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Study Resources (Anthropology)

    41.The Leader-Member Exchange model is based on the assumption that leaders develop unique one-to-one relationships with each of the people reporting to them.  42.In an in-group exchange, leaders are characterized as overseers who fail to create a sense of mutual trust, respect, or common fate in in-group exchange.  43.To improve the quality.
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  60.Martin's boss is an egotistical, arrogant man. Whenever Martin goes to him with new ideas, they are always rejected. Instead the boss implements strategies and plans that further his own self-interests. Which of the following barriers is affecting Martin's communication with his boss?  A.Process barrier B.Personal barrier C.Physical barrier D.Semantic barrier E.Conceptual barrier 61.Jill asks Jennifer.
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  11.Socialized power is directed at helping others.  12.Socialized power is exhibited when managers act like "the rules" others are expected to follow don't apply to them.  13.According to French and Raven, there are five bases of power.  14.According to French and Raven's typology, threats of punishment and actual punishments give an individual reward.
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  98.Personal initiative:  A.is inconsistent with the organization's mission. B.has a short-term focus. C.takes a backseat when faced with barriers. D.is initiated by someone else and is reactive. E.is goal-directed and action-oriented. 99.According to Randolph's empowerment plan:  A.company performance information should not be shared with lower-level employees. B.a clear vision should be created for the lower-level employees to follow. C.the.
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    61.An open system is:    A.a self-sufficient entity. B.rarely capable of adaptation and growth. C.seldom capable of self-correction. D.dependent on the environment for survival. E.characterized as a well-oiled machine. 62.A _____ is a group of people working together to collectively enhance their capacities to create results that they truly care about.  A.closed system B.legacy organization C.downsized system D.traditional organization E.learning organization 63.An organization.
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  21.Responsible managers strive for socialized power while amassing personalized power.  22.Reward, coercive, and negative legitimate power tend to produce commitment.  23.Empowerment is recognizing and releasing into the organization the power that people already have in their wealth of useful knowledge, experience, and internal motivation.  24.Managers should see empowerment as a matter of degree.
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    21.According to Fiedler's contingency model, leaders can easily change their leadership style from task-motivated to relationship-motivated and vice versa.  22.According to Fiedler's contingency model, high situational control implies that the leader's decisions will produce predictable results.  23.According to Fiedler's contingency model the three dimensions of situational control are leader-member relations, task structure,.
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  11.Closed systems are capable of self-correction, adaptation, and growth.  12.Organizational theorists downplayed the environment as they used closed-system thinking to characterize organizations as either well-oiled machines or highly disciplined military units.  13.A learning organization is one that proactively creates, acquires, and transfers knowledge.  14.The self-serving bias leads to the inflated perception that management.
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  58.The _____ influence tactic involves demanding compliance or using intimidation or threats.  A.ingratiation B.consultation C.inspirational appeal D.rational persuasion E.pressure 59.Ethan tried to convince his subordinates to accept a new policy by showing them that the policy is consistent with the organizational rules and policies. He also showed them that the people above him had already supported.
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True / False Questions 1.An organization is a system of consciously coordinated activities or forces of two or more persons.  2.An organization embodies coordination of effort, a common goal, division of labor, and hierarchy of authority.  3.According to the unity of command principle, each manager should handle only one employee.  4.An organization chart is.
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  81.Which of the following is a principle for designing a horizontal organization?  A.Organize around tasks rather than complete workflow processes. B.Strengthen hierarchy and minimize the use of teams. C.Appoint process team leaders to manage internal team processes. D.Limit supplier and customer contact. E.Restrict the use of external expertise. 82.A hollow organization results from strategic application of.
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  88.A core component of the empowerment process is:  A.pushing decision-making authority down to progressively lower levels. B.dominating the employees in order to gain commitment and compliance from them. C.using reward and coercive power to produce commitment from the employees. D.emphasizing to the employees that compliance is superior to commitment. E.to prove to the employees that.
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True / False Questions 1.Mutuality of interest involves win-win situations in which one's self-interest is served by cooperating actively and creatively with potential adversaries.  2.The inspirational appeal influence tactic involves trying to build enthusiasm by appealing to others' emotions, ideals, or values.  3.The ingratiating influence tactic involves trying to getting others to participate.
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  80.According to the path-goal theory, when a manager shows concern for the well-being and needs of employees, he or she exemplifies _____ behaviors.  A.path-goal clarifying B.supportive C.interaction-facilitation D.group-oriented decision-making E.representation and networking 81.According to the path-goal theory, when a manager presents the work group in a positive light to others and maintains positive relationships with influential.
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  80._____ is the process of actively decoding and interpreting verbal messages.  A.Hearing B.Listening C.Nodding D.Speaking E.Talking 81.A _____ listener makes sense of a message by first organizing specific thoughts and actions and then integrates this information by focusing on relationships among ideas.  A.appreciative B.emphatic C.comprehensive D.discerning E.evaluative 82._____ listeners attempt to understand the main message and determine important points.  A.Evaluative B.Appreciative C.Comprehensive D.Discerning E.Empathetic 83._____ listeners listen analytically.
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  21.Teamwork is a feature of organizations designed horizontally.  22.A hollow organization results from strategic application of the trend toward outsourcing.  23.Instead of outsourcing parts of a product, a modular organization outsources its processes.  24.Virtual organizations are companies outside a company created specifically to respond to an exceptional market opportunity that is often temporary.  25.According.
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  31.As the organizations become more mechanistic, the intrinsic motivation of their members decreases.  32.Command-and-control communication characterizes the organic factory.  33.A functional structure can save money by grouping together people who need similar materials and equipment.  34.Divisional structures decrease employees' focus on customers and products.  35.A matrix structure tries to combine the advantages of functional.
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  70.A(n) _____ communication style is expressive and self-enhancing at the expense of others.  A.nonassertive B.assertive C.timid D.aggressive E.non-confrontational 71.Mark is holding Tom responsible for the company's past performance and wants to discuss the future goals with him. While communicating with Tom, Mark maintains glaring eye contact, talks in a loud voice, uses swear words and threats.
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  90.Which of the following statements about the grapevine is true?  A.It is slower than formal channels of communication. B.It encompasses all types of communication media. C.It is an isolated form of communication. D.It is a formal communication channel. E.It is 100 percent accurate. 91.Richness of media is gauged by how _____.  A.emotionally laden the information is B.much new.
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  68._____ is the ability to marshal the human, informational, and material resources to get something done.  A.Social power B.Impression management C.Line management D.Centralization E.Decentralization 69."Power in itself means nothing. I think power is the opportunity to really have an impact on your community." This statement reflects a preference for _____ power.  A.socialized B.coercive C.personalized D.reward E.expert 70."My goal is to be a.
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  111.When measuring organizational effectiveness, the _____ approach is appropriate when inputs have a traceable impact on results or output.  A.internal processes B.goal accomplishment C.stakeholder audit D.strategic constituencies E.resource acquisition 112.When measuring organizational effectiveness, the _____ approach is appropriate when organizational performance is strongly influenced by specific processes.  A.internal processes B.goal accomplishment C.stakeholder audit D.strategic constituencies E.resource acquisition 113.When measuring organizational effectiveness, the.
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  101.Brown's Corp. set a number of objectives for the quarter, including increasing productivity by 10 percent and reducing turnover by 20 percent. As a whole, the organization accomplished both these objectives. Brown's Corp. is successful according to which organizational effectiveness criterion?  A.Resource allocation B.Internal processes C.External processes D.Goal accomplishment E.Strategic constituencies satisfaction 102.According to the criterion.
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  99.Describe the sources of nonverbal behaviors that foster communication. Which types of nonverbal behaviors hinder communication?  100.Describe the application of the contingency approach to the selection of media.  101.Why do organizations need to curb the use of social media in the workplace? What sort of policies will allow them to accomplish this?      .
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  78.Individuals who obtain compliance primarily because of their formal authority to make decisions have _____ power.  A.legitimate B.expert C.referent D.reward E.coercive 79.Which of the following powers focuses constructively on job performance?  A.Coercive power B.Positive legitimate power C.Individual charismatic power D.Expert power E.Referent power 80."He will do it because I am the CEO and I say so!" This statement reflects a reliance on.
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  41.Employees seeking to avoid additional work, stress, burnout, or an unwanted transfer or promotion intentionally try to look bad at work.  42.White women typically have a greater understanding of organizational politics than do white men.  43.Organizational politics can be eliminated.  44.Employees who are strictly nonpolitical run the risk of experiencing slow promotions and.
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    Multiple Choice Questions   51.Organization theorists refer to coordination of effort, a common goal, division of labor, and a hierarchy of authority as the organization's:  A.value system. B.technical system. C.managerial system. D.structure. E.goal. 52.According to the unity of command principle:  A.managers should have a narrow span of control. B.each employee should report to only one manager. C.staff positions should outnumber line.
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  31.Empowerment is both easy to understand and implement.  32.Organizational politics involves intentional acts of influence to enhance or protect the self- interests of individuals or groups.  33.Unclear objectives and vague performance measures rarely trigger uncertainty.  34.In an organizational context, a network is an informal group bound together by the active pursuit of a.
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  71._____ is defined as the structures of accountability and responsibility used to develop and implement strategies, and the human resource practices and information and business processes that activate those structures.  A.Organizational chart B.Organizational culture C.Organizational psychology D.Organizational assimilation E.Organizational design 72.A functional structure groups together:  A.people who are experts at serving a particular need of the customers. B.people.
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    21.Inconsistencies between nonverbal signals and verbal messages create noise and promote miscommunication.  22.Leaning forward is a nonverbal cue that communicates immediacy.  23.Men and women interpret touching differently.  24.The nonverbal communication cues associated with facial expressions are consistent across different cultures.  25.Eye contact regulates the flow of communication by signaling the beginning and end of.
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  91.Which of the following is a characteristic of a mechanistic organization?  A.It has a democratic decision-making style. B.It uses a lateral communication pattern. C.It has a low degree of hierarchical control. D.It has flexible and varied tasks. E.It places a high emphasis on obedience and loyalty. 92.An organic organization has:  A.a top-down communication approach. B.specific obligations and rights.
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  41.Generally, an organization's strategic constituencies have similar interests.  42.A stakeholder audit enables management to identify all parties significantly impacted by the organization's performance.  43.The goal accomplishment approach to assessing the effectiveness of an organization is appropriate when inputs have traceable effects on outputs.  44.The internal process approach to assessing the effectiveness of an.
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  60.According to the _____ theory of leadership, leadership is something that is learned. In other words, leaders are made, not born.  A.behavioral style B.path-goal C.trait D.situational E.attribute 61.According to Peter Drucker, which of the following should be taken into consideration when improving leadership effectiveness?  A.Managers can help cultivate leadership if they start with the newest employees. B.There is.
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True / False Questions 1.All researchers agree that leadership is only defined in terms of personality and physical traits.  2.Leaders are individuals who help others accomplish their goals.  3.According to the trait approach to studying leadership, three traits—intelligence, dominance, and masculinity—are associated with leadership prototypes.  4.The transformational approach is the most popular perspective for.
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  70.The path-goal theory was originally based on the _____.  A.goal-setting theory B.need theory C.social learning theory D.equity theory E.expectancy theory 71.Jim is the daytime supervisor for an automobile assembly line. He supervises forty-five workers who perform routine jobs that require minimal training. Which of the following suggests that Jim follows the path-goal model of leadership?  A.Jim has.
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    Multiple Choice Questions   50.The _____ model depicts communication as a pipeline in which information and meaning are perfectly transferred from one person to another.  A.transmission B.normative C.garbage can D.conduit E.perceptual 51.The _____ model of communication is based on the belief that a receiver creates the meaning of a message in his or her mind, and the receiver's.
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    Multiple Choice Questions   50._____ is defined as a process whereby an individual influences others to achieve a common goal.  A.Leadership B.Management C.Power D.Socialization E.Mentoring 51.Which of the following is true about leadership?  A.It is a process between a leader and followers. B.It occurs mainly at senior levels in an organization. C.It focuses on the process of task delegation. D.It cannot be.
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    31.Good listeners resist listening to presentations of difficult subject matter.    32.Linguistic style influences perceptions about one's confidence, competence, and abilities.  33.Men are more likely to take ideas stated by women and claim them as their own.  34.Men are more likely to temper criticism with positive buffers.  35.Formal communication occurs only through vertical channels.  36.Vertical communication.
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  100.Which of the following is true about the Leader-Member Exchange (LMX) model of leadership?  A.It focuses on clarifying employees' role and task requirements and providing followers with positive and negative rewards contingent on performance. B.Leader behaviors are expected to be acceptable when employees view them as a source of satisfaction or as.
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  31.A takeaway message of House's path-goal theory is that leaders are encouraged to clarify the paths to goal accomplishment.  32.According to the full-range theory of leadership, laissez-faire leadership is the worst type of leadership.  33.Transactional leadership focuses on clarifying employees' role and task requirements and providing followers with positive and negative rewards.
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    11.Men displayed more social leadership while women displayed more task leadership.  12.Men and women use different leadership styles.  13.Traits ultimately impact leadership effectiveness.  14.Consideration involves leader behavior associated with creating mutual respect or trust and focuses on a concern for group members' needs and desires.  15.Initiating structure involves leader behavior associated with creating mutual.
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  Multiple Choice Questions 48._____ involves win-win situations in which one's self-interest is served by cooperating actively and creatively with potential adversaries.  A.Mutuality of interest B.Authoritarian management C.Personalized power D.Compliance E.Delegation 49.Adam tried to convince Ben that the sea is a saline solution by saying that sea water is salty. Which of the following influence tactics is Adam.
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    41.Management by walking around is the term used to describe a manager literally walking around the organization and talking to people across all lines of authority.  42.A two-way face-to-face conversation has the lowest media richness.  43.Impersonal static media such as newsletters and bulletin boards have high media richness.  44.Personal written static media (memos.
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  90.Which of the following types of leaderships engenders trust, seeks to develop leadership in others, exhibits self-sacrifice and serves as a moral agent?  A.Trait leadership B.Transformational leadership C.Contingency leadership D.Path-goal leadership E.Leader-member exchange leadership 91.Which of the following is true about transformational leadership?  A.It focuses on clarifying employees' role and task requirements. B.It provides followers with positive and.
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