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Study Resources (Business Management)

91) An online movie-rental company obtains DVDs from a supplier and then sends them to customers by mail. The company is not a direct producer of the products. This is an example of which online business model? a. online intermediaries b. online trade merchants c. advertising-based models d. community-based models 92) Companies with online stores.
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81) According to the 2006 study conducted by Barry Staw from the University of Berkeley, who come up with more business ideas? a. teams b. individuals c. partners d. organizations 82) What might happen if a team is not carefully selected? a. over-reliance b. broad-mindedness c. over-independence d. narrow-mindedness 83) What did the Staw study show as something that does.
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136) Janet, the human resource director of a textile company, learns that a female East Indian employee has recalled her application for a promotion. She later learns that the employee was intimidated by the profiles of her fellow applicants, who are all Caucasian males. As the person responsible for promoting.
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132) What does Theory X state about workers? 133) How are workers described in Theory Y? 134) Sue works for a foreign company that uses the Theory Z motivational theory model. What are some of the benefits of this Theory Z model? 135) What field of academic study, introduced during the Industrial Age,.
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41) Phillip adheres to the concept of human behaviour in Theory Y when managing his employees. Which of the following statements would he most likely agree with? a. People simply desire job security and stability. b. People have a broad but shallow scope of knowledge. c. People look forward to solving challenging problems. d..
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51) Which of the following refers to payments for hourly work? a. bonuses b. incentives c. salaries d. wages 52) Which of the following positions is MOST likely compensated with an incentive-based payment structure? a. managerial b. administration c. operations d. sales 53) Which of the following refers to additional compensation that is based directly on an employee’s performance? a. bonus b..
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31) Companies store their data with ______________. a. database management systems b. decision support systems c. executive information systems d. computer games software 32) The function of database management systems (DBMSs) is to ______________. a. sort files b. gather client facts c. compress information d. organize data 33) Which of the following do companies create as they begin to store.
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1) The person in charge of information processing in companies is the ______________. a. chief information executive b. financial information officer c. chief information officer d. executive information officer 2) Identify a function of a chief information officer (CIO). a. creating a company’s business agenda b. managing a company’s finances c. processing information d. Carrying out the day-to-day operations.
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61) Millions of international computers are connected into one giant network called ______________. a. the Internet b. the Internet2 c. a protocol d. the World Wide Web (WWW) 62) Which of the following describes the World Wide Web (WWW)? a. another word for the Internet b. a global network that connects all the Internets c. another word for.
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21) Human resource managers can use technology skillfully by ensuring that posted job descriptions ____________. a. appeal to the most interested candidates b. stand out from competitors in the online environment c. avoid giving information about compensation or benefit packages d. promise the highest salary 22) Celena wants to test several candidates for specific job.
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21) Data are ______________. a. processed information sorted into charts b. representations of a fact or idea c. information compiled by information technology specialists d. ideas generated by customers 22) Which of the following BEST describes how businesses convert raw data into information? a. by organizing and arranging the data to reflect the demographics of the.
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148) What is the role of Occupational Health and Safety (OHS) Acts and Regulations? 149) Distinguish between profit sharing and gain sharing. Gain sharing refers to bonuses paid to employees when company costs are reduced through greater work efficiency, such as improving quality measures or production targets. 150) Discuss the stock options that.
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51) Which theory suggests that an individual’s motivation can be described by the relationship of three psychological forces? a. Vroom’s Expectancy theory b. valence theory c. motivation theory d. instrumentality theory 52) Cedrick decides to put all of his effort into his new project because he thinks he can make a difference. Which term BEST.
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71) Affiliative leaders create harmony by connecting workers to ___________. a. the company’s goals b. one another c. their wants d. specific tasks 72) It is BEST to use the ________ leadership style to heal rifts in a team. a. affiliative b. pacesetting c. visionary d. coaching 73) To build buy-in or consensus, or to get valuable input from employees,.
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137) A commanding style of leadership has both positive and negative effects. Cite at least one of each. 138) Describe how an applicant’s personality traits (shown in personality tests) will influence the human resource manager’s decision to hire him. 139) A company providing editing services plans to increase its workforce of freelancers..
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31) Identify an example of an extrinsic motivator. a. salary raise b. demotion c. personal worth d. sense of praise 32) Which of the following statements is TRUE about intrinsic motivators? a. Intrinsic motivators relate to a person’s pay in his or her work. b. Intrinsic motivators are within a manager’s control. c. Intrinsic motivators vary from employee.
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41) Which of the following enables business travellers to stay in touch with their workplace even when they’re out of the office? a. smartphones b. desktop computers c. desk phones d. office assistant 42) Select one of the following analytical software packages that can run hundreds of different statistical and financial functions with no programming.
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1) When you are ________, you compile all your accomplishments and present them to potential employers. a. marketing yourself b. networking c. interviewing d. negotiating 2) A(n) ________ resumé lists jobs starting from your current employment and working backward through your past jobs. a. functional resumé lists jobs in order, beginning with the present. Use this type.
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81) One of the following is a possible workforce challenge that a company may face by hiring members of an aging demographic. a. lower salary demands b. increased health care costs c. lowest benefit demands d. high turnover rate 82) Which of these statements describes an advantage of diversity in the workplace? a. A diverse staff.
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61) Which of the following statements is TRUE about a permanent part-time employee? a. A permanent part-time employee doesn’t enjoy the same benefits received by full-time employees. b. A permanent part-time employee enjoys the same benefits that full-time employees receive. c. A permanent part-time employee works fewer days than a full-time employee, but.
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143) Briefly describe one area from Stephen Covey’s seven habits model. Why do you think this habit is important in order for a worker to be an effective team participant? 144) Discuss factors that are analyzed in the Vroom formula. 145) What are some important aspects a manager needs to consider.
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11) Which need is also called a belonging need? a. basic b. social c. safety d. esteem 12) ____________ are at the top of Maslow’s hierarchy of needs. a. esteem needs b. physiological needs c. self-actualization needs d. social needs 13) When striving for self-actualization, identify one of the following you would MOST likely pursue as an employee wanting.
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41) Senior managers often use ________ to identify the managers’ strengths and weaknesses by interviewing those who work closely with them. a. mentors b. trainees c. new employees d. executive coaches 42) ________ help less experienced employees by explaining how to perform specific tasks, creating opportunities to learn new skills, and counselling about the consequences.
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101) Both employer and employee benefit from a motivated workforce. a. True b. False 102) Employees’ quality of life is improved when they feel excited about the work they contribute. a. True b. False 103) Maslow’s hierarchy of needs describes motivation as a response to a progressive set of human needs. a. True b. False 104) According to Maslow,.
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51) Alicia and her university friends always dreamed of starting a company together, but they all relocated to different parts of the country after graduation. Outline one of the following features of remote conferencing that could enable Alicia and her friends to build a “virtual” company without being in the.
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11) Identify a function of the information technology (IT) department. a. designing company products and marketing b. managing the use of mobile computing c. selecting and creating company stocks d. publishing the information bulletin of the firm 12) DHL Canada decides to upgrade its systems in order to enable employees working from home or on.
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71) Some aspects of communication are lost when communication is done by e-mail. E-mail cannot take into account things like ________, which provide subtle communication clues in face-to-face conversations. a. gestures b. expressions c. beliefs d. body languages 72) Kevin was excited to have the opportunity to telecommute from his home, but now he is.
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81) Electronic monitoring of employee activities raises ethical concerns about ______________. a. the prevalence of blackmailing b. the ability of employees to adopt c. the dangers of hacking d. the right of companies to do so 82) The MOST common goal of hackers is to ______________. a. disrupt the operation of a system b. impersonate company employees c..
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141) Modern lifestyles can be very demanding. There is often little time to enrich family life or to achieve a desirable work–life balance. On top of the existing work–life benefits, recommend new provision(s) to address this issue. 142) Diversity in the workplace improves a company’s competitiveness in the global market. As.
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111) Different workers have different balances between intrinsic and extrinsic motivators. a. True b. False 112) Theory X and Theory Y models are often implemented simultaneously in a large-scale operation. a. True b. False 113) In Vroom’s Expectancy theory, employee motivation is solely dependent on the importance that an individual places on the outcome of a.
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101) Specialized searches for senior management or key employees are usually done by recruitment consultants. a. True b. False 102) The growth of online resumés and job postings has made the effective use of technology in recruitment simpler. a. True b. False 103) Conducting background and reference checks is the final part of the hiring process. a..
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91) The unionized workers of ABC Manufacturing are unhappy with their company’s lack of adequate health care coverage. In order to generate sympathy for their cause, they decide to march outside the company’s entrances with signs that reflect their grievances. This act is known as ____________. a. petitioning management b. picketing the.
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126) Charisse, the school administrator of the Together Special Education Centre, needs an assistant to fulfill the centre’s growing managerial needs. She would like to find someone with a fresh, new perspective on the highly demanding field of special education. Describe the methods of recruitment that Charisse should utilize to.
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?1) Which of the following organizational functions deals with the people in a business? a. human resource management b. manpower management c. quality control management d. hiring management 2) Janice became the human resource manager for her company. Which of the following is part of her job as a human resource manager? a. arranging vacations b. motivating.
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11) Ginger was looking through the classifieds to find a new job, reading the job descriptions to see if there is anything she’d like to do. Which of the following would be included in a job description? a. information about compensation and benefits b. an employee’s job responsibilities c. personal attributes d. employees’ skills 12).
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131) Veggie Delite, a fast food restaurant that offers vegetarian meals, is having trouble with a high employee turnover rate. The owner thinks the employees don’t feel invested or loyal to the company because they only receive monetary compensation. Enumerate the strategies the owner must employ to change this trend.
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61) Which of the following is promoted by sociocracy? a. innovation b. nonconformity c. criminality d. alienation 62) Distinguish between managers and leaders. a. Managers focus on short-term goals, whereas leaders have a long-term vision. b. Managers strive to motivate people, whereas leaders do not. c. Leaders focus on short-term goals, whereas managers have a long-term vision. d. Leaders.
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71) ________ is the point in a person’s life when he or she is no longer fully involved in his or her career. a. Termination b. Promotion c. Retirement d. Relocation 72) Which career track focuses on the mastery of technical or specialized skills rather than managerial skills? a. management track b. individual contributor c. consultancy track d. contractual.
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31) For his training session, Milo must follow a series of instructions in order to complete a task. In which of the following training programs is an employee asked to perform step-by-step instructions? a. programmed learning approach b. on-the-job training c. simulation training d. management development training 32) Which of the following actions is taken.
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21) Select which one of the following is a motivator factor. a. safe workplace b. demotion c. job growth d. no recognition 22) Which need in the hierarchy of needs is most similar to McClelland’s need for affiliation? a. physiological b. belonging c. esteem d. safety 23) Which need in Maslow’s hierarchy of needs most closely resembles McClelland’s need for.
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121) There is no perfect tool for measuring personality. a. True b. False 122) The Thematic Apperception Test operates on the belief that the way we see ourselves is influenced by our intelligence, upbringing, and education. a. True b. False 123) People from different generations take on distinct styles in the workplace. a. True b. False 124) When forming.
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