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31) Visual, auditory, olfactory, and tactile all serve as ________

31) Visual, auditory, olfactory, and tactile all serve as ________ for a message. A) transmitters B) noise C) context D) channels 32) Jessica's best friend Helen has just moved from Toronto, Ontario, to Montreal, Quebec . They keep in touch using their computers which are equipped with webcams. When they chat they are using the.
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31) Visual, auditory, olfactory, and tactile all serve as ________
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TRUE/FALSE 1.In a 2009 U.S. census report, 19% of people five

TRUE/FALSE 1.In a 2009 U.S. census report, 19% of people five years of age or older spoke a language other than English at home. 2.Language serves other functions than directly expressing or exchanging ideas. 3.Language has little influence on the formation and expression of identity. 4.Historically, the way that people speak carries an unimaginable.
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TRUE/FALSE 1.In a 2009 U.S. census report, 19% of people five
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11.Communicative interaction, especially conversation, not important to most Mexicans. 12.Chinese will

11.Communicative interaction, especially conversation, is not important to most Mexicans. 12.Chinese will often use precise language to avoid conflict. 13.Japanese language reflects the culture's emphasis on one's social position. 14.The 'noisy, animated speech' form often associated with Arabs is normally limited to interactions with elders and superiors. 15.In professional settings, translation deals with written.
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11.Communicative interaction, especially conversation, not important to most Mexicans. 12.Chinese will
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11.A high power distance culture ____. a.holds that inequality should be

11.A high power distance culture ____. a.holds that inequality should be minimized b.believes superiors and subordinates should consider themselves equals c.believe that people are not equal but that everyone has a 'rightful place' d.powerful try to appear less powerful e.A, B, C, and D 12.In masculine-oriented cultures, women are supposed to be: a.men should be assertive, tough,.
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11.A high power distance culture ____. a.holds that inequality should be
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21.The conflict between India and Pakistan over Kashmir rooted in

21.The conflict between India and Pakistan over Kashmir is rooted in the creation of separate, sovereign states. 22.Muslim and Hindu relations remain a serious problem in modern day India. 23.The proudest period in Mexican history was when independence was won from Spain. 24.Spain's invasion of Mexico introduced Catholicism and a rigid social class.
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21.The conflict between India and Pakistan over Kashmir rooted in
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TRUE/FALSE 1.Social interaction neither arbitrary nor disorderly, but patterned by interaction

TRUE/FALSE 1.Social interaction is neither arbitrary nor disorderly, but is patterned by interaction rituals that specify normative ways of speaking and behaving in specific social contexts. 2.In North America, people tend to treat others with informality and directness. 3.The student-teacher relationship is very formal in Japan. 4.Mexican's rarely use honorific titles. 5.Cultures such as Germany.
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TRUE/FALSE 1.Social interaction neither arbitrary nor disorderly, but patterned by interaction
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11.Hijabs tend to generate more controversy in non-Muslim nations than

11.Hijabs tend to generate more controversy in non-Muslim nations than Burqas. 12.There are so many nuances to bowing in Japan that young children begin to learn this nonverbal behavior at a very young age. 13.Gestures are a nonverbal vocabulary that people use, both intentionally and unintentionally, to share their internal states. 14.The "thumbs.
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11.Hijabs tend to generate more controversy in non-Muslim nations than
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TRUE/FALSE 1.Perception learned because once you perceive something in a particular

TRUE/FALSE 1.Perception is learned because once you perceive something in a particular way, that interpretation does not usually change. 2.Perception is inaccurate because you view the world through a subjective lens influenced by culture, values, and personal experiences which tend to make you see what you want/expect to see. 3.Cultural patterns are integrated.
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TRUE/FALSE 1.Perception learned because once you perceive something in a particular
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11.The process of creating and recreating cultural identity through communication

11.The process of creating and recreating cultural identity through communication is referred to as ____. a.conditioning b.embedding c.redacting d.enacting e.morphing 12.What is the term used to describe 'a cognitive structure containing the perceiver's knowledge, beliefs, and expectancies about some human social groups? a.bigotry b.stereotyping c.prejudice d.schematization e.embedding 13.Why are stereotypes pervasive? a.human nature is evil b.natural selection c.the world is simply too complex and dynamic.
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11.The process of creating and recreating cultural identity through communication
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61) Rules governing interpersonal relationships may be A) complementary or symmetrical. B)

61) Rules governing interpersonal relationships may be A) complementary or symmetrical. B) self-oriented or other-oriented. C) content-driven or emotion-driven. D) explicit or implicit. 62) The rules that govern interpersonal relationships A) define appropriate and inappropriate communication in a given situation. B) indicate which partner is in control. C) define the impersonal or interpersonal nature of the relationship. D) describe.
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61) Rules governing interpersonal relationships may be A) complementary or symmetrical. B)
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11.Rituals ____. a.help relieve social tensions and reinforce group bonds b.be direct

11.Rituals ____. a.help relieve social tensions and reinforce group bonds b.be direct or indirect c.are instinctive d.A and B e.A, B, and C 12.____ differentiate between acceptable and unacceptable conduct. a.speculation b.rituals c.ethics d.cause and effect e.prehistories 13.Which of the following is/are core assumptions of Christianity? a.Jesus is the son of God b.pain is the gravest problem in human life c.the material world is the.
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11.Rituals ____. a.help relieve social tensions and reinforce group bonds b.be direct
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21) Your spiritual self defined as A) tangible items you own. B)

21) Your spiritual self is defined as A) tangible items you own. B) the essence of who you think you are. C) the way you act with others. D) the most important part of your self-concept. 22) Our interactions with others, associations with groups, roles we assume, and our own labels are all contributions to.
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21) Your spiritual self defined as A) tangible items you own. B)
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1) What the definition of interpersonal communication? A) It a distinctive,

1) What is the definition of interpersonal communication? A) It is a distinctive, transactual form of human communication involving mutual influence, for the purpose of managing relationships. B) It involves treating people as objects, responding to roles rather than the person, and distinctive conversations. C) It is a mechanical, transactual form of human.
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1) What the definition of interpersonal communication? A) It a distinctive,
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11.Identity normally not associated with commemorative events. 12.Stereotypes an affliction only

11.Identity is normally not associated with commemorative events. 12.Stereotypes are an affliction only of the uneducated and unintelligent. 13.Stereotypes are learned, not innate. 14.Stereotypes are resistant to change and once formed, tend to be reinforced rather than reduced through direct contact with the target group. 15.Flexible stereotyping is less problematic than inflexible stereotyping. 16.Prejudice amounts.
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11.Identity normally not associated with commemorative events. 12.Stereotypes an affliction only
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MULTIPLE CHOICE 1.If you scowl because you angry, or frown because

MULTIPLE CHOICE 1.If you scowl because you are angry, or frown because you are sad, what function of nonverbal communication are you engaged in? a.expressing internal states b.regulating interaction c.repeating d.conforming display e.informing 2.If a person say's "ok" while gesturing with a 'thumbs-up' or 'a-ok' sign, what is the function o the nonverbal communication? a.regulating b.repeating c.substituting d.creating identity e.conforming display 3.If a.
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MULTIPLE CHOICE 1.If you scowl because you angry, or frown because
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11) Which the most resistant to change? A) beliefs B) attitudes C) values D)

11) Which are the most resistant to change? A) beliefs B) attitudes C) values D) concepts 12) In what order, starting with most central to your behaviour and concept of self, and moving to least central, are attitudes, values, and beliefs? A) attitudes, values, beliefs B) beliefs, values, attitudes C) values, attitudes, beliefs D) values, beliefs, attitudes 13) Which of.
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11) Which the most resistant to change? A) beliefs B) attitudes C) values D)
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TRUE/FALSE 1.Identity important to the study of intercultural communication because it

TRUE/FALSE 1.Identity is important to the study of intercultural communication because it influences expectations about your own and others' social roles. 2.Societal identity is 'one's sense of belonging to a particular cultural or ethnic group. 3.Personal identity is what sets you apart from other out-group members and marks you as special or unique. 4.According.
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TRUE/FALSE 1.Identity important to the study of intercultural communication because it
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31.Immigrants who may have limited language skills and may come

31.Immigrants who may have limited language skills and may come from cultures with very different health care practices may be especially confused by the practices within the U.S. health care system. 32.Culture has little to do with the meanings we attach to illness and health. 33.In the supernatural/mágico/religious tradition, people may believe.
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31.Immigrants who may have limited language skills and may come
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98) What the difference between the content and relationship dimensions

98) What is the difference between the content and relationship dimensions in a communication? 99) Discuss the four myths of communication. 100) How can you improve your interpersonal communication? List the suggestions discussed in the text. Evaluate your current interpersonal communication behaviours based on these suggestions and indicate how you will improve.
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98) What the difference between the content and relationship dimensions
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71) Being "skilled" in interpersonal communication refers to A) learning principles,

71) Being "skilled" in interpersonal communication refers to A) learning principles, concepts and ideas of effective communication. B) translating knowledge about communication into action. C) selecting the right behaviour for the situation. D) using decentering to develop empathy for your partner. 72) If you have a genuine desire to improve your communication skills and you.
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71) Being "skilled" in interpersonal communication refers to A) learning principles,
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11.Identify the false statement. a.extended handshakes rare during first meetings in

11.Identify the false statement. a.extended handshakes are rare during first meetings in Brazil b.Chinese usually greet the most senior person first and use formal titles c.the traditional greeting in India is the namaste d.Western women should not offer to shake hands with Indian men e.Brazil, China, and India represent major forces in the global economy 12.Which.
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11.Identify the false statement. a.extended handshakes rare during first meetings in
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MULTIPLE CHOICE 1.The shared understanding of the meaning of communication and

MULTIPLE CHOICE 1.The shared understanding of the meaning of communication and the behaviors appropriate for specific situations reflect what basic assumption? a.communication is culturally determined b.communication is rule governed c.communication has a consequence d.communication is unavoidable e.communication is dynamic 2.Which of the following statements addressing communication rules is/are correct? a.context helps specify communication rules b.communication rules are culturally diverse c.communication.
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MULTIPLE CHOICE 1.The shared understanding of the meaning of communication and
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21.Even in today's society, some classrooms seem to be focusing

21.Even in today's society, some classrooms seem to be focusing on the differences and difficulties involved in multicultural education rather than embracing these differences. 22.Cognitive abilities are rooted in the patterns of a society. 23.Many traditional native Hawaiians believe that thinking comes from the intestines, the "gut" that links the heart and.
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21.Even in today's society, some classrooms seem to be focusing
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31.Which of the following would not help teachers communicate empathically? a.attend

31.Which of the following would not help teachers communicate empathically? a.attend to student's nonverbal and verbal behaviors b.emphasize a competitive climate c.accurately reflect and clarify feelings d.be genuine and congruent e.none 32.Ineffective communication strategies in multicultural classrooms include: a.provide lots of opportunities to discuss global issues relevant to students b.be sensitive to cultural customs that may differ from.
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31.Which of the following would not help teachers communicate empathically? a.attend
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  Match the approaches to Improve Communication Effectiveness with the definitions.

  Match the approaches to Improve Communication Effectiveness with the definitions. a.Become knowledgeable b.Become skilled c.Become motivated d.Become flexible e.Become ethical f.Become other-oriented 81) Translate knowledge into action. 82) Offer choices, establish trust, and reduce barriers to interpersonal communication. 83) Resolve to use your knowledge. 84) Learn principles, concepts, and ideas. 85) Focus on others rather than only on your needs. 86).
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  Match the approaches to Improve Communication Effectiveness with the definitions.
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11.Which of the following true about the use of the

11.Which of the following is true about the use of the Spanish language in Mexico? a.gendered nouns and pronouns emphasize males b.verb conjunctions in formal and informal speech are indistinguishable c.use of language reflects preference for indirectness d.A and C e.A, B, and C 12.These fundamental values of Chinese culture are expressed in language: a.collectivism, intra-group harmony,.
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11.Which of the following true about the use of the
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11.Jewish history replete with examples of oppression, genocide, and persecution. 12.Muhammad

11.Jewish history is replete with examples of oppression, genocide, and persecution. 12.Muhammad received his revelation from God in 610 CE. 13.Muslims belief the Torah is the infallible Word of God. 14.Islam reflects a complete way of life without making a distinction between religion and society. 15.The Bhagavad-Vita is the oldest and most fundamental scriptures.
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11.Jewish history replete with examples of oppression, genocide, and persecution. 12.Muhammad
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MULTIPLE CHOICE 1.Perception considered selective because ____. a.there too many stimuli competing

MULTIPLE CHOICE 1.Perception is considered selective because ____. a.there are too many stimuli competing for the attention of your senses b.life's lessons teach you to see the world in a particular way c.culture teaches you the meaning of most of your experiences d.once you perceive something in a particular manner that interpretation does not usually.
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MULTIPLE CHOICE 1.Perception considered selective because ____. a.there too many stimuli competing
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21.In the U.S., multicultural education includes all of the following

21.In the U.S., multicultural education includes all of the following concepts except ____. a.teaching and learning b.based on democratic principles c.affirms cultural homogeneity d.interdependent society e.B, C, and D 22.The challenge(s) of multicultural education include which of the following? a.inequality b.diverse cultural backgrounds c.rapidly changing society d.A, B, and C e.none 23.The mental processes people employ to think about and become aware.
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21.In the U.S., multicultural education includes all of the following
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11.Gestures include all of the following except: a.crossing your fingers b.thumbs up c.laughter d.pointing

11.Gestures include all of the following except: a.crossing your fingers b.thumbs up c.laughter d.pointing at a person e.A, B, and D 12.Gestures that are found in one culture and are a property of that specific culture are referred to as: a.idiosyncratic gestures b.monomorphic gestures c.universal gestures d.proprietary gestures e.orts 13.The correct way to beckon or call someone over to you nonverbally is.
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11.Gestures include all of the following except: a.crossing your fingers b.thumbs up c.laughter d.pointing
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MULTIPLE CHOICE 1.The functions of language include: a.social interaction b.social cohesion c.expressions of identity d.A

MULTIPLE CHOICE 1.The functions of language include: a.social interaction b.social cohesion c.expressions of identity d.A and B e.A, B, and C 2.Identify the correct term that refers to 'a shared set of symbols or signs that a cooperative group of people has mutually agreed to use to help create meaning.' a.language b.script c.schemata d.communication e.common mindset 3.Which of the following demonstrates the arbitrary.
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MULTIPLE CHOICE 1.The functions of language include: a.social interaction b.social cohesion c.expressions of identity d.A
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21.Vocal segregates include: a."ums" b."errs" c.moans d.groans e.A and B 22.According the spatial rules of the

21.Vocal segregates include: a."ums" b."errs" c.moans d.groans e.A and B 22.According the spatial rules of the dominant U.S. culture, two people standing approximately 3 feet apart are likely to be: a.family or a close friend b.business acquaintances c.intimate partner or significant other d.strangers e.colleagues 23.The invisible bubble that surrounds a person expands and contracts based on a person's relationship is referred to.
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21.Vocal segregates include: a."ums" b."errs" c.moans d.groans e.A and B 22.According the spatial rules of the
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11.In India, the use of first names in addressing someone

11.In India, the use of first names in addressing someone should be avoided. 12.Brazilians are generally more low-context than eastern and middle-eastern cultures, but higher context than the U.S. and northern European nations. 13.Chinese tend to think in terms of role fulfillment where employees are given a job role or title to.
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11.In India, the use of first names in addressing someone
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93) Use the four principles of media richness theory to

93) Use the four principles of media richness theory to compare a one-on-one, face-to-face communication with an e-mail communication. 94) Compare and contrast the two theories which discuss emotional content in messages sent via the internet. 95) What makes interpersonal communication inescapable? 96) Apply the helical model to explain interpersonal communication. 97) Discuss the.
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93) Use the four principles of media richness theory to
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21.The Islamic term Jihad refers to ____. a.an internal battle against

21.The Islamic term Jihad refers to ____. a.an internal battle against one's baser instincts b.acts that defend Islam or furthers its cause c.a complete way of life d.A and B e.A, B, and C 22.Identify the statement that is not correct about Hinduism. a.world's oldest known religion b.highly monolithic c.created before people maintained written records d.originated in what is now.
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21.The Islamic term Jihad refers to ____. a.an internal battle against
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11.Countries whose cultures reflect a comfort with uncertainty (low uncertainty

11.Countries whose cultures reflect a comfort with uncertainty (low uncertainty avoidance) include Greece, Portugal, and Guatemala. 12.Cultures with high power distance emphasize status differences. 13.The United States is among the top five countries for high power distance. 14.A society is called feminine when emotional gender roles overlap?both men and women are expected to.
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11.Countries whose cultures reflect a comfort with uncertainty (low uncertainty
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88) Describe the difference between interpersonal communication and impersonal communication

88) Describe the difference between interpersonal communication and impersonal communication and give an example for both. 89) Give an example that illustrates the difference between literal and psychological noise and explain. 90) Compare and contrast communication as action, interaction, and transaction. 91) Define mediated interpersonal communication and give an example. 92) How does mediated.
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88) Describe the difference between interpersonal communication and impersonal communication
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41) Systems Theory helps us understand that A) the transactional communication

41) Systems Theory helps us understand that A) the transactional communication model is static. B) a change in any aspect (source, receiver, context, channel, etc) of the system, may potentially influence all other aspects of the system. C) a change in any aspect (source, receiver, context, channel, etc) of the system, does not.
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41) Systems Theory helps us understand that A) the transactional communication
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MULTIPLE CHOICE 1.Identity ____. a.abstract b.unidimensional c.dynamic d.A and C e.A, B, and C 2.Identity has been

MULTIPLE CHOICE 1.Identity is ____. a.abstract b.unidimensional c.dynamic d.A and C e.A, B, and C 2.Identity has been defined as: a.a person's self-definition as a separate and distinct individual, included behaviors, attitudes, and beliefs b.the concept of who we are c.in-group and out-group communication d.A and B e.A, B, and C 3.Perceptions of self that set you apart from other people and life-forms.
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MULTIPLE CHOICE 1.Identity ____. a.abstract b.unidimensional c.dynamic d.A and C e.A, B, and C 2.Identity has been
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51) Media Richness Theory describes the richness of a communication

51) Media Richness Theory describes the richness of a communication channel using four criteria.  Which of the following is NOT one of those criteria? A) the amount of feedback that the communicators can receive B) the number of cues that the channel can convey and that can be interpreted by a receiver C).
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51) Media Richness Theory describes the richness of a communication
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21) Which of the following models of human communication the

21) Which of the following models of human communication is the oldest and most simplistic? A) communication as action B) communication as interaction C) communication as transaction D) communication as contraction 22) The message transfer model of communication portrays human communication as a A) revolving process. B) linear process. C) circular process. D) helical process. 23) What is encoding? A) putting.
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21) Which of the following models of human communication the
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21.The strongest level of expressed prejudice ____. a.physical attacks b.avoidance c.discrimination d.antilocution e.extermination 22.

21.The strongest level of expressed prejudice is ____. a.physical attacks b.avoidance c.discrimination d.antilocution e.extermination 22.When a particular group of people are singled out to bear the blame for certain events or circumstances, this type of prejudice is caused by: a.scapegoating b.societal sources c.maintaining social identity d.reinforcing cultural identity e.C and D 23.Which of the following is not true about racism? a.racism is only.
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21.The strongest level of expressed prejudice ____. a.physical attacks b.avoidance c.discrimination d.antilocution e.extermination 22.
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MULTIPLE CHOICE 1.Worldview deals with all of the following types of

MULTIPLE CHOICE 1.Worldview deals with all of the following types of questions except: a.what is the purpose of life? b.what is the right way to live? c.where did I park my car? d.what is the nature of good and evil? e.how did life begin? 2.Which of the following best describes the relationship between worldview, culture, and intercultural.
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MULTIPLE CHOICE 1.Worldview deals with all of the following types of
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TRUE/FALSE 1.Worldview an all-encompassing picture of reality based shared assumptions about

TRUE/FALSE 1.Worldview is an all-encompassing picture of reality based on shared assumptions about how the world works. 2.Secular humanism denies 'miracles' and rejects the idea of supernatural beings. 3.Secular humanism, unlike religious worldviews, does not have a set of ethical standards. 4.Spirituality and religion are both experienced within a social institution. 5.Religion deals with both.
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TRUE/FALSE 1.Worldview an all-encompassing picture of reality based shared assumptions about
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21.Muslim women seldom touch or touched by members outside of

21.Muslim women seldom touch or are touched by members outside of their family. 22.African Americans tend to use less inflection and vocal range than most white Americans. 23.When we talk about the pitch, tone, rate, and tempo of speech, we are referring to vocal characterizers. 24.Umms, ers, likes, and you knows in a.
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21.Muslim women seldom touch or touched by members outside of
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TRUE/FALSE 1.Many of the critical meanings generated in human encounters elicited

TRUE/FALSE 1.Many of the critical meanings generated in human encounters are elicited by touch, glance, vocal nuance, etc., with or without accompanying words. 2.Whether it is fear, joy, anger, or sadness, your posture, face, and eyes convey your feelings without you having to utter a word. 3.Nonverbal behavior has little role in regulating.
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TRUE/FALSE 1.Many of the critical meanings generated in human encounters elicited
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