Accounting Expert Answers & Study Resources : Page 218

136) By presenting data in graphical form, ________ tools help users see patterns and relationships in large amounts of data that would be difficult to discern if the data were presented as traditional lists of text. 137) ________ are a special category of DSS that use data visualization technology to.

91) Investment workstations A) provide engineers, designers, and factory managers with precise control over industrial design and manufacturing. B) provide an important source of expertise for organizations. C) allow groups to work together on documents. D) are used in the financial sector to analyze trading situations instantaneously and facilitate portfolio management. 92) Which of the.

51) Jane is a management consultant. She has been working in the area of resource allocation. Through experience she knows the best way to utilize non cash assets. She is the only member of her firm who knows this. Which type of knowledge does this scenario represent? A) static B) dynamic C) tacit D).

76) ________ provide(s) a methodology and tools for dealing with the organization's ongoing need to revise—and ideally optimize—its numerous internal business processes and processes shared with other organizations. A) BPR B) BPM C) CASE tools D) TQM 77) Enabling organizations to make continual improvements to many business processes and to use processes as the.

66) Eddy has decided on a conversion strategy to the new system. In this strategy, it replaces the old system entirely with the new system on an appointed day. It is a very risky approach that can potentially be more costly than running two systems in parallel if serious problems.

154) In ________, the inference engine begins with the information entered by the user and searches the rule base to arrive at a conclusion. 155) ________ is thought to be the collective and individual experience of applying knowledge to the solution of problems. 156) ________ is explicit knowledge that exists in.

134) ________ are specialized systems built for engineers, scientists, and other knowledge workers charged with discovering and creating new knowledge for a company. 135) Knowledge management also includes a diverse group of ________, such as data mining, expert systems, neural networks, fuzzy logic, genetic algorithms, and intelligent agents. 136) ________.

81) Once a knowledge taxonomy is developed, documents are all ________ with the proper classification. A) tagged B) linked C) tupled D) referenced 82) Which of the following statements about the use of wikis by firms is NOT true? A) They are inexpensive and easy to implement. B) Users are able to modify wiki content contributed.

11) In their informational role, managers act as entrepreneurs by initiating new kinds of activities; they handle disturbances arising in the organization; they allocate resources to staff members who need them; and they negotiate conflicts and mediate between conflicting groups. 12) High-quality decisions require high-quality information. 13) Even with timely, accurate.

111) ________ systems include Internet-based collaboration environments such as Google Sites and IBM's Lotus Notes, social networking, e-mail, and instant messaging. A) CAD B) Virtual reality C) Fuzzy logic D) Collaboration 112) We live in an information economy in which the major source of wealth and prosperity is the production and distribution.

21) GDSS effectiveness depends on the nature of the problem and the group and on how well a meeting is planned and conducted. 22) The balanced score card is a framework for operationalizing a firm's strategic plan by focusing on measurable outcomes on four dimensions of firm performance. 23) ESS have the.

11) The systems design would include a feasibility study to determine whether that solution was feasible or achievable from a financial, technical, and organizational standpoint. 12) Systems design is the analysis of the problem that the organization will try to solve with an information system. 13) The information requirements of.

103) Business ________ and analytics are products defined by technology vendors and consulting firms. A) information B) intelligence C) vendors D) consulting 104) Businesses must deal with both ________ and unstructured data from many different sources, including mobile devices and the Internet. A) timely B) structured C) accurate D) rich 105) The underlying foundation of business intelligence is a.

1) The most common form of IT-enabled organizational change is automation. 2) Calculating paycheques and payroll registers, giving bank tellers instant access to customer deposit records are both examples of early automation. 3) A paradigm shift involves rethinking the nature of the business and the nature of the organization. 4) Many companies today.

31) The first stage in Simon's decision-making process model is the design stage. 32) The classical model of management does not address what exactly managers do when they plan, decide things, and control the work of others. 33) MIS typically produce fixed, regularly scheduled reports based on data extracted and summarized from.

124) Knowledge residing in the minds of employees that has not been documented is called ________. 125) Knowledge that has been documented is called ________. 126) ________ refers to the set of business processes developed in an organization to create, store, transfer, and apply knowledge. 127) The ________ knowledge management systems.

41) End-user-developed systems can be completed more rapidly than those developed through the conventional systems lifecycle. 42) One advantage of fourth-generation tools is that they can easily handle processing large numbers of transactions or applications with extensive procedural logic and updating requirements. 43) In some forms of outsourcing, a company hires an.

1) Many decisions have elements of both types of decisions and are semistructured, where only part of the problem has a clear-cut answer provided by an accepted procedure. 2) Senior executives face many unstructured decision situations, such as establishing the firm's five- or ten-year goals or deciding new markets to enter. 3).

31) The system is not in production until conversion is complete. 32) Documentation reveals how well the system has met its original objectives. 33) A data flow diagram offers a logical and graphical model of information flow, partitioning a system into modules that show manageable levels of detail. 34) A structure chart is.

169) Buymore Inc. is looking for new channels and ways to sell more products. They have seen a real change in how their customers communicate. They have noticed that 50 percent of their customers have smartphones of some sort. Buymore is wanting to know, what is the role of m-commerce.

163) Describe MIS and DSS and differentiate between them. 164) What is the business value of a DSS? 165) If both contemporary ESS and DSS incorporate tools for modeling and analysis, what qualities distinguish the two types of system? 166) What is a GIS? Describe at least three ways in which a GIS.

11) Knowledge management also includes a diverse group of intelligent techniques, such as data mining, expert systems, neural networks, fuzzy logic, genetic algorithms, and intelligent agents. 12)  Enterprise content management systems help organizations manage both types of information. 13) Major enterprise content management systems also enable users to access external.

71) What is meant by the statement "knowledge is sticky"? A) Knowledge is hard to move. B) Knowledge is universally applicable. C) Knowledge works only in certain situations. D) Knowledge is intangible. 72) Which of the following is NOT one of the main four dimensions of knowledge described in the chapter? A) Knowledge is a.

1) Wisdom is thought to be the collective and individual experience of applying knowledge to the solution of problems. 2) Wisdom management refers to the set of business processes developed in an organization to create, store, transfer, and apply knowledge. 3) The second knowledge management systems sought to build corporate.

156) Business ________ toolset is a set of software tools are used to analyze data and produce reports, respond to questions posed by managers, and track the progress of the business using key indicators of performance. 157) MIS, DSS, and ESS deliver information and knowledge to different people and levels.

61) ________ management systems are general-purpose firm-wide efforts to collect, store, distribute, and apply digital content and knowledge. A) Intelligent knowledge B) Knowledge network C) CAD D) Enterprise-wide knowledge 62) ________ automates the creation and revision of designs, using computers and sophisticated graphics software A) Intelligent knowledge B) Knowledge network C) CAD D) Enterprise-wide knowledge 63) ________.

146) A(n) ________ decision is repetitive and routine, for which known algorithms provide solutions. 147) The third stage in Simon's description of decision making is ________. 148) The concept of management ________ describes situations in which managers act on biases that reject information that does not conform to their expectations. 149) A(n) ________.

101) Virtually all expert systems deal with problems of A) policy development. B) classification. C) logic and control. D) high complexity. 102) Expert systems are expensive and time-consuming to maintain because A) their rule base is so complex. B) they rely on equipment that becomes outdated. C) their rules must be reprogrammed every time there is a change.

41) Collaboration systems include Internet-based collaboration environments such as Google Sites and 42) We live in an information economy in which the major source of wealth and prosperity is the production and distribution of information and knowledge. 43) Knowledge management has become an important theme at many large business firms.

180) Identify three important qualities or capabilities of knowledge work systems. 181) Discuss the concept of virtual reality, especially with regard to VRML and its applications in the business arena. 182) What is the difference between a neural network, fuzzy logic, and genetic algorithms? Which would be most useful to an organization.

56) The four kinds of structural organizational change enabled by IT, in order from least to most risky, are A) rationalization, automation, reengineering, and redesigning. B) rationalization, automation, reengineering, and paradigm shift. C) automation, rationalization, reengineering, and paradigm shift. D) automation, redesigning, restructuring, and paradigm shift. 57) The local bank has.

173) What management, organization, and technology issues had to be addressed when developing an ESS dashboard? 174) Explain the following statement, "Business intelligence" is a term used by hardware and software vendors and information technology consultants to describe the infrastructure for warehousing, integrating, reporting, and analyzing data that comes from.

183) What do you see as the challenges in setting up a knowledge management system? 184) You have been hired by a small architectural firm interested in implementing a knowledge management system. What features do you think would be of most benefit to them? 185) Jane works for a large consulting company..

63) Robert is getting great information from his system. It is accurate information, but for some reason Robert continues to make bad decisions. This case illustrates which main reason of why investments in technology don't always produce positive results? A) information quality B) management filters C) organizational culture D) lack of resources 64) Helen is.

83) The role of liaison falls into which of Mintzberg's managerial classifications? A) decisional B) informational C) interpersonal D) symbolic 84) The role of entrepreneur falls into which of Mintzberg's managerial classifications? A) decisional B) informational C) interpersonal D) symbolic 85) According to Mintzberg, managers in their informational role act as A) figureheads for the organization. B) leaders. C) nerve centres of the.

144) Knowledge workers usually have high levels of education and memberships in professional organizations and are often asked to exercise ________ judgment as a routine aspect of their work. 145) Knowledge workers are ________; wasting a knowledge worker's time is simply too expensive. 146) ________ have visualization, rendering, and simulation.

31) Intelligent agents can discover underlying patterns, categories, and behaviours in large data sets. 32) Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization. 33) Given their limitations, expert systems are seldom.

53) Which of the following statements best describes the business value of improved decision making? A) Improved decision making creates better products. B) Improved decision making results in a large monetary value for the firm as numerous small daily decisions affecting efficiency, production, costs, and more add up to large annual.

93) Which type of model asks what-if questions repeatedly to determine the impact on outcomes of changes in one or more factors? A) optimization B) sensitivity analysis C) statistical D) forecasting 94) Backward sensitivity analysis software is used for A) supply chain optimization. B) historical what-if analysis. C) goal seeking. D) reverse forecasting. 95) A pivot table is a A) spreadsheet.

168) Describe what technologies, facilities, and capabilities would be required to run a GDSS-enabled meeting. 169) Describe the balanced scorecard model and its role in ESS. 170) What are the different types of decisions, and how does the decision-making process work? 171) How do information systems support the activities of managers and management.

41) Web-based tools for videoconferencing and electronic meetings are the primary tools for GDSS. 42) During a GDSS meeting, the attendees control the use of GDSS tools. 43) Business informatics and analytics are products defined by technology vendors and consulting firms. 44) Businesses must deal with both structured and unstructured data from.

172) Investments in information technology do not always produce positive results. Describe the three main reasons: why they don't produce positive results. .

175) What is knowledge management? What types of knowledge might a company such as a taxi service have, and could a taxi service benefit from knowledge management? 176) Briefly outline the knowledge management chain as it might apply to the online catalog system of a public library. 177) Identify the three major.

21) The phased approach strategy introduces the new system in stages, either by functions or by organizational units. 22) Object-oriented development uses the kernel as the basic unit of systems analysis and design. 23) The systems life cycle consists of developing an experimental system rapidly and inexpensively for end users to.

116) ________ are those in which the decision maker must provide judgment, evaluation, and insight to solve the problem. 117) Many decisions have elements of both types of decisions and are ________, where only part of the problem has a clear-cut answer provided by an accepted procedure. 118) ________ face.

187) Jane works for a large consulting company. They have offices in four cities in eastern Canada. Given that the firm's product is knowledge that they sell to clients, the knowledge asset is very important. What are the major types of knowledge work systems, and how would they provide value.

21) Knowledge residing in the minds of employees that has not been documented is called explicit knowledge. 22) Knowledge can reside in e-mail, voice mail, graphics, and unstructured documents as well as structured documents. 23) Knowledge is universally applicable and easily moved. 24) The chief knowledge officer is the organizational role responsible for.

73) Which type of decision is calculating gross pay for hourly workers? A) structured B) unstructured C) semistructured D) none of the above 74) The decision to approve a capital budget is an example of a(n) ________ decision. A) semistructured B) unstructured C) structured D) undocumented 75) The decisions involved in creating and producing a corporate intranet can be classified.

164) Systems that integrate genetic algorithms, fuzzy logic, neural networks, and expert systems are called ________ systems. 165) ________ systems include Internet-based collaboration environments such as Google Sites and IBM's Lotus Notes, social networking, e-mail, and instant messaging. 166) We live in an information economy in which the major source of wealth.

126) Organizations are ________ with limited capabilities and competencies for acting decisively. 127) ________ provide routine reports and summaries of transaction-level data to middle- and operational-level managers to provide answers to structured and semistructured decision problems. 128) ________ provide analytical models or tools for analyzing large quantities of data for middle.