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81.Which of the following is a characteristic of first-line managers? 

A. They are responsible for finding the best way to organize human resources and other organizational assets.

B. They evaluate whether the organization’s goals are appropriate.

C. They are responsible for daily supervision of the nonmanagerial employees.

D. They instruct top managers on the suitability of organizational goals.

E. They develop and fine-tune the skills and know how of middle managers.

82.Which of the following is true of first-line managers? 

A. They are responsible for finding the best way to organize human and other resources to achieve organizational goals.

B. They work in all departments or functions of an organization.

C. They make specific decisions about the production of goods and services.

D. They evaluate whether the organization’s goals are appropriate.

E. They instruct top managers on the suitability of organizational goals.

83.Middle managers are responsible for: 

A. the daily supervision of the nonmanagerial employees.

B. fine-tuning and developing the skills of top managers.

C. the establishment of the organization’s goals and visions.

D. finding the best way to use resources to achieve organizational goals.

E. the creation of the top-management team.

84.Which of the following is a true of middle managers? 

A. They are often called supervisors.

B. They are responsible for daily supervision of the nonmanagerial employees.

C. They make specific decisions about the production of goods and services.

D. They are responsible for the performance of all departments.

E. They establish long-term organizational goals.

85.Which of the following is true of top managers? 

A. They are often called supervisors.

B. They are responsible for daily supervision of the nonmanagerial employees.

C. They spend more time leading and controlling than planning and organizing.

D. They do not establish organizational goals.

E. They have cross-departmental responsibility.

86.Which of the following is a primary concern of top managers? 

A. Supervising nonmanagerial employees

B. Training, motivating, and rewarding salespeople

C. Developing and fine-tuning employee skills

D. Supervising first-line managers

E. Deciding which goods a company should produce

87.The ability to analyze and diagnose a situation and to distinguish between cause and effect is a: 

A. human skill.

B. negotiation skill.

C. technical skill.

D. conceptual skill.

E. structural skill.

88.The general ability to understand, alter, lead, and control the behavior of other workers is a _____ skill. 

A. conceptual

B. human

C. technical

D. structural

E. diagnostic

89.Bob was recently promoted to the position of manager of the engineering division in his company because of his knowledge and his ability to perform all the functions required in his field. In this instance, Bob was promoted because of his _____ skill. 

A. conceptual

B. planning

C. human

D. technical

E. leading

90.Core competency is: 

A. the specific set of departmental skills, knowledge, and experience that allows one organization to outperform another.

B. the planning, organizing, leading, and controlling of human and other resources to achieve organizational goals efficiently and effectively.

C. a measure of how efficiently and effectively a manager uses resources to satisfy customers and achieve organizational goals.

D. a measure of the appropriateness of the goals an organization is pursuing and the degree to which the organization achieves those goals.

E. the ability to analyze and diagnose a situation and to distinguish between cause and effect.

 

 

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