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  21) Miles' speech is organized around the following thesis: "We should take steps to prevent illegal recruiting of college athletes."  As you listen, you map out the following main points. Which of the following main points does NOT truly support the thesis? A) Coaches are offering payments as inducements to high.
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  1) Hearing  comes naturally, but listening  is an acquired skill. 2) Hearing involves the reception, transmission, and interpretation of sounds. 3) Hearing is a sensory process, while listening is a mental operation. 4) Effective listening takes practice, focus, and critical thinking. 5) Asking questions to improve understanding is a recommended method for checking for.
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  11) Examples are a type of supporting material which relies on A) the speaker's positive ethos to prove a point. B) the speaker's observations and experiences. C) the listener's shared values and beliefs. D) specific instances which illustrate a general claim. E) quantifiable data to prove the validity of a claim. 12) Which type of example.
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  31) Time Fortune, Harpers, and the Quarterly Journal of Speech are examples of A) newspapers. B) abstracts. C) periodicals. D) compilations. E) collections. 32) Which of the following sources of printed supporting material provide a convenient collection of facts and information, but not in narrative form? A) books B) periodicals C) reference works D) fugitive materials E) government documents 33) Which reference.
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  8) What are the four steps in strategic planning? 9) Explain the difference between a specific purpose statement and a thesis statement. 10) How can  positive ethos constrain a speaker? 11) What is an information advantage? 12) Suppose you were asked to speak at your uncle’s 75th birthday party as a commemoration of his.
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  21) When the speaker's purpose is simply to affect the listeners' attitudes, the purpose is providing new perspective. 22) Jill knew that her classmates worried about safety on campus, so she asked them to show up at a "Take Back the Night" rally.  Her purpose was strengthening commitment. 23) One important function.
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  31) When Hugh wrote the statement, "I want my listeners to replace their high  fat foods for healthier options," he was writing a ________ statement for his speech. A) general purpose B) general thesis C) specific purpose D) specific thesis E) specific issue 32) "I want to get no less than a B on my speech,".
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  21) The test of careful listening is whether you can identify the thesis and explain how it was developed. 22) When an audience member uses critical listening, it is important to be judgmental but not negative. 23) Critical judgments are those that can be articulated and defended by providing reasons for them. 24).
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  8) What are seven informal methods of audience analysis? 9) What is the universal audience? Why is this concept useful to a speaker? 10) Why is it possible to give too much weight to your audience analysis? 11) Identify the three levels of audience analysis. Explain what factors should be explored at each.
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  1) Match the barrier to effective listening with the corresponding example. 1) situational distraction A) false interpretations of a message that a listener arrives at through assimilation 2) jumping to conclusions  B) a preference for short, simple messages, like radio jingles, slogans, and sound bites 3) listener distraction  C) sensory stimuli which draw the.
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  21) Closed questions can be answered quickly and may permit you to interview more people for your speech 22) Reference works include general information volumes like encyclopedias and atlases. 23) Encyclopedias are useful in providing a deeper understanding of a topic by providing depth and detail about a topic. 24) The most.
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  15) What are the five sources of constraints?  Explain how they affect the speaker's choices. 16) Write a specific purpose statement and a thesis statement for a speech on the general topic of higher education. Explain how the specific purpose statement has all of the important characteristics that are required. Identify.
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  31) When a critical thinker assesses a speaker's main points and asks, "What have you got to go on?" he or she is exercising which characteristic of critical thought? A) reluctance to accept assertions on faith B) desire to uncover assumptions C) openness to new ideas D) comparison of new ideas to what is.
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  11) Explain the difference between uncritical judgment and critical judgment. 12) Identify and define the two types of evaluation standards. 13) What is the expediency standard?  How is it limited? 14) Why is it important to study listening in a public speaking class? 15) What are the four barriers to effective listening and what.
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  1) Wilson tried to improve his listeners' attitudes towards phone solicitations by discussing his job with a telemarketing firm. By doing so he was using ________ as supporting material. 2) Common knowledge is often expressed in the form of ________, such as "the squeaky wheel gets the grease." 3) When you offer.
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  12) Explain which elements you would examine in a demographic analysis of your audience. For each of these elements, explain how it might affect the strategies a speaker might use in preparing and presenting a speech. 13) How does cultural diversity present a strategic challenge to speakers?  How can speakers adapt.
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1) When you tailor your speech to the educational level of your classmates in a public speaking course, you are focusing your audience analysis on A) audience demographics. B) audience psychology. C) audience culture. D) audience heterogeneity. E) audience interests. 2) What three factors should a speaker analyzing an audience for a speech focus on? A).
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  1) Match the term with the correct definition. 1) Provide new information or a new perspective A) to fill in the details or alter beliefs and values 2) Agenda setting  B) to draw attention to a topic 3) Create positive or negative feelings  C) to change attitudes toward a topic 4) Strengthen commitment  D) to.
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  21) The famous speech by Martin Luther King, Jr., "I Have A Dream," is an example of a speech with the purpose to A) provide new information or perspective. B) set an agenda. C) strengthen commitment. D) weaken commitment. E) create a positive or negative feeling. 22) You are a political candidate getting ready to give.
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  11) Ramon plans a persuasive speech advocating international travel as a path to lifelong learning. Which demographic characteristic of his audience should he be most concerned about? A) income B) religion C) sex D) education level E) age 12) Which of the following audiences is a voluntary audience? A) members of the Rotary Club at a luncheon B).
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  1) Explain the process of listening. 2) What are three reasons why it is important to study listening in a public speaking course? 3) What are the four general problems that  make listening so difficult? 4) What contributes to listeners' limited attention span? 5) What is assimilation?     .
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  1) Match the audience characteristic with the level of audience analysis. 1) audience size A) audience demographics 2) selective exposure  B) audience culture 3) common experiences  C) audience psychology 1) What aspects should you look at when you analyze audience demographics? 2) Explain the two meanings of audience culture. 3) Explain the difference between a captive and.
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  11) Which of the following characteristic of a speech is not a problem when a speaker considers  listeners' attention spans? A) They seem long. B) They are not primarily visual. C) They are not primarily entertaining. D) They are primarily short and uncomplicated. E) They require listeners’ concentration. 12) A speaker can combat the problem of.
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  21) In a speech about Internet music sources, Jimmy said, "Record company executive Barry Schenk reports that Internet downloads have cut record company profits in each of the last three years." What type of support is this? A) personal experience B) direct observation C) factual testimony D) opinion testimony E) hypothetical example 22) In a speech.
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  31) Which of the following statements about perceptual tendencies is FALSE? A) People tend to view events as having causes, rather than being accidental. B) People tend to interpret things the way their reference groups do. C) People tend to perceive others as being basically like themselves. D) People tend to view others as.
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  11) Jim's speech favoring gun control created problems for him because it went against the self-interests of his audience of NRA members. 12) Challenging listeners' self-interests is an effective strategy for influencing your audience to view the topic favorably. 13) When speaking to a knowledgeable audience, condescending is an effective strategy for.
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  1) Adapting a speech to a particular audience requires an examination of audience ________, which includes characteristics such as the size, heterogeneity, and educational level of the listeners. 2) A speaker should adapt his or her speech to the audience's ________, which requires an examination of the listeners' interests, beliefs,.
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  21) An analysis of your listeners' beliefs, values, interests, and knowledge is an examination of A) audience culture. B) audience psychology. C) audience demographics. D) audience composition. E) audience ethos. 22) A local accountant was asked by the College Republicans to speak to their members about tax reform.  Which element of audience culture could he most.
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  16) How does a listener apply critical thinking to the speech situation?  What should a speaker do to satisfy the critical listener? 17) Identify and explain the four steps of mapping.  Explain why each is important. 18) Evaluating classroom speeches is an important learning experience for the speaker and the listener/evaluator. What.
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1) While planning an event commemorating 9/11 victims, Xavier suggested a humorous topic for the speech.  This is NOT a good idea because it is not A) appropriate for oral delivery. B) appropriate in scope. C) appropriate to the rhetorical situation. D) important to the speaker. E) of interest to the audience. 2) Which of.
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  11) To combat limited attention span, speakers should make their speeches as short as possible. 12) Feedback from the sound system creates a listener distraction. 13) Even careless listeners can determine whether the main ideas support the thesis. 14) Mentally making out your shopping list during a speech is an example of.
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  6) What remedies are available for speakers to combat the poor listening habits of audiences? 7) Identify and define the four basic steps of mapping. 8) What are the two goals of effective note taking? 9) What is reflective judgment? 10) In order to improve our critical thinking, we must develop four skills..
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  11) When using ________, you rely on someone else's judgment, so you need to assess the source's credibility. 12) Fred's speech about natural disasters included a quote from the head of FEMA indicating the total monetary damages from floods this year. This particular type of supporting material is ________ . 13).
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  11) Many Americans consider their political party a ________, taking cues about what positions to take and what votes to make from their party's position. 12) The tendency to avoid messages which are not important to us personally, or which are inconsistent with our current beliefs is known as ________. 13) When.
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  1) It is important for good listeners to evaluate messages, give feedback and check for the ________ of what they have heard. 2) Nonverbal cues, such as head nods, bored looks, or heightened attentiveness provide ________ to the speaker from the audience. 3) When audience members daydream during a speech,.
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  1) Speech topics are chosen for the speaker by the audience. 2) It is inappropriate to discuss topics that are controversial at a religious function. 3) Topics that have been addressed many times are not appropriate to the rhetorical situation. 4) The specific purpose statement clearly identifies the central claim of the.
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  21) Selective exposure is the tendency of listeners to dismiss aspects of a message they agree with and to focus on aspects of the message that they disagree with. 22) Selective attention is the tendency of listeners to focus on aspects of a message they agree with and to dismiss aspects.
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  1) A speaker analyzing the audience's beliefs, interests, and values is focusing on audience psychology. 2) Audience demographics refers to the listeners' political affiliations. 3) Listeners naturally appreciate and support speakers who address their interests and beliefs. 4) Since the size of your audience can make a difference with a smaller audience,.
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