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Study Resources (Accounting)

11.Sell-side systems use the Internet to automate and manage corporate vendors and purchases. 12.Buy-side systems are designed to allow a company to market, sell, deliver and service goods and services to customers throughout the world via the Internet. 13.Sales-force automation software may be used to route calls to a particular sales representative.
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31.Often times a stub is attached to the customer statement.  This stub is also known as a ____________________ document. 32.A(n) _____________________________________ is an information systems extension that allows a customer to complete an inquiry or perform a task within an organization's business process without the aid of the organization's employees. 33.The control.
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31.The completed picking ticket file provides an audit trail of authorized inventory transfers made between the warehouse and the shipping department. 32.Sales order master data is updated at least twice—once when a new sales order is created and later to reflect the shipment of that order. 33.Optical character recognition (OCR) devices use.
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3.Listed below are several pervasive control plans discussed in Chapter 8. On the blank line to the left of each control plan, insert a "P" (preventive), "D" (detective), or "C" (corrective) to best classify that control. If you think that more than one code could apply to a particular plan,.
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5.The entity-relationship (E-R) diagram below represents an order entry/sales process, but with the names of certain entities, characteristics of relationships, and relationship cardinalities removed from the diagram. The names omitted are: Entities Characteristics of the Relationships ? CUSTOMER ? activate ? INVENTORY ? billed_to ? SHIPMENTS ? generate ? SALES_RELATIONS ? trigger Required: Complete TB Figure 10.8 by: a. Inserting the names from the above lists into the rectangles (entities) or diamonds.
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31.Digital signatures addresses all of the following control goals except: a.ensure security of resources b.ensure input completeness c.ensure input validity d.ensure input accuracy 32.A sales representative enters the customer's account number and the system retrieves certain data about the customer from master data. This control plan addresses all of the control goals except: a.ensure efficient employment.
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21.The acronym EFT stands for ________________________________________. 22.When customers pay with a  _____________ card, float is eliminated. 23.The ___________________________________  process supports the repetitive work routines of the credit department, the cashier, and the accounts receivable department. 24._____________________________________ allows banks to exchange check images electronically. 25.A(n) _________________________ is a method of payment whereby a third party,.
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31.   “Confirm input acceptance” addresses the information process control of _____________________. 32.In a(n) ________________________________________ a computer program sorts the transactions into numerical order, checks the documents against the sequence number range, and reports missing, duplicate, and out-of-range event data. 33.The _____________________________________________ provides input control in those situations in which the serial.
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PROBLEMS   TB Figure 10.1 below shows the horizontal perspective of an OE/S process.  Functional titles and information flows, depicted as documents, generated or captured by the OE/S process have been  omitted from the figured and listed underneath it. Functional titles (for OE/S structures and entities with which the process interacts) Information Flows (depicted as.
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COMPLETION 1.The order entry/sales (OE/S) process includes the first four steps in the ______________________________ process. 2.The first step in the order-to-cash process is ___________________________________. 3.____________________ expect convenient and timely access to information about their order from order initiation through product delivery and until after the bill had been paid.. 4.The OE/S process helps support.
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21.Deposit slips are usually generated by the B/AR/CR process: a.at the time invoices are prepared b.by manual procedures c.to satisfy particular control goals d.as part of processing cash receipts 22.Typically, the operations process goals of the B/AR/CR: a.vary, depending on whether we are dealing with the functions of billing, accounts receivable, or cash receipts b.remain the same.
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11.A purchasing statement is a business document designed to inform the payee of the invoices or other items being paid. 12.The accounts receivable master file is a repository of all unpaid invoices issued by an organization and awaiting final disposition. 13.The sales event data store contains invoice records. 14.Accepted sales requests are later.
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3.Below is a narrative of the “Validate sales order” portion (i.e., bubble 1.0) of the order entry/sales process. Narrative Description How does the OE/S process then validate a customer order? First, process 1.1 verifies the availability of the requested inventory by consulting the inventory master data. If a sufficient level of inventory.
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21.The OE/S process sends the sales order notification to the billing/accounts receivable/cash receipts process to notify that process of a pending shipment. 22.If a customer refuses to accept a back order, then the sales event is terminated and the sales order is accepted. 23.A customer acknowledgement is sent to the customer to.
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41.The billing system in which the invoice is prepared after goods have been shipped and the sales order notification has been matched to shipping’s billing notification is called a: a.post-billing system b.open-item system c.pre-billing system d.balance-forward system 42.A billing system that is used when there is little or no delay between the receipt of the.
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PROBLEMS 1.Below is an alphabetical list of ten functional titles for the information systems organization structure shown in Chapter 8. The second list contains descriptions (some partial) of the duties and responsibilities of ten of the functions. Required: On the blank line to the left of each numbered description, place the capital letter.
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COMPLETION 1.Specifying _________________________ is the first step in building a control matrix. 2.In the control matrix the P stands for ____________________ controls. 3.A ___________________________________ is a tool that assists in evaluating the potential effectiveness of controls in a particular business process by matching control goals with relevant control plans. 4.Control ____________________ addresses whether the.
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21.The control plan called ______________________________ is designed to reduce the possibility that one person will misread or miskey data. 22.A(n) ______________________________ employs data encryption--specifically public-key cryptography--to authenticate a system user's identity and to verify the integrity of a message transmitted by that user. 23.A(n) ____________________ and ____________________ report is a computer-generated report.
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MULTIPLE CHOICE 1.The OE/S process is part of the ____________ process. a.order-to-cash b.purchase-to-pay c.human resources d.general ledger/financial reporting 2.The OE/S process handles the processing and shipment of a customer order while another process actually bills the customer. With such a configuration, you would not expect the OE/S system to interface directly with the ________________________. a.billing/accounts receivable/cash receipts.
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PROBLEMS 1.Below is the narrative of the “Perform billing” portion (i.e., bubble 1.0) of the B/AR/CR process. Narrative Description When the OE/S process produces a sales order, it notifies the B/AR/CR process to that effect. This is the flow “Sales order notification.”  When triggered by the data flow, “Shipping’s billing notification” (i.e., the.
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31.Batch control plans regulate information processing by calculating control totals at various points in a processing run and subsequently comparing those totals. 32.In order to implement either a batch sequence check or cumulative sequence check, transactions must be captured on documents that are randomly numbered. 33.Dollar totals are a summarization of the.
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TRUE/FALSE 1.The B/AR/CR process completes the order to cash process by accomplishing the activities of billing customers, managing customer accounts, and securing payment for goods and services. 2.Recording B/AR/CR event data is generally the responsibility of the treasury department, which typically reports to the controller function. 3.In the organization structure shown in the.
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31.Which of the following data stores is designed primarily to serve the vertical information needs of the organization rather than the horizontal information flows? a.inventory master data b.marketing data c.sales order master data d.customer master data 32.Which of the following data is least likely to be stored in the customer master data? a.customer number b.billing address c.ship-to address d.open.
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TRUE/FALSE 1.Specifying control goals is the first step in building a control matrix. 2.In the control matrix the M stands for present controls. 3.A control matrix is a tool that assists in evaluating the control goals and recommended control plans of an information system. 4.Control efficiency addresses whether the control goals are being achieved. 5.Control.
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31.Which of the following statements is true? a.In a pre-billing system, invoices are prepared after the goods have been shipped and the sales order notification has been matched to the shipping's billing notification. b.In a post-billing system, invoices are prepared upon acceptance of the customer order. c.Of the two types of billing systems.
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3.Below is the narrative of the “Manage customer accounts” portion (i.e., bubble 2.0) of the B/AR/CR process. Narrative Description Processes 2.1 through 2.3 relate to sales returns adjustments. This process begins when there is notification from the receiving department that goods have been returned by a customer. Subprocess 2.1 obtains data.
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21.The acronym ACH stands for automated clearing house. 22.A credit card system is better at reducing float time than a debit card system. 23.In an open-item system, accounts receivable records consist of a customer's current balance due, past-due balance, and the finance charges and payments related to the account. 24.The B/AR/CR system supports.
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21.The control plan called data verification is designed to reduce the possibility that one person will misread or mis-key data. 22.A dependency check employs data encryption--specifically public-key cryptography--to authenticate a system user's identity and to verify the integrity of a message transmitted by that user. 23.A digital signature tests whether the contents.
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11.In a logical DFD for a B/AR/CR process, which of the following data stores would you expect to interact with a process called "manage customer accounts"? a.inventory master data b.accounts receivable master data c.sales event data d.cash receipts event data 12.In a logical DFD for a B/AR/CR process, you would expect that a credit memo.
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11.The OE/S process addresses the decision needs of managers of various sales and marketing functions through the use of: a.vertical information flows b.horizontal information flows c.both vertical and horizontal information flows d.neither vertical nor horizontal information flows 12.The grouping of customers into categories based on key characteristics is called: a.itemization b.Identification c.segmentation d.sales-force automation 13.___________ applications in organizations are usually.
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11.A control plan that makes it easier to prepare the document initially and later to input data from the document is called ______________________________. 12.______________________________ takes the form of a signature or initials on a document to indicate that the proper person has authorized the event. 13.______________________________ control the online entry of data.
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MULTIPLE CHOICE 1.The two primary steps in preparing the control matrix include a.specifying control goals, identifying recommended control plans b.specifying control plans, specifying input goals c.specifying the control environment, identifying information process goals d.specifying control procedures, identifying process goals 2.The purpose of ____ control goals is to ensure the successful accomplishment of the goals set forth.
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11.A(n) ______________________________ is a business document designed to inform the payee of the invoices or other items being paid. 12.The ________________________________________ data is a repository of all unpaid invoices issued by an organization and awaiting final disposition. 13.The  ____________________ event data contains invoice records. 14.Rejected sales requests are later processed through a separate.
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TRUE/FALSE 1.The order entry/sales (OE/S) process includes the first four steps in the order to cash process. 2.The first step in the order-to-cash process is sales order processing. 3.Customers expect convenient and timely access to information about their order from order initiation through product delivery and until after the bill had been paid. 4.The.
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41.When they are sent to a customer and returned with the payment, remittance advices are examples of: a.batch control totals b.computer-prepared documents c.written approval controls d.turnaround documents 42.Which of the following activities is not part of the computer agreement of batch totals: a.a batch total is manually established and entered into the computer prior to data.
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11.In the control matrix, the rows represent: a.control goals of the operations system b.recommended control plans including both present and missing controls c.control goals of the information system d.control goals of the management system 12.Having too many control plans directed at the same control goal is called: a.control efficiency b.control effectiveness c.control redundancy d.control completeness 13.Which of the following control.
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31.A(n) ____________________ file is one that is reviewed on a current and regular basis for the purpose of taking action to clear the items from that file. 32.___________________________________ ensures that the correct goods are picked from the shelf and that any errors are detected and corrected in a timely manner (e.g.,.
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MULTIPLE CHOICE 1.As discussed in the text, the functions of the B/AR/CR process: a.is identical to those of the order entry/sales process b.supports the problem-solving processes of marketing managers c.collects amounts due from customers d.is unrelated to the functions of the order entry/sales process 2.According to the concept of segregation of duties, which of the following.
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3.The following is a list of 10 control plans. Control Plans A. Enter data close to the originating source B. Preformatted screens C. Confirm input acceptance D. Programmed edit checks E. Document design F. Key verification G. Written approvals H. Digital signatures I. Procedures for rejected inputs J. Compare input data with master data Required: Listed below are ten system failures that have control implications. On the blank line to the left of.
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21.If a customer refuses to accept a back order, then the sales order is terminated and is shown by a ____________________ data flow. 22.In the ER diagram for OE/S, SALES_ORDERS activates ___________________________________. 23.In the ER diagram for OE/S, STOCK_PICK triggers ____________________. 24.In the ER diagram for OE/S, SHIPMENTS generates ___________________________________. 25.The ____________________ data is.
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11._________________________ systems are designed to allow a company to market, sell, deliver, and service goods and services to customers throughout the world via the Internet. 12.The buzzword in CRM which means the grouping of customers into categories based on key characteristics is ____________________. 13.In the OE/S process , the one input that.
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COMPLETION 1.The B/AR/CR process completes the order to cash process by accomplishing the activities of billing customers, managing customer accounts, and ____________________________________________. 2.Recording B/AR/CR event data is generally the responsibility of the accounts receivable department, which typically reports to the ____________________ function. 3.In the organization structure shown in the text, although both report.
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PROBLEM 1.The control plan computer agreement of batch totals is described in Chapter 9. Below is a description of a particular example of that plan: ? First, one or more batch totals are established manually (assume this is done in the billing department). ? Then, the manually prepared total is entered into the computer and.
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21.In a logical DFD for the OE/S process, which of the following data stores would you expect to be updated by the process execute shipping notice? a.customer master data b.accounts receivable master data c.marketing data d.inventory master data 22.In a logical DFD for the OE/S process, which of the following data stores is least likely.
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31.The accounts receivable master data is created as sales returns, bad debt write-offs, estimated doubtful accounts, or similar adjustments are processed. 32.A lockbox is a postal address maintained by a third party—typically a bank—which is used solely for the purpose of collecting checks. 33.A customer relationship management system is an information systems.
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6.The following systems flowchart depicts a portion of the OE/S Process: Required: Based on the flowchart (TB Figure 10.10): a. Complete the flowchart by matching the 8 blank items, which are indicated by the letters A through H with the 8 items listed below: 1. Bill of Lading 2. Compare order number and quantities 3. Completed picking.
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