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    21.Hybrid organizations are often the result of a regionally organized company having introduced a new and different product from what the regionally organized form is accustomed to handling.  True    False   22.A matrix organization involves two or more dimensions, such as area and product, in which managers are at the same level but do.
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    41.Procedures are broad guidelines issued by upper management for the purpose of assisting lower-level managers in handling nonrecurring problems.  True    False   42.Companies need to consider two types of measures when assessing strategic performance: (1) measures of the company's success in obtaining and applying required resources, such as financial, technological, and human resources, and.
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    11.Exporting can extend a product's life cycle by exporting to currently unserved markets where the product will be at the introduction stage of the life cycle.  True    False   12.Direct exporting is simpler than indirect exporting because it requires neither special expertise nor large cash outlays.  True    False   13.Export merchants are exporters that sell for the manufacturer.
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    11.Among the skills necessary for a global leader are cultural adaptability and an ability to build global teams.  True    False   12.The Global Leadership Triad includes skills in business, relationships, and personal effectiveness.  True    False   13.Women's leadership skills coincide with global leadership skills.  True    False   14.Assessing global leadership skills is a well-understood, basic process.  True    False   15.Research indicates that global leaders are born,.
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    41.Social desirability bias can be seen as a cultural problem when conducting market research.  True    False   42.College students may make good interviewers for firms doing market research in foreign countries.  True    False   43.Corporateanthropology refers to the process of obtaining market research data through focus groups and surveys.  True    False   44.General surveys are not done with a specific firm in.
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True / False Questions  1.A company's organizational structure helps to determine where formal power and authority will be located within the organization.  True    False   2.Organizationalchange refers to the way that an organization formally arranges its various domestic and international units and activities and the relationships among these various organizational components.  True    False   3.Organizational structure deals with how.
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    61.Global leadership can be regarded as different in kind from domestic leadership because:    A. it requires much more knowledge of foreign languages and geography.   B. the differences between them are inconsequential.   C. their differences are of such great degrees with regard to their level of skills and application.   D. the domestic context does not require travel or knowledge.
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    51.Which of the following is incorrect about scenario analyses?    A. The objective of the process is to force executives to question their assumptions about the environment.   B. The process attempts to incorporate the uncertainty and potential changes that might impact strategic and operational performance.   C. Managers develop scenarios and use them for discussion.   D. All of the above.
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    61.According to the text, the strategic planning process provides a formal structure in which managers will:    A. analyze the company's external and internal environments.   B. define the company's business and mission.   C. formulate scenarios.   D. all of the above.   E. two of A, B, and C.     62.According to the text, the strategic planning process provides a formal structure in which managers.
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    81.According to the text, which of the following is true regarding "corporate anthropology"?    A. It involves extensive use of historical data on cultures.   B. It involves extensive use of surveys.   C. It involves watching consumers use products.   D. All of the above.   E. B and C.     82.In __________ screening, the important variables for segmentation are commonalities in needs and wants among.
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    31.Advantages of the virtual corporation concept include that it allows a company to build competence from the ground up and to increase management's control over the corporation's activities.  True    False   32.A form of organization characterized by lateral decision processes, horizontal networks, and a strong corporatewide business philosophy is a horizontal corporation.  True    False   33.The horizontal organization.
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    81.Team coaching is critically important in global teams because:    A. with high levels of diversity, team members who don't know each other are likely to expect poor performance.   B. team members need coaching to cross cultural barriers.   C. global teams are challenged with diversity, which leads to innovation.   D. without coaching, each separately located member is likely to.
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True / False Questions  1.Some evidence suggests that pioneers gain and maintain a competitive advantage in new markets.  True    False   2.Research shows that surviving pioneers hold a smaller average market share when their industries reach maturity than firms that were either fast followers or late entrants in the product category.  True    False   3.A pioneer will most likely.
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    51.The successful domestic leader:    A. can easily adapt to the global arena because the leadership challenges there are the same as those in the domestic arena.   B. faces daunting new skills in transferring to the global leadership arena, skills having to do with understanding a fast-moving environment and cultural differences.   C. can be retrained to lead.
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    41.In larger, older organizations more decisions are made at the subsidiaries.  True    False   42.The increasing pace of change and intensity of competition in many markets of the world, as well as continued differences across many markets, are causing even large experienced companies to delegate at least some decision-making authority to subsidiary managers.  True    False   43.Subsidiary detriment.
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    11.The initial choice of organizational structure after discarding the international division is usually a hybrid based on product and market factors.  True    False   12.The product global corporate form eliminates the duplication of product and area specialists.  True    False   13.The type of structure that simplifies the task of directing worldwide operations because every country in the world.
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    31.One should not look at sociocultural forces as subjective.  True    False   32.Countries in which strong competition already exists are eliminated from consideration by most managers.  True    False   33.Managers may consider entering a market in which strong competition already exists if they believe entering a competitor's home market will distract the competitor's attention from the new entrant's.
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    21.Trading companies are privately owned firms that develop international trade and serve as intermediaries between foreign buyers and domestic sellers, and vice versa.  True    False   22.Turnkey projects export technology, management expertise, and capital equipment.  True    False   23.Producing a factory ready to operate is similar to producing a turnkey project.  True    False   24.Licensing refers to a contractual agreement in which.
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    21.The e-commerce potential index developed in the text includes three indexes: market size, market growth rate, and e-commerce readiness.  True    False   22.Estimation by analogy is an example of a market factor.  True    False   23.Trend analysis and cluster analysis are used in the third screening phase.  True    False   24.Trend analysis assumes that past conditions will remain constant.  True    False   25.When the historic growth.
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    71.Which of the following is false regarding sociocultural screening?    A. Sociocultural factors are fairly subjective.   B. Data are difficult to assemble, particularly from a distance.   C. Unless an analyst is a specialist in the country, he or she must rely on the opinions of others.   D. The use of checklists of sociocultural components can be useful.   E. Immigrants from the.
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    61.Market size, market growth rate, and e-commerce indexes are all part of:    A. market factors.   B. trend analysis.   C. cluster analysis.   D. market indicators.   E. none of the above.     62.Size of the urban population and electricity consumption are part of the __________ index.    A. market size   B. market growth rate   C. e-commerce readiness   D. market factor   E. none of the above     63.Average growth rate in commercial energy use and real growth rate.
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    11.The ultimate managers of strategic planning and strategy making are the executive board of a corporation.  True    False   12.The first step in the process of strategic planning is to define the company's business and mission.  True    False   13.According to a study by McKinsey & Company, most executives worldwide agree that environmental, social, and business trends are.
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  97.What are the four primary dimensions that need to be considered when designing the structure of an international company, and why are they important?            98.Describe the global product form, explain why a company might adopt this form, and identify the disadvantages of this structure.              .
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      98.With global leadership, global teams, and global change, the global context adds substantial complexity to the activity. Comment on this additional complexity.            99.This chapter discusses building a corporate global mindset. What can you do to build an individual global mindset?            100.What are the differences between traditional and global teams?              .
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    99.Explain why and where decisions are made among ICs and their subsidiary units.            100.What are the types of information that an international company needs to have reported to it by its units around the world, and why is each type important for the IC and its control efforts?              .
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    41.Seeing what needs to be done is a management, rather than leadership, element.  True    False   42.Change is understood differently in different cultures, which suggests that leading global change is a challenging process.  True    False   43.Research on global change has led to well-developed theories of the process of global change.  True    False   44.Kurt Lewin's model of change involves understanding the.
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    21.A broad statement that defines the organization's scope is the mission statement.  True    False   22.Objectives direct the firm's course of action, maintain it within the boundaries of the stated mission, and ensure its continuing existence.  True    False   23.Objectives must be quantified in order to be useful.  True    False   24.When developing and assessing strategic alternatives, it is important to remember.
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    71.In response to China's requirement to censor Internet searches:    A. two of B, C, and D.   B. Google chose not to enter that country.   C. Google refused to engage in censorship, including a disclosure on its site that no censorship had occurred.   D. Google provided users of its Chinese site with a hot link to its uncensored U.S..
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    31.Historically, more aspects of marketing have been standardized and coordinated worldwide by companies than has been the case for other value chain activities such as research and development and manufacturing.  True    False   32.Scenarios are multiple, plausible stories for probable futures.  True    False   33.Scenario analysis can help managers to break away from their existing view of the.
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    31.A way to open up the cultural assumptions team members have is the map-bridge-integrate model.  True    False   32.Mapping is figuring out a geographical outline for all team members.  True    False   33.Bridging involves seeing the other person's point of view.  True    False   34.Effective bridging in a team situation is a substitute for integration.  True    False   35.Virtual team leadership is similar to co-located team.
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    71.The GLED model of global leadership development:    A. involves antecedents and a process to build higher levels of expertise.   B. applies to managers already belonging to the company.   C. involves extensive foreign training and language acquisition.   D. is used by the State Department.   E. C and D.     72.The Right Stuff model of global leadership development:    A. focuses on the needs of the firm.
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    81.Plans for the best-or worst-case scenarios or for critical events that could have a severe impact on the firm are known as:    A. scenario plans.   B. strategic plans.   C. contingency plans.   D. emergency plans.   E. none of the above.     82.Tactical plans:    A. are operational plans.   B. are broad, operational plans on which strategic plans are based.   C. are specific and short-term compared to strategic plans.   D. all of the.
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    51.Market screening eliminates:    A. undesirable products.   B. markets that are judged to be less attractive.   C. environmental forces.   D. competition.   E. two of the above.     52.Market screening is divided into:    A. environmental screening and country screening.   B. region screening and segment screening.   C. segment screening and environmental screening.   D. region screening and environmental screening.   E. country screening and segment screening.     53.Under the country screening process, in what order is the selection of.
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    81.Control activities:    A. are the efforts to develop strategic plans for an organization.   B. are needed more by domestic companies than international companies.   C. should be linked to evaluation and reward systems.   D. none of the above.   E. two of A, B, and C.     82.Companies controlled by other companies through ownership of enough voting stock to elect board-of-director majorities are known.
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    91.All the reasons for making decisions at IC headquarters, at subsidiary headquarters, or cooperatively:    A. do not apply in joint venture situations.   B. apply equally in joint venture situations.   C. apply only to a corporate entity between two or more companies that are foreign to the area where the joint venture is located.   D. apply only to a.
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    21.Global teams are characterized by low levels of diversity and high levels of geographic dispersion.  True    False   22.The three main team leadership activities in any environment are establishing the team, coaching team members, and setting team norms.  True    False   23.Team establishment involves weakly linked member identification to ensure creativity.  True    False   24.Creating an environment for team norms to come.
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  ' 91.In the process of bridging, team members:    A. discuss their similarities.   B. relate their personal histories.   C. decenter.   D. discuss their task-relevant skills.   E. A and E.     92.Virtual communication:    A. is more efficient than face-to-face communication.   B. allows a focus on tasks and less on social needs.   C. lacks the richness of face-to-face communication.   D. supports higher levels of trust than face-to-face communication.   E. allows for integrated global team development.     93.Virtual teams.
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    61.Companies that adopted the global organizational form felt that this organization would:    A. permit them to obtain cheaper labor.   B. be more capable of developing strategies to confront new global competition.   C. enable them to get lower interest rates to finance expansion.   D. all of the above.   E. two of A, B, and C.     62.As their overseas operations have increased in.
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True / False Questions  1.International companies need a new kind of leader for the international environment due to increased complexity.  True    False   2.There are more global leaders than there is demand for them.  True    False   3.A global mindset is built on a thorough knowledge of geography.  True    False   4.Leadership involves organizing a group of people in order to achieve a.
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    91.In the new strategic planning process:    A. top management is assigning strategic planning to teams of line and staff managers from the same business.   B. interaction with important customers and suppliers should be included.   C. governments and other stakeholdersshould be direct participants.   D. all of the above.   E. two of A, B, and C.     92.The new directions in planning:    A. two of B,.
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True / False Questions  1.Market screening is a modified version of environmental scanning in which the firm studies the stock market to eliminate the less desirable markets.  True    False   2.By conducting environmental scanning, a firm monitors the natural resources around the world that may affect it.  True    False   3.In environmental scanning the firm scans the world for.
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    71.A hybrid organization may result from:    A. the firm's acquiring a company with distinct products and distribution channels.   B. management's attempt to mesh product and regional expertise.   C. management's problems with a matrix organization.   D. a firm's use of SBUs.   E. none of the above.     72.The __________ organization has evolved from management's attempt to mesh product and regional and functional expertise.
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    11.Trade flows are good indicators of the magnitude of present sales.  True    False   12.Knowing the number of imports to a specific country provides a firm with a complete measure of market potential.  True    False   13.Imports to a country can be a good indicator of the potential demand for a new product.  True    False   14.During the second screening, analysts are.
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    51.To facilitate Kraft's goal of enhancing growth prospects within developing-country markets, the company:    A. moved an increasing proportion of decisions to the company's Illinois headquarters.   B. gave full profit-and-loss accountability to the business units.   C. expanded core product categories into large developing countries.   D. all of the above.   E. two of A, B, and C.     52.Organizational structure:    A. refers to the way that.
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