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127. TB Figure 10.1 below shows the horizontal perspective of an OE/S process. Functional titles and information flows, depicted as documents, generated or captured by the OE/S process have been omitted from the figured and listed underneath it. Functional titles (for OE/S structures andentities with which the process interacts) Information Flows(depicted as documents) A. Credit.
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133. The E-R diagram below represents a B/AR/CR process but with the names of certain entities, and relationship cardinalities removed from the diagram. In alphabetic order, the names omitted are: · BANKS · CASH_RECEIPTS · CUSTOMERS · DEPOSITS · INVENTORY · SALES_INVOICES · SALES_ORDERS · SHIPMENTS Required:Complete The E-R Diagram (TB Figure 11.12) by: a. Inserting the names from the above lists into the boxes where they belong. b. Inserting a 1.
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134. The following is a list of 10 control plans: A. Independent billing authorization F. Immediately endorse incoming checks B. Review shipped not billed sales orders (tickler file) G. Document design C. One-for-one checking of deposit slip and checks H. Prenumbered documents D. Compare input shipping notice to sales order master data I. Turnaround documents E. Monitor open accounts receivable J. Immediately separate checks and remittance advices Required:Listed below are ten.
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133. The following is a list of 10 control plans. Control Plans A. Enter data close to where customer order is received B. Online prompting C. Independent shipping authorization D. Procedures for rejected inputs E. Preformatted screens F. Customer credit check G. One-for-one checking of goods, picking ticket, sales order H. Populate inputs with master data I. Review open sales orders (tickler file) J. Turnaround document (picking ticket with bar codes) Required:Listed.
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77. The billing system in which the invoice is prepared after goods have been shipped and the sales order notification has been matched to shipping's billing notification is called a(n): A. post-billing system B. open-item system C. pre-billing system D. balance-forward system 78. A billing system that can be used when there is little.
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1. As used in the purchasing process chapter, the term "goods and services" refers to raw materials, merchandise, supplies, fixed assets, or intangible assets only. 2. The purchasing manager usually performs major buying activities as well as the required administrative duties of running a department. 3. The purchasing supervisor is.
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131. The entity-relationship (E-R) diagram below represents an order entry/sales process, but with the names of certain entities, characteristics of relationships, and relationship cardinalities removed from the diagram. The names omitted are: Entities Characteristics of the Relationships · CUSTOMERS · activate · INVENTORY · billed_to · SHIPMENTS · generate · SALES_RELATIONS · trigger Required:Complete TB Figure 10.8 by: a. Inserting the names from the above lists into the rectangles (entities) or diamonds.
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74. Which of the following data stores is designed primarily to serve the vertical information needs of the organization rather than the horizontal information flows? A. inventory master data B. marketing data C. sales order master data D. customer master data 75. Which of the following data is least likely to be stored in.
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129. Below is a narrative of the "Validate sales order" portion (i.e., bubble 1.0) of the order entry/sales process.Narrative DescriptionHow does the OE/S process then validate a customer order? First, process 1.1 verifies the availability of the requested inventory by consulting the inventory master data. If a sufficient level of inventory.
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89. The B/AR/CR process completes the order to cash process by accomplishing the activities of: ______________________________, managing customer accounts, and securing payment for goods or services rendered. 90. Recording B/AR/CR event data is generally the responsibility of the accounts receivable department, which for good internal control typically reports to the.
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132. TB Figure 11.11 is a systems flowchart for the billing process with letters indicating omitted descriptions. Fill in the omitted descriptions in the flowchart by matching the numbers from the list below with the letters on the flowchart. Missing descriptions: 1. "Billing completed," changes to AR and related accounts 2. "Shipments not yet billed" 3. BT 4. Compare batch.
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87. The order entry/sales (OE/S) process includes the first four steps in the ______________________________ process. 88. The first step in the OE/S process is typically a data flow from a(n) ______________________________. 89. ______________________________ expect convenient and timely access to information about their order from order initiation, through product delivery, and.
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109. The acronym EFT stands for ______________________________. 110. When customers pay with a(n) ______________________________ card, float is eliminated. 111. The ______________________________ process supports the repetitive work routines of the credit department, the cashier, and the accounts receivable department. 112. The Check Clearing for the 21st Century Act called ______________________________ allows.
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67. The vendor packing slip triggers which process? A. receive goods and services B. order goods and services C. determine requirements D. none of the above 68. In the process of preparing a receiving report, the receiving department should perform all of the following tasks except: A. inspect and approve quality B. count the quantity.
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44. The OE/S process is part of the ____ process. A. order-to-cash B. purchase-to-pay C. human resources D. general ledger/financial reporting 45. The OE/S process handles the processing and shipment of a customer order while another process actually bills the customer. With such a configuration, you would not expect the OE/S system to interface.
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64. Assuming that we separate the shipping and billing processes, which of the following data stores would you expect to be updated by an OE/S process called execute shipping notice? A. accounts receivable master data B. sales order master data C. inventory master data D. both B and C 65. In a logical DFD.
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130. Below is the narrative for the "Receive payment" portion (i.e., bubble 3.0) of the B/AR/CR process.Narrative DescriptionThe payment and remittance advice data triggers the receive payment process. Upon receipt of the payment and RA from the bank, process 3.1 first validates the remittance by comparing the payment to the RA..
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57. Which of the following techniques analyzes all incremental costs associated with acquiring and carrying particular items of inventory? A. cyclical reordering B. reorder point analysis C. EOQ models D. ABC analysis 58. Inventory carrying costs include all of the following except: A. clerical cost of ordering goods B. opportunity cost of investment funds C. insurance.
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54. The OE/S process addresses the decision needs of managers of various sales and marketing functions through the use of: A. vertical information flows B. horizontal information flows C. both vertical and horizontal information flows D. neither vertical nor horizontal information flows 55. The grouping of customers into categories based on key characteristics is.
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129. Below is the narrative of the "Manage customer accounts" portion (i.e., bubble 2.0) of the B/AR/CR process.Narrative DescriptionProcesses 2.1 through 2.3 relate to sales returns adjustments. This process begins when there is notification from the receiving department that goods have been returned by a customer. Subprocess 2.1 obtains data from.
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130. Below is the narrative of the "Execute shipping notice" portion (i.e., bubble 3.0) of the order entry/sales process.Narrative DescriptionThis narrative describes activities that normally take place in a shipping department. Process 3.1 receives two data flows, namely the completed picking ticket and data retrieved from the sales order master data..
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128. Below is the narrative of the "Manage customer accounts" portion (i.e., bubble 2.0) of the B/AR/CR process.Narrative DescriptionProcesses 2.1 through 2.3 relate to sales returns adjustments. This process begins when there is notification from the receiving department that goods have been returned by a customer. Subprocess 2.1 obtains data from.
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31. The accounts receivable master data is created as sales returns, bad debt write-offs, estimated doubtful accounts, or similar adjustments are processed. 32. A lockbox is a postal address maintained by a third party¾typically a bank¾which is used solely for the purpose of collecting checks. 33. EFT includes wire transfers,.
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131. TB Figure 11.9 is the control matrix for the billing process presented in Chapter 11, but with certain items omitted. In the matrix, each omission is indicated by a box. Jumbled lists of the omitted items are as follows: Omitted from Control Goals Columns 1. Accounts receivable master data 2. Ensure efficient employment of resources.
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119. Often times a stub is attached to the customer statement. This stub is also known as a(n) ______________________________ document. 120. Electric and gas utility companies typically use the ______________________________ type of accounts receivable system. 121. The control plan ______________________________ establishes for the billing personnel that the shipment is supported.
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132. The following systems flowchart depicts a portion of the OE/S Process:Required:Based on the flowchart (TB Figure 10.10): a. Complete the flowchart by matching the 8 blank items, which are indicated by the letters A through H with the 8 items listed below: 1. Bill of Lading 2. Compare order number and quantities 3. Completed picking ticket (with bar.
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11. A purchasing statement is a business document designed to inform the payee of the invoices or other items being paid. 12. The accounts receivable master data is a repository of all unpaid invoices issued by an organization and awaiting final disposition. 13. The sales event data store contains invoice.
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97. ______________________________ systems are designed to allow a company to market, sell, deliver, and service goods and services to customers throughout the world via the Internet. 98. The buzzword in CRM which means the grouping of customers into categories based on key characteristics is ______________________________. 99. In the OE/S process,.
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37. As discussed in the text, the functions of the B/AR/CR process: A. is identical to those of the order entry/sales process B. supports the problem-solving processes of marketing managers C. collects amounts due from customers D. is unrelated to the functions of the order entry/sales process 38. According to the concept of segregation.
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117. A(n) ______________________________ file is one that is reviewed on a current and regular basis for the purpose of taking action to clear the items from that file. 118. One-for-one checking of ______________________________with the goods ensures that the correct goods are picked from the shelf and that any errors are.
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1. The B/AR/CR process completes the order to cash process by accomplishing the activities of billing customers, managing customer accounts, and securing payment for goods and services rendered. 2. Recording B/AR/CR event data is generally the responsibility of the treasury department, which typically reports to the controller function. 3. Although.
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57. Deposit slips are usually generated by the B/AR/CR process: A. at the time invoices are prepared B. by manual procedures C. electronically D. as part of processing cash receipts 58. Typically, the operations process goals of the B/AR/CR: A. vary, depending on the organization and its particular view of these processes B. remain the.
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99. A(n) ______________________________ is a business document used by the payer to notify the payee of the items being paid. 100. The ______________________________ data is a repository of all unpaid invoices issued by an organization and awaiting final disposition. 101. The ______________________________ data store contains invoice records. 102. Organizations should.
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77. Which of the following items is not a control plan of the purchasing process? A. minimize inventory carrying costs B. approved purchase order C. compare vendors for favorable prices, terms, quality, and product availability D. PO confirmation to requesting department 78. The resources for which the purchasing process wants to ensure security for.
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11. Notifications that a PO has been prepared and sent to the vendor are sent to the receiving department, the accounts receivable process, and the department or process that requested the purchase. 12. Collaborative processes across the supply chain using a set of processes and technology models are called Collaborative.
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128. Below is a narrative of the "Validate sales order" portion (i.e., bubble 1.0) of the order entry/sales process.Narrative DescriptionHow does the OE/S process then validate a customer order? First, process 1.1 verifies the availability of the requested inventory by consulting the inventory master data. If a sufficient level of inventory.
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11. Sell-side systems use the Internet to automate and manage corporate vendors and purchases. 12. Buy-side systems are designed to allow a company to market, sell, deliver and service goods and services to customers throughout the world via the Internet. 13. Sales-force automation software may be used to route calls.
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134. TB Figure 10.11 is the annotated systems flowchart for the order entry/sales process. TB Figure 10.12 is the related control matrix. Following the control matrix is a description of the first control plan, P-1.Required:Using the format shown for control plan P-1, write descriptions for control plans P-2, P-10, P-14, P-15,.
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37. The purchasing process is part of the ____ process for a merchandising firm. A. order-to-cash B. purchase-to-pay C. conversion D. general ledger/financial reporting 38. The typical purchasing process would capture and record data related to the day-to-day operations of all of the following except: A. shipping B. buyers C. receiving D. purchasing 39. As used in the.
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135. The following narrative describes a cash receipts process. The annotated systems flowchart for this cash receipts process is TB Figure 11.14 and the related control matrix is Figure TB 11.15.Narrative DescriptionTB Figure 11.14 presents a physical description of the cash receipts process in which customer payments are received by mail..
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127. Below is the narrative of the "Perform billing" portion (i.e., bubble 1.0) of the B/AR/CR process.Narrative DescriptionWhen the OE/S process produces a sales order, it notifies the B/AR/CR process to that effect. This is the flow "Sales order notification." When triggered by the data flow, "Shipping's billing notification" (i.e., the.
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47. In a purchasing process, once requirements are determined and a vendor selected, the next step is: A. the purchase requisition B. the purchase order C. receive goods and services D. a vendor acknowledgement 48. The purchasing process¾receive goods and services¾normally would be triggered by the data flow: A. purchase order B. vendor acknowledgement C. vendor.
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