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141.Matrix organization structures provide for more efficient use of organizational resources.

142.A recent trend in organization models is the development of cross-functional, self-managed teams of employees who work together on a long-term basis.

143.Cross-functional self-managed teams are groups of employees empowered to work with suppliers and customers to develop new products and give great service.

144.Cross-functional teams serve as advisory committees offering their expertise to line decision makers.

145.Cross-functional teams defy the trend towards customer-driven organizations.

146.Cross-functional teams consist of employees from different departments who work together on a long-term basis.

147.Cross-functional teams avoid involving groups outside of the firm to ensure their plans are not leaked to their competitors.

148.Cross-functional teams work best when the "voice of the customer" is brought into organizations.

149.Cross-functional teams work well when leadership of the team is shared.

150.Including customers and suppliers on cross-functional teams violates the interests of stockholders.

 

 

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