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Study Resources (Business Management)

  ANSWERS TO APPLICATION CASE QUESTIONS FOR DISCUSSION?  ?   Application Case 10.1: Chilean Government Uses Heuristics to Make Decisions on School Lunch Providers 1. What were the main challenges faced by JUNAEB? 2.What operation research methodologies were employed in achieving homogeneity across territorial units? 3. What other approaches could you use in this case study?     .
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  Application Case 10.2: Improving Maintenance Decision Making in the Finnish Air Force through Simulation   Application Case 10.3: Simulating Effects of Hepatitis B Interventions 1. Explain the advantage of operation research methods such as simulation over clinical trial methods in determining the best control measure for Hepatitis B. 2.In what ways do the decision.
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  Section 12.3 Review Questions 1.Describe the process approach to knowledge management. 2.Describe the practice approach to knowledge management. 3.Why is a hybrid approach to KM desirable? 4.Define knowledge repository and describe how to create one.     .
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  Application Case 11.4: Diagnosing Heart Diseases by Signal Processing 1. List the major components involved in building SIPMES and briefly comment on them. 2.Do expert systems like SIPMES eliminate the need for human decision making? 3. How often do you think that the existing expert systems, once built, should be changed?     .
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  Application Case 10.4: Improving Job-Shop Scheduling Decisions Through RFID: A Simulation-Based Assessment   Application Case 10.5: Agent-Based Simulation Helps Analyze Spread of a Pandemic Outbreak 1. What are the characteristics of an agent-based simulation model? 2.List the various factors that were fed into the agent-based simulation model described in the case. 3. Elaborate on the.
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  Section 11.5 Review Questions 1.What is MYCIN’s problem domain? 2.Name two applications of ES in finance and describe their benefits. 3.Name two applications of ES in marketing and describe their benefits. 4.Name two applications of ES in homeland security and describe their benefits.     .
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  ANSWERS TO APPLICATION CASE QUESTIONS FOR DISCUSSION?  ?   Application Case 11.3: Expert System Aids in Identification of Chemical, Biological, and Radiological Agents 1. How can CBR Advisor assist in making quick decisions? 2.What characteristics of CBR Advisor make it an expert system? 3. What could be other situations where such expert systems can be.
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  ANSWERS TO APPLICATION CASE QUESTIONS FOR DISCUSSION?  ?   Application Case 9.1: Optimal Transport for ExxonMobil Downstream Through a DSS 1. List three ways in which manual scheduling of ships could result in more operational cost as compared to the tool developed. 2.In what other ways can ExxonMobil leverage the decision support tool developed.
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  Section 11.6 Review Questions 1.Describe the ES development environment. 2.List and define the major components of an ES. 3.What are the major activities performed in the ES blackboard (workplace)? 4.What are the major roles of the explanation subsystem? 5.Describe the difference between a knowledge base of an ES and an organizational knowledge base.     .
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  Application Case 9.3: American Airlines Uses Should-Cost Modeling to Assess the Uncertainty of Bids for Shipment Routes 1. Besides reducing the risk of overpaying or underpaying suppliers, what are some other benefits AA would derive from its “should be” model? 2.Can you think of other domains besides air transportation where such a.
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  Section 10.3 Review Questions 1.Define genetic algorithm. 2.Describe the evolution process in genetic algorithms. How is it similar to biological evolution? 3.Describe the major genetic algorithm operators. 4.List major areas of genetic algorithm application. 5.Describe in detail three genetic algorithm applications. 6.Describe the capability of Evolver as an optimization tool.     .
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  ANSWERS TO END OF CHAPTER APPLICATION CASE QUESTIONS?  ? 1.What is the key difference between the former tax collection system and the new system? 2.List at least three benefits that were derived from implementing the new system. 3.In what ways do analytics and optimization support the generation of an efficient tax collection system? 4.Why.
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  10.What is the difference between decision analysis with a single goal and decision analysis with multiple goals (i.e., criteria)? Explain in detail the difficulties that may arise when analyzing multiple goals. 11.Explain how multiple goals can arise in practice. 12.Compare and contrast what-if analysis and goal seeking. 13.Does Simon’s four-phase decision-making model fit.
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  Section 10.2 Review Questions 1.What is a search approach? 2.List the different problem-solving search methods. 3.What are the practical limits to blind searching? 4.How are algorithms and heuristic search methods similar? How are they different?     .
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  Application Case 11.5: Clinical Decision Support System for Tendon Injuries 1. Research other expert systems in other domains and list a few of them. 2.Why is it important to evaluate the expert systems before they are put into use? ANSWERS TO END OF CHAPTER QUESTIONS FOR DISCUSSION?  ?  ? 1.Why are automated decision systems.
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  Section 11.9 Review Questions 1.Describe the major steps in developing rule-based ES. 2.What are the necessary conditions for a good expert? 3.Compare three different types of tools for developing ES. 4.List the criteria for choosing a development tool. 5.What is the difference between verification and validation of an ES?     .
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  Section 9.4 Review Questions 1.Define what it means to perform decision making under assumed certainty, risk, and uncertainty. 2.How can decision-making problems under assumed certainty be handled? 3.How can decision-making problems under assumed uncertainty be handled? 4.How can decision-making problems under assumed risk be handled?     .
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  ANSWERS TO END OF CHAPTER APPLICATION CASE QUESTIONS?  ? 1. Describe the problem that a large company such as HP might face in offering many product lines and options. 2. Why is there a possible conflict between marketing and operations? 3. Summarize your understanding of the models and the algorithms. 4. Perform an online.
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Section 11.1 Review Questions 1. Describe the challenges faced by IHG during development of their retail price optimization system. 2. Besides the hotel business in the hospitality industry, explain at least three other areas where an optimization model could be used. 3. What other methods could be used to solve IHG’s price optimization.
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  ANSWERS TO end of chapter QUESTIONS FOR DISCUSSIOn?  ?  ? 1.Compare the effectiveness of genetic algorithms against standard methods for problem solving, as described in the literature. How effective are genetic algorithms? 2.Describe the general process of simulation. 3.List some of the major advantages of simulation over optimization and vice versa.     .
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  Section 10.5 Review Questions 1.Define visual simulation and compare it to conventional simulation. 2.Describe the features of VIS (i.e., VIM) that make it attractive for decision makers. 3.How can VIS be used in operations management? 4.How is an animated film like a VIS application?     .
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  Section 11.2 Review Questions 1.Define decision automation systems. 2.What are the key components of a decision automation system? 3.Which industries are big users of decision automation systems? 4.How could decision automation systems assist consumers?     .
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  7.Explain how LP can solve allocation problems. 8.What are the advantages of using a spreadsheet package to create and solve LP models? What are the disadvantages? 9.What are the advantages of using an LP package to create and solve LP models? What are the disadvantages?     .
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  4.What are the advantages of using a spreadsheet package to perform simulation studies? What are the disadvantages? 5.Compare the methodology of simulation to Simon’s four-phase model of decision making. Does the methodology of simulation map directly into Simon’s model? Explain. 6.Many computer games can be considered visual simulation. Explain why. 7.Explain why VIS.
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  ANSWERS TO END OF CHAPTER APPLICATION CASE QUESTIONS?  ? 1. What were the main challenges encountered by CARE International before they created their warehouse pre-positioning model? 2. How does the objective function relate to the organization’s need to improve relief services to affected areas? 3. Conduct online research and suggest at least three.
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