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106) Canada Finance Inc. is expanding into Germany. They find the entry into Germany very difficult because of import and export regulations of financial data in and out of Germany. Which fundamental force is operating to inhibit a global economy and to disrupt international business in this scenario? A) cultural particularism B).
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154) The ________ introduces the new system in stages, either by functions or by organizational units. 155) Lack of proper training and ________ contributes to system failure, so this portion of the systems development process is very important. 156) The primary tool for representing a system's component processes and the flow.
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196) Billy is in the final stages of developing a new accounting system for his car dealership. He is not sure how to implement the system. Describe four conversion methods and their advantages and disadvantages. 197) What are the principal methodologies for modelling and designing information systems? 198) What are new approaches.
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160) Companies can create global ________ for internal communication or extranets to exchange information more rapidly with business partners in their supply chains. 161) The high cost of PCs, along with low incomes, limit access to Internet service in many ________ countries. 162) ________ is process of converting software to.
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11) The multinational strategy concentrates financial management and control out of a central home base while centralizing production, sales, and marketing operations to units in other countries. 12) Franchisers are a mix, the product is created, designed, financed, and initially produced in the home country, but for product-specific reasons, must.
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142) ________ tools consist of ways to link the work of the implementation team to users at all organizational levels. 143) ________ is a deliberate strategy to thwart the implementation of an information system or an innovation in an organization. 144) An ________ explains how a proposed system will affect organizational structure,.
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144) The activities that go into producing an information system solution to an organizational problem or opportunity are called ________. 145) ________ is the analysis of the problem that the organization will try to solve with an information system. 146) The ________ details the system specifications that will deliver the.
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41) Requirements, potential savings, and financing are all part of the Budget Requirements section of an information systems plan. 42) Major systems supporting business functions and processes, current infrastructure capabilities and difficulties meeting business requirements are all part of the Current Systems section of an information systems plan. 43) New.
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152) The ________ chart portrays a project as a network diagram consisting of numbered nodes representing project tasks. 153) ________ is the interaction of people and machines in the work environment, including the design of jobs, health issues, and the end-user interface of information systems. 154) Many information systems projects do.
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173) Americlinic, a national chain of budget health-care clinics, is creating an information system that will allow patients and doctors at participating franchises to communicate online. The goal of the system is to allow doctors to respond to minor health questions quickly and more efficiently, saving patients unnecessary visits to.
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122) Companies typically are presented with many ________ projects for solving problems and improving performance. 123) The information systems steering committee is the ________ management group with responsibility for systems development and operation. 124) The ________ is supervised by a project management group composed of information systems managers and end-user.
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86) Effective networked systems must have a A) powerful telecommunications backbone. B) culture of shared applications development. C) shared management culture that crosses cultural barriers. D) both B and C E) A, B, and C 87) Two of the management challenges in developing global systems are listed in your text as A) (1) managing the privacy concerns.
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87) An example of using an internal integration tool would be to A) define task dependencies. B) include user representatives as active members of the project team. C) create a PERT chart. D) hold frequent project team meetings. 88) Formal planning and control tools A) enable a project to have sufficient technical support for project management.
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11) Information systems project costs do not include the cost of hardware, software, and work space. 12) Companies typically are presented with very few projects for solving problems and improving performance. 13) At the apex of this structure is the corporate strategic planning group and the information system steering committee. 14).
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116) ________ is defined as bringing the opposition into the process of designing and implementing the solution without giving up control over the direction and nature of the change. A) Political influence B) Legitimacy C) Legacy D) Cooptation 117) 3M's ________ historically have been sticky films and scratchy papers (sandpaper), and, since its.
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132) ________ use the concept of options valuation borrowed from the financial industry. 133) Many companies' information systems investment decisions do not adequately consider ________ from organizational disruptions created by a new system, such as the cost to train end users, the impact that users' learning curves for a new.
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140) Although ________ has become a kind of standard business language, this is truer at higher levels of companies and not throughout the middle and lower ranks. 141) Three organizational issues face corporations seeking a global position: choosing a ________, organizing the business, and organizing the information systems management area..
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174) ________ are software tools that enable end users to create reports or develop software applications with minimal or no technical assistance. 175) ________ design is a process used to accelerate the generation of information requirements by having end-users and information system specialists work together in intensive interactive design sessions. 176) Developing.
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1) The growth of international trade has radically altered domestic economies around the globe. 2) Today, the production and design of many electronic products are parcelled out to a number of different countries. 3) An international information systems architecture consists of the basic information systems required by organizations to coordinate worldwide trade.
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66) German companies A) do not recognize the profit until the project is completely finished and they have been paid. B) recognize profits before the project is finished. C) recognize profits when the project is initialized. D) do not recognize the profits until they have been formally audited. 67) Most large companies with overseas operations.
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150) ________ develop a single system usually at the home base and then replicate it around the world. Each unit, no matter where it is located, has identical applications. 151) ________ units should handle telecommunications and systems development across national boundaries that take place within major geographic regions. 152) ________ units.
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31) User concerns and designer concerns are usually the same at the beginning of the project but may diverge later as the system is built. 32) A Gantt chart graphically depicts project tasks and their interrelationships. 33) Counterimplementation refers to a deliberate strategy to thwart the implementation of an information system or.
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134) A(n) ________ is an organizational change that involves rethinking the nature of the business and the nature of the organization itself. 135) The most common form of IT-enabled organizational change is ________. 136) ________ of procedures is the streamlining of standard operating procedures. 137) A more powerful type of organizational change.
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116) Groups of objects are assembled into software components for common functions, which can be combined into large-scale business applications, in which type of software development? A) object-oriented development B) component-based development C) structured methodologies D) RAD 117) Compared to the use of proprietary components, Web services promise to be less expensive and less difficult.
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77) The organizational activities working toward the adoption, management, and routinization of a new information system are called A) production. B) maintenance. C) implementation. D) acceptance. 78) Which of the following is NOT one of the activities of the systems analyst? A) acting as a change agent B) communication with users C) mediating between competing interest groups D) formulation.
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164) ________ allows a software package to be modified to meet an organization's unique requirements without destroying the integrity of the package software. 165) A ________, which is a detailed list of questions submitted to packaged-software vendors. 166) In the case of ________ outsourcing, the decision tends to be much more.
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188) You are consulting for the information technology division of a state university to guide and facilitate the design of a new system for handling college applications, which has previously been handled entirely with a paper-based process. They would like to set up a system by which prospective students can.
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112) ________ refers to the application of knowledge, skills, tools and techniques to achieve specific targets within specified budget and time constraints. 113) As a member of senior management, the ________ is responsible for strategic level IS planning and for ensuring that all IS plans, systems, and operations support the organization's.
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170) In a global system configuration, a(n) ________ system is one in which systems development and operations occur in an integrated and coordinated fashion across all units. 171) ________ systems support functions that are absolutely critical to the organization. 172) ________ is defined as the extent to which your authority is accepted.
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176) Big Books Inc. has determined that their new proposed system project supports the firm's strategic goals and meets user information requirements. In preparation of this undertaking they are investigating how the value of systems from a financial perspective gives a return of invested capital. Big Books Inc. Wants to.
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97) In sociotechnical design A) separate sets of technical and social design solutions are developed and compared. B) ergonomic features of a system and the system's technical design are given equal importance. C) systems analysts with proven backgrounds in sociological concerns rate and compare a system's social and technical aspects. D) all of the.
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41) In international companies, English has become a kind of standard business language. 42) In a multinational strategy, financial management is centralized while production and sales are decentralized. 43) Global systems allow fixed costs to be amortized over a much smaller customer base. 44) One major telecommunications challenge in an international setting is.
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31) Micromarketing describes the direct marketing of products to individuals rather than groups. 32) A powerful strategic advantage for a globalized firm is lowered cost factors in production. 33) Particularism is a concept based on accepting a shared global culture and the penetration of domestic markets by foreign goods and services. 34) At.
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186) Describe each type of organizational change enabled by information technology. Give an example of each type of change, as it might be illustrated through the operations of a hotel. 187) What is the importance of quality management as it pertains to business processes. Describe two methods of quality management and.
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130) Today, the production and design of many electronic products are ________ out to a number of different countries. 131) An ________ architecture consists of the basic information systems required by organizations to coordinate worldwide trade and other activities. 132) The major dimensions for developing an international information systems architecture.
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126) Approximately 20 percent of the time devoted to maintenance is used for ________ or correcting emergency production problems. A) production B) debugging C) programming D) development 127) There are alternative methodologies for modelling and designing systems, the most prominent are ________. A) unstructured methodologies and model-oriented development B) structured methodologies and object-oriented development C) unstructured methodologies.
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47) The ________ committee sets policy and priorities for the IS department, including approving budgets for major projects and hearing progress reports on those major projects. A) MIS driving B) MIS steering C) MIS direction D) MIS investment 48) Pets Inc is putting in a new ERP system. This is a very large.
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96) When developing a global system, bringing the opposition of local groups into the process of designing and implementing the solution without giving up control over the direction and nature of the change is called A) cooptation. B) change management. C) implementation. D) advocacy. 97) In relation to global systems building, the Internet A) allows the.
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56) A force in the environment to which businesses must respond and that influences the direction of the business is called a business A) driver. B) threat. C) process. D) matrix. 57) The major dimensions of international systems architecture include each of the following EXCEPT A) the global environment. B) corporate global strategy. C) technology platform. D) transborder data.
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76) Citicorp, Sony, and Ford are attempting to make a transition to which type of business organizational structure? A) domestic exporter B) multinational C) transnational D) franchiser 77) In centralized systems A) development occurs at the home base and operations are handed over to autonomous units in foreign locations. B) each foreign unit designs its own unique.
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57) A road map indicating the direction of systems development, the rationale, the current systems, new developments to consider, the management strategy, the implementation plan, and the budget is called a(n) A) project plan. B) portfolio analysis. C) information systems plan. D) enterprise analysis. 58) The principle method used in CSF analysis is to A).
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67) ________ are all intangible benefits of information systems. A) Improved asset utilization, increased organizational learning, and improved operations B) Reduced workforce, lower outside vendor costs, and increased productivity C) Increased productivity, reduced workforce, and increased job satisfaction D) Lower operational costs, improved resource control, and more information 68) ________ are all tangible benefits of.
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21) Agency and other coordination costs increase as the firm moves from local option systems toward regional and global systems. 22) Legitimacy is defined as the extent to which your authority is accepted on grounds of competence, vision, or other qualities. 23) Cooptation is defined as bringing the opposition into.
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166) List five types of information that should be included in an information systems plan. 167) You have been hired as a consultant for a nationwide real estate firm, Cross & Deptford, who are interested in achieving better organization between branches by updating their information systems, but are not sure what.
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