11.According to Weber’s bureaucratic management, people should lead by virtue : 1418402
11.According to Weber’s bureaucratic management, people should lead by virtue of their rational-legal authority.
12.According to bureaucratic management principles, those higher in the chain of command do not have the right to give commands, take action, and make decisions concerning activities occurring anywhere below them in the chain.
13.One of the limitations of bureaucratic management is the resistance of bureaucracies to change.
14.Henri Fayol classified management functions into five categories.
15.According to Fayol’s 14 principles of management, esprit de corps is a source of major organizational conflict.
16.Mary Parker Follett believed that managers could best deal with conflict through compromise.
17.The point of integrative conflict resolution is to have both parties indicate their preferences and then work together to find an alternative that meets the needs of both.
18.Elton Mayo was one of the first researchers to focus on studying human relations management.
19.The Hawthorne Studies proved that financial incentives were not necessarily the most important motivator for workers.
20.According to Chester Barnard, for many managerial requests or directives, there is a zone of indifference in which managers don’t really care if the request is met or the directive is performed.