Question : If a server arrives at work sick, it is recommended that the server : 2162201
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
21) If a server arrives at work sick, it is recommended that the server:
A) be asked to provide a doctor's note
B) be sent home immediately and not allowed to work
C) be allowed to work until a replacement comes in
D) be allowed to work only as a busser
ESSAY. Write your answer in the space provided or on a separate sheet of paper.
22) List 10 grooming standards that are basic for servers.
TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false.
23) When place mats are used on rectangular tables, they should be centered between the fork and knife and approximately three to four inches from the edge of the table.
24) Salt and pepper shakers should be preset according to the number of guests at each table, typically one set per four to six persons, depending upon the menu.
25) Bread and butter may be served a dozen different ways, or simply centered on a small plate in front of the guest.
26) A napkin may be conveniently draped on a chair-back when tables are preset for a banquet or catered event.
27) In a fine dining setting, salt and pepper shakers should remain on the table when dessert is served.
28) Flatware is placed on the table so that the guest will use the flatware from the outside in.
29) There are eleven distinctive methods of serving food, often referred to as service techniques.
30) Forks are placed on the left of a guest's place setting, whereas knives and spoons are placed on the right.
31) When wine is served, the water glass, if in use, is moved above and slightly to the left of the knife. The wine glass is placed above and slightly to the right of the butter knife.
32) The service style that a restaurant develops is one that will accommodate the menu, atmosphere, image of the restaurant, and nature of the clientele.
33) Butler service is typically provided during a cocktail party or during the cocktail portion of a banquet or catered event.
34) Banquet service can accommodate groups of no less than fifty with a limited menu in order to be served quickly.
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
35) Rolls and butter may be served to each guest by a server; when served this way:
A) the rolls can be served hot
B) the rolls are "forked" by the server
C) the rolls are served with tongs or by the pincing method
D) answer A and C
36) For a formal dinner setting when a napkin is placed at the center of a decorative service plate, it is removed when:
A) the appetizer is served
B) the guest is seated
C) the guest requests its removal
D) none of the above answers are correct
37) Tablecloths should properly fit tables and drape, approximately ________ inch(es) above the chairs where guests will be seated.
A) 4
B) 3
C) 1
D) 5
38) Forks are placed to the ________ of the pacesetting.
A) left or right
B) left
C) angle
D) right
39) The blade of the knife faces:
A) the teaspoon
B) in
C) in or out
D) out
40) In a banquet setting, the dessert flatware is placed on the top of the setting with the fork on the bottom and the spoon on top. The handles face the direction in which the flatware would be:
A) placed in the setting
B) according to the dessert served
C) used
D) all of the above
