Question : Which of the following is the undisputed global market leader in cloud-based SCM systems? : 2141654
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
91) Which of the following is the undisputed global market leader in cloud-based SCM systems?
A) Oracle
B) Epicor
C) Salesforce.com
D) Microsoft
E) SAP
92) Enterprise application vendors have created ________ to make their own customer relationship management, supply chain management, and enterprise systems work closely together with each other.
A) legacy systems
B) ERP systems
C) enterprise solutions
D) middleware
E) cloud solutions
93) Which of the following issues did Kmart experience when it first implemented SCM software?
A) Trouble generating reports
B) Cost overruns
C) Trouble getting products to store shelves
D) Implementation delays
E) Inability to cross sell products
94) ________ tools enable a business to connect customer conversations and relationships from social networking sites to CRM processes.
A) Analytical CRM
B) PRM
C) Operational CRM
D) Social CRM
E) ERM
95) How did Office Depot reduce the cost of maintaining and managing its enterprise application?
A) By customizing its in-house system
B) By selecting enterprise application modules from multiple vendors
C) By avoiding customization
D) By implementing social CRM tools
E) By adding business intelligence
TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false.
96) Enterprise systems do not require fundamental changes in the way the business operates.
97) The cost of switching from one enterprise system to another is quite low.
98) Enterprise applications are based on organization-wide definitions of data.
99) SCM systems require multiple organizations to share information and business processes.