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21.  Which of the following classified as a presentation skill? A) 

Question : 21.  Which of the following classified as a presentation skill? A)  : 1405429

 

21.  Which of the following is classified as a presentation skill?

A)  Diagnosing issues

B)  Building trust

C)  Designing programs for change

D)  Speaking in public

22.  The _____ helps team members see themselves in action by focusing on what is currently happening around them.

A)  negotiator

B)  process consultant

C)  market maven

D)  product expert

23.  Which of the following is most likely to be an employee territory?

A)  Cubicles

B)  Conference room

C)  Library

D)  Parking space

24.  _____ are natural work groups that are given substantial autonomy and in return are asked to control their own behavior and produce significant results.

A)  Leader-managed teams

B)  Supervisor-managed teams

C)  Self-managing teams

D)  Management-led teams

25.  Which of the following is an advantage of self-managing teams?

A)  Improved flexibility of staff

B)  Higher turnover rates

C)  Lower training investment

D)  Short period of implementation

26.  Which of the following is a disadvantage of self-managing teams?

A)  Reduced flexibility of staff

B)  Higher turnover rates

C)  Extended implementation time

D)  Lower organizational commitment levels

27.  Which of the following is a typical supervisory role in a traditional structure?

A)  Facilitator

B)  Resource allocator

C)  Champion and cheerleader

D)  Problem solver

28.  Which of the following is a typical supervisory role in a self-managing team structure?

A)  Coordinator

B)  Facilitator

C)  Expert

D)  Teacher

29.  Boundary spanners often have little or no authority, and so their task is best accomplished through skills such as _____.

A)  avoiding external support

B)  social loafing

C)  social awareness

D)  withdrawal from group activities

30.  _____ are groups of individuals from around the globe that meet through the use of technological aids without all of their members being present in the same location.

A)  Process consultants

B)  Product consultants

C)  Virtual teams

D)  Boundary spanners

 

 

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