1.Planning offers three important benefits. They are intensified effort, synergy, and direction.
2.Planning can impede change, create a false sense of certainty, and lead to the detachment of planners.
3.Planning is one of the best ways to improve organizational and individual performance.
4.At the beginning of 2004, Gateway, the computer company, set a goal of reaching over $1 billion in quarterly sales that year. This goal does not satisfy all of the S.M.A.R.T. guidelines because it is not attainable or meaningful within Gateway’s competitive environment.
5.In 2005, Lipitor, manufactured by Pfizer, had $3.3 billion in sales. Pfizer executives announced that Lipitor sales would total $13 billion in 2006 despite the recent release of a generic version of the product. This is not an example of a stretch goal because it meets all of the S.M.A.R.T. guidelines.
6.Planning is a three-step process consisting of first setting goals, next developing effective action plans, and finally tracking progress toward goal achievement.
7.S.M.A.R.T. goals are Specific, Meaningful, Active, Reachable, and Timely.
8.Both proximal and distal goals are used to provide additional motivation and rewards for employees.
9.The two approaches to maintaining flexibility in organizations while they plan are outcome-based planning and change-based planning.
10.The basic purpose of learning-based planning is constant improvement.