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    41) Because someone is from another culture, you probably don?t have anything in common with them. 42) A worldview is a perception shared by a culture about key beliefs and issues. 43) A culture in which people derive much information from nonverbal and environmental cues is described as a co-culture. 44) In a.
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  1) According to the textbook, a definition of interpersonal communication that defines it as any face-to-face interaction between two people is omitting the notion of ________. A) message B) meaning C) quality D) nonverbal 2) Marsha and Karen have been friends since grade school. They both deeply value one another?s opinions, and.
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  Match these terms to the definitions given below. A) De-intensification stage B) Exploration stage C) Individualization stage D) Initiation stage E) Intensification stage F) Intimacy stage G) Post-interaction stage H) Pre-interaction awareness stage I) Separation stage J) Stagnation K) Turmoil stage 63) Partners provide primary confirmation of each other?s self-concept; characterized by highly personalized and synchronized verbal and nonverbal communication; formal commitments.
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  98) What are the four guidelines for responding with empathy? 99) How does our information processing rate affect our ability to listen? 100) Describe four strategies to improve the effectiveness and appropriateness of your responses. 101) Explain the difference between external noise and emotional noise.     .
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    31) Kawtar visited Italy for a summer student exchange program. When she arrived, she had trouble communicating with her host family because she knew very little Italian. What barrier to communication did Kawtar face? A) assuming superiority B) using different communication codes C) stereotyping D) having different cultural frameworks 32) To become competent.
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  Match these terms to the definitions given below. A) Affection B) Control C) Complementarity D) Inclusion E) Intimacy F) Long term maintenance attraction G) Matching hypothesis H) Proximity I) Short term initial attraction J) Similarity 68) The need to be loved and accepted by others; the need to give love and acceptance to others. 69) The likelihood of being attracted to people.
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    51) Social decentering is an emotional process. 52) Sympathy is an acknowledgement that someone is feeling a certain emotion. 53) There are more similarities than differences in how men and women communicate. 195 54) Attending more to how something is said rather than what is said would be focusing on the content dimension of.
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    11) The relationship stage in which you begin to spend more time together, begin depending upon each other for self-confirmation, and increase the variety of activities you participate in together is the ________ stage. A) initiation B) intensification C) exploration D) intimacy 12) Leslie and Pat have reached a stage in their.
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  78) A culture that values personal accomplishment would be know as a(n) ________ culture. 79) ________ context cultures are those that emphasize nonverbal cues and the immediate environment over words when interpreting messages. 80) Information about a message that is communicated through nonverbal and environmental cues describes the ________ context. 81) Cultures that.
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  100) Identify the four conflict management skills that are offered as a way to help generate a cooperative approach to conflict. 101) Explain each of the five stages of relational de-escalation. Give specific examples to illustrate each of the stages using Belinda and Matt who have been married for 5 years,.
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    31) According to the textbook, the normative amount of emotional expression shown by Americans is ________. A) more than most other cultures B) less than most other cultures C) about the same as most other cultures D) behavior falls in the middle of most other cultures 32) In the Johari window, information that you know.
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    21) Nonverbal and verbal cues that indicate liking are referred to as ________. A) immediacy B) complementarity C) proximity cues D) inclusion cues 22) Which of the following statements best reflects verbal immediacy? A) ?I really enjoyed the movie I saw last week.? B) ?The point you made in the meeting was right on target,.
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  Match these terms to the definitions given below. A) Appropriateness B) Breadth C) Depth D) Immediacy E) Johari window F) Reciprocity G) Self disclosure H) Social penetration model 61) Variety of topics or information that you could disclose about yourself. 62) We share information about ourselves and expect others to do the same. 63) When you discuss your most personal information,.
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  Match these terms to the definitions given below. A) Aggressive communication B) Assertive communication C) Complementary relationships D) Confrontational style E) Constructive conflict F) Cooperative style G) Destructive conflict H) Non-confrontational style I) Parallel relationships J) Symmetrical relationships 73) Includes placating, distracting, and computing. 74) Control shifts between partners depending upon each person?s expertise. 75) An approach that sees conflict as a set.
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  Match these terms to the definitions given below. A) Adaptation B) Androgynous C) Egocentric D) Empathy E) Ethnocentricism F) Mindful G) Self-talk H) Social decentering I) Stereotyping J) Sympathy 68) Exhibiting both masculine and feminine characteristics. 69) The process of mentally verbalizing messages that helps a person become more aware of how he or she is processing information and reacting to life.
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  92) Explain the concepts of instrumental orientation and expressive orientation. How is each related to cultural values? 93) What are two ways you can seek information about another culture? 94) Explain why listening and asking questions is valuable for adapting to people from different cultures.     .
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  Match these terms to the definitions given below. A. Co-culture B. Culture C. Culture shock D. Globalization E. High-context culture F. Intercultural communication G. Low-context culture H. Worldview 61) Cultures that assign most of the meaning based on nonverbal cues and the environment, and less of the meaning on the words in a message. 62) A learned system of knowledge,.
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  105) Describe each of the four information processing barriers and give an example of each one. 106) Explain and give an example of each of the three self-barriers to listening.   107) Discuss the four different listening styles. What is the significance of knowing your own listening style?   .
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    31) Placating, distracting, and computing responses are types of what conflict style? A) nonconfrontational B) confrontational C) cooperative D) constructive 32) People who use blame as a strategy for winning a conflict are using which conflict style? A) nonconfrontational B) constructive C) cooperative D) confrontational 33) A cooperative approach to conflict is one in which we.
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  94) Summarize three differences between the listening styles of men and women as discussed in the textbook. 95) Briefly explain the three types of self-barriers to listening. 96) Discuss at least three antidotes for self-focus suggested in your textbook. 97) Identify and briefly explain the four listening styles.     .
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  83) In a ________ relationship, both partners exhibit similar control behavior; either both try to assume control, or both try to relinquish control. 84) In a ________ relationship, control shifts between partners; each assumes control when he or she has the most expertise or capabilities. 85) When a struggle occurs between two.
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  103) Explain how you might use the conflict management skills of managing emotions, information, goals, and problems in the following situation. You and your roommate agreed on a schedule and responsibilities for chores. At first, all went well. Then gradually, week after week, one excuse after another, your roommate began to.
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  81) The five activities of listening include ________ in which we interpret information by relating it to our past experiences. 82) The five activities of listening include ________ in which we give verbal or nonverbal feedback to the speaker. 83) The five activities of listening include ________ in which we retain information.
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    41) According to Virginia Satir, one of the characteristics of a healthy family is that the family?s links to society are open. 42) Friendships often alternate between periods of development and deterioration. 43) A pluralistic family environment fosters open communication and development of opinions. 44) When partners define their lives less as a.
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    41) The textbook recommends that the best definition of interpersonal communication is simply face-to-face interaction between two people. 42) The notion of ?quality? of our communication implies that we treat the other person as a unique human being rather than as a role. 4 43) It is rare for a long term relationship.
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  87) Define culture shock and give an example. 88) Briefly explain at least two differences between a masculine and a feminine culture. 89) Explain the concept of worldview and offer one example of your own. 90) What is globalization? How is it affecting our ability to communicate? Adapting to other cultures is becoming more.
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    51) According to the textbook, aggressive messages frequently accomplish what the speaker intended. 52) Managing conflict means preventing it from occurring. 53) People who consistently exhibit a nonconfrontational style in responding to conflict during problem solving discussions are perceived to be incompetent. 54) People who have a win-lose approach to conflict, and always.
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    21) Which of the following is the most notable contributing factor to a destructive conflict? A) poor verbal communication skills B) lack of similar values C) lack of flexibility D) issues concerning money 22) Which of the following is a recommendation of Wilmot and Hocker on how to build a constructive conflict? A) Hold.
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  1) The integration of ________ and ________ contributes to a worldwide, interconnected business environment. A) economics and travelB) economics and technology C) technology the mediaD) economics and culture 2) A learned system of knowledge, behavior, attitudes and norms shared by a group of people is a(n) ________. A) small group B) organization C) culture 3).
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    11) According to Hofstede?s research, which of the following is a typical value of a masculine culture? A) caring for the less fortunate B) traditional roles for men and women C) building relationships is more important than the task D) being sensitive toward others 12) According to Hofstede?s research, which of the following is.
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  96) Distinguish between nonconfrontational, confrontational, cooperative styles of conflict management. 97) What techniques are involved in the cooperative style of managing conflict? 98) Briefly explain the differences in the role of friendships at four stages in life: childhood, adolescence, adulthood, and old age. 99) What are the characteristics and differences between constructive and.
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    11) According to the definition given in the textbook, which of the following situations would be classified as interpersonal communication? A) The usher at the theatre looks at your tickets then points to the center aisle. B) You and your roommate are discussing a movie you just watched. C) You call the weather.
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  7 94) Explain uncertainty reduction theory. How might we go about reducing our uncertainty? 95) Explain the impact of uncertainty in online relationships. How does it influence the strategies we use? What are the potential drawbacks? 96) Marvin has trouble engaging people he doesn?t know in conversation. Once he has gotten past the.
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  90) In defining interpersonal communication, the textbook says that interpersonal communication must involve quality. What is meant by the word quality? 91) What is the difference between a relationship of circumstance and a relationship of choice? Give a few examples of each. 92) What is interpersonal attraction? 93) What is/are the difference(s) between.
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  78) The ________ quadrant in the Johari Window represents information that is known by self but is not revealed to others. 79) In the Johari Window, information that is known by self and others is represented by the ________ quadrant. 80) Altman and Taylor?s model looks at the ________ of information, which.
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