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    11)Leah, a pharmacy technician, is speaking to a class of  20 about prescription forgeries. This interaction is considered small group communication. Answer: FALSE   12)With the advent of new technological advances, communication has become easier, but it has also created new communication problems like “bad manners” in email communication. Answer: TRUE   13)If a verbal message.
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  1.2 Short Answer Questions   1)This model describes communication as an interdependent process where the speaker and the receiver simultaneously send and receive messages.   2)Describe the difference between internal noise and external noise. 3)An informal communication encounter or exchange that occurs between two or more people is     4)Define Small Group Communication.     5)Name all nine parts of.
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  2.5   Essay Questions 1)What is perception checking, and what is an effective way we can use this technique in our communication interactions? 2)Describe the three steps involved in processing information.   Define self-concept and self-esteem, and explain how the two are affected by feedback from others.   .
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  10) What do roasts and after-dinner speeches have in common? 11) Identify and define the three types of occasions defined by the ancient Greeks. 12) Define deliberative speaking and identify the two conditions which give rise to it.  In what circumstances does deliberative speaking usually arise? 13) Discuss the role of deliberative speaking.
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4.1   Multiple Choice Questions 1) What is/are symbolic, an arbitrary system of symbols, rule-governed, and conveys power? a) Discourse b)Speech c)Language d)Words 2) Words are _______ that represent things, our feelings, names for objects around us, and explanations for behaviors. a) symbols b)jargon c)paralanguage d)power 3) Casey’s Aunt asked what article he was reading. Casey replied, “It's a review.
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  4.2  Short Answer Questions 1)Words are ________ that represent our thoughts, feelings, and ideas in a specific context or relationship.   2)________ language is characterized by assertive statements and certainty.   3)According to Webster’s Dictionary, the word “reckless” is defined as “heedless or careless.” This definition is the ________ meaning of the word.   4)________ are used.
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1.1  Multiple Choice Questions   1) Communication is a)the sequential process of inventing, receiving, and understanding messages. b)the interdependent process of sending, receiving, and understanding messages. c)the diverse process of creating, transporting, and accepting verbal symbols. d)the deliberate process of sending, receiving, and comprehending messages.   2) The Nakamura home is a bustle of activity in the morning..
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  11) In which of the following situations will you do most of your deliberative speaking? A) group reports B) group discussions C) oral reports D) symposia E) chairing meetings 12) Which of the following situations is an occasion for deliberative speaking? A) introducing the guest speaker at the annual Chamber of Commerce dinner B) discussing an upcoming.
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3.1   Multiple Choice Questions 1) Listening is defined as a)one’s physical ability to perceive sounds. b)the process of following and understanding the meaning of words. c)the process of communicating and understanding the spoken word. d)the process of giving thoughtful attention to what we hear. 2) Hearing is defined as a)one’s physical ability to perceive sounds. b)giving thoughtful attention.
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  1.4 Matching Questions     a)Receiver’s response to the sender’s message b)Vehicle by which the message is communicated from the source to the receiver c)Allows us to create and interpret messages d)Conditions surrounding communication e)Our unique view of the world f)Process of interpreting or attaching meaning to another’s message g)The person who creates and sends a message h)The person to.
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  7)____________ is a problem because it only pretends to include women when in fact it refers only to men.   8)Edgar’s tardiness made Monica and him late for the symphony. Since late entrances are not allowed, the money it cost for the tickets was wasted. This made Monica furious. Trying to communicate.
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  5)Mark studies math with his partner every day after school. One day during study time, Mark’s partner explained an extensive math problem to him. However, Mark did not quite understand. Mark asked his partner to explain it again. Mark was ________.   6)What are the three types of active listening?   7)Restating another person’s.
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  4.3   True/False Questions 1)Language is arbitrary, rule-governed, and conveys power. Answer: TRUE 2)Regulative rules are unspoken rules that guide our use of language. Answer: TRUE 3)Language is arbitrary because its meaning can change depending on the speaker, audience, and context. Answer: TRUE The connotative meaning of a word is also known as the dictionary meaning of the.
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  31) A presentation speech is a common speech A) of greeting. B) of tribute. C) of testimony. D) marking an award. E) of welcome. 32) Which of the following is a common characteristic of anniversary celebrations? A) honors and pokes fun B) celebrates one key characteristic C) praises the accomplishments of the honorees D) refers to and emphasizes the event.
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  6) What are the strategies for encouraging retention?  Why do they work? 7) Identify and explain the four-stage structure of a problem-solution speech. 8) Your text separates ceremonial speeches into four general headings. What are they? Identify a specific type of speech under each heading and explain the guidelines a speaker should.
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  2.3   True/False Questions 1)Abdul remembers his girlfriend’s birthday because it happens to fall on the same day as his parent’s wedding anniversary. Using the process of perception, Abdul remembers these events because of proximity.   2)A person who thinks “but fear itself” after hearing the words, “We have nothing to fear ...” has.
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  1) Because occasions create constraints, speakers must limit their strategic choices to what the audience expects. 2) Speakers need to adhere strictly to the constraints of the speaking situation. 3) Proper decorum governs even the choice of supporting material in a speech. 4) Decorum is simply another name for common courtesy. 5) Speakers exhibit.
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  3.3   True/False Questions 1)Listening is one’s physical ability to perceive sounds. Answer: FALSE Focusing on the many details in a conversation instead of the main ideas of the message is called message overload. Answer: TRUE 2)Becoming an effective communicator begins with listening. Answer: TRUE 3)As empathetic listeners, we judge the statement of others while listening to.
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  11) Groupthink is the process of building consensus in groups through deliberative speaking. 12) The average person uses deliberative speaking far more often in group discussions than in formal reports and presentations. 13) Speaking in small groups is much more effective when the members use groupthink. 14) Answering questions after a speech.
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  3.2   Short Answer Questions 1)___________ listeners are involved verbally and nonverbally, avoid making judgments about the sender’s feelings, and communicate a sense of caring or empathy.   2)When ________ listening, we must first listen to the message before we evaluate the speaker’s message or intent. Use a type of active listening to fill.
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  8)Individuals who influence our lives help develop our self-concept. Who are these individuals?   9)Jerry made a favorable impression on Brenda upon their first meeting at the company picnic. Despite several employees warning her about Jerry’s apparent lack of diplomacy, Brenda assigned him to the customer service department. Brenda had difficulty believing.
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  1.3 True/False Questions   1)Estella and Sandy are studying for their Communication exam in the student lounge next to a couch of noisy students. Estella’s inability to concentrate on her studies is due to external noise. Answer: TRUE   2)Our frame of reference allows us to create and interpret messages. Answer: TRUE 3)Decoding is the process of.
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  21) Speeches of tribute typically combine ceremonial and deliberative goals. 22) Lavish praise is the key to delivering an effective eulogy. 23) A speech presenting an award is a common speech of tribute. 24) A toast both honors and makes fun of the person being honored. 25) The appropriate use of humor is the.
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  21) Creating a sense of presence for particular ideas and values is an important element of ________ speaking. A) ceremonial B) deliberative C) public D) forensic E) informative 22) The speaker's ability to articulate the audience's unexpressed feelings is called ________, because the speaker's words echo listeners' feelings. A) resonance B) decorum C) reinforcement D) erudition E) echolocation 23) Which of the.
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  5) What are the conditions which lead to deliberative speaking? 6) Identify the four types of ceremonial speech. 7) What are four types of speeches that honor individuals? 8) What five types of speeches combine deliberative and ceremonial goals? 9) What are the two special purposes of keynote speeches?     .
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  1.5 Essay Questions   1)Discuss one positive and one negative aspect of technology’s influence on how we communicate with each other.   Describe two ways nonverbal communication affects the communication model. Use examples.    2)List the components of the communication process and explain how these parts play a role in making communication dynamic, changing from.
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  3.4   Matching Questions   a)Focusing on the content of the message in order to gain knowledge b)Our own thoughts or feelings that prevent us from listening c)Processing the meaning of a message d)Sounds or visual stimuli that draw our attention away from an intended message e)Evaluating the speaker’s message or intent f)Listening with a sense of purpose g)Highly.
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  3)Define and give an example of “allness” and “halo and horns” stereotyping. How does “allness” and “halo and horns” stereotyping distort reality in society? Explain how each type of stereotyping is harmful to the communication process. 4)Explain why it is important to develop accurate perceptions of ourselves and others. Provide examples..
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  5)Barney thinks very highly of himself. Today, Barney ran over his niece’s bicycle with his car. Because he considers himself an excellent driver, he refuses to take responsibility for the damaged bike. Instead, he blames his niece for leaving her bike in the driveway. Explain Barney’s behavior.   6)What is the difference.
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  9) What is the most common mistake committed by speakers generating visual aids with a computer? 10) What are the three most important considerations when using visual aids during a speech? 11) What are the four benefits of using visual aids in a speech? How do visual aids accomplish these benefits? 12).
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  4)Define questioning, paraphrasing, and interpreting. How are they similar? Different? Explain how questioning, paraphrasing, and interpreting improve our responsive listening skills. 5)Remembering is an essential part of active listening. Note taking can help with that process. Identify the guidelines for effective note taking and discuss them.                   .
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  1) Match the  scenario with the speaking occasion that it represents. 1) Presenting a sales report A) forensic speaking 2) Delivering a closing argument in courtB) epideictic speaking 3) Reciting a eulogy  C) deliberative speaking 1) Define decorum. 2) What are the three types of speech occasion? 3) A decorous speech conforms to audience expectations. What five.
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    6)_____ is the receiver’s response to the sender’s message and provides information about the way the message is being interpreted.     7)The conditions surrounding communication with others are referred to as the _____ of the interaction.     8)Talking to oneself is known as _____ communication.   9)Why do we communicate? Name three of the five ways.
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  1) The three premises of ceremonial speaking are: 1) speeches are presented for specific occasions, 2) occasions create constraints, and 3) constraints are not ________. 2) According to your book, occasions create ________ because certain expectations arise upon any occasion. 3) A speaker shows ________ by conforming to the expectations of a.
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  4.4   Matching Questions   a)Customary beliefs and attitudes of a racial, religious, or social group b)Things, names for objects around us c)Use of broad terms to explain ideas or concepts d)An arbitrary system of symbols that is governed by rules and conveys power e)Unspoken rules that guide our use of language f)Words that substitute for other words.
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1) All speaking occasions create A) decorum. B) constraints. C) formality. D) identification. E) anxiety. 2) When a speech that is well-suited to the expectations of a particular occasion, it has the quality of A) decorum. B) positive ethos. C) identification. D) resonance. E) empathy. 3) When Drew gave the toast at his best friend's wedding reception, he failed to notice the.
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  14) Your book separates ceremonial speeches into four general headings. What are they? Identify a specific type of speech under each heading and explain the guidelines a speaker should follow when delivering such a speech. 15) How do candidacy and election speeches combine deliberative and ceremonial goals? 1) What are the four.
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  11) Ceremonial speeches strengthen the bonds between speaker and listeners and among listeners themselves, building a sense of ________. 12) The ability to articulate the audience's unexpressed feelings is called ________, because the speaker's words echo listeners' feelings. 13) Eulogies, toasts, and roasts are speeches of ________. 14) Most people will eventually have.
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  2.4   Matching Questions   a)Filling the gaps when parts are missing from stimuli b)The process of assigning meaning to stimuli c)Using questions to clarify how we understand a message d)Motivate us to select and assign meaning to certain stimuli e)Our measure of self-worth f)Our total perception of ourselves g)Stimuli that can be organized according to closeness to one.
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  2.2   Short Answer Questions 1)Loving the sound of the paper shredder, Nick took papers off of his father’s desk and put them through the shredder. Unfortunately, those papers happened to be this year’s tax returns. Angry, his father yells, “Nick! You are a horrible boy!” Knowing now that he is horrible,.
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  11) Angela told Sami, “I’m on the carpet!” Because both women are from the Mid Atlantic seaboard, Sami knows that Angela cannot wait to get married. This is an example of how language is influenced by a) social culture. b)geographic location. c)racial background. d)ethnic make-up. 12) When the meaning for a word or symbol.
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  11) The election is just around the corner and Dave is trying to convince Erin to vote for a candidate he strongly believes in. As Dave speaks, Erin gives thoughtful attention to what he is saying. Erin is a) listening. b)hearing. c)perceiving. d)dating. 12) A communication skill where we request additional information from the.
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  3.5   Essay Questions 1)Define empathetic listening. Define critical listening. What is the difference between these two types of listening?   2)What is the difference between hearing and listening? Give an example of each.   3)Explain the differences between external and internal noise. Give examples of how noise can interfere with listening.   .
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  11) A predetermined position regarding a person, event, concept, or object, which affects the way we interpret data, is called a) attribution. b)an attitude. c)a prototype. d)a stimulus. 12) The development of our self-concept is influenced by individuals to whom we are emotionally close and to whom we allow to influence our lives. Who.
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  4.5  Essay Questions 1)Why is language symbolic?   Explain the differences between denotative and connotative meanings. Choose a word (aggressive, dirty, cool, hot, gay, patriotic, or one of your own) and give its denotative and connotative meaning. 2)Describe how ethnic/racial/social influences affect the meaning of words by discussing how a particular culture may.
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2.1   Multiple Choice Questions 1) Bridget and Katie have two classes together: Communication and Anatomy. In Anatomy, Katie is having a difficult time learning the pathogenic organisms. Since Bridget is doing “A” work in their Communication class, Katie assumes Bridget is also good in Anatomy. Therefore, she asks Bridget to help.
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