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Accounting Expert Answers & Study Resources : Page 226

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96) An example of an organizational complementary asset is A) using the appropriate business model. B) a collaborative work environment. C) laws and regulations. D) all of the above. 97) An example of a social complementary asset is A) technology and service firms in adjacent markets. B) training programmes. C) distributed decision-making rights. D) all of the above. 98) Disciplines.

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  • 96) An example of an organizational complementary asset is A) using
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56) The six important business objectives of information technology are new products, services, and business models; customer and supplier intimacy; survival; competitive advantage; operational excellence; and improved ________. A) flexibility B) decision making C) business practices D) efficiency 57) ________ refer to the set of logically related tasks and behaviours that organizations develop over time.

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  • 56) The six important business objectives of information technology new
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41) Enterprise systems often include transactions with customers and vendors. 42) Supply chain management systems are more externally oriented than enterprise systems. 43) Maintaining online directories of employees with special areas of expertise is one application of knowledge management systems. 44) CN reduced costs and improved customer service significantly because it had learned.

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  • 41) Enterprise systems often include transactions with customers and vendors. 42)
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56) Identifying customers is a responsibility of the ________ function. A) finance and accounting B) human resources C) manufacturing and production D) sales and marketing 57) Producing bills of materials is a business process within the ________ function. A) finance and accounting B) human resources C) manufacturing and production D) sales and marketing 58) Which of the following is an.

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  • 56) Identifying customers a responsibility of the ________ function. A) finance
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187) Define operational excellence. How can information systems help achieve it? 188) You work for an auto manufacturer and distributor. How could you use information systems to achieve greater customer intimacy? 189) Studies of returns from information technology investments show that there is considerable variation in the returns firms receive. How does.

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  • 187) Define operational excellence. How can information systems help achieve
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116) Fulfilling a customer order involves a complex set of steps that requires the close coordination of the ________ functions. A) sales, accounting, and manufacturing B) production, accounting, and manufacturing C) sales, production, and manufacturing D) sales, accounting, and production 117) A ________ captures purchase and payment data at a physical location where goods or.

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116) ________ is the physical equipment used for input, processing, and output activities in an information system. A) Computer hardware B) Computer software C) Data management technology D) A network 117) ________ assets are those assets required to derive value from a primary investment. A) Complementary B) Liquid C) Current D) Primary 118) Investments in organization.

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  • 116) ________ the physical equipment used for input, processing, and
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1) Operational management is responsible for directing the day-to-day operations of the business and therefore needs transaction-level information. 2) Deciding whether to introduce a new product line is the responsibility of an operational manager. 3) Business processes refer to the manner in which work is organized, coordinated, and focused to produce a.

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  • 1) Operational management responsible for directing the day-to-day operations of
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31) Information systems literacy describes the behavioural approach to information systems, whereas computer literacy describes the technical approach. 32) The dimensions of information systems are management, organizations, and information technology. 33) Knowledge workers assist with paperwork at all levels of the firm. 34) In order to understand how a specific business firm uses.

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  • 31) Information systems literacy describes the behavioural approach to information
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187) How can a good CRM system increase profits for a company? 188) What is the connection between organizations, information systems, and business processes? 189) What are cross-functional business processes? Give an example. 190) The retail home improvement chain you work for, DIY Discount, has noticed that one of its brands of faucets.

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  • 187) How can a good CRM system increase profits for
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106) Which of the following would NOT be used as an input for an information system? A) digital dashboard B) handheld computer C) bar-code scanner D) cell phone 107) Which field of study focuses on both a behavioural and technical understanding of information systems? A) sociology B) operations research C) economics D) management information systems 108) The three principle levels.

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  • 106) Which of the following would NOT be used as
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31) Standard operating procedures are precise rules, procedures, and practices that have been developed to cope with virtually all expected situations. 32) People in organizations occupy different positions with similar specialties, concerns, and perspectives. 33) Political resistance is one of the great difficulties of bringing about organizational change. 34) All organizations are.

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  • 31) Standard operating procedures precise rules, procedures, and practices that
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56) Which of the following is an example of a disruptive technology? A) digital photography B) a new version of Microsoft Excel C) a third generation iPod D) an all-in-one printer 57) Which of the following would NOT be considered a disruptive technology? A) instant messaging B) e-mail C) Internet telephony D) PCs 58) The interaction between information systems and.

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  • 56) Which of the following an example of a disruptive
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158) Important ________ investments, such as the Internet and the supporting Internet culture, educational systems, network and computing standards, regulations and laws, and the presence of technology and service firms, are important. 159) The disciplines that contribute to the ________ approach are computer science, management science, and operations research. 160) ________ research.

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  • 158) Important ________ investments, such as the Internet and the
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76)  ________ are computer-based simulated environment intended for its users to inhabit and interact via graphical representations called avatars. A) Wikis B) Virtual worlds C) Social networking D) E-mail 77)  ________ are online communities for expanding users' business or social contacts by making connections through their mutual business or personal connections. A) Wikis B) Virtual worlds C) Social.

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  • 76)  ________ computer-based simulated environment intended for its users to
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86) Networking and telecommunications technologies, along with computer hardware, software, data management technology, and the people required to run and manage them, constitute an organization's A) data management environment. B) networked environment. C) IT infrastructure. D) information system. 87) An example of a business using information systems to create new products and services is A) Walmart's.

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  • 86) Networking and telecommunications technologies, along with computer hardware, software,
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