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61) Which of the following is an assumption about information systems that Ackoff disputed? A) Managers are aware of the data they need. B) There is too much information. C) There is too much uncertainty in making any decisions. D) Computer speed doubles every 18 months. E) Managers suffer from a lack of training. 62) Why.
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31) Functional systems in Porter's Value Chain are usually comprised of A) HR, Accounting, Operations, Sales. B) Accounting, Payroll, HR, Sales. C) Operations, Advertising, HR, Sales. D) Accounting, Advertising, Payroll, Marketing. E) Primary activities and Support Activities. 32) Originally the ________ supported the work of a single department or function. A) calculation systems B) cross-function systems C) departmental systems D).
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41) During the maintenance phase, IS personnel may create A) service packs, new releases and patches. B) plans for database design and related structures. C) component design outlines. D) ways to motivate employees. E) cost and schedule feasibility studies. 42) The approach to system conversion whereby a new system that is to be used in more.
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91) It is almost certain that in reality, when you take on a data-mining project, the data will be A) dirty. B) full of viruses. C) formatted properly. D) buggy. E) inconsistent. 92) ________ refers to the degree of summarization or detail. 93) Customer's web clicking behavior is called ________. 94) While data may be collected in OLTP,.
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1) Information technology project management (ITPM) is the collection of techniques and methods that project managers use to plan, coordinate, and complete IT projects. 2) Business managers are most involved in SDLC during Phase 1 and Phase 2. 3) Systems development is primarily a technical task for programmers and hardware.
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21) It is not possible to improve business processes without technological change. 22) EAI leaves the functional systems and databases basically intact. 23) Either EAI or ERP can be used to integrate functional systems. 24) The user interface for Enterprise Application Integration systems and Enterprise Resource Planning systems look completely different to the.
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61) Payroll is an application that is traditionally run in the functional area of A) sales and marketing. B) human resources. C) manufacturing. D) operations. E) accounting and finance. 62) The general ledger (GL) is an application that is traditionally run in the functional area of A) sales and marketing. B) manufacturing. C) operations. D) human resources. E) accounting and finance. 63).
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1) One way to gain competitive advantage using information systems is through business process. 2) It is illegal to use a shared supply chain management system to infer what your competitor's inventory levels are. 3) Using MIS, one way to gain competitive advantage is to enhance the product or service by applying.
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61) The result of combining outputs from two or more websites is called A) crowdsourcing. B) social networking. C) B2C ecommerce. D) data parsing. E) a mashup. 62) With Web 2.0 advertising rates can be changed A) hour by hour. B) weekly. C) monthly. D) every two months. E) when the contract is renewed. 63) With per click advertising the.
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101) Every business, every organization, needs to be thinking about the ubiquitous and cheap ________ that is growing exponentially. 102) Knowing the basic terminology of computer networks and how they work makes you a more informed ________ of computer networks. 103) Collaboration involves ________ and communication and often makes use of computer.
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91) Online auctions are considered to be ________ ecommerce companies. 92) When a manufacturer decides to sell goods directly online, and "cuts out the middleman," the manufacturer will likely see an ________ in logistics and customer service costs. 93) ________ is the investment in social relations with the expectation of returns in.
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61) Information Technology Project Management skills are central to the skills needed by organizations to ________ (to) an increasingly complex business environment. A) keep up B) manage C) adapt D) remain competitive in E) forge ahead in 62) Organizations that understand the ________ before acquiring new applications are more likely to be successful in integrating software.
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71) ________ provide the fastest data transmission speeds. A) Optical fibre cables B) Microwaves C) UTP D) Twisted pair lines E) Coaxial cables 72) In the TCP/IP system, Layer 4 is used to A) describe the communications equipment. B) pass data between programs and the transport layer. C) control packet organization. D) control the wireless devices in the network. E) open.
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101) The ________ of ERP systems erodes if all companies use the same "industry standard" processes. 102) It is the combination of people, procedures, hardware, software, and data that creates ________. 103) ________ systems are used by two or more related companies. 104) The purpose of ________ management applications is to maximize.
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91) Four major factors, or drivers, affect supply chain performance: facilities, inventory, transportation, and ________. 92) ________ were developed to solve the problems associated with functional silos. 93) To compete internationally, organizations must eventually achieve the efficiencies of cross-functional, ________ systems. 94) ________ systems include HR, Accounting and Finance, Marketing and Sales, Operations,.
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101) The purpose of a(n) ________ is to extract and clean data from operational systems and other sources. 102) ________ is data about data. 103) A(n) ________ is a data collection that is made to address the needs of a particular business function, problem, or opportunity. 104) ________ is the application of statistical.
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51) The purpose of (a) ________ is to extract and clean data from operational systems and other sources. A) cluster analysis B) data mart C) data warehouse D) regression analysis E) data mining 52) In 2002, a total of ________ petabytes of new data were created. A) 304 B) 330 C) 3.3 D) 403 E) 430 53) ________ provides the ability to.
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51) The value of a social capital varies depending on a network's A) number of relationships, the strength of those relationships and the resources controlled. B) average age of the members, the interests of the network and the physical location of members. C) relationship strengths, the physical location of members, the age of.
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101) Explain the difference between merchant and nonmerchant companies and give an example of each. 102) List 5 issues facing manufacturers who wish to start selling directly to consumers via ecommerce. 1)Channel conflict 2)Price conflict 3)Logistics expense 4)Customer service expense 5)Taxation 103) What is showrooming and what is the danger of showrooming to retailers? 104) What is social.
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131) Using specific examples, describe data granularity. 132) What are the three assumptions that Ackoff disagreed with? 133) What is a data mart? 134) Describe the data resource challenge. 135) Is it better to have data that is too fine or too coarse? Explain. 136) What is the purpose of business intelligence? What kind of.
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41) ________ is the application of statistical techniques to find patterns and relationships in data and to predict outcomes. A) Data mining B) Data warehousing C) Data depositing D) Data marting E) Databasing 42) With ________, analysts do not create a model or hypothesis before running the analysis. Instead, they apply the data-mining technique to the.
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41) For the consumer, ecommerce improves the flow of A) price information. B) database structures. C) business intelligence. D) social capital. E) physical capital. 42) For the vendor ecommerce produces new information about A) manufacturer's profits. B) price elasticity. C) disintermediation. D) merchant companies. E) nonmerchant companies. 43) Economic factors to be considered by vendors who want to engage in ecommerce.
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11) Independent, isolated systems are good for making businesses more efficient today. 12) ERP systems integrate sales, orders, inventory, manufacturing, customer service, human resources, and accounting. 13) Order entry is usually found in the accounting functional systems. 14) A general ledger application would be an example of a process-based system. 15) Most organizations today.
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81) By expanding your personal professional network on LinkedIn A) you are creating a local network. B) you are taking advantage of network externalities. C) you are taking advantages of your professional contacts. D) you are taking advantages of technology. E) you have joined the trend of collaboration. 82) Smartphones A) are cellular phones. B) are enabling new.
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1) Online transaction processing (OLTP) systems are the backbone of all cross-functional systems in a company. 2) Data-mining systems use heuristic techniques to process data to find hidden patterns and relationships among the data. 3) A reporting system is designed to provide the right information, to the right user, at the.
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71) Channel conflict, increased logistics expense, and showrooming are all possible drawbacks of A) ecommerce. B) social networking. C) licensed software. D) having a big store. E) price elasticity. 72) Business literature defines ________ types of capital. A) 2 B) 3 C) 4 D) 5 E) 6 73) Compared to traditional processing, Web 2.0 processing is characterized by A) software as a product,.
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11) Dell Computer engages in B2B, B2C and B2G online commerce. 12) Online auctions such as e-Bay are the most common form of nonmerchant ecommerce. 13) Priceline.com is an example of an electronic exchange used by consumers. 14) Disintermediation is the elimination of sales taxes when selling on line. 15) Disintermediation can have the.
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51) ERP uses A) integration to manage the 5 different databases in a typical company. B) pull-push production planning. C) customized programming to adapt to the purchaser's way of doing business. D) one centralized database. E) undocumented, brand new software. 52) Which of the following contains the elements of the customer life cycle? A) Marketing, Customer.
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71) The single most important criterion for information systems success is for users to take ________ of their systems. A) on the success B) on the use C) on the task of development D) on the growth E) ownership 72) ________ is the second phase of the SDLC. A) Requirement analysis B) Component design C) Maintenance D) implementation E) System definition 73).
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31) If the proposed information system violated antitrust laws, this should be discovered in the ________ study of the system definition phase. A) technical feasibility B) regulatory feasibility C) schedule feasibility D) organizational feasibility E) cost feasibility 32) The primary purpose of the ________ phase of the SDLC approach is to manage the scope of the.
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21) PMBOK was developed by the Project Management Institute. 22) The SDLC can be described as a 5-phase process. 23) Waterfall methods involve a sequence of non-repetitive tasks. 24) In an ASP agreement, an organization contracts a vendor to rent applications on a fee for service basis. 25) The ________ approach is the classic.
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81) SRM applications support these three basic processes A) approve, enter, pay. B) book, receive, attend. C) attract, qualify, convert. D) invoice, inventory and payment. E) source, purchase and settle. 82) Companies selling to other companies or to government need to fully A) integrate CRM and SRM systems. B) reach a wider audience. C) integrate ERP systems into their.
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71) Clickstream data is often ________ and much of it has to be discarded. A) incomplete or inaccurate data. B) too coarse. C) inconsistent data. D) missing value. E) too fine. 72) A nonprofit organization can process a donation without knowing the donor's gender or age, but a data mining application that looks at differences.
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11) Many development methods exist, including rapid application development (RAD), object-oriented systems development (OOD), and extreme programming (XP). 12) The IT industry developed the SDLC in the school of hard knocks. 13) Feasibility has four dimensions: cost, schedule, technical, and organizational. 14) Commercial-off-the-shelf (COTS) software will never fit organizational requirements exactly. 15) A.
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71) Oracle, Microsoft, and SAP are all examples of ________ software vendors. A) MRP B) CRM C) ERP D) SCM E) CASE 72) An example of integrated, cross functional information system would be A) CASE. B) CAM. C) CAO. D) CRM. E) CAD. 73) A hotel that is experiencing a slow period could use a(n) ________ to market promotions to its best.
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31) Big Data is a very specifically defined concept that is relatively inexpensive. 32) The total amount of data generated by 2010 is estimated to be A) 330 petabytes. B) 3.3 zettabytes. C) 33 petabytes. D) 3.3 exabytes. E) 0.33 yottabytes. 33) The hyper abundance of information is sometimes called A) data abundance. B) Moore's Law. C) the Ackoff principle. D).
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51) Senior management often justifies reducing the time schedules for system projects by A) saying that they want to reduce the budget. B) saying that the tighter schedules make workers work more efficiently. C) saying that they want to look good to their bosses. D) saying that the workers lack proper motivation. E) saying that.
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1) Ecommerce is the buying and selling of goods and services over public and private computer networks. 2) Checking the weather on theweathernetwork.com or yahoo.ca is an example of ecommerce. 3) Modern consumers often know more about a product or service than does the person facilitating the sale. 4) Ecommerce may require interconnectedness.
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31) Merchant companies A) sell goods and services on consignment. B) act as clearing houses or exchanges. C) are a throwback to the 1800s. D) own the goods they sell. E) sell goods only to government. 32) Nonmerchant companies A) usually don't need ERP applications. B) engage in disintermediation. C) arrange the sale of goods without actually.
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121) ________ data mining happens when analysts create a data model or hypothesis before running the analysis. 122) ________ analysis that identifies groups of entities with similar characteristics is a common unsupervised data-mining technique. 123) ________ analysis is the most common kind of supervised data-mining technique. 124) ________ are another popular data-mining technique,.
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