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41) The primary activities of a firm include: A) inbound logistics,

Question : 41) The primary activities of a firm include: A) inbound logistics, : 1927923

41) The primary activities of a firm include:

A) inbound logistics, operations, outbound logistics, sales and marketing, and service.

B) inbound logistics, operations, outbound logistics, technology, and service.

C) procurement, inbound logistics, operations, technology, and outbound logistics.

D) procurement, operations, technology, sales and marketing, and service.

42) The support activities of a firm include:

A) inbound logistics, technology, outbound logistics, sales and marketing, and service.

B) inbound logistics, organization infrastructure, outbound logistics, technology, and procurement.

C) organization infrastructure, human resources, sales and marketing, and technology.

D) organization infrastructure, human resources, technology, and procurement.

43) Benchmarking:

A) compares the efficiency and effectiveness of your business processes against strict standards.

B) allows industry participants to develop industry-wide standards.

C) is used to measure the speed and responsiveness of information technology.

D) synchronizes the business processes of customers, suppliers, and trading partners.

44) The most successful solutions or methods for achieving a business objective are called:

A) core processes.

B) best processes.

C) benchmarks.

D) best practices.

45) A firm's value chain is linked to the:

A) value webs of its industry.

B) value chains of its suppliers, distributors, and customers.

C) value webs of its suppliers and distributors.

D) value chains of its suppliers and customers.

46) A ________ is a collection of independent firms that use information technology to coordinate their value chains to produce a product or service for a market collectively.

A) value chain

B) business network

C) value web

D) consortia

47) How are information systems used at the industry level to achieve strategic advantage?

A) By building industry-wide, IT-supported consortia and symposia

B) By raising the bargaining power of suppliers

C) By encouraging the entry of new competitors

D) By enforcing standards that reduce the differences between competitors

48) When the output of some units can be used as inputs to other units, or if two organizations pool markets and expertise that result in lower costs and generate profits, it is often referred to as creating:

A) value webs.

B) value chains.

C) synergies.

D) core competencies.

49) An information system can enhance core competencies by:

A) providing better reporting facilities.

B) creating educational opportunities for management.

C) allowing operational employees to interact with management.

D) encouraging the sharing of knowledge across business units.

50) The more any given resource is applied to production, the lower the marginal gain in output, until a point is reached where the additional inputs produce no additional output is referred to as:

A) the point of no return.

B) the law of diminishing returns.

C) supply and demand.

D) inelasticity.

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