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58) Which of the following activities is included in customer relationship management? A) procurement B) marketing C) bill of materials D) payroll 59) Which of the following activities is included in human resources? A) capacity planning B) call center support C) benefits administration D) cash management 60) The customization of enterprise resource planning software to meet different customer requirements without.

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  • Accounting
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58) Relational databases represent relationships using ________. A) foreign keys B) file systems C) metadata D) unique identifiers 59) Metadata are ________. A) code used for server-side processing B) error logs of databases C) data that describe data D) encrypted data transmissions 60) A(n) ________ is a program used to create, process, and administer a database. A) operating system B) DBMS C) information.

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  • 58) Relational databases represent relationships using ________. A) foreign keys B) file
  • Accounting
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68) The inherent processes defined in an enterprise resource planning system are also known as ________. A) inbound processes B) stored procedures C) transaction logs D) process blueprints 69) Which of the following is an organizational benefit of using an enterprise resource planning system? A) It maintains individual databases for each department. B) It facilitates data sharing.

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  • Accounting
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51) ________ consist(s) of electronic components and related gadgetry that input, process, output, and store data according to instructions encoded in computer programs. A) Software B) Hardware C) Programs D) Operating systems 52) ________ are small, portable magnetic storage devices that can be used to transfer data from one computer to another. A) Cloud servers B) Thumb.

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  • 51) ________ consist(s) of electronic components and related gadgetry that
  • Accounting
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68) The database administrator of an organization constantly manages the processing rights and responsibilities of employees. This is an example of a(n) ________ task. A) development B) recovery C) adaptation D) operational 69) Which of the following database administration tasks is related to adaptation? A) monitoring backup procedures B) conducting training for users C) monitoring database performance D) managing.

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  • 68) The database administrator of an organization constantly manages the
  • Accounting
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63) At the sandwich outlet where Betty works, assembling the submarine sandwiches is her responsibility. Betty is responsible for the ________ processes in the outlet. A) human resources B) operations C) inbound logistics D) service 64) ________ processes collect, store, and distribute products to buyers. A) Sales and marketing B) Outbound logistics C) Service D) Operations 65) The sales process.

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11) Enterprise resource planning systems provide a set of industry-leading processes that cannot be integrated with each other. 12) Businesses have been using information systems to support their processes well before the Internet was invented. 13) Material requirements planning provided financial tracking capabilities and the opportunity to schedule equipment and facilities. 14) To.

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  • Accounting
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43) ________ processes are commonplace, routine, everyday business processes. A) Strategic B) Managerial C) Operational D) Transformational 44) James works at a local electronics store. He is responsible for ordering supplies, paying bills, and informing regular customers about the latest products that are available. James is responsible for the ________ processes at.

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  • 43) ________ processes commonplace, routine, everyday business processes. A) Strategic B)
  • Accounting
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100) What are human resources processes? Give examples of operational, managerial, and strategic human resources processes. 101) What are technology development processes? Give examples of such processes at the operational, managerial, and strategic level. 102) How can the management improve processes using process objectives? 103) Explain the advantages and disadvantages of automating a.

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  • 100) What human resources processes? Give examples of operational, managerial,
  • Accounting
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11) Operating systems generally do little application-specific work. 12) Unix is generally regarded as being more easy to use than Windows. 13) Mac OS is the operating system used on the iPhone, iPad, and iPod Touch. 14) Vertical-market application software provides capabilities that can be applied across all organizations and industries. 15) Machine code.

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  • 11) Operating systems generally do little application-specific work. 12) Unix generally
  • Accounting
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73) A managerial technology development process includes ________. A) authorizing types of incentives and deciding organizational structure B) testing whether a newly developed software can handle thousands of possible keystroke entries C) deciding if a particular technology will be purchased or developed by the company D) estimating the time required for each step in.

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  • 73) A managerial technology development process includes ________. A) authorizing types
  • Accounting
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