29) Rank your five top values that you listed in the "My Values" exercise on page 620. Explain each choice. 30) Describe a gap that you Solved Business Management 51 Views Bookmark
26) What does Chade-Meng Tan of Google mean when he says a leader should operate with an "egoless ego?" 27) Think about the "Moon Shots for... Solved Business Management 42 Views Bookmark
11) According to the "Moon Shots for Management" report, organizations should strive to be ________. A) larger and more innovative B) smaller and more innovative C) larger and... Solved Business Management 24 Views Bookmark
q1) Chade-Meng Tan of Google thinks that a good leader should know that he or she needs other people. 2) A great leader, according to Chade-Meng... Solved Business Management 19 Views Bookmark
98) What do you think is the best way to deter organizations from taking an obstructionist approach to corporate social responsibility? 99) Running a business can... Solved Business Management 24 Views Bookmark
95) Describe how the tagline for Toyota's Prius hybrid car, "Where man's wants and nature's needs agree," relates to sustainability. 96) The annual report for... Solved Business Management 7 Views Bookmark
91) Why is the concept of "time" important to the principle and practice of sustainability? 92) Apple has developed some of the most innovative products... Solved Business Management 8 Views Bookmark
81) Which statement best describes the dispute about global warming? A) Few people deny that Earth's temperature is rising. The question is whether the temperature increase... Solved Business Management 6 Views Bookmark
71) Ming is an architect focused on projects that promote environmental sustainability. Which of the following will Ming closely consider? A) LEED B) OSHA C) Copenhagen Accord D) REDD 72)... Solved Business Management 6 Views Bookmark
61) Which country is the leader in recycling of nuclear material? A) the United States B) Russia C) China D) France 62) Ashoka is an organization that believes that the... Solved Business Management 8 Views Bookmark
51) When did the U.S. government begin playing an active role in environmental sustainability? A) the 1870s B) the 1920s C) the 1970s D) the 2000s 52) A noteworthy success... Solved Business Management 6 Views Bookmark
41) What could be considered a "silver lining" in the global economic crisis of 2008? A) Everyone agrees that globalization needs to be limited. B) Everyone agrees... Solved Business Management 7 Views Bookmark
31) In the greenhouse effect, ________ are affected by gases in Earth's atmosphere. A) water temperatures B) air and water temperatures C) air, land, and water temperatures D) water... Solved Business Management 6 Views Bookmark
21) In today's world it seems clear that actions of people on a local scale ________. A) affect only those who are nearby B) affect only those... Solved Business Management 6 Views Bookmark
11) All industrialized countries signed on to the Kyoto Protocol. 12) Green-collar jobs generally pay less than blue-collar jobs. 13) Superfund is a government program that is... Solved Business Management 6 Views Bookmark
1) Through various ICTs, people are more connected today than ever before. 2) The idea of sustainability originated on Earth Day in the 1970s. 3) The greenhouse... Solved Business Management 9 Views Bookmark
98) How have globalization and the resulting shift in the balance of trade impacted the U.S. economy? What might be a strategy to help the... Solved Business Management 6 Views Bookmark
96) Access to information often changes the world. One critical factor affecting the progress of globalization is social and political circumstances. How can social media... Solved Business Management 6 Views Bookmark
93) How did the expansion of information and communication technologies (ICTs) spur recent acceleration of globalization? Give an example to support your answer. 94) You... Solved Business Management 6 Views Bookmark
90) You have been invited to give a presentation that addresses the question: Is globalization a good thing or a bad thing? Explain your view. 91)... Solved Business Management 6 Views Bookmark
81) Donell is researching benefits and challenges of doing business in China for his economics class. Which of the following is NOT considered a potential... Solved Business Management 6 Views Bookmark
71) Manuel is an economic analyst in Argentina. One of his projects is running models to determine the most effective approach to creating a single... Solved Business Management 6 Views Bookmark
61) Which of the following is a key difficulty people have doing business in India? A) taxes B) legal restrictions C) language barriers D) social prejudices 62) In the coming... Solved Business Management 6 Views Bookmark
51) EuroDisney failed in its first years because Disney ________. A) charged too much money for tickets B) failed to build a large enough facility C) failed to... Solved Business Management 6 Views Bookmark
41) Which of the following is NOT a worldwide trade alliance? A) European Union (EU) B) Association of Southeast Asian Nations (ASEAN) C) Union of South American Nations... Solved Business Management 6 Views Bookmark
31) Years of living under centrally-planned Communist rule left the economies of Iron Curtain countries ________. A) as agrarian-based societies B) ready for globalization C) as centers of... Solved Business Management 6 Views Bookmark
21) One response of U.S. companies to the 2008 global recession has been a shift toward ________. A) increased importing B) increased exporting C) globalization D) localization 22) Which of... Solved Business Management 6 Views Bookmark
11) The G-20 includes all of the countries of North America. 12) Hybridization presents a more negative outlook of the future than McDonaldization. 13) The U.S. industry... Solved Business Management 6 Views Bookmark
1) Globalization includes the exchange of money, products, information, services and expertise between people in different parts of the world. 2) In a globalized world, people... Solved Business Management 6 Views Bookmark
98) Can having a weak organizational culture ever be advantageous to an organization? Explain. 99) Do you think that the dynamic inquiry approach to research is... Solved Business Management 6 Views Bookmark
95) What is a key difference between attitudes and norms? Give an example of each to support your answer. 96) What defines a low uncertainty avoidance... Solved Business Management 6 Views Bookmark
91) A friend claims that there is no difference between a person's values and attitudes. Do you agree? Explain. 92) What is a more? Are they... Solved Business Management 6 Views Bookmark
81) What type of value dimension can be characterized by the statement, "One for all and all for one"? A) high assertiveness B) low uncertainty avoidance C) high... Solved Business Management 6 Views Bookmark
71) Yasmin is designing a survey of employee attitudes for the HR department. What common flaw of organizational surveys does Yasmin need to avoid in... Solved Business Management 6 Views Bookmark
61) When observation isn't enough, students of organizational culture must become ________. A) subcultures B) ethnographers C) culture warriors D) cultural investigators 62) In a(n) ________ organizational culture, people are... Solved Business Management 6 Views Bookmark
51) A hierarchy culture has ________. A) external focus and a stability structure B) internal focus and a stability structure C) external focus and a flexible structure D) internal... Solved Business Management 6 Views Bookmark
41) A culture with a ________ would be likely to be led by a "strong man" leader. A) low power distance B) high power distance C) low masculinity D)... Solved Business Management 6 Views Bookmark
31) Showing up in shorts and flip-flops at a formal wedding is an example of violating ________. A) a folkway B) a more C) a culture D) a law 32)... Solved Business Management 6 Views Bookmark
21) Culture includes all of the following EXCEPT ________. A) our values B) our beliefs C) our genes D) our traditions 22) Which statement is NOT true? A) Culture includes both... Solved Business Management 6 Views Bookmark
11) Dynamic inquiry was developed to avoid the "find what you look for" approach of most surveys. 12) Having a culture that supports diversity ensures that... Solved Business Management 6 Views Bookmark
1) Few people in a culture have deeply held values and beliefs. 2) Values are ideas about what is right or wrong, good or bad. 3) Norms... Solved Business Management 6 Views Bookmark
98) Some people believe that government should limit its involvement with business. Do you think the Baldrige National Quality Award is a good idea? Explain... Solved Business Management 6 Views Bookmark
95) Do you think the Balanced Scorecard is an effective way to appraise employee performance? Explain your reasoning. 96) How might the Sarbanes-Oxley Act prevent future Solved Business Management 6 Views Bookmark
91) The consensus in the management community is that the most effective controls focus on people and processes and results. Do you agree? Explain your... Solved Business Management 6 Views Bookmark
81) Why does a command-and-control approach to management work well in the military but not in a traditional business? A) Command-and-control works well only in close-knit... Solved Business Management 6 Views Bookmark
71) When Kai was laid off from her job, part of her felt relieved to be free of such a tightly controlled, top-down environment. One... Solved Business Management 6 Views Bookmark
61) Which of the following is NOT related to business process reengineering? A) radical changes B) customer focus C) systems redesign D) incremental approach 62) Which of the following is... Solved Business Management 6 Views Bookmark
51) Sarbanes-Oxley focuses on ________. A) environmental protection B) business ethics C) workplace safety D) quality measures 52) The Sarbanes-Oxley Act established new standards for all of the following EXCEPT: A)... Solved Business Management 6 Views Bookmark
41) Bureaucratic control systems achieve organizational outcomes by focusing on ________. A) SOPs B) inputs C) morale D) work conditions 42) Output control relies on ________ to keep employees motivated. A)... Solved Business Management 6 Views Bookmark
31) Mary Parker Follett felt that power in an organization should be given out according to a person's ________. A) seniority B) position in the organization C) knowledge... Solved Business Management 6 Views Bookmark
21) The practice of scientific management is focused on ________. A) customer relations B) efficiency C) ethics D) employee motivation 22) Karl Marx claimed that workers found their work meaningless... Solved Business Management 5 Views Bookmark
11) Feed-forward control anticipates problems before they occur. 12) A cash flow analysis is a snapshot of an organization's assets and liabilities at a given time. 13)... Solved Business Management 5 Views Bookmark
1) Controls are used to monitor and regulate how well an organization meets its goals. 2) Frederick Taylor consulted workers on the most efficient way to... Solved Business Management 5 Views Bookmark
97) At the company's annual picnic, you tell your boss about a conference you attended on the "reset economy." Your boss thinks a reset economy... Solved Business Management 4 Views Bookmark
94) Modern ICTs have enabled developing countries to "leapfrog" traditional economic development pathways followed by countries in the past. Give an example of how this... Solved Business Management 4 Views Bookmark
91) A crime lab purchased a machine to speed up DNA analysis. The new machine works much faster than the old one, yet productivity has... Solved Business Management 4 Views Bookmark
81) Clara is preparing a presentation on working effectively in the virtual world. She will focus on the difficulties of influencing people in the virtual... Solved Business Management 4 Views Bookmark
71) Tyler's organization is exploring strategies to enhance its competitive advantage. Tyler has suggested that the company shift to a cloud computing system to ________. A)... Solved Business Management 4 Views Bookmark
61) Virtual learning technologies ________. A) offer basic, no-frills classes only B) cannot support collaboration C) are inferior to on-site learning D) improve access to education 62) According to the... Solved Business Management 4 Views Bookmark
51) For most workers, information overload is primarily caused by ________. A) globalization B) hypercompetition C) social networking sites D) e-mail 52) E-mail is an especially poor medium for communicating... Solved Business Management 4 Views Bookmark
41) The Third Industrial Revolution is characterized by ________. A) wealth being linked to the means of production B) mass production C) a knowledge and service economy D) hierarchical... Solved Business Management 4 Views Bookmark
31) Which of the following did NOT benefit from the First Industrial Revolution? A) Europe B) the United States C) China D) England 32) What marked a profound change in... Solved Business Management 6 Views Bookmark
21) ICTs include ________ related to electronic communication and information sharing. A) all hardware and software B) all hardware C) Internet protocols D) software and intellectual property 22) Which of... Solved Business Management 4 Views Bookmark
11) An intranet enables organizations to communicate securely with customers. 12) Craigslist is an example of a wiki. 13) Wikis are a type of groupware. 14) A hybrid... Solved Business Management 4 Views Bookmark
1) ICTs are information and communication technologies. 2) Technology includes both the tools to change the environment and the knowledge of how to change the environment. 3)... Solved Business Management 4 Views Bookmark
97) The mayor of a large city has formed a task force to create and implement a master plan to decrease the high school dropout... Solved Business Management 4 Views Bookmark
94) Some people are considered to be "born leaders." What type of group power do these people tend to have? Give an example of a... Solved Business Management 4 Views Bookmark
91) Keisha was just named team leader on a work project. She tells you she will use an autocratic leadership style, because that is the... Solved Business Management 4 Views Bookmark
81) Despite facing a difficult mission, Oscar's citizens advisory committee is marked by strong relationships and mutual respect among all its members. It is clear... Solved Business Management 4 Views Bookmark
71) Kurt considers himself a no-nonsense guy, especially when it comes to communication. He just wants the facts so he can move on to the... Solved Business Management 4 Views Bookmark
61) Conflict in groups is generally thought to be ________. A) universally harmful because it creates bad feelings among members B) healthy because it promotes groupthink and... Solved Business Management 4 Views Bookmark
51) Which statement best describes the paradox of authority coined by Smith and Berg? A) People who have power are likely to squander it. B) People gain... Solved Business Management 4 Views Bookmark
41) Which of the following is a task role in a group? A) encourager B) compromiser C) diagnoser D) trust builder 42) Which of the following is a maintenance role... Solved Business Management 4 Views Bookmark
31) Team members generally avoid conflict during the ________ stage of group development. A) forming B) storming C) norming D) performing 32) Team members focus on rules and roles during... Solved Business Management 4 Views Bookmark
21) Which of the following is NOT a reason why most people find it natural to work in groups? A) People are wired to empathize with... Solved Business Management 4 Views Bookmark
11) The Stanford prison experiment was stopped when prisoners sustained physical harm from the guards. 12) Implicit norms are usually all a group needs to function... Solved Business Management 3 Views Bookmark
1) Working in groups comes naturally to most people. 2) A team is always larger than a group. 3) Kurt Lewin's research demonstrated that a democratic leadership... Solved Business Management 4 Views Bookmark
98) Olivia is a salesperson in a huge downtown department store. This role doesn't have much status in the organization. How can Olivia take on... Solved Business Management 4 Views Bookmark
94) Matt is creating a start-up company. He is not concerned about liability issues, but he is worried about high taxes. Which legal structure should... Solved Business Management 4 Views Bookmark
91) Explain the paradox in human workplace dynamics that often results in the formation of hybrid structures. 92) Why would a company like Google choose... Solved Business Management 4 Views Bookmark
81) Who has the greatest span of leadership? A) one of two U.S. Senators from California, a state with a population of over 35 million B)... Solved Business Management 4 Views Bookmark
71) Marta was recently named president of a natural cosmetics company. Despite having a cheerful demeanor, most of her friends would say she is a... Solved Business Management 4 Views Bookmark
61) In a ________ structure, a single team member is likely to report to two different bosses. A) divisional B) matrix C) dimensional D) hybrid 62) Job specialization is linked... Solved Business Management 4 Views Bookmark
51) This legal structure for organizations avoids double taxation and liability for company debts. A) S corporation B) partnership C) sole proprietorship D) corporation 52) The main advantage for an... Solved Business Management 4 Views Bookmark
41) A spider organization is ________, while a starfish organization is ________. A) centralized; unified B) decentralized; centralized C) decentralized; unorganized D) centralized; decentralized 42) Which of the following is... Solved Business Management 4 Views Bookmark
31) Which of the following is a key advantage of centralized decision making? A) speed B) increased employee commitment to the organization C) more highly skilled employees D) organization-wide... Solved Business Management 4 Views Bookmark
21) ________ refers to the way in which an organization is set up with respect to division of labor, who has authority, and resource allocation. A)... Solved Business Management 3 Views Bookmark
11) Spider organizations feature centralized decision making. 12) Craigslist is a good example of a spider organization. 13) A sole proprietor is personally responsible for all of... Solved Business Management 3 Views Bookmark
1) Organizational structure refers to the way in which the division of labor, communication, and resources are arranged in an organization. organizations 2) The chain of command... Solved Business Management 3 Views Bookmark
98) Your best friend is considering creating a start-up. Does he or she have what it takes? Profile a real or imaginary friend with respect... Solved Business Management 3 Views Bookmark
95) You have been invited to a panel discussion on Peter Drucker's statement declaring that "knowledge is the only meaningful resource." What is your view... Solved Business Management 3 Views Bookmark
92) What is the myth that involves divergent thinking and creativity? Explain your view of the controversy. 93) Your boss has asked you to create an... Solved Business Management 3 Views Bookmark
81) A colleague suggests that creativity can be improved by adopting a zero-tolerance for mistakes in creative projects and endeavors. Will this suggestion work? A)... Solved Business Management 3 Views Bookmark
71) Your friend Carmen's creativity seminar leader seems to reward her only when she challenges common assumptions and conventional wisdom. Yet Carmen worries that challenging... Solved Business Management 3 Views Bookmark
61) From a business perspective, what is a break-even point? A) the amount of money a business needs to make to pay all of its employees B)... Solved Business Management 3 Views Bookmark
51) An idea incubator ________. A) recycles old ideas B) stores good ideas until they are ready to be implemented C) is identical to a brainstorming session D) provides... Solved Business Management 3 Views Bookmark
41) To promote creativity within an organization, managers should try to create an atmosphere in which ________. A) mistakes are not allowed B) people feel comfortable making... Solved Business Management 3 Views Bookmark
31) Creative people are more inclined to ________ than most people. A) go with the flow B) defend the status quo C) cause conflict D) challenge assumptions 32) Convergent thinking... Solved Business Management 3 Views Bookmark
21) Hypercompetition is ________. A) a state of constant and escalating competition B) competition between two highly successful organizations C) competition that is unfair in some way D) competition... Solved Business Management 3 Views Bookmark
11) Seventh Generation features only "green" products. 12) A Skunk Works® is a forum to show failed ideas and analyze why they failed. 13) Small businesses provide... Solved Business Management 3 Views Bookmark
1) Hypercompetition causes product life cycles to increase in length. 2) Many organizations respond to substantial change by falling into a crisis management mode. 3) Nonmanagerial workers... Solved Business Management 4 Views Bookmark
97) You own a 2000-acre farm that grows cabbage. As public tastes change, you think that demand for the vegetable will drop. You could convert... Solved Business Management 5 Views Bookmark
94) Steve Jobs, the late founder of Apple, said,"Playing it safe is the most dangerous thing we can do." Do you agree or disagree with... Solved Business Management 5 Views Bookmark
91) A colleague argues that if Vaill's permanent white water metaphor is true, managers will soon be rendered obsolete because there is no way to... Solved Business Management 5 Views Bookmark
81) Janice is a literary agent who has read a very clever book about computers. It would not be a runaway best-seller, but would be... Solved Business Management 5 Views Bookmark
71) Your company has been blindsided by a competitor's release of a game-changing product. According to the Nadler and Tushman model, what is the best... Solved Business Management 5 Views Bookmark
61) Boyatzis's model uses a person's ________ to provide motivation for intentional change. A) dreams B) shortcomings C) real self D) ideal self 62) In the Gestalt cycle of experience,... Solved Business Management 5 Views Bookmark
51) Which of the following does NOT explain why pharmaceutical companies are changing their business model? A) Blockbuster drugs are lucrative. B) Blockbuster drugs take a long... Solved Business Management 5 Views Bookmark
41) Like frogs, human beings are hardwired to take notice of ________ changes. A) incremental B) gradual C) dramatic D) slowly changing 42) The economic crisis of 2008 was largely... Solved Business Management 5 Views Bookmark
31) This is the only place in the world in which the majority of the population is under 25 years of age. A) India and Pakistan B)... Solved Business Management 5 Views Bookmark
21) Through most of human history, change has been ________. A) sudden and dramatic B) constant and dramatic C) gradual and infrequent D) constant and gradual 22) Managers today typically... Solved Business Management 5 Views Bookmark
11) Bottom-up changes sometimes originate from managers. 12) Incremental approaches to change include tuning and adaptation. 13) Human beings are hardwired to notice dramatic changes more than... Solved Business Management 5 Views Bookmark
1) Throughout human history, change has been rapid and constant. 2) Managers can typically expect to stay in their job for about five years. 3) The ability... Solved Business Management 5 Views Bookmark
99) In your presentation at the last quarterly meeting, you were accused of falling into the "confirming evidence" thinking trap. Describe how you can correct... Solved Business Management 5 Views Bookmark
95) You are the marketing manager for a software company. Focus group data for a new tutoring product, Math Freak, shows that 15 percent of... Solved Business Management 5 Views Bookmark
91) At a staff party, a colleague tells you that decision making is "strictly a rational process." Explain how you would respond to this person. 92)... Solved Business Management 5 Views Bookmark
81) Which statement is accurate? A) Decision making is a purely rational process. B) Decision making is not a purely rational process. C) Decision making is a purely... Solved Business Management 5 Views Bookmark
71) Jose has spent the last three weekends test-driving new cars. At which stage of the decision-making process will Jose actually buy his car? A) when... Solved Business Management 5 Views Bookmark
61) Participants in the first stage of a brainstorming session typically ________. A) offer ideas without any critiquing B) critique each others' ideas harshly C) prioritize ideas that... Solved Business Management 5 Views Bookmark
51) Which statement best describes a key assumption of bounded rationality? A) Information is never complete. B) Information is never completely accurate. C) Information is never complete nor... Solved Business Management 5 Views Bookmark
41) Decision making ________ has an emotional component. A) frequently B) never C) always D) almost never 42) The sympathetic nervous system controls ________. A) conscious thought B) unconscious processes, such as... Solved Business Management 5 Views Bookmark
31) Creating a new schema to store a completely new and unique piece of information is called ________. A) reconciliation B) accommodation C) assimilation D) integration 32) Forcing a completely... Solved Business Management 5 Views Bookmark
21) Decision making is ________ process. A) an unbiased B) an unbiased cognitive, emotional, and neuropsychological C) a cognitive, emotional, and neuropsychological D) a cognitive, non-emotional, and neurophysiological 22) Programmed... Solved Business Management 5 Views Bookmark
11) Because brain cells that regulate emotion link up with pattern-recognition brain cells, scientists warn people not to trust emotions in decision making. 12) A problem... Solved Business Management 5 Views Bookmark
1) Decision making almost always includes both a logical and an emotional component. 2) Many of the decisions you make each day are automatic programmed decisions. 3)... Solved Business Management 5 Views Bookmark
97) Think of a product you like and use regularly. Which business-level strategy does the product's manufacturer employ? Why? 98) What are the major drawbacks of... Solved Business Management 5 Views Bookmark
93) Shrimp are the star attraction at your seafood restaurant. Recently you've heard reports that toxic red-tides are wiping out shrimp beds near your East... Solved Business Management 5 Views Bookmark
81) Brain Freeze has a healthy market share in the fast-growing online education industry. In which BCG matrix category does Brain Freeze fit? A) dog B) question... Solved Business Management 5 Views Bookmark
71) Fern Farms is a wholesaler of landscaping plants and materials. The company's executive team has ordered a 7% increase in product prices across the... Solved Business Management 5 Views Bookmark
61) A chain of Chinese food restaurants is exploring a vertical integration strategy. Which of the following would the planning team be LEAST interested in? A)... Solved Business Management 5 Views Bookmark
51) Which of the following should be involved in creating the mission and vision statement of an organization? A) the founder or founders only B) top managers... Solved Business Management 5 Views Bookmark
41) In the twenty-first century, managers should expect ________ change in the business environment. A) constant and dramatic B) little C) no fundamental D) only positive 42) Blackjack players can... Solved Business Management 5 Views Bookmark
31) Which statement is true? A) Good planning attends closely to an organization's mission and vision. B) Good planning puts goals and objectives before the organization's mission... Solved Business Management 5 Views Bookmark
21) Planning is the process of developing a sequence of activities that is intended to ________. A) achieve a goal only B) move toward an imagined... Solved Business Management 5 Views Bookmark
11) A mission statement identifies an organization's plans for the future. 12) A mission statement and a vision statement are essentially the same thing. 13) A growth... Solved Business Management 5 Views Bookmark
1) Most plans for organizations focus almost entirely on goals. 2) Creativity has little role in organizational planning. 3) Directional planning involves starting at your goal and... Solved Business Management 5 Views Bookmark
97) A magazine article claims that Berlo's model of communication is a major improvement over the Shannon-Weaver model and the Schramm model. Do you agree?... Solved Business Management 5 Views Bookmark
92) Annette Rink, VP of Marketing at Eaton Industries, talks about the importance of understanding boundaries when building resonant relationships at work. What concepts from... Solved Business Management 5 Views Bookmark
81) Which of the following is NOT a category of Grice's four maxims for effective communication? A) quantity B) manner C) equity D) relevance 82) To maintain resonant relationships in... Solved Business Management 5 Views Bookmark
71) Trayvon was asked by his boss Linda to gather sales data for the last quarter. Sales were way down. Market share was up. When... Solved Business Management 5 Views Bookmark
61) A high-context culture has ________. A) diverse history B) porous boundaries C) strong group identity D) little group identity 62) In a low-context situation, messages are understood by ________. A)... Solved Business Management 5 Views Bookmark
51) Which of the following ranks communication channels from leanest to richest? A) one-on-one meeting, group meeting, presentation, video presentation B) video presentation, presentation, group meeting, one-on-one... Solved Business Management 5 Views Bookmark
41) In Wilbur's model, these quadrants are "facts only." A) Box 1 and Box 2 B) Box 2 and Box 3 C) Box 1 and Box 4 D) Box... Solved Business Management 5 Views Bookmark
31) Which of the following is communicated by vocal intonation? A) factual information B) emotion C) dialects D) stereotyping 32) To give emphasis to words a person may choose to... Solved Business Management 5 Views Bookmark
21) According to Annette Rink of Eaton Industries, leaders need to negotiate appropriate levels of closeness and distance with employees by understanding ________. A) jargon B) vision C)... Solved Business Management 5 Views Bookmark
11) Efficient communication uses the fewest amounts of resources — time, money, and space. 12) E-mail is a rich communication channel because it includes nonverbal signals... Solved Business Management 5 Views Bookmark
1) The two main purposes of communication in the workplace are to share information and influence others. 2) In a sense, humans use communication to shape... Solved Business Management 5 Views Bookmark
99) In your opinion, is Michael Phelps's success based most on the need for achievement, excellent goal-setting, self-efficacy and self-reinforcement, or some other motivational factor?... Solved Business Management 5 Views Bookmark
95) In a performance review, a manager states that he has a simple way of dealing with cognitive dissonance: If two facts or ideas conflict,... Solved Business Management 5 Views Bookmark
91) Do you think that a person working on an assembly line can experience being in "flow"? 92) Bonaventure Agata of CSL Behring says that a... Solved Business Management 5 Views Bookmark
81) Why does a leader's creation of a false sense of hope among workers ultimately backfire in most cases? A) The sense of hope creates energy... Solved Business Management 3 Views Bookmark
71) Penelope works in the HR department of a coffee company. She is working with other managers to restructure jobs and model them along the... Solved Business Management 3 Views Bookmark
61) Which of the following is an example of an achievable, measurable goal in SMART goal terminology? A) lose 30 pounds in 2 weeks B) double your... Solved Business Management 3 Views Bookmark
51) One way that people typically try to resolve cognitive dissonance is by ________. A) deciding that one of their perceptions must have been mistaken B) deciding... Solved Business Management 3 Views Bookmark
41) In McClelland's three-needs theory, which of the following is a shortcoming of nAch, the need for achievement? A) A person with high nAch tends to... Solved Business Management 3 Views Bookmark
31) Which Big Five personality dimensions would you be most likely to find in a successful leader? A) open to experience, extraverted, very agreeable B) open to... Solved Business Management 3 Views Bookmark
21) Motivation ________. A) is the cause of a complex set of psychological influences and external forces B) is identical to productivity C) can be measured in the... Solved Business Management 3 Views Bookmark
11) To avoid a negative work environment, managers need to be constantly on the lookout for inequity in the workplace. 12) The valence in expectancy... Solved Business Management 3 Views Bookmark
1) Motivation is entirely internal and does not depend on external forces. 2) Every leader casts a shadow that either encourages or inhibits people's motivation to... Solved Business Management 3 Views Bookmark
98) Why do you think social and emotional intelligence are at the core of the four HR leadership roles in an organization? 99) What does Jim... Solved Business Management 3 Views Bookmark
95) Is Google's Code of Conduct, "Don't be evil," just a joke or does it have serious implications? In your view, does the company live... Solved Business Management 3 Views Bookmark
91) Are scandals like the one carried out by Bernard Madoff a failure of leadership or a failure of ethics? Explain. 92) Some people would just... Solved Business Management 3 Views Bookmark
81) Which of the following statements about leadership in today's business world is NOT true? A) Good leaders use power. B) Leaders should see change as opportunity. C)... Solved Business Management 3 Views Bookmark
71) Dawson Consulting is restructuring to make the firm more profitable. Mack, the CEO, is offering monetary rewards for anyone who brings in a potential... Solved Business Management 3 Views Bookmark
61) Transactional leaders try to ________. A) inspire rather than reward employees B) provide a vision for employees to work toward attaining C) trade rewards for satisfactory performance... Solved Business Management 3 Views Bookmark
51) What is the first step to prevent a lapse into unethical behavior? A) Follow your company's code of ethics. B) Avoid situations in which ethics are... Solved Business Management 3 Views Bookmark
41) Which of the following is a terminal value? A) creativity B) honesty C) know-how D) justice 42) Which of the following is an instrumental value? A) love B) ambition C) peace D) freedom 43)... Solved Business Management 3 Views Bookmark
31) Studies conducted by Richard Boyatzis's group determined that these competencies are the defining factors for effective leadership. A) friendliness and sociability B) technical skill and basic... Solved Business Management 3 Views Bookmark
21) Jill Guindon-Nasir of the Ritz-Carlton Leadership Center believes that effective leaders should NOT be ________. A) authentic B) risk-averse C) continuous learners D) caring 22) The idea of a... Solved Business Management 3 Views Bookmark
11) The secret to responsible management and leadership is for leaders to be ethical. 12) Honesty is a terminal value. 13) Difficult ethical situations often define a... Solved Business Management 3 Views Bookmark
1) People tend to remember the bad leaders they have known rather than the good ones. 2) Change within an organization is something that is ubiquitous... Solved Business Management 3 Views Bookmark
97) A co-worker has a great idea for a filing system that could save your organization a lot of time and effort. She is reluctant... Solved Business Management 3 Views Bookmark
92) Why does globalization increase the need for everyone in an organization to be a good leader? 93) Explain the traditional difference between a manager and... Solved Business Management 3 Views Bookmark
81) Many developing nations now have increased access to education. How has this social change had a negative impact on the United States? A) The cost... Solved Business Management 3 Views Bookmark
71) In the 1970s, Marian worked as a secretary for Steve, an executive who was primarily concerned with efficiency and being a problem solver. Which... Solved Business Management 3 Views Bookmark
61) Which of the following is NOT a function of an organization's human resources (HR) department? A) training B) financial planning C) labor relations D) compensation 62) Human resource management... Solved Business Management 3 Views Bookmark
51) According to Kellerman's model, which follower type is considered to be the most unresponsive? A) bystanders B) activists C) diehards D) isolates 52) According to Kellerman's model, which follower... Solved Business Management 3 Views Bookmark
41) Which of the following describes how managers and leaders are seen traditionally? A) Managers do things right. Leaders do the right thing. B) Managers do the... Solved Business Management 3 Views Bookmark
31) Emotional intelligence involves ________. A) managing your own emotions only B) manipulating the emotions of others C) making decisions based on intuition D) managing your own emotions and... Solved Business Management 3 Views Bookmark
21) Which of the following is NOT a social factor affecting the business world today? A) expanded access to education B) population growth C) organizational design D) technological growth 22)... Solved Business Management 3 Views Bookmark
11) Henry Mintzberg based his findings about managers by actually studying them as they functioned on the job. 12) Leaders view their organization as a series... Solved Business Management 3 Views Bookmark
1) The growth of telecommunications is a social factor that impacts the business world. 2) The Great Recession of 2007 led to decreased trust in capitalism,... Solved Business Management 4 Views Bookmark
21.Which of the following would not be an external cost associated with gambling? A)The increase in homelessness associated with casinos. B)The single gambler's damaged credit rating. C)The increase... Solved Economics 4 Views Bookmark
11.The evidence of the net economic impact of casino gambling, suggests that it is A)significantly positive. B)modestly negative. C)modestly positive. D)significantly negative. 12.Economic estimates of a “modest upside” to casino... Solved Economics 4 Views Bookmark
Multiple Choice 1.The perception that casinos have a dramatic impact on a local economy is A)without any foundation whatsoever. B)reasonable, given their size but overstated given the degree... Solved Economics 4 Views Bookmark
31.When a new Walmart locates in an area, other retail stores and restaurants often locate nearby, exhibiting whateconomists call Walmart's ________ factor A)“pull” B)“push” C)exponential D)catalogue sales 32.Which of the... Solved Economics 4 Views Bookmark
21.Nationally, the place you are most likely to find a butcher creating special cuts for customers is A)aWalmart or other Superstore. B)a Sams or Costco warehouse... Solved Economics 4 Views Bookmark
11.Theoretically, a firm can enter an industry with low prices, drive out their competition and take advantage of their newly achieved monopoly power to raise... Solved Economics 4 Views Bookmark
Multiple Choice 1.Walmart accounts for ____ of US GDP. A)less than 1% B)2% C)10% D)15% 2.In very small towns where there is only one grocery store, the market form is A)monopoly. B)oligopoly. C)monopolistic competition. D)perfect... Solved Economics 4 Views Bookmark
61.Public employees (more frequently than private employees) tend to have their retirements in A)defined benefit pension programs. B)defined contribution programs. C)Ponzi schemes. D)private savings plans. 62.Private employees (more frequently than... Solved Economics 4 Views Bookmark
51.The Clayton Act was A)declared unconstitutional by the United States Supreme Court. B)repealed by the next Congress. C)vetoed by President Wilson. D)eviscerated by President George W. Bush. 52.Which of... Solved Economics 4 Views Bookmark
41.In Figure 41.4, when compared to the perfectly competitive equilibrium, the number of workers hired as a result of unionization Figure 41.4 A)decreases from L* to L'.... Solved Economics 4 Views Bookmark
31.A labor system whereby a limited number of workers can be certified to work in a particular field but are of higher ability because of... Solved Economics 4 Views Bookmark
21.In Figure 41.2, at the one-employer "company town solution", the number of workers hired will be Figure 41.2 A)L' B)L* C)less than L' D)between L' and L* 22.In Figure 41.2, at... Solved Economics 4 Views Bookmark
11.In Figure 41.1, the money that employers pay their employees at the equilibrium wage-labor combination is Figure 41.1 A)OACL* B)OW*CL* C)0BCL* D)ABC 12.In Figure 41.1, the profit that employers make from... Solved Economics 4 Views Bookmark
Multiple Choice 1.The percentage of workers represented by unions reached its peak in the A)1940's. B)1970's. C)1980's. D)1990's. 2.The peak of union representation in the workforce was A)50% in 1935. B)40% in 1945. C)30%... Solved Economics 4 Views Bookmark
51.Stock market bubbles are A)fiction. B)occur every 3 to 5 years. C)rare but do occur. D)an everyday experience. 52.Which of the following stock market increases is best explained by... Solved Economics 4 Views Bookmark
41.The principal-agent problem exists when A)owners of an asset and the managers of that asset are the same. B)owners of an asset and the managers of that... Solved Economics 4 Views Bookmark
31.During the Asian Financial Crisis, stocks in A)the US fell by 50%. B)Asia rose 150%. C)Europe fell by 50%. D)Asia fell by 50%. 32.During 1999, the NASDAQ increased A)84... Solved Economics 4 Views Bookmark
21.Suppose you hear an investor say “I can’t out guess the maker.” You would understand that person to believe in A)efficient markets. B)prayer. C)the ABC approach. D)technical investing. 22.Suppose an... Solved Economics 4 Views Bookmark
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