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Study Resources (Business Management)

  61. Obeying the law is a business's _____. A. rightB. choiceC. economic responsibilityD. legal responsibilityE. ethical responsibility 62. _____ is the extent to which businesses meet the legal, ethical, economic, and voluntary responsibilities placed on them by their various stakeholders. A. Ethical well-beingB. Economic status quoC. Virtual sustainabilityD. Unaccountable consumerismE. Corporate.
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  41)All public relations speeches make policy recommendations. 42)Training emphasizes doing, while education emphasizes knowing. 43)Heather is creating training for her organization; she should not develop her training objectives until after she has analyzed the task. 44)It is important to develop training objectives before organizing the training content. 45)When developing training you should create the.
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True / False Questions  1. All business decisions cannot be judged as right or wrong, ethical or unethical. Whether made in science, politics, sports, or business, any organizational decision can be judged as right or wrong, ethical or unethical. 2. An ethical issue is an identifiable problem, situation, or opportunity that.
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Multiple Choice Questions 1)Kristen gave a speech explaining three new Human Resource policies. This is an example of a speech to              . A.inform B.persuade C.entertain D.inspire 2)To                  is to change or reinforce a person’s attitudes, beliefs, values, or behavior. A.inform B.persuade C.entertain D.inspire 3)Chuck is receiving an award for the work he did last year with his organization. What type.
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  91. Which of the following emerged in the United States as a result of industrialization? A. Government ownership of businessB. Price regulation by planning commissionsC. Low standard of livingD. Increase in number of farmersE. Increase in the variety of goods available 92. What is the following is true of ethics and.
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  71. Studies have found a direct link between social responsibility and _____ in business. A. profitabilityB. ethicsC. declining stock pricesD. happiness of stakeholdersE. global warming 72. Businesses must first be responsible to their_____, who are primarily concerned with earning a profit. A. clientsB. vendorsC. top managersD. ownersE. employees 73. _____ is defined.
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Multiple Choice Questions 1)Ron is developing the agenda for an upcoming business meeting.  He decided to put the most important agenda item first. Which organizational option did Ron choose? A.Priority B.Chronological C.Problem-solution D.General-to-specific 2)The                organizational pattern begins with the first in a series of events or steps and move on to the second, third, and so.
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  81. Before the Industrial Revolution, the economy of North America under the colonists was characterized by: A. hunting and gathering instead of agriculture.B. the export of manufactured goods to England.C. a scarcity of natural resources.D. dependence on England for everyday goods.E. the domestic system of manufacturing goods. 82. Which of the.
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  51)Analogies can be used to reason inductively. 52)When using a problem-and-solution organization, you should always devote equal time to the problem and the solution. 53)When you use a refutation strategy, you address the specific concerns and offer solutions to the objections you know you will encounter. 54)When persuading a receptive audience, make sure.
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  21. Advertising, personal selling, coupons, and sweepstakes are forms of the _____ aspect of marketing activities. A. finance B. promotion C. production D. fundraising E. social responsibility 22. Coupons, games, sweepstakes, movie tie-ins are all forms of _____. A. sales promotionB. publicityC. advertisingD. personal sellingE. direct retail 23. Which of the following.
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  31)According to your textbook, what is the first step to creating a sales proposal? A.Discuss your approach B.Describe the benefits C.Outline the problem D.Mention the schedule and costs 32)A document that is legal in nature and gives promises that must be delivered is known as a A.binding document B.sales proposal C.formal documentpromissory document 33)The components of a.
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  11. Which of the following laws criminalized securities fraud and stiffened penalties for corporate fraud? A. The Glass-Steagall LegislationB. The Sherman ActC. The Sarbanes-Oxley ActD. The Clayton ActE. The Celler-Kefauver Act 12. The Sarbanes-Oxley Act was passed to: A. punish those who committed accounting fraud in the late 1990s.B. improve corporate.
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  36. A negative balance of trade exists when a country: A. imports more than it exports.B. exports more than it imports.C. has more assets than debt liabilities.D. spends more than it saves.E. saves more than it spends. 37. Snowland and Pledza are neighboring countries. Pledza imports more products than it exports..
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  11. Sociocultural differences, such as variations in body language and personal space, usually have almost negligible impact on international business. Sociocultural differences, such as variations in body language and personal space, have an impact on international business. These cultural differences may generate uncomfortable feelings or misunderstandings when business people.
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  31. _____ are the funds used to acquire the natural and human resources needed to provide products. A. SkillsB. ExchangesC. Capital resourcesD. Labor chargesE. Barter charges 32. Which of the following is a factor of production for a firm? A. Advertising mediaB. Legal consultantsC. CustomersD. Natural resourcesE. Company reputation 33. Which of.
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  11. Which of the following statements is true about businesses and profits? A. Profit making is a business activity that seldom requires risk taking.B. Businesses do not have the right to use their profits the way they choose.C. Profit-making businesses often weaken the economy of a country.D. Earning profits contributes.
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  56. Because of an unfavorable political situation between the countries, the country of Thetasia has placed a government order to prohibit the trade of private vehicles with the country of Calibria. Thetasia has maintained a(n) _____ with Calibria. A. trade tariffB. trade embargoC. quota limitD. fixed tariffE. ad valorem tariff 57..
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  66. Understanding that Arab businessmen tend to stand face-to-face when holding a conversation reveals the importance of understanding another culture's use of: A. language.B. dialect.C. religious practices.D. ethics.E. body language. 67. In which of the following regions is forming a circle with one's fingers to signify the "O.K." sign considered rude.
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  21)During a discussion about the need for a company retirement plan, Sally stated, “Even though we’re a small business, we should start a retirement plan for our company. If we don’t we could lose our top employees.  Our top competitor started a new 401(K) retirement plan for her employees.
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  61. Monopolistic competition exists when: A. there are very few businesses selling a productB. many small businesses selling one standardized product are present in the market.C. there is only one producer of a product in a given market.D. individual businesses have control over their products' price.E. there is slowdown of.
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  51)Emails should be long and drawn out. 52)John violated a norm when he broke the corporate policy by forwarding a mass email. 53)According to your textbook, business correspondence should generally be written in a conversational style. 54)Sending an acknowledgement letter is an effective way to build goodwill. 55)When writing a business letter, you should.
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  31)Which of the following is NOT a recommended strategy when facing an unreceptive audience? A.Immediately announce your persuasive purpose. B.Focus on areas of agreement. C.Acknowledge audience members’ opposing points of view. D.Advance your strongest argument first. 32)To                  a customer is to identify whether the customer can afford the product or service you are selling and.
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  51. A professional code of ethics represents the _____. A. unofficial rules of ethics followed by the employeesB. employee perceptions of various ethical issues faced by an organizationC. detailed ethical responses for every possible scenarioD. formalized rules and standards that help employees to act in an ethical wayE. ethical behaviors.
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  81. John F. Kennedy's consumer bill of rights outlined four rights: the right to be informed, the right to choose, the right to be heard, and the right to: A. regulations.B. service.C. easy credit.D. fix prices.E. safety. 82. The _____ gives consumers the freedom to review all details about the products.
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  11)During his presentation, Carl said, “You all know me as your local policeman, but did you know that it was my childhood dream to become a mailman?” According to your textbook, what is wrong with Carl’s statement? A.Carl should have used a parallel verbal message. B.Carl should have used non-generic “Man” verbal.
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  21. Within the concept of abusive behavior, _____ should be a consideration. A. intentB. contextC. natural environmentD. cultural normsE. business ethics 22. _____ is the buying or selling of stocks by insiders who possess material that is still not public. A. GatekeepingB. WhistleblowingC. DowncyclingD. Insider tradingE. Plagiarizing 23. According to the National.
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True / False Questions  1. International business involves the buying, selling, and trading of goods and services across national boundaries. International business refers to the buying, selling, and trading of goods and services across national boundaries. 2. Nations trade with other nations to obtain resources that would otherwise be unavailable to.
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  11)What is at the center of the training model provided in your textbook? A.Analyze the training task B.Develop training objectives C.Determine training methods D.Analyze organizational/trainee needs 12)Paul’s boss has asked him to develop training on the company’s new software. What should Paul’s first step be? A.Analyze the training task B.Develop training objectives C.Organize training content D.Select training resources.
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  41. The warning on cigarette packages about the health implications of smoking is an example of: A. conflict of interest.B. fairness and honesty.C. communications.D. relationships within a business.E. environmental issues. 42. Which of the following behavior is an example of ethical consideration within the purview of business relationships? A. Keeping company.
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  41)You can use the same kind of tone for most business messages. 42)It is NOT biased for Rodney to use “freshman” to describe the incoming class. 43)The use of “he” automatically includes both men and women. 44)Nonparallel verbal messages include language and phrases that are symmetrical. 45)If writing for an outside audience, jargon should.
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  26. A(n) _____ exists when a country is the only source or producer of an item. A. comparative advantageB. comparative disadvantageC. absolute advantageD. absolute disadvantageE. domestic advantage 27. The country of Southernberg is the only producer of oil. This gives Southernberg a(n) _____. A. absolute advantageB. absolute disadvantageC. comparative advantageD. comparative.
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True / False Questions  1. Businesses have the right to keep and use their profits as they choose, without limitations. Within legal limitations, businesses have the right to keep and use their profits as they choose. 2. Finance refers to all activities concerned with obtaining money and using it effectively. .
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  21)Roy sent a meeting update to the rest of his group.  His email according to your textbook would fall where on the media richness scale? A.Rich B.Medium C.Lean D.High 22)General standards that determine what appropriate and inappropriate behavior in an organization is known as              . A.rules B.procedures C.norms D.binding documents 23)According to your textbook, in which of the.
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