Question :
51. are examples of channels which managers might choose to : 1402282
51. are examples of channels which managers might choose to use when communicating with employees.
a.Newsletter, telephone, and feedback
b.Telephone, electronic mail, and memo
c.Television, encoding, and letter
d.National newspapers and television
e.All of these
52.When a group of workers have routine tasks to perform, a communication structure allows more time for the task to be completed.
a.linear
b.centralized
c.decentralized
d.gossip
e.team
53.Sharon is a part of a software engineering team. Her task is to develop a diagnostic program for the medical profession. This is a very complex task. What type of communication structure would work best for her group?
a.Linear
b.Centralized
c.Decentralized
d.Focused
e.All of these
54. refers to a team communication structure in which team members freely communicate with one another and arrive at decisions.
a.Decentralized network
b.Centralized network
c.Linear network
d.Circular network
e.Gossip structure
55.A centralized network is one in which:
a.team members are free to interact with any of the team members.
b.team members communicate through one individual to make decisions.
c.team members communicate with an assigned partner.
d.team members work independently and there is no need for communication.
e.none of these.
56.For complex problems, a(n) network is most effective for swift, accurate problem resolution.
a.linear
b.centralized
c.decentralized
d.linear and centralized
e.all of these
57.Louise, a top-level manager at INF Inc., has the difficult task of informing 12 employees that they are about to be laid off. Which communication channel should Louise use to break the news?
a.Face-to-face
b.E-mail
c.Instant messaging
d.Telephone
e.Handwritten letter
58.To be effective communicators, managers should:
a.focus primarily on enhancing downward communication in the organization.
b.enhance lateral communication opportunities by encouraging teams.
c.limit use of communication technology.
d.strictly push for face-to-face communication.
e.encourage the use of multiple channels of communication.
59. refers to the amount of information that can be transmitted during a communication episode.
a.Channel richness
b.Electronic mail
c.Encoding
d.Upward communication
e.Feedback
60.Channel richness refers to the:
a.number of messages a channel can carry at one time.
b.speed in which messages can be carried.
c.amount of information that can be transmitted during a communication episode.
d.number of channels available at any one time.
e.profitability potential of a proposed channel.
