Question : A decision that faithfully reflects the concerns and interests of affected parties fulfills which of the following : 2141823
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
12) A decision that faithfully reflects the concerns and interests of affected parties fulfills which of the following dimensions of quality with respect to decision making?
A) Accuracy
B) Fairness
C) Justice
D) Due process
E) Coherence
13) A decision that reflects reality fulfills which of the following dimensions of quality with respect to decision making?
A) Justice
B) Accuracy
C) Due process
D) Coherence
E) Fairness
14) A decision that reflects a full consideration of the facts and circumstances fulfills which of the following dimensions of quality with respect to decision making?
A) Accuracy
B) Due process
C) Coherence
D) Fairness
E) Comprehensiveness
15) You are answering phones for a local utilities provider and are speaking with an extremely angry customer. Because your company manual advises employees to transfer hostile calls to a superior, you do this. This decision reflects which of the following dimensions of quality with respect to decision making?
A) Coherence
B) Fairness
C) Due process
D) Justice
E) Accuracy
16) Which of the following is a typical middle management decision?
A) Which product is selling the best in overseas markets?
B) What should our departmental budget be?
C) Should we close a factory?
D) Should we introduce our product to overseas markets?
E) Should we discontinue this product?
TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false.
17) If a solution to problem that you have chosen does not work, you can return to an earlier stage in the decision-making process and repeat it.
19) A bank's decision to give a customer a mortgage is an example of an unstructured decision.
20) A coherent decision is one that can be rationally explained to others.
21) The use of high-velocity automated decision making eliminates the risk inherent in human decision making.
22) Unstructured decisions are novel, important, and not routine.
