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Study Resources (Business Management)

True-False.  Circle T if the statement is true; circle F if it is false. 1.TFMost people in the United States use the indirect method of reasoning to solve problems. 2.TFMaking quick decisions is the sign of an effective manager in Japan while it is often viewed as impulsive in the United States. 3.TFParalanguage.
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  Multiple Choice.  Circle the letter corresponding to the correct response. 19.Three cultural factors that are important to effective communication include: a.understanding the business communication in the other culture, knowledge of how business communication is taught in the other culture, and knowing that content errors are more difficult to discern than language errors. b.understanding.
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  Multiple Choice.  Circle the letter corresponding to the correct response. 19.Which of the following statements related to economic systems is incorrect? a.Cuba's system involves distributing goods based on the capacity to pay. b.Mexico's economy is dependent on other countries. c.Japan imports over half of its food supply. d.Canada's economy is capitalistic with socialistic controls in.
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Multiple Choice Identify the choice that best completes the statement or answers the question. 1.              ____ percent of incoming international messages that are in English. a.99 b.96 c.87 d.80 2.              Content errors that refer to errors in meaning are? a.Systematic errors b.Syntactic errors c.Lexical errors d.Lexitactic errors 3.              Authors of business communication textbooks recommend using the direct approach for beginning all of.
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    31.TFSociolinguistics refers to the effect of education on status in a culture. 32.TFAll cultures do not share the idea of a "middle class." 33.TFSuperstitions are treated casually in most Asian cultures. 34.   T     FOne-word expressions such as “sure” and “okay” are perceived as blunt and abrupt by persons of other cultures. 35.TFThe maquiladora program.
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  Multiple Choice.  Circle the letter corresponding to the correct response. 19.Which statement about values is incorrect? a.Values are social principles, goals, or standards accepted by persons in a culture. b.Values are learned by contacts with family members, teachers, and religious leaders. c.Values will be influenced by what is seen on television or read in.
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  Instructions:  Match the following terms with their definition. ___ 83.Values, ideals and beliefs that oneA.Acculturation inherits from one's culture B.Act of State ___ 84.A paragraph that begins a U.S. bad news letterDoctrine ___ 85.  Explains how social structure affectsC.Attribution Training language; speech emerges in restricted or elaborated codesD.Bernstein Hypothesis ___ 86.Ability of a corporation to market aE.Buffer product.
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  ___ 41. Olfactics is? a.Gaze of eye contact. b.Smell as a form of nonverbal communication is important. c.Communicating through body contact. d.The pitch of one’s voice. ___ 42. It is acceptable to touch when communicating in which of the following cultures? a.Canada b.Greece c.England d.Scandinavia e.United States ___ 43. The most expressive type of body language is conveyed through? a.Touch b.Voice pitch c.Face.
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  11.TFPerceptions involve recalling an old reaction to a new stimulus. 12.TFSome countries officially recognize religious rituals that affect business encounters. 13.TFPeople in the United States do not measure success by job titles or earnings. 14.TFU.S. Americans are not action oriented.  15.TFCollectivism emphasizes common interests, conformity, and independence. 16.TFAn example of ethical relativism is the.
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True-False. Circle T if the statement is true; circle F if it is false. 1.TFPeople who experience cultural shock can become homesick and even develop physical ailments. 2.TFAccording to Engholm, people of the United States often label Asians as dishonest because they say one thing and do another. 3.TFFor U. S. students who.
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True-False.  Circle T if the statement is true; circle F if it is false. 1.TFEnglish is the only language used in international business. 2.TFUnderstanding how business communication is taught in other countries is helpful when communicating interculturally. 3.TFCommunication theory is taught in all countries. 4.TFMany business communication courses in countries other than the United.
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  Essay Question 61. In today’s global markets, it is important to understand other’s cultures in order to communicate effectively. Using the information discussed in the first six chapters of our textbook and information contained in the videos, discuss the cultural dissimilarities (education, family and marriage, political, religion, attitudes towards women, and.
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    21.              Which of the following is NOT a proper pairing of handshakes by culture? a.Asian; gentle b.Latin American; moderate grasp repeated frequently c.Middle eastern; gentle and repeated frequently d.British; firm 22.              In ___________ and ____________ it is not only appropriate to inquire about the health of family members but also to have lengthy discussions about.
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True-False.  Circle T if the statement is true; circle F if it is false. 1.TFPeople in the United States are more formal when compared to people of other cultures. 2.TFIn some countries, using gifts to assure success in sealing an agreement is an accepted way of doing business. 3.TFThe United States ranks first.
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  Multiple Choice.  Circle the letter corresponding to the correct response. 19.Language is important because it a.helps us shape concepts, controls how we think, and controls how we perceive others. b.allows us to be understood by foreigners. c.is determined by colonialism. d.is stable, easily understood, and free of diversity. 20.Which of the following countries uses high-context language? a.Canada b.Germany c.Japan d.United.
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    62.Which statement best describes an incorrect handshake? a.In the United States, a handshake should be firm. b.An Asian handshake is usually gentle. c.Germans repeat a brusque handshake upon arrival and departure. d.A British handshake is firm and repeated frequently. 63.Which statement regarding gift giving in Japan is incorrect? a.The Japanese open their gifts in front of.
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  29.Which intercultural training approach includes a comparison of values and behaviors of people in the home country and the host country? a.information or fact-oriented training b.attribution training c.cultural awareness approach d.interaction approach 30.Many multinational firms find that cultural shock can be alleviated by a.sending only top executives abroad. b.sending only young, single associates on overseas assignments. c.testing associates.
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    11.TFThe term sojourners refer to people who visit or reside temporarily in another country. 12.TFNAFTA is a trade agreement between the U.S., Mexico, and Canada. 13.TFMaintaining ties with the home culture may cushion the shock associated with reentry. 14.TFThe cooperative pragmatist is concerned with the outcome for all parties concerned. 15.TFNegotiation tactics are concerned.
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True-False.  Circle T if the statement is true; circle F if it is false. 1.TFInternational business is decreasing in the United States. 2.TFDiffusion is the process by which two cultures learn from each other and adopt practices of the other culture. 3.TFGlobalization refers to the interpenetration of the local and global. 4.TFThe Statue of.
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True-False.  Circle T if the statement is true; circle F if it is false. 1.TFEthnocentric management does not account for cultural differences in the work force. 2.TFInternational business is increasing in the United States. 3.TFCultural synergy takes place when a larger culture breaks apart to form two or more separate cultures. 4.TFA nuclear family.
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True-False.  Circle T if the statement is true; circle F if it is false. 1.TFThe U.S. economic system is capitalistic with socialistic overtones. 2.TFMexico's economy is very similar to that of England. 3.TFUnemployment is lower in Japan than in France. 4.TFBoth Canada and Japan have strong economies worldwide. 5.TFInherited rule will be eliminated in Saudi.
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  11.TFMelting pot means a sociocultural assimilation of people of differing backgrounds and nationalities. 12.TFBackstage culture is information you are willing to share with outsiders. 13.TFAssimilation is a dimension of enculturation. 14.TFThe terms subculture and subgroup may be used interchangeably. 15.TFCultural intelligence is the ability to exhibit behaviors that are culturally tuned to the attitudes.
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  Multiple Choice.  Circle the letter corresponding to the correct response. 19.The term sojourners refers to a.people who are sent to work in foreign countries but return early. b.people who go through training programs before they enter another country. c.people who visit or reside temporarily in another country. d.groups of people who commiserate about the difficulty.
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    31.              ____________ involves discussions of common and conflicting interests between persons of different cultural backgrounds who work to reach an agreement of mutual benefit. a.Bargaining b.Intercultural negotiation c.Barter d.None of the above 32.              Which of the following is NOT a step in the negotiation process? a.Team selection b.Research c.Opening talks d.Relationship building 33.              To be successful in distributor agreements, Axtell.
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  29.Which of the following statements concerning ethics is correct? a.Backdoor connections are common in the United States. b.“A card laid is a card played to the Chinese.” c.Business ethics are not universal throughout the world. d.Taking a customer on a yachting trip is appropriate during negotiations. 30.What is the official religion of Saudi Arabia? a.Orthodox Judaism b.Roman.
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  ___11.  __________ has a 91% overall literacy rate. a.Canada b.China c.United States d.India ___ 12. In which of the following countries is the political leader elected by the Electoral College, and other positions are voted on by the people? a.France b.United States c.New Zealand d.The Netherlands ___ 13. In this country family is more important than the individual, and.
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  ___ 51. __________ refers to the effect of social and cultural differences upon a language. a.Language diversity b.Sociolinguistics c.Alternative languages d.Repartee languages e.None of the above ___ 52. Which is a verbal style in the United States? a.They rise above and embellish facts. b.Men speak more and more often than women; and women use more                                          .
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  11.TFIn their business letters, the French do not usually apologize for mistakes. 12.TFIn letters to people of other cultures, it is a good idea to use first names in the salutations. 13.TFIn email messages to international colleagues, avoid dwelling on cultural differences. 14.TFFacsimile transmissions are more dependable than mail service in many countries. 15.TFThe.
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    21.TFFrench laws prevent age discrimination. 22.TFSyntactic errors are errors in the content and meaning of words in a sentence. 23.TFThe Japanese language teaches people to think in a non-linear mode. 24.TFThe primary difference between an argot and a foreign language is the relationship between sounds and meanings. 25.TFRestricted codes involve messages that are low.
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  29.Which countries expect a professional objective as a part of the résumé? a.Spain and Germany b.England and Japan c.Spain and England d.Germany and Japan 30.Which countries include family information on the résumé? a.Germany and Japan b.Spain and England c.England and Japan d.Spain and Germany 31.Which of the following statement regarding jog search information in various countries is incorrect?  a.In.
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True-False.  Circle T if the statement is true; circle F if it is false. 1.TFIntroductions are more formal in the United States than in Germany. 2.TFWhen introducing Maria Revilla Castillo from Venezuela, address her as Señora Revilla. 3.TFA firm handshake is a polite way to greet someone in any culture. 4.TFAn exchange of business.
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  Multiple Choice.  Circle the letter corresponding to the correct response. 19.Which of the following multinational management orientations considers the culture of the country in which the firm is located without a common corporate framework? a.ethnocentric b.polycentric c.geocentric d.regiocentric 20.In a geocentric multinational management practice a.all capital investments are in one country. b.the dominant cultural group is considered. c.there.
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  11.  TFLinear language is circular, subjective, and tradition oriented. 12.TFThe Chinese language poses special difficulties when it comes to homonyms. 13.TFA conversation taboo in Germany is politics. 14.TFThe Sapir-Whorf Hypothesis is associated with linguistic determination. 15.TFLinguistic relativity is the idea of language shaping what people consider to be reality. 16.TFParables and proverbs deal with truths.
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  ___ 21. The position of the government states that its citizens should be atheist. a.Mexico b.South Korea c.Japan d.China ___ 22. Countries that are more collectivistic include all of the following except? a.Japan b.India c.The Netherlands d.Puerto Rico ___ 23. Which is not a characteristic of the United States culture? a.Claim that all people are equal in respect to social status;.
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  ___ 31. An estimation of ___% of managers leave within a year following               repatriation. a.30 b.67 c.20 d.45 ___ 32. Which is one of the five progressive stages of AsiaShock? a.Denial; people of the United States feel as though when asked a                                           direct question one should answer openly and honestly and.
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True-False.  Circle T if the statement is true; circle F if it is false. 1.TFLanguage holds us together as groups and differentiates us into groups. 2.TFNumber usage problems in global written communications include the use of decimal points. 3.TFMen and women in the United States have different modes of discourse. 4.TFPeople in the United.
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  11.TFThe W-curve theory explains cultural shock experienced when initially adjusting to a new culture. 12.TFThe U-curve theory is associated with reentry shock. 13.TFCounseling may be recommended for repatriated children as they are usually three to four years retarded socially. 14.TFIn some cultures, such as the Japanese, the private self is relatively small, while.
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    11.              ____________ refers to customs and regulations dealing with diplomatic etiquette and courtesies expected in official dealings with persons in various cultures. a.Etiquette b.Protocol c.Custom practices d.Regulatory dealings 12.              In which of the following countries does the surname come first, followed by the given name? a.China b.Germany c.England d.Italy 13.              When talking on the telephone, the initial impression is formed.
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Multiple Choice Identify the choice that best completes the statement or answers the question. ___ 1.                              Often intercultural, international, and multicultural are used                                           interchangeably; however, there are distinctions. Intercultural                                                         business communication is?                   a.Communication that takes place between nations and                                          .
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  11.TFThe family systems in the United States and Saudi Arabia are quite similar. 12.TFThe family system in Germany is matriarchal. 13.TFSocial reciprocity is very important to both the people of Saudi Arabia and Japan. 14.TFAll cultures have punishments that are administered when cultural norms are violated. 15.TFAlthough people of the United States do not.
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    72.Which statement regarding predeparture training methods is incorrect? a.The multidimensional approach combines cognitive, affective, and behavioral aspects of training. b.The self-awareness approach is also called the human relations model. c.The intellectual model uses a variety of instructional methods such as lectures and video tapes. d.The interaction approach uses sensitivity training or T-groups. 73.Which of the.
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  29.Which of the following statements related to the Japanese family system is incorrect? a.The father is the bread winner, but the mother runs the home. b.The divorce rate is low. c.Marriages are mainly monogamous. d.Most marriages are arranged. 30.Which of the following statements related to how property is viewed is incorrect? a.Communist countries in the past.
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    41.              Nonverbal messages, such as body language, space, and gift giving that can impede the negotiation process is an example of? a.Perceptual noise b.Disruptive noise c.Cultural noise d.Nonverbal noise 42.              Balanced authority? a.Allows each partner to share the decision making role. b.Exists when two different people hold opposing views which balance each other out. c.Allows the decisions to.
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  Multiple Choice.  Circle the letter corresponding to the correct response. 42.Which of the following does not fit the typical stereotype of the Asian culture? a.intelligent b.xenophobic c.group-oriented d.individualistic 43.Which of the following does not illustrate a global mindset? a.trained against surprises b.teamwork and diversity c.bigger, broader picture d.balance of contradictions 44.In a geocentric multinational management practice a.facilities are run differently by region. b.there.
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  Multiple Choice.  Circle the letter corresponding to the correct response. 20.Which statement referring to thought patterns is incorrect? a.Asians typically use the inductive method of reasoning. b.Thought patterns impact oral communication. c.When using the deductive method of reasoning, one starts with the facts and goes to generalizations. d.Recognizing different thought patterns is important in negotiation.
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    51.              ______________ promotes intellectual property rights worldwide and currently administers 23 treaties for 185 member nations. a.Property Right of the World b.International property Association c.World Property Rights d.World Intellectual Property Organization 52.              Which of the following is not one of the four governance structures? a.Market governance b.Unified governance c.Universal governance d.Bilateral governance 53.              Foreign Corrupt Practices Act of 1977 a.Requires.
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    52.Which statement least represents U.S. values? a.U.S. Americans value equality over inequality. b.U.S. Americans value time management over leisure. c.U.S. Americans value directness over indirectness. d.U.S. Americans value history over planning for the future. 53.People of a polychronic system tend to a.concentrate on the job. b.take time commitments seriously. c.borrow and lend things often. d.have short-term relationships. 54.Which of.
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  29.A good interpreter will be a.bilingual, familiar with both business cultures, and employed by one of the businesses. b.bicultural, bilingual, and familiar with both business cultures. c.bicultural and an employee of the visiting business. d.bicultural, bilingual, and employed by the host business. 30.Which of the following topics would be considered a conversation taboo in Mexico? a.history b.family c.politics d.social.
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