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56. All of the following are components of reliability except: A. validity B. accuracy C. verifiability D. feedback value 57. The Sarbanes-Oxley Act of 2002 dramatically changed the daily work of financial accountants and auditors because it A. expanded the scope of the audit beyond financial information B. required that organizations work with their auditors.
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21. An external entity is a person, place, or thing within the system that transforms data.  22. A physical data flow diagram (DFD) uses bubbles to specify where, how, and by whom a system's processes are accomplished.  23. When the context diagram and the level 0 diagram have equivalent external data flows, the DFDs are.
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37. Back-office functions include: A. customer interface B. supplier interface C. purchasing D. accounting 38. A by-product of e-business is A. elimination of sales staff B. increase in accounting staff C. production of hard copy reports D. increased errors 39. Purchasing function benefits from e-business include A. elimination of sales staff B. automatic price checking by the computer C. interaction.
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133. Define enterprise resource planning (ERP) systems and give some examples of common ERP add-on 134. What are the primary activities of the value chain and what are some of the main functions included in the value chain? 135. List and describe the 6 steps in the order-to-cash process. 136. List and describe the 5 steps.
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11. The following symbol represents general purpose input-output.   12. The following symbol represents a computer process.   13. The following symbol represents a manual process  14. The following symbol represents a disk data store  15. The following symbol represents a paper file.  16. The following symbol represents a document.  17. In a data flow diagram (DFD), an external entity symbol portrays a source or.
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21. Microsoft Dynamics Snap line of tools is an example of an Application Programming Interface.  22. Enterprise application integration (EAI) links together two or more systems and allows them to work together.  23. Product life-cycle management (PLM) software manages product data from design through manufacture, and disposal.  24. Enterprise Services Bus (ESB) is a type of communications-broker.
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117. A(n) ______________________________ is a collection of related characters that comprise an attribute, such as a customer number or name.  118. A(n) ______________________________ is a collection of related data fields pertaining to a particular entity or event.  119. The existence of the customer record, including the ______________________________, provides the basic authorization required to accept and.
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67. Which of the following is not a cost of electronic data interchange (EDI)? A. entering data only once B. training employees C. buying and leasing hardware and software D. reengineering affected applications 68. Which of the following are the two primary categories of e-business over the web? A. Client and server relationships B. Networks.
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113. Section ______________________________ of the Sarbanes-Oxley Act of 2002 requires management to identify, document and evaluate significant internal controls. 114. Section ______________________________ of the Sarbanes-Oxley Act of 2002 requires disclosure to the public on a rapid and current basis of material changes in an organization's financial condition. 115. The ______________________________.
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103. The quality of information ______________________________ concerns the provision of information through the optimal (most productive and economical) use of resources. 104. The quality of information ______________________________ deals with information being relevant and pertinent to the business process as well as being delivered in a timely, correct, consistent, and usable.
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97. ______________________________ integrate the business process functionality and information from all of an organization's functional areas, such as marketing and sales, cash receipts, purchasing, cash disbursements, human resources, production and logistics, and business reporting (including financial reporting).  98. ______________________________ are software packages that can be used for the core systems necessary to support.
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84. A basic unit of data such as a letter, number, or special character is known as a A. CharacterB. FieldC. RecordD. none of the above 85. A collection of related characters that comprise an attribute such as a customer number or name is known as a A. CharacterB. FieldC. RecordD. none of the above 86. A collection of related data fields pertaining to a.
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1. One of the primary goals of implementing an ERP system is to standardize systems across multiple locations and multiple divisions.  2. Large multilocation and multidivision companies are challenged to see the greatest benefits from ERP systems.  3. Early adopters of ERP systems were in the business of making products.  4. ERP systems have proved to be.
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71. On a systems flowchart, a solid line with an arrow indicates a(n): A. batch totalB. telecommunications linkC. off-page connectorD. logical flow 72. Which of the following systems flowcharting symbol descriptions is incorrect? A. DiskB. computer processC. manual processD. Display 73. Which of the following systems flowcharting symbols descriptions is incorrect? A. TapeB. on-page connectorC. start/stopD. paper file 74. Which of the following systems flowcharting symbols descriptions is incorrect? A. general purpose input-outputB. manual processC. multiple-page.
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64. Software that helps execute steps such as demand planning, acquiring inventory, manufacturing, distribution, and sales is known as A. customer relationship management (CRM) softwareB. customer self service (CSS) softwareC. supplier relationship management (SRM) softwareD. supply chain management (SCM) software 65. Software that manages the interactions with the organization's that supply the goods and services to an enterprise.
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61. In a logical data flow diagram (DFD) for a cash receipts system, each of the following labels might appear in a bubble except: A. CashierB. capture cash receiptC. prepare depositD. record customer payment 62. The data flows in a logical data flow diagram (DFD) show: A. how the data are transmittedB. where the data are transmittedC. the nature of the data.
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107. The ______________________________ approach combines modules from various vendors to create an information system that better meets an organization's needs than a standard ERP system.  108. A(n) ______________________________ is a means for connecting to a system or application provided by the developer of that application.   109. ______________________________ usually includes a design environment for modeling and.
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1. Flowcharts are commonly used for new systems implementations, business process reengineering, finance function transformations, and assessments of internal controls.   2. Data flow diagrams (DFDs) depict a system's components; the data flows among the components; and the sources, destinations, and storage of data.  3. Data flow diagrams (DFDs) present a comprehensive picture of the management,.
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47. This includes functions related to accounting events, internal operations and financial statement preparation A. batch processing B. information processing C. periodic processing D. data maintenance 48. The processing mode in which there is a delay between the various data processing steps is referred to as: A. imperial mode B. periodic mode C. immediate mode D. passive.
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81. When a transaction cannot be processed in a routine fashion because of an error or other processing problems, the transaction must be handled by a(n): A. rejection routineB. change reportC. exception and summary reportD. exception routine 82. The following is a jumbled list of the activities suggested in this text for drafting data flow diagrams (DFDs) for.
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31. Systems flowcharts portray business process activities, stores of data, and flows of data among those elements without presenting the physical details of those elements.  32. Data flow diagrams (DFDs) portray a business process' activities, stores of data, and flows of data among those elements.  33. In a systems flowchart, a square represents a source.
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83. ______________________________, ______________________________, and ______________________________ are the three themes of the textbook. 84. The ______________________________ Act of 2002 changed the daily work of financial accountants, auditors, and others. 85. A(n) ______________________________ is a set of independent elements that together accomplish specific objectives. 86. The component parts of any system are.
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91. In a data flow diagram (DFD), a(n) ______________________________ symbol depicts an entity or a process within which incoming data flows are transformed into outgoing data flows.  92. In a data flow diagram (DFD), a(n) ______________________________ symbol represents a pathway for data.  93. In a data flow diagram (DFD) data store symbols are represented by.
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1. E-Business is the application of electronic networks (including the Internet) to exchange information and link business processes among organizations and individuals. 2. Standing data is relatively permanent portions of master data. 3. Adding, deleting, or replacing standing data is called transaction processing. 4. Master data are repositories of relatively.
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127. The module that handles internal accounting including cost center accounting, activity based accounting, and budgeting is ______________________________.   128. The module that handles payroll processing is ______________________________.   129. The first step in the order-to-cash process is ______________________________.   130. The first step in the purchase-to-pay process is ______________________________.  131. ______________________________ include any meaningful change in the state of an enterprise,.
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138. Describe 3 of the cons of an enterprise system. 139. Why might a firm decide to implement only certain modules in an ERP system rather than a complete implementation? 140. Why must an organization expect the implementation of an ERP to disrupt operations? 141. Describe and explain these concepts and their relationship to one another: enterprise.
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41. A symbol used in data flow diagrams (DFDs) to depict an entity or process within which incoming data flows are transformed into outgoing data flows is a(n): A. data flow symbolB. external entity symbolC. bubble symbolD. data store symbol 42. A data flow diagram (DFD) could contain each of the following symbols except: A. a bubble or circleB. an octagonC. a.
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120. Describe the activities performed and information used by each of the following levels in the management structure: a. Strategic management b. Tactical management c. Operations management 121. Describe the three roles that an accountant can play in the AIS? 122. Discuss five of the ten items that comprise the components of the study of AIS in this text. .
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41. A record is a collection of related data fields pertaining to a particular entity or event.  42. The credit limit within a customer record always provides unlimited authorization to accept a customer order.  43. Segregation of duties includes separating the sales and credit departments.  44. Generally, when processing a customer order, one does not need to.
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54. With the installation of an enterprise system an organization should experience all of the following except A. improved customer serviceB. empowerment of decentralized operationsC. improved budgetingD. reduced personnel 55. Core applications of an ERP are A. financial accountingB. materials managementC. sales and distributionD. all of the above 56. Which of the following is usually not part of an ERP's core applications? A. legacy systemsB. financial accountingC. material managementD. sales.
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81. The application of electronic networks (including the Internet) to exchange information and link business processes among organizations and individuals is referred to as ______________________________. 82. Processes that include distribution, manufacturing, and accounting are ______________________________ processes. 83. A(n) ______________________________ is a book of original entry for recording business events. 84..
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51. Those entities which perform no information processing activities for the system are called: A. external entitiesB. internal entitiesC. boundary entitiesD. environmental entities 52. Which symbol can be either an entity or a process depending on the type of data flow diagram (DFD)? A. bubble symbolB. external entity symbolC. data flow symbolD. data store symbol 53. Which of the following is the least detailed of.
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57. A system that supports constantly up-to-date reporting of data is A. online transaction entry (OLTE) B. online real-time (OLRT) C. online transaction data (OLTD) D. electronic document management (EDM) 58. Electronic document management (EDM) systems are capable of performing all of the following except: A. capture of data B. storage of data C. control of.
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111. ______________________________ is a service provided for a fee to vendors in order to provide a limited assurance to users of the vendor's Web site that the site is in fact reliable and event data security is reasonable. 112. The AICPA Internet assurance program that includes a certification and seal.
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101. A(n) ______________________________ data flow diagram (DFD) depicts what activities the system performs rather than how, where, or by whom they are performed.  102. When the context diagram and the level 0 diagram reflect the equivalent external data flows, the two diagrams are said to be ______________________________.  103. The successive subdividing, or exploding, of logical.
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11. Customer relationship management (CRM) software builds and maintains an organization's customer-related database.  12. Customer relationship management (CRM) software aggregates, manages, and retains data across the entire organization for the identification, acquisition, and retention of vendors to maximize the benefits of those relationships.  13. If you have made a Web purchase such as with Amazon.com.
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91. In a(n) ______________________________ system, use of data entry devices allows business event data to be entered directly into the information system at the time and place that the business event occurs. 92. A computer configuration in which certain equipment is directly connected to the computer is said to be.
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101. ______________________________ are software programs designed specifically to allow users to easily view the various documents and data sources available on the Internet. 102. ______________________________ is unsolicited unwanted mail. 103. A mini-internal equivalent to the Internet that links an organization's internal documents and databases into a system that is accessible.
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120. Discuss the alternative methods (E-mail, EDI, and Internet) of conducting electronic commerce. 121. Explain how the Internet and PCs could be used in a college course such as AIS to eliminate all paper exchanged between the students and the professor. What technologies (hardware, software) you would need to carry out your plan..
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76. Which of the following statements is false? A. Strategic planning is relatively unstructured. B. Strategic planning uses much information from outside the firm. C. Tactical management focuses on relevant operations units and uses some external information. D. Tactical management uses the most detailed and accurate information. 77. Generally, which of the following is.
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93. Historically, the accountant has performed a(n) ______________________________ function to determine the reliability of financial information presented in printed financial statements. 94. A(n) ______________________________ system generally consists of both computerized and manual components that operate to collect, store, and manage data and to provide output information to users. 95. The.
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31. An organization creates a competitive advantage by creating less value for its customers than does its competition.  32. Supporting activities of the value chain include activities directly involved with marketing, producing, selling, and delivering the product or service to the customer.  33. Primary activities of the value chain provide infrastructure such as procurement, information.
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74. In an event-driven architecture (EDA) A. each business event is handled individuallyB. real time processing reduces delays in business processingC. an event notification is sent to the middleware, also known as "publish" or "send"D. all of the above 75. The general term for software that connects third-party modules to ERP systems is known as A. DreamWeaverB. MiddlewareC. MicrosoftD. NetWeaver 76. An approach to designing.
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111. A(n) ______________________________ is a graphical representation of a system showing the system's internal and external entities and flows of data into and out of those entities.  112. A(n) ______________________________ is a graphical representation of a system showing the system processes, data stores, and flows of data into and out of the processes.
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66. Which of the following is NOT one of the three steps in decision making as described in the text A. action B. intelligence C. design D. choice 67. Regarding management problem structure and information requirements, which of the following represents the vertical information flows from lowest to highest? A. strategic management, tactical management,.
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122. The following is a list of 10 terms and concepts from Chapter 3: Terms and concepts: A. Master data F. Journalize B. Standing data G. Subsidiary ledger C. Summarize H. General ledger D. Post to subsidiary ledger I. Information processing E. Post to general ledger J. Data maintenance Required:Listed below are ten descriptions of a term or concept. On the blank line to the left of each number, insert the capital letter.
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