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33.Which of the following profits are called flexibility for most owners?

 

A.Slack resources

B.Marginal resources

C.Resource maturity profits

D.Takeoff profits

34.Which of the following components, as suggested by ZigZiglar, involves staying in touch with customers on a regular basis via visits, phone calls, e-mails, newsletters, and so on?

 

A.Urgency

B.Frequency

C.Potency

D.Recommendations

35.In the context of the four key components for staving off customer complacency, as suggested by ZigZiglar, a message that is remembered and remembered for the right reasons is said to be:

 

A.insistent.

B.recent.

C.frequent.

D.potent.

36.Which of the following terms refers to the set of risks faced by firms early in their life cycles that come from a lack of knowledge by the owners about the business they are in and by customers about the new business?

 

A.Slack resource

B.Walkaway

C.Liability of newness

D.CSF

37.Which of the following terms refers to the profits that are available to be used to satisfy the preferences of the owner in how the business is run?

 

A.Slack resources

B.Liability of newness

C.Takeoff

D.Depreciated assets

38.For most small businesses, the _____ will follow the success stage.

 

A.takeoff stage

B.resource maturity stage

C.existence stage

D.survival stage

39.Profits which are not taken in the form of money are known as:

 

A.liabilities of newness.

B.slack resources.

C.takeoffs.

D.current liabilities.

40.Which of the following is a key component for staving off customer complacency, as suggested by ZigZiglar, that refers to being among the people the customers have seen in the past few days?

 

A.Recency

B.Urgency

C.Frequency

D.Potency

41.Most small businesses never go through the _____ stage.

 

A.takeoff

B.resource maturity

C.emergence

D.survival

42.Which of the following stages involves working extensively with potential sources of funding and other key resources, as well as working with markets outside and employees within the firm?

 

A.Survival

B.Resource maturity

C.Existence

D.Takeoff

 

 

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