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1) The process of staffing a company and ensuring employees are as productive as possible is called human resource management.   2) Citizens who are working and living in their home country are called expatriates.   3) Three main approaches to the staffing of international business operations are ethnocentric, polycentric, and geocentric.   4) Companies use.
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    51) The ________ phase of human resource planning involves estimating the company's future human resource needs. A) first B) second C) third D) fourth 52) Developing a plan for recruiting and selecting people to fill vacant and anticipated new positions is the ________ phase of human resource planning. A) first B) second C) third D) fourth   53) The process of.
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  111) Another terms for fixed assets is ________.   112) ________ is an international certification that companies receive when they meet the highest quality standards in their industries. 113) ________ is an emphasis on continuous quality improvement to meet or exceed customer expectations.   114) ________ refers to a production technique in which inventory is.
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    61) The early return by an employee from an international assignment because of inadequate job performance is called ________. A) culture shock B) decruitment C) reverse culture shock D) expatriate failure   62) Which of the following is a psychological process affecting employees living abroad that is characterized by homesickness, irritability, confusion, aggravation, and depression? A) Reverse.
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    41) In ________ staffing, operations outside the home country are managed by individuals from the host country. A) geocentric B) regiocentric C) ethnocentric D) polycentric   42) To give foreign units a degree of autonomy in decision making, a company would most likely choose a(n)________ staffing policy. A) geocentric B) regiocentric C) ethnocentric D) polycentric 43) An important advantage of polycentric.
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  128) Discuss the decisions about the selection and acquisition of raw materials important to many different types of manufacturers, and explain the effect shipping costs can have on acquiring materials.   129) Discuss the concept of just-in-time (JIT) manufacturing. What is its importance to business?       .
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    71) Which of the following constitutes the most basic level of training to prepare managers for international assignments? A) Environmental briefings B) Language training C) Cultural assimilation D) Field experience 72) An expatriate employee could most likely gain information on a local area's housing, health care, transportation, schools, and climate by participating in which of.
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  131) In a short essay, provide recommendations on human resource issues for entrepreneurs and small businesses expanding internationally, and explain why cultural assimilation is an important step of cultural training. 132) Briefly explain how companies compensate managers in international markets.       .
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  126) Explain the advantages and disadvantages of a geocentric staffing policy, and discuss the dangers of culture shock when assigning an employee to work in another country. 127) Explain the stages of culture shock. What steps can prospective expatriates take to reduce the burden of culture shock during an international assignment?                 .
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    71) Which of the following is LEAST likely to affect shipping costs in the production process? A) A country's level of economic development B) The condition of a country's airports C) A country's rail networks D) A country's degree of nationalism 72) ________ is the term used to refer to a production technique in which.
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    81) Which of the following is NOT an advantage of American Depository Receipts (ADRs)? A) Investors who buy ADRs pay no currency-conversion fees. B) There are no minimum purchase requirements for ADRs. C) Companies offer ADRs in the United States to appeal to mutual funds. D) ADRs are listed and traded in London and.
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    111) ________ is a psychological process affecting employees living abroad that is characterized by homesickness, irritability, confusion, aggravation, and depression.   112) The early return by an employee from an international assignment because of inadequate job performance is called ________.   113) The psychological process of readapting to one's home culture after returning from.
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  91) In the countries with high expected involvement, if Gem Jewels truly wants its employees to get "into the minds" of the local people, it should provide which of the following types of training? A) Language training B) Sensitivity training C) Cultural orientations D) Environmental briefings   92) To teach its employees the values, attitudes, manners,.
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    31) Which of the following is defined as the process of staffing a company and ensuring that employees are as productive as possible? A) Staffing policy B) Human resource management C) Recruitment D) Human resource planning 32) A French citizen living and working in the United States on a one-year work assignment is an example.
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    21) One way a company can eliminate the exposure of assets to political risk in other countries is by refusing to invest in plants and equipment abroad.   22) Fixed assets include production facilities, inventory warehouses, computer storage capacity, retail outlets, and production and office equipment.   23) Companies strive toward quality improvements for.
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  101) ________ is the process of staffing a company and ensuring employees are as productive as possible.   102) Citizens of one country who are living and working in another are called ________.   103) The customary means by which a company staffs its offices is called its ________.   104) In ________ staffing, operations outside.
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    11) A major drawback of geocentric staffing is that it is expensive. 12) The first phase of human resource planning involves taking an inventory of a company's current human resources.   13) A firm making plans to reduce its workforce is undergoing decruitment. 14) The process of recruitment involves identifying and attracting a qualified.
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    61) If a computer contains a microprocessor from one company based in Costa Rica and a hard disk drive from another company based in the Philippines, the computer manufacturer most likely uses which of the following? A) Exporting B) Franchising C) Outsourcing D) Licensing   62) A company that outsources its product development most likely.
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  133) What are American Depository Receipts (ADRs)? Explain how they work.   134) What are the advantages of American Depository Receipts (ADRs)?     135) What is venture capital? Why are those who provide it risk-takers?   136) What are the issues faced by companies with emerging stock markets?       .
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    91) The senior manager recommends that Hafstrom obtain auto parts from a country where production activity generates more value than it could generate elsewhere. He is recommending taking advantage of which of the following? A) Just-in-time manufacturing processes B) Japanese manufacturing precision C) German auto technology D) Location economies   92) Top management contends that Hafstrom.
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1) The process of assessing a company's ability to produce enough output to satisfy market demand is called market planning.   2) Capacity planning applies only to manufacturing companies.   3) Aspects of the business environment that are important to facilities location planning include the cost and availability of labor and management, raw materials,.
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    101) The process of assessing a company's ability to produce enough output to satisfy market demand is called ________.   102) ________ involves selecting the location for production facilities.   103) Selecting highly favorable production locations often allows a company to achieve ________.   104) ________ refers to the concentration of production facilities in one, or.
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  129) Compare and contrast the methods of cultural training. Is any single method better than all the others?   130) Describe the process of "selection," and explain why international assignments must consider a person's ability to bridge cultural differences. How can eTraining help prepare employees for international assignments?       .
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    21) The psychological process of readapting to one's home culture is called expatriation.   22) Reverse culture shock is less troubling than initial culture shock.   23) It is not uncommon for former expatriates to leave their companies within a year of returning home because of difficulty blending back into the company culture. 24) The.
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    81) Which of the following terms refers to the positive or negative condition of relations between a company's management and its workers? A) Managerial condition rating B) Labor-management relations C) Cross-entity relations D) Workforce prioritization   82) Under a plan called ________, German workers have a direct say in the strategies and policies of their employers. A).
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    131) Briefly discuss the effects of globalization on international marketing activities, and explain how a product/communications adaption (dual adaption) promotional strategy works. 132) Explain the primary concerns of managers when establishing distribution policies.       .
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    41) ________ refers to the concentration of production facilities in one location. A) Location economies B) Concentric production C) Centralized production D) Decentralized production   42) Which of the following refers to a situation in which facilities are spread over several locations, with one facility for each national business environment in which the company markets its.
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    31) The process of assessing a company's ability to produce enough output to satisfy market demand is called ________. A) location economics B) capacity planning C) process planning D) facilities layout planning   32) ________ refers to the process of selecting the location for production facilities. A) Capacity planning B) Facilities layout planning C) Facilities location planning D) Production location.
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    11) Low-cost strategies normally require large-scale production because producers want the cost savings generated by economies of scale.   12) Deciding the spatial arrangement of production processes within production facilities is called capacity planning.   13) The type of production process a company uses depends on its business-level strategy. 14) The process by which a.
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  120) Discuss the facilities location planning process. What issues must companies consider as they select the location for their production facilities?   121) Explain the notion of location economies. How can companies take advantage of the economic benefits derived from establishing production activities in particular locations?       .
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