Accounting Expert Answers & Study Resources : Page 219

149) ________ systems enable the firm to model its existing supply chain, generate demand forecasts for products, and develop optimal sourcing and manufacturing plans. 150) ________ systems manage the flow of products through distribution centres and warehouses to ensure that products are delivered to the right locations in the most.

1) Enterprise systems feature a set of integrated software modules and a central database that enables data to be shared by many different business processes and functional areas throughout the enterprise. 2) Enterprise software is built around thousands of predefined business processes that reflect best practices. 3) If the enterprise software.

41) Exchanges proliferated during the early years of e-commerce, but many have failed, in part because they encouraged competitive bidding that drove prices down. 42) Automobile manufacturing is an example of a vertical market. 43) Building a successful e-commerce site requires a keen understanding of business, technology, and social issues, as.

74) The act of engaging consumers in a dialog that dynamically adjusts the experience to the individual describes which dimension of e-commerce technology? A) ubiquity B) personalization/customization C) richness D) interactivity 75) The integration of video, audio, and text marketing messages into a single marketing message and consumer experience describes which dimension of e-commerce.

1) E-commerce is ubiquitous, meaning that is it available just about everywhere, at all times. 2) Marketspace is a marketplace extended beyond traditional boundaries and removed from a temporal and geographic location. 3) The first wave of e-commerce transformed the business world of books, music, and air travel. 4) In the second wave.

137) ________ electronic commerce involves consumers selling directly to consumers. 138) The use of handheld wireless devices for purchasing goods and services from any location has been termed ________. 139) E-commerce Web sites have ________ to track a shopper's every step through an online store. 140) ________ enables the computer-to-computer exchange.

179) Smartphones share the same ________ weaknesses as other Internet devices and are vulnerable to malicious software and penetration from outsiders. 180) Popular IM applications for consumers do not use a ________ for text messages, so they can be intercepted and read by outsiders during transmission over the public Internet. 181) Many.

31) Disintermediation provides major benefits to the distributor. 32) In general, for digital goods, the marginal cost of producing another unit is about zero. 33) An information broker provides product, pricing, and availability information to individuals and businesses and generates revenue from advertising or from directing buyers to sellers. 34) A.

74) When tailoring a particular aspect of a system to the way a company does business, enterprise software can provide the company with A) configuration tables. B) project workbooks. C) data dictionaries. D) middleware. 75) In order to achieve maximum benefit from an enterprise software package, a business A) customizes the software to match all.

139) The term ________ is typically used to denote a hacker with criminal intent. 140) ________ is the intentional disruption, defacement, or even destruction of a Web site or corporate information system. 141) ________ also may involve redirecting a Web link to an address different from the intended one, with the.

117) ________ refers to the use of the Internet and the Web to transact business. 118) E-commerce is ________, meaning that is it available just about everywhere, at all times. 119) The result is called a ________, a marketplace extended beyond traditional boundaries and removed from a temporal and geographic.

64) In addition to reducing costs, supply chain management systems help increase ________. A) expenses B) sales C) inventory D) taxes 65) Betty is using a new system at work. She finds that it really has improved her effectiveness in using data, tools, and systems to enhance collaboration between a company and its selling.

188) Identify two supply chain models. Which is better? 189) Identify two types of customer relationships management applications. 190) Identify five benefits of customer relationship management systems. 191) You have been hired by Santori, Inc., a small company that imports and distributes an Italian sparkling water. The company is interested in what.

54) Information ________ refers to the complexity and content of a message. A)  richness B) interactivity C) ubiquity D) global reach 55) Internet/Web technology is available everywhere: at work, at home, and elsewhere via mobile devices, anytime. This best describes ________. A) social technology B) interactivity C) ubiquity D) global reach 56) The marketspace includes, potentially, billions of.

84) A distortion of information about the demand for a product as it passes from one entity to the next across the supply chain is called the ________ effect. A) replenishment B) bullwhip C) ripple D) exponential 85) Supply chain software can be classified as either supply chain ________ systems or supply chain ________.

160) What is the most profound way in which e-commerce and the Internet has changed the relationship between companies and their customers? Support your answer. 161) List and describe at least five different Internet business models. Which of these models do you think is the most risky for a dot-com.

159) ________ uses many of the same data, tools, and systems as customer relationship management to enhance collaboration between a company and its selling partners. 160) ________ software deals with employee issues that are closely related to CRM, such as setting objectives, employee performance management, performance-based compensation, and employee training..

139) Goods start out as ________ and, as they move through the supply chain, are transformed into intermediate products, and finally, into finished products. 140) Nike's contract suppliers do not ________ runners from scratch. 141) The ________ portion of the supply chain includes the company's suppliers, the suppliers' suppliers, and.

164) List and describe the three major types of electronic commerce. Which do you think is ultimately the most valuable to the individual consumer? Support your answer. 165) What methods could a portal use to generate revenue? Which do you think might be most successful, and why? 166) You are consulting for.

169) Malicious software programs referred to as ________ include a variety of threats such as computer viruses, worms, and Trojan horses. 170) ________ is a crime in which an imposter obtains key pieces of personal information to impersonate someone else. 171) ________ is the scientific collection, examination, authentication, preservation, and analysis.

197) How is the security of a firm's information system and data affected by its people, organization, and technology? Is the contribution of one of these dimensions any more important than the other? Why? 198) Robert is in charge of security and control at his financial trading firm. He needs to.

64) TextbooksRus.com is an e-commerce business that creates revenue by selling technical manuals and books online. Their customers are people from technical fields who shop there because of the specialization of TextbooksRus. Which business model best describes the way this business participates in e-commerce? A) playpure B) bricks and clicks C) clicks-and-mortar D) pureplay 65).

11) Price discrimination is selling the same goods, or nearly the same goods, to different targeted groups at similar prices. 12) E-commerce technologies permit personalization. 13) The technology also permits customization is changing the delivered product or service based on a user's preferences or prior behaviour. 14) In dynamic pricing, the.

200) Bob wants to use encryption tools in his firm but he is not sure if he should use public key or private key encryption. He really doesn't understand the differences between the two. Describe the two types of encryption for Bob. 201) Your company notices that many of its employees.

184) Identify and describe three major enterprise applications. .

21) Many existing retail firms, such as Canadian Tire, Office Depot, The Bay, and the National Post have developed Web sites as extensions of their traditional bricks-and-mortar businesses, these businesses represent a hybrid clicks-and-mortar business model. 22) Business-to-Business (B2B) electronic commerce involves retailing products and services to individual shoppers. 23) Business-to-business.

159) A ________ is a device about the size of a credit card that contains a chip formatted with access permission and other data. 160) ________ uses systems that read and interpret individual human traits, such as fingerprints, irises, and voices, in order to grant or deny access. 161) A.

129) A practice in which eavesdroppers drive by buildings or park outside and try to intercept wireless network traffic is referred to as ________. 130) ________ refers to the policies, procedures, and technical measures used to prevent unauthorized access, alteration, theft, or physical damage to information systems. 131) ________ are methods, policies,.

169) ________ modules in CRM systems help sales staff increase their productivity by focusing sales efforts on the most profitable customers, those who are good candidates for sales and services. 170) ________ CRM includes customer-facing applications such as tools for sales force automation, call centre and customer service support, and.

104) Building a successful e-commerce site requires a keen understanding of ________, as well as a systematic approach. A) digital, technology, and cultural issues B) digital, technology, and social issues C) business, technology, and cultural issues D) business, technology, and social issues 105) If you have some experience with computers, you might decide ________. A).

149) ________ defects cannot be achieved in larger programs. 150) Many firms are reluctant to spend heavily on security because it is not directly related to ________. 151) ________ controls are specific controls unique to each computerized application, such as payroll or order processing. 152) ________ controls establish that data.

147) A(n) ________ business model has the Web site as an extension of a traditional bricks-and-mortar business. 148) A(n) ________ is another term for a private industrial network. 149) Building a successful e-commerce site requires a keen understanding of business, technology, and social issues, as well as a ________ approach. 150) If.

21) Supply chain management may need to reflect foreign government regulations and cultural differences. 22) Many, especially smaller companies, still share product information over the phone, via e-mail, or through faxes. 23) In addition to reducing costs, supply chain management systems help increase sales. 24) A touch point (also known.

114) ________ integrate(s) multiple applications from multiple business functions, business units, or business partners to deliver a seamless experience for the customer, employee, manager, or business partner and provide a greater degree of cross-functional integration than the traditional enterprise applications. A) PRM software B) SFA software C) ERP suites D) Service platforms 115) Enterprise.

192) Why is software quality important to security. What specific steps can an organization take to ensure software quality? 193) Hackers and their companion viruses are an increasing problem, especially on the Internet. What are the most important measurers for a firm to take to protect itself from this? Is.

11) Inefficiencies in the supply chain, such as parts shortages, underutilized plant capacity, excessive finished goods inventory, or high transportation costs, are caused by inaccurate or untimely information. 12) If a manufacturer had perfect information about exactly how many units of product customers wanted, when they wanted them, and when.

41) CRM software can help organizations identify high-value customers for preferential treatments. 42) Analytical CRM uses a customer data warehouse and tools to analyze customer data collected from the firm's customer touch points and from other sources. 43) Enterprise systems require fundamental changes in the way the business operates. 44) Around.

84) Reducing the business process layers in a distribution channel is called A) disintermediation. B) BPR. C) market segmentation. D) network effects. 85) Digital goods are goods that are A) produced digitally. B) sold over digital networks. C) delivered digitally. D) used with digital equipment. 86) Compared to traditional goods, digital goods have A) greater pricing flexibility. B) lower marketing costs. C) higher.

54)  John is looking at the business processes that are critical in his firm. The processes include general ledger, accounts payable, accounts receivable, fixed assets, cash management and forecasting, product-cost accounting, cost-centre accounting, asset accounting, tax accounting, credit management, and financial reporting. Which of the business processes supported by enterprise.

193) John is going to a conference to get training in the area of enterprise systems. Upon his return he needs to be able to instruct upper management at his firm on "How do enterprise systems help businesses achieve operational excellence?" Describe how he should answer that question. 194) Robert.

94) Companies with effective supply chain management systems can expect A) improved customer service and responsiveness. B) cost reduction. C) reduced inventory levels. D) all of the above. 95) A ________ is a method of interaction with a customer, such as telephone or customer service desk. A) point of presence B) touch point C) sales point D) client.

129) ________ is built around thousands of predefined business processes that reflect best practices. 130)  A firm would use ________ tables provided by the software to tailor a particular aspect of the system to the way it does business. 131) Enterprise software is unusually complex, and extensive ________ may degrade.

31) Safety stock acts as an inexpensive buffer for the lack of flexibility in the supply chain. 32) The bullwhip effect is the distortion of information about the demand for a product as it passes from one entity to the next across the supply chain. 33) Supply chain execution systems enable.

195) What is a digital certificate? How does it work? 196) Define a fault-tolerant computer system and a high-availability computer system. How do they differ? When would each be used? .

190) Three major concerns of system builders and users are disaster, security, and human error. Of the three, which do you think is most difficult to deal with? Why? 191) What are the security challenges faced by wireless networks? .

185) What are the benefits of enterprise systems? What are the challenges of enterprise systems? 186) Identify two classifications for supply chain software. For each classification, identify five capabilities. 187) What additional complexities are faced in global supply chains? How does the Internet help in managing global supply chains? .

127) Merchants to segment the market into groups who are willing to pay different prices and permits merchants to engage in ________, selling the same goods, or nearly the same goods, to different targeted groups at different prices. 128) E-commerce technologies permit ________. Merchants can target their marketing messages to.

188) Discuss the issue of security challenges on the Internet as that issue applies to a global enterprise. List at least five Internet security challenges. 189) How can a firm's security policies contribute and relate to the six main business objectives? Give examples. .

94) Businesses retailing products and services directly via the Internet to individual consumers best describes A) B2B electronic commerce. B) C2C electronic commerce. C) M-commerce. D) B2C electronic commerce. 95) Consumers selling goods and services electronically to other consumers best describes: A) disintermediation. B) C2C electronic commerce. C) M-commerce. D) B2C electronic commerce. 96) Tools that record customer activities at.

104) Selling a customer with a checking account a home improvement loan is an example of A) operational CRM. B) direct marketing. C) cross-selling. D) cross-channel promotions. 105) Which of the following is an important capability for service processes that is found in most major CRM software products? A) returns management B) lead management C) account management D).