materialsb. Prepare Shipmentc. Prepare for Storaged. Store Materialse. Ship to Customer 12. Which of the following are components of the lifecycle data management process? a. Engineeringb. Marketingc. Accountingd. Productione. Sales 13. Which departments take part in the conception of an.
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Multiple Answer Questions 1. Within the financial structure, typical functions or departments found in a modernorganization include which of the following? a. purchasingb. operationsc. internshipsd. financee. marketing 2. Which of the following are steps within a generic business process of an organization? a. Paymentb. Triggerc. Shipmentd. Outcomee. Confirmation 3. Which processes have an impact on.
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    31. An effective speaker maintains a consistent pitch and speed as he or she speaks.   32. A simple speech presented at a deliberately slow pace is likely to be poorly received.   33. Variety in voice force is essential for interest and emphasis in oral presentations.   34. Because pauses detract from the message, they.
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  11. Which element is not a part of the typical company code data in general ledger accounts? a. Tax-related data b. Field status groups c. Line item display d. Reconciliation account data e. None of the above 12. Which term is a general ledger account that consolidates data from a group of related sub-ledger accounts? a. Subsidiary.
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    41. Mark the incorrect form of the possessive. A. Company’s B. Texas’s C. Mary’s D. Womens’ E. Bill’s 42. Which of the following sentences is correctly written? A. Employees writing techniques strongly affect the companys’ image. B. Employees writing techniques strongly affect the company’s image. C. Employees writing techniques strongly affect the companies’ image. D. Employees’ writing techniques strongly affect.
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    31. Once a participant in a research study commits to the study, he/she is obligated to finish the study.   32. Which of the following is not a type of secondary source? A. Encyclopedia B. Interview C. Almanac D. Government publication E. All of the above are examples of primary research. 33. Which one of the following sources.
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  Multiple Choice Questions 1. Which term refers to business processes that are not executed by a single group or function? a. Silo Effectb. Cross-Functionalc. Functional Structured. Enterprise Systemse. Organizational Structure 2. Which term refers to a system in which workers complete their tasks in separate departments without regard to the consequences for the.
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  41. When does a debit take place? a) When assets and expenses decrease b) When assets and expenses increase c) When revenue and liabilities decrease d) When revenue and liabilities increase 42. Balance sheet accounts are grouped into: a) Assets b) Liabilities c) Equity d) Revenue Section General Ledger Accounting 43. When does a credit take place? a) When assets and expenses.
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  1. ____________ is concerned with recording the financial impacts of business processes as they are executed. a. Management accounting b. Financial accounting (Fl) c. Controlling (CO) d. Bank ledger accounting e. None of the above 2. Which of the following is a key process in financial accounting? a. Sales order processing b. Accounts receivable accounting c. Credit management d. Income verification e..
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  11. Within the production process, the issuing of raw materials takes place in the warehouse. 12. Materials encompass all the products, components, and parts that are used in an organization. 13. Lead time is the time between placing the order and receiving confirmation that the item has been shipped. 14. The purpose of.
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    21. The number of the verb in this sentence is correct. “The secretary, as well as the clerk, was transferred.”   22. Some collective nouns such as committee may be singular or plural.   23. The verb in this sentence is correct. “Neither the workers nor the manager were surprised by the layoffs.”   24. It.
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    31. It is more correct to say “nowheres” than “nowhere.”   32. Wrong words can creep into writing when words are confused by their spelling or by their meaning.   33. The rule of nine for number use means that one spells out numbers nine and below.   34. When a number begins a sentence, it.
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    11. Our views concerning the efficient use of time are not accepted by the people of some cultures.   12. In general, the United States has a “low-context” culture.   13. One sure way of developing friendly relations with someone from a different culture is to get on a first-name basis from the beginning.   14..
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  11. Material master data are grouped based on: a. Process b. Material type c. Company Code d. Organizational Element e. Key segments 12. Which of the following statements regarding instance level reporting are true? a. It provides the status of one occurrence of a process (e.g., one customer order). b. It provides information on the performance of a.
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  11. Which of the following data categories are included in a purchasing info record? a. Freight b. Discounts c. Material number d. Vendor address e. Texts 12. Data from which of the following sources are automatically included in a purchase order? a. Vendor info record b. Purchasing info record c. Material master d. Vendor master e. Purchasing organization 13. Which of the.
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  1. As long as a business writer communicates his/her message, a reader will not likely be bothered by errors in spelling, punctuation, or grammar.   2. The purpose of standards for correctness is to aid in communication.   3. It’s is the possessive form of it.   4. Words inserted by the author within a quotation.
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    21. Even if you have thoroughly planned and prepared a speech, you may need to adjust it during the presentation.   22. A speaker should deliver a speech exactly as he/she plans it.   23. Words alone determine the meanings an audience receives from a speaker.   24. Good speaking posture may be described as follows:.
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  11. Which of the following master data is used in numerous processes? a. Material Master b. Plant c. Company Code d. Customer Master e. Vendor Master 12. Materials that are created by the production process from other materials are referred to as _____________ a. Finished Goods (FERT) b. Semi-finished Goods (HALB) c. Trading Goods (HAWA) d. Raw Materials e. None of.
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Multiple Answer Questions 1. Which of the following are organizational elements in purchasing? a. Shipping point b. Company code c. Vendors d. Materials e. Plant 2. Which of the following statements about storage locations are true? a. A storage location must be assigned to a plant b. A storage location can be assigned to more than one plant c. A.
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  11. General data in a vendor master contain all of the following except: a. Name b. Address c. Communication d. Payment terms and methods e. Search term 12. Which of the following is an intersection or combination of material data and vendor data? a. Condition type b. Purchasing info record c. Stock transfer d. Third-party order e. Search term 13. Which item.
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  Multiple Answer Questions 1. A three-tier architecture includes which of the following components? a. Operating system layer b. Data layer c. Presentation layer d. Application layer e. Network layer 2. Which of the following statements concerning Web services are true? a. Web services expose functionality to other applications. b. One Web service can be used to execute multiple steps.
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    21. Standard dictionaries are of limited help in defining two-word verbs.   22. As they are plain, simple, everyday expressions, wordings like “bogus,” “flat footed,” “off base,” and “below the belt” are effective in communicating with non-U.S. natives.   23. In a letter to someone from a different culture, it would be better to.
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    51. Mark the criticism that applies best to this question from a questionnaire: “Why did you choose the brand of soap you are now using?” A. Vague wording B. Concerns personal pride C. No provisions for conditional answer D. Leading E. Two questions in one (not easy to understand) 52. Which of the following criticisms best.
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    31. Select the true statement below. A. Body language is the same the world over. B. A smile enhances any business interaction. C. Some cultures value firmer, longer handshakes than others. D. To convey honesty, you should always look you cross-cultural communication partner in the eye. E. C and D are both true. 32. Which of.
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  11. Current versions of the SAP business suite can’t run on SAP NetWeaver. 12. SAP NetWeaver is the “operating system” for an entire company’s business processes. 13. Organizational data are used to represent the structure of an enterprise. 14. A company code is the highest organizational level in SAP ERP. 15. A client represents.
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  51. The balance sheet is a snapshot of the organization at a point in time. 52. A segment is a division of an enterprise for which management monitors performance separately from other segments. 53. Business areas are external departments of an enterprise that are used to define areas of responsibility or to.
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  21. Materials are categorized into different material types based on the way they are used in the firm’s operations. 22. The four most common material types are raw materials, semi?finished goods, finished goods, and exported goods. 23. Raw materials (ROH) are purchased from an external source ? a vendor? and used in.
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    21. A reliable way to construct a random sample for a survey on homemakers’ preferences is to pick names randomly from a telephone directory.   22. You stand on a busy street corner and randomly stop a passerby to interview. Your sample is, therefore, random.   23. In a stratified random sample, all subgroups.
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