13.Briefly explain what decision criteria are. Identify two approaches that may be used to weight these criteria.
14.Identify and explain the step in the rational decision-making process that is based upon a mathematical procedure.
15.Briefly explain what is meant by bounded rationality. List the three reasons that typically prevent managers from making rational decisions.
16.Briefly identify the two types of conflict that may spontaneously occur in group decision-making situations. Comment on the probable effectiveness of group decisions given each type of conflict.