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    21) Nonverbal and verbal cues that indicate liking are referred to as ________. A) immediacy B) complementarity C) proximity cues D) inclusion cues 22) Which of the following statements best reflects verbal immediacy? A) ?I really enjoyed the movie I saw last week.? B) ?The point you made in the meeting was right on target,.
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    31) Kawtar visited Italy for a summer student exchange program. When she arrived, she had trouble communicating with her host family because she knew very little Italian. What barrier to communication did Kawtar face? A) assuming superiority B) using different communication codes C) stereotyping D) having different cultural frameworks 32) To become competent.
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    41) Melanie responds to her friend by saying, ?You?re opinions are completely off base. You obviously have no understanding of the issues.? Melanie?s comments violate which of the following tips for responding effectively and appropriately? A) Melanie is not being descriptive. B) Melanie is not offering timely advice. C) Melanie is not.
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  92) The textbook explains four reasons why studying nonverbal communication is important. What are they? 93) Explain why perception checking can be used to help one become a better communicator. 94) What does kinesics study? 95) Identify and explain two of the four stages of quasi-courtship behavior.     .
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    11) According to Hofstede?s research, which of the following is a typical value of a masculine culture? A) caring for the less fortunate B) traditional roles for men and women C) building relationships is more important than the task D) being sensitive toward others 12) According to Hofstede?s research, which of the following is.
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  87) Define culture shock and give an example. 88) Briefly explain at least two differences between a masculine and a feminine culture. 89) Explain the concept of worldview and offer one example of your own. 90) What is globalization? How is it affecting our ability to communicate? Adapting to other cultures is becoming more.
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    31) In their model for improving listening, the textbook authors suggest ?Stop, Look, and Listen.? The step, ?Stop? refers to ________. A) stop talkingB) stop being self-focused C) stop moving aroundD) stop processing 32) Clarissa was busy thinking of the things she needed to pack for her trip to the shore the following.
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  81) The five activities of listening include ________ in which we interpret information by relating it to our past experiences. 82) The five activities of listening include ________ in which we give verbal or nonverbal feedback to the speaker. 83) The five activities of listening include ________ in which we retain information.
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    51) Social decentering is an emotional process. 52) Sympathy is an acknowledgement that someone is feeling a certain emotion. 53) There are more similarities than differences in how men and women communicate. 195 54) Attending more to how something is said rather than what is said would be focusing on the content dimension of.
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    31) According to the textbook, the normative amount of emotional expression shown by Americans is ________. A) more than most other cultures B) less than most other cultures C) about the same as most other cultures D) behavior falls in the middle of most other cultures 32) In the Johari window, information that you know.
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    41) Because someone is from another culture, you probably don?t have anything in common with them. 42) A worldview is a perception shared by a culture about key beliefs and issues. 43) A culture in which people derive much information from nonverbal and environmental cues is described as a co-culture. 44) In a.
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  Match these terms to the definitions given below. A) Barrier of time and place B) Criticism C) Emotional noise D) External noise E) Information overload F) Processing rate G) Receiver apprehension H) Self focus I) Shifting attention 71) This can cause a barrier because we can understand faster than people talk. 72) Focusing on a speaker?s delivery rather than the content.
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  Match these terms to the definitions given below. A) Affection B) Control C) Complementarity D) Inclusion E) Intimacy F) Long term maintenance attraction G) Matching hypothesis H) Proximity I) Short term initial attraction J) Similarity 68) The need to be loved and accepted by others; the need to give love and acceptance to others. 69) The likelihood of being attracted to people.
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  Match these terms to the definitions given below. A) Appropriateness B) Breadth C) Depth D) Immediacy E) Johari window F) Reciprocity G) Self disclosure H) Social penetration model 61) Variety of topics or information that you could disclose about yourself. 62) We share information about ourselves and expect others to do the same. 63) When you discuss your most personal information,.
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  94) Summarize three differences between the listening styles of men and women as discussed in the textbook. 95) Briefly explain the three types of self-barriers to listening. 96) Discuss at least three antidotes for self-focus suggested in your textbook. 97) Identify and briefly explain the four listening styles.     .
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    41) The textbook recommends that the best definition of interpersonal communication is simply face-to-face interaction between two people. 42) The notion of ?quality? of our communication implies that we treat the other person as a unique human being rather than as a role. 4 43) It is rare for a long term relationship.
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    51) Content oriented listeners like brief, short messages. 52) Women are better at shifting attention between simultaneous messages than men. 53) It is important to know your listening style. 54) About the only time we use listening to learn is when we take a lecture class. 55) Listening to evaluate includes assessing the validity.
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    11) According to the definition given in the textbook, which of the following situations would be classified as interpersonal communication? A) The usher at the theatre looks at your tickets then points to the center aisle. B) You and your roommate are discussing a movie you just watched. C) You call the weather.
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  92) Explain the concepts of instrumental orientation and expressive orientation. How is each related to cultural values? 93) What are two ways you can seek information about another culture? 94) Explain why listening and asking questions is valuable for adapting to people from different cultures.     .
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  78) A culture that values personal accomplishment would be know as a(n) ________ culture. 79) ________ context cultures are those that emphasize nonverbal cues and the immediate environment over words when interpreting messages. 80) Information about a message that is communicated through nonverbal and environmental cues describes the ________ context. 81) Cultures that.
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  1) The integration of ________ and ________ contributes to a worldwide, interconnected business environment. A) economics and travelB) economics and technology C) technology the mediaD) economics and culture 2) A learned system of knowledge, behavior, attitudes and norms shared by a group of people is a(n) ________. A) small group B) organization C) culture 3).
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  7 94) Explain uncertainty reduction theory. How might we go about reducing our uncertainty? 95) Explain the impact of uncertainty in online relationships. How does it influence the strategies we use? What are the potential drawbacks? 96) Marvin has trouble engaging people he doesn?t know in conversation. Once he has gotten past the.
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  Match these terms to the definitions given below. A. Co-culture B. Culture C. Culture shock D. Globalization E. High-context culture F. Intercultural communication G. Low-context culture H. Worldview 61) Cultures that assign most of the meaning based on nonverbal cues and the environment, and less of the meaning on the words in a message. 62) A learned system of knowledge,.
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  Match these terms to the definitions given below. A) Adaptation B) Androgynous C) Egocentric D) Empathy E) Ethnocentricism F) Mindful G) Self-talk H) Social decentering I) Stereotyping J) Sympathy 68) Exhibiting both masculine and feminine characteristics. 69) The process of mentally verbalizing messages that helps a person become more aware of how he or she is processing information and reacting to life.
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  1) Americans spend approximately 90% of their day communicating, and of that 90% what percent of the time do they spend listening? A) 15% B) 25% C) 35% D) 45 % 2) Hearing is ________. A) how we make sense out of what we process through auditory channels B) a complex process of selecting.
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  90) In defining interpersonal communication, the textbook says that interpersonal communication must involve quality. What is meant by the word quality? 91) What is the difference between a relationship of circumstance and a relationship of choice? Give a few examples of each. 92) What is interpersonal attraction? 93) What is/are the difference(s) between.
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  98) What are the four guidelines for responding with empathy? 99) How does our information processing rate affect our ability to listen? 100) Describe four strategies to improve the effectiveness and appropriateness of your responses. 101) Explain the difference between external noise and emotional noise.     .
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  103) List and discuss the four reasons for studying nonverbal communication. 104) What do each of the four zones of personal space identified by Hall communicate about interpersonal relationships? 105) In a well-supported essay, discuss the suggestions made in the textbook for interpreting nonverbal cues more accurately. Develop your points with specific.
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  Match these terms to the definitions given below. A) Attending B) Hearing C) Listening D) Responding E) Remembering F) Second guessing G) Selecting H) Understanding 64) Recalling information in the short and long term. 65) Focusing on a particular message. 66) Involves receiving, constructing meaning, and responding to verbal and nonverbal messages. 67) The physiological process of decoding sounds. 68) Direct eye contact.
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  105) Describe each of the four information processing barriers and give an example of each one. 106) Explain and give an example of each of the three self-barriers to listening.   107) Discuss the four different listening styles. What is the significance of knowing your own listening style?   .
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  78) The ________ quadrant in the Johari Window represents information that is known by self but is not revealed to others. 79) In the Johari Window, information that is known by self and others is represented by the ________ quadrant. 80) Altman and Taylor?s model looks at the ________ of information, which.
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  96) Explain two ways the physical environment is important to the study of nonverbal behavior. 97) Explain and give examples of the three dimensions that Mehrabian found we use to accurately interpret nonverbal behaviors. 98) Explain what the textbook means by the ?non-linguistic? nature of nonverbal communication. 99) Explain the concept of touch.
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  1) According to the textbook, a definition of interpersonal communication that defines it as any face-to-face interaction between two people is omitting the notion of ________. A) message B) meaning C) quality D) nonverbal 2) Marsha and Karen have been friends since grade school. They both deeply value one another?s opinions, and.
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