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71) At the Subway outlet where Betty works, assembling the sub sandwiches is her responsibility. Betty is responsible for which of the following business processes? A) human resources processes B) operations processes C) inbound logistics processes D) service processes 72) Which of the following business processes is responsible for collecting, storing, and distributing products to.
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61) A megabyte is ________. A) 1,024 bytes B) 1,024 K C) 1,024 MB D) 1,024 GB 62) To run a program or process data, a computer first transfers the program or data from the disk to the ________. A) scanner B) display C) cache D) main memory 63) The cache and main memory lose their contents when the power.
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1) With information silos, the data needed by one process are stored in an information system designed and used in another process. 2) Information silos create islands of automation that increase the efficiency and effectiveness of processes and make process integration easy. 3) ERP and EAI systems are referred to as enterprise.
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21) Providing after-sales support to enhance or maintain the value of a product is called service. 22) Human resources processes assess the motivations and skills of employees; create job positions; investigate employee complaints; and staff, train, and evaluate personnel. 23) Technology development processes include designing, testing, and developing technology in support of.
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81) The protocol standard IEEE 802.3 used in wired LAN connections is also called ________. A) Internet B) Ethernet C) intranet D) VPN 82) The NIC in most personal computers today supports what is called 10/100/1000 Ethernet. 10/100/100 Ethernet refers to ________. A) transmission speed in Gbps B) transmission speed in Tbps C) transmission speed in Mbps D) transmission.
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21) A database application is a collection of forms, reports, queries, and application programs that use the DBMS to process a database. 22) A single database can have only one application and user. 23) Pure database data are valuable, but they are not pertinent or useful in raw form. 24) Application programs do.
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41) The database design team transforms entities into tables and expresses relationships by defining foreign keys. 42) A data integrity problem is created due to inconsistent data in the database. 43) The data integrity problem occurs only if data are duplicated. 44) Normalized tables cannot eliminate data duplication, but they can be faster.
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1) Operational processes are commonplace, routine, everyday business processes. 2) Once defined, the procedures or instructions for operational processes are changed very infrequently. 3) Strategic processes focus on the use of resources. 4) Managerial processes include planning, assessing, and analyzing the resources used by a company in pursuit of its objectives. 5) Strategic processes.
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71) The CIA develops a new software named "ET Fonome" to meet its own needs and requirements. The software isn't sold to the public or other organizations. Such a software is called a ________. A) vertical-market application software B) horizontal-market application software C) one-of-a-kind application software D) VPN client software 72) Which of the.
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91) Information systems help improve business processes in all of the following ways EXCEPT ________. A) by improving one of the activities in a process B) by improving the links among activities in different processes C) by duplicating the data available in a shared database D) by improving control of the process 92) The most.
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41) The Internet transports messages as a single packet, through a router. 42) Routers are special purpose computers that move traffic from one node on a network to another. 43) TCP provides reliable internet transport and IP provides internet routing. 44) Most e-commerce applications use the three-tier architecture. 45) In the three-tier architecture, the.
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103) Explain the database administration tasks associated with the development of databases. 104) Explain the different operation database administration tasks. 105) Explain the different database administration tasks associated with the backup and recovery of databases. 106) Explain the different database administration tasks associated with the adaptation of databases. .
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51) ________ consist(s) of electronic components and related gadgetry that input, process, output, and store data according to instructions encoded in computer programs. A) Software B) Hardware C) Programs D) The Internet 52) Which of the following is an example of a processing device? A) UPC readers B) special function cards C) scanners D) plotters 53) Which of the following.
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51) ________ are commonplace, routine, everyday business processes. A) Strategic processes B) Managerial processes C) Operational processes D) Transformational processes 52) At the electronics store, James is responsible for ordering supplies, paying bills, and ringing up regular customers to inform them about the latest products that are available. James is responsible for the ________ processes.
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31) A modulator/demodulator converts the digital data in the computer to a wavy, or analog, signal. 32) DSL stands for dual subscriber line. 33) DSL modems operate on the same lines as voice telephones, but do not interfere with voice telephone service. 34) ADSLs have similar upload and download speeds. 35) Narrowband lines typically.
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21) An ERP solution cannot be partially implemented. 22) The customization of ERP software to meet customer requirements without changing program code is called configuration. 23) If a new ERP customer has requirements that cannot be met via configuration, then the customer must turn to an EAI system. 24) Application code can be.
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41) Six Sigma is the most common approach to process improvement in the manufacturing industry. 42) Diagrams of suggested improvements are called as-is diagrams. 43) Diagrams of current processes are called BPMN diagrams. 44) Information silos is a condition that exists when data are isolated in separated information systems or when data are.
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51) A(n) ________ is a self-describing collection of integrated records. A) identifier B) key C) entity D) database 52) In a database, a ________ refers to a character of data. A) byte B) form C) query D) key 53) Bytes are grouped into columns, which are also called ________. A) rows B) fields C) files D) bits 54) In a database, rows are also.
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91) ________ is the process of converting a data model into tables, relationships, and data constraints. A) Data acquisition B) Database design C) Data enrichment D) Data warehousing 92) The database design team transforms entities into ________. A) normal forms B) foreign keys C) tables D) bytes 93) The database design team expresses relationships by defining ________. A) normal forms B).
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81) Developers use ________ to define the entities that will be stored in the database and the relationships among those entities. A) the waterfall model B) spiral models C) incremental models D) the E-R data model 82) A(n)________ is an attribute (or group of attributes) whose value is associated with one and only one entity.
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101) What are operational processes? 102) What are managerial processes? 103) What are strategic processes? How are they different from managerial and operational processes? 104) What is an objective? 105) Differentiate between efficient and effective objectives. .
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61) Which of the following is a popular DBMS product from Microsoft? A) PowerPoint B) Outlook C) Silverlight D) Access 62) A ________ is a software program; while a ________ is a collection of tables of data, relationships, and metadata. A) database; DBMS B) DBMS; database C) spreadsheet; DBMS D) database; spreadsheet 63) ________ is an international standard language for.
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11) Efficiency and effectiveness occur only at the operational and strategic levels of processes. 12) Inbound logistics receives, stores, and disseminates product input. 13) Procurement is an operational process that acquires goods and services. 14) An example of a strategic inbound logistics process is the evaluation of potential suppliers. 15) Service processes transform inputs.
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61) Setting a business's budget and introducing a new product are examples of ________. A) service processes B) operational processes C) managerial processes D) strategic processes 62) When Naomi makes decisions regarding the location of a new franchise for her Italian restaurant and charts out the growth plan for her business over the next 5-8.
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81) A managerial technology development process includes ________. A) improving the links among activities in the same process or among activities in different processes B) testing whether a newly developed software can handle thousands of possible keystroke entries C) deciding if a particular technology will be purchased or developed by the company D) estimating.
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11) Database management systems are mostly developed by the organizations that use them. 12) Access and SQL Server are examples of DBMS products. 13) A DBMS is a software program; a database is a collection of tables of data, relationships, and metadata. 14) Database developers use the DBMS to create tables, relationships, and.
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91) The layered protocol used in the Internet is ________. A) TCP/IP B) SMTP C) FTP D) HTTP 92) Because public IP addresses must be unique worldwide, their assignment is controlled by a public agency known as ________. A) CERN B) IEEE C) ICANN D) ISO 93) A(n) ________ is a number that identifies a particular device on the public.
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110) Describe operational, managerial, and strategic service processes, with the help of an example. 111) What are human resources processes? Give examples of operational, managerial, and strategic human resources processes. 112) What are technology development processes? Give examples of such processes at the operational, managerial, and strategic level. 113) Explain the OMIS model. .
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21) Wide area networks connect computers that reside in a single geographic location. 22) The Internet is a network of networks connecting LANs, WANs, and other internets. 23) Most LAN connections are made using unshielded twisted pair (UTP) cable. 24) If a connection carries a lot of traffic, it is advised to replace.
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110) Describe an operating system and an application program. 111) Explain the differences between horizontal-market, vertical-market, and one-of-a-kind application programs. 112) Explain the difference between thin clients and thick clients and describe the advantages and disadvantage of each. .
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11) The primary purpose of an ERP system is to enable a gradual move to an EAI system. 12) Businesses used information systems to support their processes well before the Internet was invented. 13) In the 1970s, manufacturing companies used a software called material requirements planning to efficiently manage inventory, production, and.
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